--- title: Motive Reviews meta\_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3256 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3256 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

### Motive Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [(1160 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews)

Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [(511 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews)

Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [(447 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews)

Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews)

Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews)

Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [(281 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews)

Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [(236 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews)

Users express frustration over **missing features** like roadside assistance and limited service management options. [(194 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews)

Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [(156 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews)

Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [(141 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Motive

##### 1. Ease of Use

Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking.
[
See 1160 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effective Driver Tracking with Room for Improvement"

What do you like about Motive?

I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh

 ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.")
SP

Samantha P.

Mid-Market (51-1000 emp.)

4.5/5

"Motive for Construction is Beneficial"

What do you like about Motive?

I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor

##### 2. Customer Support

Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively.
[
See 511 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effective Driver Tracking with Room for Improvement"

What do you like about Motive?

I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh

 ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.")
SP

Samantha P.

Mid-Market (51-1000 emp.)

4.5/5

"Motive for Construction is Beneficial"

What do you like about Motive?

I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor

##### 3. Real-time Tracking

Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly.
[
See 447 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.")
JZ

Julio Z.

Mid-Market (51-1000 emp.)

5.0/5

"Ease of Use and Comprehensive Asset Management"

What do you like about Motive?

I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences,

 ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.")
NA

Nima A.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive Interface Boosts Fleet Management"

What do you like about Motive?

I use Motive to manage fleet operations and find that it helps me with timekeeping and holding my team accountable for safety. The interface is intuit

##### 4. Location Tracking

Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations.
[
See 408 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.")
JZ

Julio Z.

Mid-Market (51-1000 emp.)

5.0/5

"Ease of Use and Comprehensive Asset Management"

What do you like about Motive?

I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences,

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Motive is a great tool to have for your daily routine in managing your fleet"

What do you like about Motive?

I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage

##### 5. Safety

Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras.
[
See 408 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Ease of Use with Room for Improvement"

What do you like about Motive?

I like Motive for its ease of use, the tons of data it provides, and the ever-improving AI features. It allows me to coach undesirable behaviors, addr

 ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.")
MD

MariaFernanda D.

Mid-Market (51-1000 emp.)

5.0/5

"GPS/ELD"

What do you like about Motive?

Motive allows us to find all of our needs in one place. I work in the Safety department, and AI helps to improve and get with drivers and discuss what

### 5 Cons or Disadvantages of Motive

##### 1. Technical Issues

Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration.
[
See 281 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effective Driver Tracking with Room for Improvement"

What do you dislike about Motive?

I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts

 ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.")
NA

Nima A.

Enterprise (\> 1000 emp.)

4.0/5

"Intuitive Interface Boosts Fleet Management"

What do you dislike about Motive?

I don’t like that you have to request video for certain times, and it can take a while if it’s a long clip; I wish there was a quicker solution to vie

##### 2. Poor Customer Support

Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed.
[
See 236 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly Interface"

What do you dislike about Motive?

Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a litt

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Review"

What do you dislike about Motive?

Ease of access to help when the drivers need it.

##### 3. Missing Features

Users express frustration over **missing features** like roadside assistance and limited service management options.
[
See 194 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive and Feature-Rich Time Tracking Solution"

What do you dislike about Motive?

The only suggestion I have is when I download logs, I cannot download them from oldest to newest... it always goes newest to oldest. That is my only c

 ![Aaron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron K.")
AK

Aaron K.

Mid-Market (51-1000 emp.)

5.0/5

"Motive Listens and Improves, to grow their AI Dash Cam Features"

What do you dislike about Motive?

Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they

##### 4. Inaccuracy

Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking.
[
See 156 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews)

See Related User Reviews

 ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.")
MD

MariaFernanda D.

Mid-Market (51-1000 emp.)

5.0/5

"GPS/ELD"

What do you dislike about Motive?

Sometimes the GPS is not accurate. or dash cam events don't record right away when the truck stars moving.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great for Tracking Drivers, But Speeding Alerts Can Be Overzealous"

What do you dislike about Motive?

Occasionally it will flag driver behavior that does not need to be flagged or that is legal. This is especially true with speeding.

##### 5. Slow Performance

Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive.
[
See 141 mentions
](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kylan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylan R.")
KR

Kylan R.

