--- title: Motive Reviews meta\_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3256 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3256 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Motive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [(1160 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [(511 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [(447 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [(281 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [(236 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) Users express frustration over **missing features** like roadside assistance and limited service management options. [(194 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [(156 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [(141 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Motive ##### 1. Ease of Use Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [ See 1160 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 2. Customer Support Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [ See 511 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 3. Real-time Tracking Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [ See 447 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you like about Motive? I use Motive to manage fleet operations and find that it helps me with timekeeping and holding my team accountable for safety. The interface is intuit ##### 4. Location Tracking Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Motive is a great tool to have for your daily routine in managing your fleet" What do you like about Motive? I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage ##### 5. Safety Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use with Room for Improvement" What do you like about Motive? I like Motive for its ease of use, the tons of data it provides, and the ever-improving AI features. It allows me to coach undesirable behaviors, addr ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you like about Motive? Motive allows us to find all of our needs in one place. I work in the Safety department, and AI helps to improve and get with drivers and discuss what ### 5 Cons or Disadvantages of Motive ##### 1. Technical Issues Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [ See 281 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you dislike about Motive? I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you dislike about Motive? I don’t like that you have to request video for certain times, and it can take a while if it’s a long clip; I wish there was a quicker solution to vie ##### 2. Poor Customer Support Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [ See 236 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Interface" What do you dislike about Motive? Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a litt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Review" What do you dislike about Motive? Ease of access to help when the drivers need it. ##### 3. Missing Features Users express frustration over **missing features** like roadside assistance and limited service management options. [ See 194 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and Feature-Rich Time Tracking Solution" What do you dislike about Motive? The only suggestion I have is when I download logs, I cannot download them from oldest to newest... it always goes newest to oldest. That is my only c ![Aaron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron K.") AK Aaron K. Mid-Market (51-1000 emp.) 5.0/5 "Motive Listens and Improves, to grow their AI Dash Cam Features" What do you dislike about Motive? Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they ##### 4. Inaccuracy Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [ See 156 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) See Related User Reviews ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you dislike about Motive? Sometimes the GPS is not accurate. or dash cam events don't record right away when the truck stars moving. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for Tracking Drivers, But Speeding Alerts Can Be Overzealous" What do you dislike about Motive? Occasionally it will flag driver behavior that does not need to be flagged or that is legal. This is especially true with speeding. ##### 5. Slow Performance Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [ See 141 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) See Related User Reviews ![Kylan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylan R.") KR Kylan R. Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Tracking with Effective Safety Coaching" What do you dislike about Motive? sometimes it has difficulties connecting to the haulers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Intuitive UI but Needs Better Fleet Integration" What do you dislike about Motive? In the user interface, there are multiple areas where it becomes clumsy and often repetitive. For instance, uploading vehicle registrations has to be ![Jesus P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesus P.") JP Jesus P. Lead Technician Small-Business (50 or fewer emp.) 10/24/2025 "Transformative Fleet Management with a Need for Improved Fault Code Accuracy" 5/5 What do you like best about Motive? I really appreciate how Motive has become a lot easier to use and navigate since the last time I reviewed it. Everything works well, and these improvements help me find exactly where I need to click, which saves me time. The initial setup was a breeze; I just logged in, and everything was already where it needed to be. Review collected by and hosted on G2.com. What do you dislike about Motive? I think the thing that doesn't work the most is getting accurate fault code readings. Motive is limited to what they could do or how they could process a code. It doesn't give us an exact code name when we're trying to search up what the code is. Sometimes it does. It works like, I would say, 70% of the time. It gives us an accurate code, but then there's those codes that are kinda minuscule that it doesn't recognize, and it doesn't give you the actual code or the name or anything like that. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive to manage my fleet remotely, checking odometers and fault codes without being in the vehicle. It's easier to use now, saving me time by letting me quickly find what I need. Review collected by and hosted on G2.com. Show More Response from Russell Cook of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11856214/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Devan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devan S.") DS Devan S. Regional Safety Partner Mid-Market (51-1000 emp.) 4/19/2026 "Effective Fleet Tracking, Needs Faster Footage Access" 3.5/5 What do you like best about Motive? I like the video footage and the camera quality from Motive, which I find to be pretty great. It helps us see things that we've never seen before, particularly driver behavior, and is also great for us to defend claims. I can see things clear as day, both during the day and at nighttime, which is invaluable when we need to use the footage for incidents. The ease of installing new cameras as they come in or need to be changed out is something else I like about Motive. Review collected by and hosted on G2.com. What do you dislike about Motive? I don't like how long it takes for footage to be available for download. Sometimes I have to wait ten, twenty minutes to request the footage. I also don't like how if someone unplugs a camera, it does not alert us. One of the failures we've identified is a camera will become unplugged while the vehicle is turned off and the modem won't know it. Then we find out when I don't see that vehicle being tracked. You get flooded with events that are not real, and end up being dismissed. The hardware is unreliable. We have changed several cords, gateways and cameras over time. Its an administrative burden to manage events that are pending review, and unidenTIfied trips. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive to track our fleet and identify driver behavior, addressing risky actions in real-time to enhance fleet and driver safety. It also helps with incident reviews using dashcam footage. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12652077/official_response/edit) Thank you so much for your kind words Devan and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Current UserValidated ReviewerIncentivizedSource: Seller invite ![Valentina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina M.") VM Valentina M. Safety Coordinator Mid-Market (51-1000 emp.) 4/17/2026 "Detailed Trip History and Flexible Driver Sign-In Make Daily Changes Easy" 4.5/5 What do you like best about Motive? The platform is very detailed, especially when it comes to trip history and unassigned moves. Compared with another platform like Samsara, it also allows drivers to sign for the day to manage modifications, and then it can be unsigned again. That’s helpful in case they need to make any changes themselves. Review collected by and hosted on G2.com. What do you dislike about Motive? Sometimes the system takes more than 5 minutes to update anything in the logbook. It can be a bit tricky: once you know how to use it, it becomes easy, but at the beginning it is hard to understand and to find things quickly. You often have to open many pages just to see certain information, because you need to move back and forth between different sections to get something specific. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? It has helped improve our safety score because we can find all the information. It also helps us avoid FMCA violations, since we receive reports showing any violations and can review them to see what we can do before they impact us further. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12647916/official_response/edit) "Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive " Current UserValidated ReviewerIncentivizedSource: Seller invite JM Jack M. Transportation Safety Director Mid-Market (51-1000 emp.) 8/15/2024 "Comprehensive Fleet Insights, Great Support, Minor Connectivity Glitches" 4/5 What do you like best about Motive? Motive offers a wealth of information from minute details of individual drivers to a broad overview of fleet trends. I like the flexibility of actively monitoring driver performance or letting Motive send alerts of critical issues, or a blend of both. Having a dedicated customer service rep as a resource when I need guidance on technical details is very helpful. The initial set-up is easy, and it's great to have pre and post trip info go directly to the maintenance shop, with vehicle defect write-ups automatically generating a repair ticket. Review collected by and hosted on G2.com. What do you dislike about Motive? Occasionally we have had connectivity issues between the truck and the handheld device the driver is using. This has occurred a few times primarily when several trucks are very close together in the yard. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps in monitoring driver behavior to enhance safety, provides detailed fleet information for better visibility, and supports vehicle maintenance by automatically generating repair tickets. Review collected by and hosted on G2.com. Show More Response from Russell Cook of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-10009776/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sergio Abdul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergio Abdul S.") SS Sergio Abdul S. GPS monitor Mid-Market (51-1000 emp.) 10/28/2025 "Real-Time Monitoring with Integrated AI" 4.5/5 What do you like best about Motive? I use Motive for managing my company's fleet and I greatly appreciate its simplicity and intuitiveness. The platform is very user-friendly, generating efficient reports that provide timely information to manage our fleet effectively. Additionally, the AI integrated into the cameras is very useful, allowing us to act proactively in events and promoting a culture of prevention among operators through alerts about fatigue, drowsiness, or distractions. The initial setup of Motive was very intuitive and quick, with no major issues in adapting. Review collected by and hosted on G2.com. What do you dislike about Motive? Technical support has left something to be desired; it is not as fast as I would like. The general view of the fleet does not show the numbers of all the units, which sometimes hinders their monitoring. There should be a person who resolves our doubts in a better way, as sometimes you contact them and they say they will call you back later. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive for the logistics management and maintenance of my fleet. It allows me to track in real-time, act proactively in the face of unforeseen events, and increase road safety with its AI. The platform is intuitive, generates effective reports, and promotes prevention among operators. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11874310/official_response/edit) Thank you so much for your kind words, Sergio! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive 4/17/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Robin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin C.") RC Robin C. Manager Small-Business (50 or fewer emp.) 5/27/2025 "Warehouse Manager" 3.5/5 What do you like best about Motive? I like Motive mainly because it puts a strong focus on safety, which I value a lot. The compliance features, like driver logs, are really useful for keeping accurate records and for training drivers when needed. I also appreciate the safety score feature, since it helps me keep track of driver behavior over time. On top of that, the initial setup with Motive was pretty easy and straightforward. Review collected by and hosted on G2.com. What do you dislike about Motive? Checking events for drivers' behavior and Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps with driver attention, safety, and compliance with logs. It aids in maintaining drivers' logs and training them, using safety scores to improve overall operations. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11228046/official_response/edit) Hi Robin, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. 7/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 5/27/2025 "Effective Driver Tracking with Room for Improvement" 4.5/5 What do you like best about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see what exactly is displayed. Being able to see the cameras allows us a clear view of what is happening or did happen, which helps us to resolve issues and solve problems. The initial setup was simple. Overall, I find Motive valuable for tracking drivers and scheduling and coordination. Review collected by and hosted on G2.com. What do you dislike about Motive? I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts not being attached to the correct driver. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive for tracking drivers, solving scheduling and coordination issues. I like its efficiency in showing driver locations and camera views, which helps resolve issues effectively. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11227390/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 7/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 6/11/2025 "User-Friendly Interface" 5/5 What do you like best about Motive? I find Motive usually easy to use with its simpler interface which is good because it helps me save time without having too many screens to look at. It's easier to check whatever I need. I also like the good and fast support that comes with it. Review collected by and hosted on G2.com. What do you dislike about Motive? Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a little bit tricky because the other platform is kinda different, and we have a different kind of support, so there was a learning curve. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive for fleet management, tracking drivers, behaviors, and logbooks for training and legal purposes. The interface is simple, saving me time by reducing screen clutter and making it easy to check what I need. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11285657/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE 7/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Angel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel G.") AG Angel G. Analista de soporte para TI Mid-Market (51-1000 emp.) 10/23/2025 "Comprehensive and Economical Detection for Fleets" 5/5 What do you like best about Motive? I really like the reports that can be obtained on the Motive platform, they are very useful for analyzing fleet utilization and improving operational efficiency. Additionally, the live video view is a feature that provides a complete overview during situations of risk or uncertainty. The detection of alerts and the sending of clips for review are other valuable features. The initial setup process of Motive seemed very intuitive to me. Review collected by and hosted on G2.com. What do you dislike about Motive? The format in which reports are generated can sometimes be complicated regarding dates since it does not standardize a single format. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive to track the fleet and monitor driving events, reducing accidents with in-cabin alerts. It helps us with comprehensive reports and live video surveillance, improving efficiency by identifying inactive vehicles and providing clarity in risky situations. Review collected by and hosted on G2.com. Show More Response from Russell Cook of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11852351/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 4/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 7/27/2021 "One-Map Visual Tracking" 3/5 What do you like best about Motive? I like that Motive allows us to see and track drivers without needing to call or email them. I find it convenient that we can see all the drivers on one map, which helps us to know who is where, when they were at other locations, and for how long. The initial setup of Motive was very easy, even though it took some time. Review collected by and hosted on G2.com. What do you dislike about Motive? We have problems with the distance summary feature. It quite often has a disconnect between the history and the logs themselves. Review collected by and hosted on G2.com. Recommendations to others considering Motive: I recommend asking questions! Keep Truckin is fantastic with answering any questions and concerns I have and always try to come up with a solution. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive lets us track drivers without needing to call or email. I like seeing all drivers on one map, knowing their locations and durations. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-4893697/official_response/edit) Thank you for your valuble feedback! Thank you for taking the time to share your feedback on G2. We’re glad to hear that Motive makes it easier to track drivers and that the map view is convenient for your team. It’s also great to know the setup process was easy. We appreciate your feedback about the distance summary feature and the disconnect between the history and the logs. We’ve shared your comments with the relevant teams for review. To better understand the issues you are facing, we would like to arrange a callback. Please provide your contact information or reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat and reference your review. We look forward to serving you again soon! 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