--- title: Motive Reviews meta\_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3256 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3256 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Motive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [(1160 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [(511 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [(447 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [(281 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [(236 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) Users express frustration over **missing features** like roadside assistance and limited service management options. [(194 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [(156 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [(141 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Motive ##### 1. Ease of Use Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [ See 1160 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 2. Customer Support Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [ See 511 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 3. Real-time Tracking Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [ See 447 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you like about Motive? I use Motive to manage fleet operations and find that it helps me with timekeeping and holding my team accountable for safety. The interface is intuit ##### 4. Location Tracking Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Motive is a great tool to have for your daily routine in managing your fleet" What do you like about Motive? I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage ##### 5. Safety Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use with Room for Improvement" What do you like about Motive? I like Motive for its ease of use, the tons of data it provides, and the ever-improving AI features. It allows me to coach undesirable behaviors, addr ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you like about Motive? Motive allows us to find all of our needs in one place. I work in the Safety department, and AI helps to improve and get with drivers and discuss what ### 5 Cons or Disadvantages of Motive ##### 1. Technical Issues Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [ See 281 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you dislike about Motive? I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you dislike about Motive? I don’t like that you have to request video for certain times, and it can take a while if it’s a long clip; I wish there was a quicker solution to vie ##### 2. Poor Customer Support Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [ See 236 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Interface" What do you dislike about Motive? Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a litt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Review" What do you dislike about Motive? Ease of access to help when the drivers need it. ##### 3. Missing Features Users express frustration over **missing features** like roadside assistance and limited service management options. [ See 194 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and Feature-Rich Time Tracking Solution" What do you dislike about Motive? The only suggestion I have is when I download logs, I cannot download them from oldest to newest... it always goes newest to oldest. That is my only c ![Aaron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron K.") AK Aaron K. Mid-Market (51-1000 emp.) 5.0/5 "Motive Listens and Improves, to grow their AI Dash Cam Features" What do you dislike about Motive? Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they ##### 4. Inaccuracy Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [ See 156 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) See Related User Reviews ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you dislike about Motive? Sometimes the GPS is not accurate. or dash cam events don't record right away when the truck stars moving. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for Tracking Drivers, But Speeding Alerts Can Be Overzealous" What do you dislike about Motive? Occasionally it will flag driver behavior that does not need to be flagged or that is legal. This is especially true with speeding. ##### 5. Slow Performance Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [ See 141 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) See Related User Reviews ![Kylan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylan R.") KR Kylan R. Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Tracking with Effective Safety Coaching" What do you dislike about Motive? sometimes it has difficulties connecting to the haulers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Intuitive UI but Needs Better Fleet Integration" What do you dislike about Motive? In the user interface, there are multiple areas where it becomes clumsy and often repetitive. For instance, uploading vehicle registrations has to be AN Verified User in Transportation/Trucking/Railroad 7/15/2026 "Effective Safety Tool For Student Safety" 5/5 What do you like best about Motive? What I like best about Motive is how easy it is to monitor vehicle activity in real time. The platform provides reliable GPS tracking, trip history, and driving data in a format that's straightforward to review, making it easy to verify routes and investigate safety incidents when they arise. The interface is intuitive, and the information is organized well enough that I can quickly find what I need without spending a lot of time navigating the system. Overall, it has been a dependable tool for improving visibility and accountability in our pupil transportation program. Review collected by and hosted on G2.com. What do you dislike about Motive? One of my biggest frustrations is that video footage has to be requested in time increments instead of being immediately accessible. When investigating an incident, it can be time-consuming to submit multiple requests just to capture the entire event if you're unsure of the exact timeframe. A more seamless way to view or retrieve longer stretches of footage would make investigations much faster and more efficient. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive gives us visibility into our private vehicle transportation program by providing GPS location data, trip history, and driving information that help us investigate reported incidents. It has improved accountability for both drivers and our organization by providing objective data when questions arise. Having this information readily available allows us to complete investigations more efficiently, document findings with greater confidence, and better ensure the safety of the students we transport. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13114581/official_response/edit) Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Transportation/Trucking/Railroad 7/13/2026 "The Interface dashboard is very user friendly" 5/5 What do you like best about Motive? The software is seamless it will provide analytical information behind the scenes which is above and beyond expectations. Review collected by and hosted on G2.com. What do you dislike about Motive? Motive Dispatcher function is not possible due to missing equipment on board Equipment I was excited about the feature it can GPS coordinates. we are not fully equipped to support this feature completely. Recommended Equipment. We use passio dispatcher and on board peplink 5g mobile router is not 100% reliable and has been known to cause service interruptions expensive replacement part as well as does Motive have its very own recommended 5g Mobile router? Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Fuel consumption and idling times it is saving fuel by records of shuttle buses that are idling too long. It is making good business sense it records time between the rotation of the buses as they go through airport terminal bus stop and park giving me an estimate of the times between buses and a record that can used as proof the rotation is effective and exact time the next bus goes through that airport bus stop. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13099570/official_response/edit) Thank you for your review. We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive Current UserValidated ReviewerIncentivizedSource: In-app ![Russell J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russell J.") RJ Russell J. Director of Operations - West Coast Small-Business (50 or fewer emp.) 11/12/2024 "Efficient Dash Camera Solution but Needs Enhanced Alerts" 4/5 What do you like best about Motive? I really like the AI assistant because it's incredibly helpful if I have questions about how to use the dashboard. It provides step-by-step instructions on how to do everything, which means there's not really much reason to ever call support if I'm wondering how to do something in the dashboard. The setup experience was great. The team was very helpful all the way through onboarding, and they periodically checked with us to ensure everything was going smoothly. We even had professional installers, and Motive coordinated with us, giving us updates at least once a week on the status of our camera installations. This gave us a clear view of when our fleet had been fully switched over to Motive. Apart from a couple of minor issues, everything has been flawless and easy to set up. Review collected by and hosted on G2.com. What do you dislike about Motive? The following distance detection on our dash cameras isn't very accurate. Sometimes it picks up people or vehicles way far in the distance or while we're going around curves. Also, I wish the search function on the dashboard allowed searching by VIN number; that would be really helpful. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive saves us time by automating coaching, sending video clips to drivers so they can coach themselves, avoiding manual video reviews. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-10491885/official_response/edit) Thank you so much for your kind words, Russell! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 4/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite JH Joy H. CSR Representative Mid-Market (51-1000 emp.) 4/24/2026 "Up-to-Date Fleet Tracking and Strong Safety Gains, Backed by 24/7 Support" 3/5 What do you like best about Motive? I like that it provides the most up to date information as far as fleet tracking and fuel usage goes. The basic UI is also very helpful for easy integration into quarterly business meetings. Overall, the app has greatly improved company safety standards as well as safety performance. We've utilized Motive during meetings to discuss frequent driver infractions. Motive's 24/7 available support team also makes any integration issues easily solved. Review collected by and hosted on G2.com. What do you dislike about Motive? I highly dislike the idea of having yearly auto-renewals as a subscription it feels like I am tied to the service, while it has worked out for my company I believe a monthly fee should be assessed as an option. Also, sometimes customer service support is very hard to understand and it takes extremely long to get to a proper resolution with technical errors. There's been a few times where I was promised a return call but never received one. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive has highly improved our ability to monitor all of our drivers in our fleet, the best and I mean by far the BEST thing motive offers has been its SAFETY measures. It provides detailed safety reports as well as overall safety scores to each driver. These scores are used several times in our quarterly meetings to discuss infractions, possible fines, and more. Motive has truly helped improve our standard of safety here at Accurate. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12681795/official_response/edit) Thank you so much for your kind words Joy and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE 4/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dusty P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dusty P.") DP Dusty P. Director of Safety and Human Resources Mid-Market (51-1000 emp.) 4/22/2026 "AI-Driven Efficiency and Robust Reporting for Fleet Management" 4.5/5 What do you like best about Motive? I find the AI capabilities in Motive to be great. We love the weekly coaching tool for our employees, as it saves us time by having Coach Chris reach out to each employee on Mondays to discuss any driving issues from the previous week. The robust reporting features are also a big plus for us. The transition to Motive from Samsara was motivated by our preference for Motive's superior AI capabilities. Setting up Motive was pretty easy, and any issues we had were addressed promptly by our team. The installation was smooth, and I appreciate how easy it was to install. Review collected by and hosted on G2.com. What do you dislike about Motive? The DVIR platform could be more robust. I wish it would allow adding required pictures to the trailers in the inspection. Also, it would be great to have more options for the driver to put a vehicle out of service from the app rather than having the office do it. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps us track vehicle issues and locations, and modify driver behavior. Its AI and coaching tools save time, while robust reporting enhances our operations. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12673120/official_response/edit) Thank you so much for your kind words Dusty and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Current UserValidated ReviewerIncentivizedSource: Seller invite ![Thomas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas L.") TL Thomas L. FMCSA/DOT Coordinator Mid-Market (51-1000 emp.) 8/15/2024 "Great GPS Features, but Connectivity Hiccups" 4.5/5 What do you like best about Motive? I really like the ease of use of Motive. The dashboard is fairly simple, which helps a lot. Also, it provides real-time feedback on our drivers, so we know where they are at any given moment. This is extremely helpful in managing driver behavior and ensuring compliance. Review collected by and hosted on G2.com. What do you dislike about Motive? When there's a malfunction in the dashcam ELD, the customer service reps aren't very knowledgeable about helping us fix the problems. It's like you have to figure it out yourself. Also, we have a problem with a lot of our drivers going unidentified when they connect in the morning, and somehow they lose that connection with Motive, which forces me to spend time identifying drivers. Connectivity issues, like Bluetooth connectivity, are one of our most major problems. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive for vehicle location tracking, capturing GPS miles, and monitoring driver behavior. It provides real-time feedback on drivers, helping us manage service hours and identify coaching needs. The dashboard's ease of use makes managing these functions straightforward. Review collected by and hosted on G2.com. Show More Response from Russell Cook of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-10009797/official_response/edit) Thank you so much for your kind words Thomas, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! 4/22/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jessie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessie J.") JJ Jessie J. Ops Manager Mid-Market (51-1000 emp.) 4/20/2026 "Effortless TMS Integration That Boosts Dispatch Productivity" 4/5 What do you like best about Motive? You are able to effortlessly integrate it with your TMS software to dispatch loads. Helps a ton with my role in the company as a dispatcher. Helps map out customer routes efficiently & helps maximize productivity by identifying unused trailers and calculating driver down-time. Review collected by and hosted on G2.com. What do you dislike about Motive? The lack of mobile integration, the app needs notifications and instant alerts sent to your phone for arrival and departures. The mobile version seems too minimalized as we can't put driving locations for our line haul drivers via app (only website). The AI intelligence used in the app also seems forced and unneeded. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive is currently helping us track our fleet usage, determining vehicle down times and driver access across our routes. It helps us access our entire fleet from the click of a button through the motive app as well. We used to struggle with our inconsistent trailer arrivals however now we can determine exact issues and which drivers which has resulted in tremendous productivity benefits. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12653391/official_response/edit) We’re truly grateful for your positive feedback, Jessie ! We’re glad to hear Motive is helping you integrate with your TMS, improve dispatching, and increase productivity. We also appreciate your feedback about the mobile app experience, including notifications, alerts, location entry, and AI. We’ve shared your comments with the relevant teams for review. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive 4/22/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AV Alex V. Executive Administrative Assistant Mid-Market (51-1000 emp.) 4/20/2026 "Motive: A Game-Changer with Stellar Telematics and Support" 5/5 What do you like best about Motive? I use Motive for its telematics system and fuel cards. With our previous fuel card program, we weren’t receiving many rebates because we don’t have CITGO stations near us. With Motive, we have access to many more rebate opportunities, especially with Exxon Mobil since that’s the station nearest to us. Their camera systems also help us coach our drivers on safer driving practices. We have two drivers who struggle with hard braking and speeding, and Motive’s AI camera technology sends alerts when this happens. Our fleet users receive an email immediately notifying us about the hard braking and speeding, and we’ve been able to use the reports on each driver’s behavior to coach them toward safer driving habits. Motive’s team is easy to reach, and we’ve been working closely with Jack Rogers, Sabrina Tillery, and Eugene Thomas. Jack is our dedicated account representative and has already handled two new installations for us with ease. Sabrina checks in weekly to make sure we’re getting the most out of our fuel discounts. She also added new features for us based on feedback we provided during onboarding, specifically around PIN codes and use of the mobile app. Eugene helped us when we had issues with a vehicle gateway disconnecting. He got back to us within five minutes of our request, confirmed it had been manually disconnected by an employee, and we were able to manage the situation quickly because of that. Motive’s camera systems detect collisions quickly as well. We had a collision recently, and we received the Motive alert and reporting within minutes of the crash, even though the vehicle gateway and camera were disconnected at the time. The video clarity was very good and showed the exact moments before, during, and after the crash. There was no need for us to slog through hours of footage to find the clip we needed for the insurance company. The video quality and sound quality are excellent, and the collision reporting has been especially useful for our insurance company. We switched to Motive primarily because of its excellent fuel discount program, and its telematics system surpasses the previous one we used. The use of AI has been a game changer, and the initial setup was incredibly easy. Steven Schwartz was our dedicated sales representative and helped with onboarding. He set up every installation appointment, took calls from our Fleet Maintenance manager, and walked me through every aspect of the dashboard over multiple calls. The reporting is also easy to use and kept in one place. We used to have to search through a week of data to find out if fuel cards were being misused, but with Motive, the fuel card instantly detects when the vehicle’s location doesn’t match the vendor location and automatically declines the transaction. This has saved us money in fraudulent fuel transactions, and it has also saved time we used to spend trying to figure out why a purchase was made when the vehicle wasn’t there. Having the fuel card program and the telematics system integrated together has made IFTA reporting easier, too. Instead of pulling different reports from different companies, I can see both the fuel data and GPS location data on the dashboard in the same report and format. Being able to group different vehicles and drivers together has also saved me time and energy. Review collected by and hosted on G2.com. What do you dislike about Motive? The fuel card PIN requirement is not easy to set up for our drivers. Many of our drivers don’t have company cell phones or company email, but to set them up with unique six-digit PINs, the system requires sending each driver a unique PIN via email and/or cell phone. We would prefer to generate the PIN numbers ourselves and assign them to each fuel card, rather than having to go through that process. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I use Motive for its fuel discounts and accurate reporting. The camera systems help us coach safer driving, detect collisions quickly, and generate useful collision reports for insurance. Overall, the AI-enhanced telematics system is a big step up from our previous system. Before Motive, I would spend hours slogging through fuel and GPS data for IFTA reporting and fuel efficiency, looking for fraudulent transactions, and trying to track down missing data. With Motive, everything is in one easy-to-understand dashboard and set of reports, which saves me both time and money. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12654890/official_response/edit) We’re truly grateful for your positive feedback, Alex! It’s great to know Motive is helping you maximize fuel discounts, improve driver coaching through AI-powered camera alerts, and simplify reporting for fraud prevention and IFTA. We’re also glad the setup process was easy and that the integrated dashboard is saving you time. We understand your concern about the fuel card PIN setup process for drivers. We’ve shared your comments with the relevant teams for review to improve the experience. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mantas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mantas L.") ML Mantas L. Freight Coordinator Small-Business (50 or fewer emp.) 5/27/2025 "Irreplaceable daily tool" 5/5 What do you like best about Motive? We've been using Motive for fleet management, tracking, driver logs, and reporting—and it's been an irreplaceable daily tool for our operations. The software is incredibly user-friendly, even for team members with minimal training. It’s intuitive, cleanly designed, and makes complex tasks feel simple. One of the biggest advantages is how quickly new users can get up to speed. Within a day or two, most of our team was navigating the platform with ease. The tracking and reporting features are reliable and give us the visibility we need to stay on top of compliance and performance. Highly recommend Motive to anyone looking for a dependable, easy-to-learn solution for managing a fleet. Review collected by and hosted on G2.com. What do you dislike about Motive? If I had one suggestion, it would be the ability to set custom arrival alerts for specific locations each day. For example, being able to set a notification in the morning when a driver reaches a certain stop would make tracking even more streamlined. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps streamline and simplify my day-to-day fleet operations. It gives me a reliable way to manage driver logs, track vehicle locations, and generate reports—all in one easy-to-use platform. It cuts down the time I spend monitoring activity manually and helps ensure everything runs smoothly and stays compliant. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-11227464/official_response/edit) Thank you so much for your kind words, Mantas! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite SW Scott W. Safety Director Mid-Market (51-1000 emp.) 2/19/2025 "Solid Safety Features, but Setup Can Be Tricky and the APP is horrible on dependability." 3/5 What do you like best about Motive? We’ve seen good results from Motive's camera features, which have bolstered our safety effort. Unfortunately it has not integrated well with Loadmaster. The implementation phase was challenging, the long-term benefits of the platform's safety tools have made it a worthwhile addition to our system. Review collected by and hosted on G2.com. What do you dislike about Motive? • Being Stuck on the drive line – which is VERY frustrating, time consuming and hard to fix. This one is by far the worst. Motive tried to blame it on Volvo, but it happens on our Freightliners as well. • Not going to the drive line • Showing ghost driving events when the truck never moved • Dispatch disappearing, or never arriving at all • App stuck in “spinning up” mode (hamster wheel turning) • Not tracking hours correctly • Switching from our app configuration to what I assume is the default app • Other miscellaneous issues with the app. THE DRIVERS A• Being Stuck on the drive line – which is VERY frustrating, time consuming and hard to fix. This one is by far the worst. Motive tried to blame it on Volvo, but it happens on our Freightliners as well. • Not going to the drive line • Showing ghost driving events when the truck never moved • Dispatch disappearing, or never arriving at all • App stuck in “spinning up” mode (hamster wheel turning) • Not tracking hours correctly • Switching from our app configuration to what I assume is the default app • Other miscellaneous issues with the app. THE DRIVERS HATE THE APP Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I find Motive helps with our safety program by utilizing cameras, enhancing overall safety. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-10861611/official_response/edit) Hi Scott, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Samsara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samsara") Samsara 4.5/5(4,973) ](https://www.g2.com/products/samsara/reviews) [ ![Lytx](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lytx") Lytx 4.3/5(186) ](https://www.g2.com/products/lytx/reviews) [ ![Geotab](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Geotab") Geotab 4.5/5(214) ](https://www.g2.com/products/geotab/reviews) [ View All Alternatives ](https://www.g2.com/products/motive-technologies/competitors/alternatives) ##### Categories on G2 [Asset Tracking](https://www.g2.com/categories/asset-tracking)[Fleet Management](https://www.g2.com/categories/fleet-management)[Fleet Tracking](https://www.g2.com/categories/fleet-tracking) [Asset Tracking](https://www.g2.com/categories/asset-tracking)[Fleet Management](https://www.g2.com/categories/fleet-management)[Fleet Tracking](https://www.g2.com/categories/fleet-tracking)[Fleet Maintenance](https://www.g2.com/categories/fleet-maintenance)[Trucking](https://www.g2.com/categories/trucking) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads%20)[Which M&A software solutions integrate seamlessly with existing enterprise technology stacks?](https://www.g2.com/discussions/which-m-a-software-solutions-integrate-seamlessly-with-existing-enterprise-technology-stacks)[Best AP automation solutions for reducing late payment fees](https://www.g2.com/discussions/what-is-the-best-ap-automation-solution-for-reducing-late-payment-fees) [What are some of the premium social media platforms for business use?](https://www.g2.com/discussions/what-are-some-of-the-premium-social-media-platforms-for-business-use)[Which programmatic job advertising platforms have the strongest analytics and campaign optimization for a talent acquisition team that wants to improve cost-per-hire over time?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-have-the-strongest-analytics-and-campaign-optimization-for-a-talent-acquisition-team-that-wants-to-improve-cost-per-hire-over-time)[Pros and Cons Details](https://www.g2.com/products/motive-technologies/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)