Enterprise (\> 1000 emp.)

4.5/5

"Intuitive Tracking with Effective Safety Coaching"

What do you dislike about Motive?

sometimes it has difficulties connecting to the haulers

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

2.0/5

"Intuitive UI but Needs Better Fleet Integration"

What do you dislike about Motive?

In the user interface, there are multiple areas where it becomes clumsy and often repetitive. For instance, uploading vehicle registrations has to be

 ![Daniel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel M.")
DM

Daniel M.

Mid-Market (51-1000 emp.)

5/28/2026

"User-Friendly with Robust Vehicle Safety Features"

4.5/5

What do you like best about Motive?

I appreciate that Motive offers the ability to pull live data anytime, which is very customizable to fit my needs. The driver safety scores are also a feature I value because they allow me to recognize and award those who may have gone unnoticed before. The dash cameras are of most value, especially in times of accidents, which adds to vehicle safety and lowers liability. Additionally, I found the initial setup of Motive extremely easy and very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Motive?

The ability to track further repairs and maintenance in the dashboard rather than relying on third party services. Can have a lag due to poor cellular signal at times. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

I use Motive for vehicle safety alerts and to lower liability in case of an accident. It helps with awarding driver safety scores, and I can customize and pull live data anytime. Review collected by and hosted on G2.com.

Show More

Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12886346/official_response/edit)

Thank you so much for your kind words and for taking the time to share your experience with us!

We are thrilled to hear about your great experience with Motive.

We are committed to continuing to provide you with top-notch service.

Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564.

Looking forward to serving you again in the future!

MOTIVE

Validated ReviewerIncentivizedSource: G2 invite

 ![Ronnie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronnie R.")
RR

Ronnie R.

Enterprise (\> 1000 emp.)

5/5/2026

"Essential Tool for Fleet Management with Minor Improvements Needed"

4.5/5

What do you like best about Motive?

I like the history tool in Motive, where I can see where my driver has been throughout the day. The truck monitoring feature is also something I appreciate. It's helpful when making decisions in dispatch, especially when dealing with disputes with customers about delivery times and confirmations. Features such as bill of lading photos, history, and live monitoring make it much easier to resolve problems, particularly during unplanned pick-ups. Review collected by and hosted on G2.com.

What do you dislike about Motive?

When doing a bill of lading, you're only allowed to take 5 photos per document. It would be much easier for me to get a more thorough record of the shipment if I had, say, 10 photos to record with. Just an opinion but I believe that the program could be made much more user-friendly. It seems like you have to go to way too many screens just to do basic functions in the app. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

I use Motive for tracking and monitoring fleet activity. It helps with delivery confirmations and solving dispatch problems. Features like bill of lading photos, history, and live monitoring ease decision-making and dispute resolution. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12754613/official_response/edit)

We’re truly grateful for your positive feedback, Ronnie!

It’s great to know Motive is helping you with driver history, truck monitoring, live visibility, and delivery confirmations. We’re glad these features are making dispatch decisions easier and helping your team resolve disputes and unexpected issues more efficiently.

We also appreciate your honest feedback about the bill of lading photo limit and the app experience requiring too many screens for basic tasks. We’ve shared your comments with the relevant teams for review as we continue working to improve the experience.

If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat.

Regards,

Motive

Validated ReviewerSource: Organic

 ![Pennie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pennie M.")
PM

Pennie M.

Safety Cordnator

Mid-Market (51-1000 emp.)

5/28/2024

"Effortless Connectivity with Real-Time Driver Monitoring"

4/5

What do you like best about Motive?

I use Motive for Eld for our driver and forward-facing dash cams, and it allows me to have contact with my drivers in real time through the forward-facing dash cams. I like the ease of use and how simple it is to train new drivers on how the system works. I appreciate that the support is quick to resolve issues, and if the person can't fix it on the phone, they will send it to someone who can resolve the issue. The initial setup was pretty simple and easy to install and use. Additionally, Motive offered the forward-facing dash cams at a very competitive price. Review collected by and hosted on G2.com.

What do you dislike about Motive?

When there is a system-wide change, they could let us know before it is implemented. They could send out an email detailing the updates to fleet admins, so we know before it is sent out, and changes just show up without warning. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

Motive allows real-time contact with drivers through dash cams and is easy for training new drivers. Review collected by and hosted on G2.com.

Show More

Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-9713981/official_response/edit)

Thank you so much for your kind words, Pennie!

We're thrilled to hear about your great experience with Motive.

Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

2/17/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

LB

Luis B.

Logistics senior

Mid-Market (51-1000 emp.)

2/17/2026

"Motive Keeps Tracking, Safety, and Reporting in One Easy Place."

5/5

What do you like best about Motive?

What I like most about Motive is how it brings everything into one place. Tracking, safety, and reporting are all easy to manage, which saves a lot of time day to day. The insights are clear and actionable, and it helps us have more productive conversations with drivers instead of just reacting to issues. Review collected by and hosted on G2.com.

What do you dislike about Motive?

One downside is that some features can feel overwhelming at first, especially for new users. It takes a little time to fully understand all the tools and reports. Occasionally, there are minor delays in syncing data, but overall it hasn’t been a major issue for us. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

Motive is helping us improve driver safety, reduce risky behavior, and stay compliant without spending hours on manual tracking. Before, we were reacting to issues after they happened. Now we get real-time insights that let us coach drivers proactively. It’s saving us time, lowering incidents, and giving us better visibility across the entire fleet. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12370730/official_response/edit)

Thank you so much for your kind words, Luis!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Motive

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Andres David J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andres David J.")
AJ

Andres David J.

Ejecutivo de Ventas Eje Cafetero

Mid-Market (51-1000 emp.)

2/16/2026

"Total Fleet Control with Excellent Support"

5/5

What do you like best about Motive?

I like Motive because it is a tool with which I can constantly monitor the fleet of 33 trucks under my charge in real time. I know where they are, where they are going, at what speed they are driving, what faults the truck may be presenting, check fuel levels, and in addition to being able to prevent violations by informing drivers about what they should and should not do during their service hours. Also, the customer service provided by Motive is very good, since when you have a request, just by making a call you are attended to almost immediately by a professional who addresses your request and provides a solution in the best possible time. The initial setup of Motive was very easy to do; it is a very well-designed program. I think it is an exceptional tool for controlling a freight transport fleet and more. All companies related to this should have it. Review collected by and hosted on G2.com.

What do you dislike about Motive?

Sometimes it has disconnections due to poor internet coverage. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

Motive helps us ensure that our drivers' electronic logs have the fewest possible errors, guiding our fleet of drivers to avoid infractions, violations, and/or fines for non-compliance with HOS regulations. This benefits us as it prevents fines and infractions that affect our market score as a company, in addition to protecting my assets and loads with constant monitoring. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12367323/official_response/edit)

Thank you so much for your kind words, Andres!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Motive

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Scott L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott L.")
SL

Scott L.

Transportation Dispatcher

Mid-Market (51-1000 emp.)

12/18/2025

"Effortless, Reliable, and Perfectly Suited to My Workflow"

5/5

What do you like best about Motive?

My favorite thing is the fact that my needs on Motive are met easily, quickly, and in a fashion that makes sense to my day to day. I periodically have a conversation with our IT guy, usually asking him about some feature or another, and I have yet to ask a question that is not able to be answered by Motive's features and functions. I use it constantly and it gives me the info I need to make sure my drivers get to make as many miles as i can give them. Review collected by and hosted on G2.com.

What do you dislike about Motive?

I legit have no complaints about Motive, especially since I got the app on my desktop rather than using the web version. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

I really don't have any unsolvable problems, Motive is functioning perfectly. If i DO have an issue with a feature I wish I had, my IT guy tells me its already there and I just didn't know about it. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12116079/official_response/edit)

Thank you so much for your kind words, Scott!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Motive

2/16/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Alonso M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alonso M.")
AM

Alonso M.

Monitorista GPS tipo B

Mid-Market (51-1000 emp.)

10/28/2025

"Efficient and Detailed Transport Tracking"

4.5/5

What do you like best about Motive?

I like that Motive is an intuitive platform with an easy-to-learn interface, which makes it easier to remember where to find the options. It allows me to have a more detailed tracking of our transport units, showing traffic in the area, and providing both a simple and detailed view in satellite image. Additionally, the tracking is very useful for visualizing routes and keeping track of the odometer in a summarized format. Review collected by and hosted on G2.com.

What do you dislike about Motive?

The way in which the journey of a unit is visualized could be improved to show details such as speed, alerts like sudden braking, sudden accelerations, ignition on, among other similar functions for tracking with more information at hand. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

I use Motive to locate transport units with GPS and track them in real time. It allows me to visualize maneuvers and positioning on the map, and it has an easy-to-learn interface. It offers detailed maps and summarized odometry tracking. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-11872404/official_response/edit)

Thank you so much for your kind words, Alonso!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Motive

2/16/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad")
AT

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

4/20/2026

"Customizable Inspection Reports and Easy Driver Video Reviews"

4/5

What do you like best about Motive?

I love how yo can customize the inspection reports and how you can send drivers their videos to review. The interface works well for drivers who may not be great when it comes to their phones. Review collected by and hosted on G2.com.

What do you dislike about Motive?

Getting answers without having to contact a human being can be a bit frustrating. When I do have to speak with a person they are not always helpful as they sometimes do not understand what I need. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

It helps me track my 45 day inspections. Lets me see who are performing the daily inspection and who isn't. It tracks drivers habits and HOS. I use the HOS feature for audits. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12655395/official_response/edit)

Thank you so much for your kind words!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

7/28/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

CR

Connor R.

Employee

Mid-Market (51-1000 emp.)

2/11/2026

"Efficient Fleet Oversight with Simple Setup Non Emergency Medical Transport"

4/5

What do you like best about Motive?

I like the dashcam system in Motive as it adds accountability and helps protect drivers during incidents. The installation and setup were straightforward, and once you're familiar with it, the platform is easy to navigate. The real-time GPS tracking and improved dispatch coordination are strong assets for fleet oversight and compliance. I also appreciate the reporting tools for easier monitoring of drivers' performance and vehicle activity. Review collected by and hosted on G2.com.

What do you dislike about Motive?

The form and manner errors could be a bit easier to navigate. For shipping docs, it could be more business-specific. In nonemergency patient transfer, we don't have shipping docs, so we just put non applicable. It would be better if we could just not have that option at all in our Motive. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

I use Motive for real-time GPS tracking, which improves dispatch coordination. The reporting tools make it easier to monitor driver performance and vehicle activity. The dashcam system adds accountability and helps protect drivers during incidents. Review collected by and hosted on G2.com.

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Response from Gary Smith of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-12343276/official_response/edit)

Thank you so much for your kind words, Connor!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Motive

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad")
UT

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

2/13/2025

"Motive is a great tool to have for your daily routine in managing your fleet"

5/5

What do you like best about Motive?

I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage mistakes and incorrect readings when drivers are entering their odometer readings in our other fueling program. Its been a blessing and a time saver having Motive for issues like these because I can quickly go to the driver's daily logs under the compliance tab and confirm or get the correct odometer reading for the specific day that I'm needing. No more having to contact the dispatcher to connect with the driver and waiting to get this information. Its also been a great tool to be able to confirm what driver is driving which truck and being able to locate and see their route they have taken. Another benefit with this program is the fact that it pairs well with the other programs that we currently use to monitor other things, like the trucks for example, we are currently in the process of switching over from physical driver vehicle inspection reports to digital inspection reports and are able to put inspections from one program into Motive as well and that makes it easy for the drivers to know when they have inspections coming up that is due on their equipment. We also use RTA360 and Motive intergrates with that program too so its been a time saver for the mileage problems as well because it automatically corrects some problems Review collected by and hosted on G2.com.

What do you dislike about Motive?

I don't really have any major complaints regarding Motive, but if I did, it would be that sometimes when the outages/technical problems happen, they aren't able to fix them right away so Motive can be down for some time. But I can say that its not because customer support and tech support aren't trying, they definately get to work when there is a proble going on to try to reslove it quickly. Review collected by and hosted on G2.com.

What problems is Motive solving and how is that benefiting you?

Its helping me daily to solve my problems that I have in fuel mileage discrepencies every day from when the drivers get fuel and enter an incorrect odometer reading and the intergration that is happening with RTA360 helps automate some of those problems that I normally would of had to do manually. Review collected by and hosted on G2.com.

Show More

Response from Bobby Young of Motive

[Editedit](https://www.g2.com/survey_responses/motive-review-10837128/official_response/edit)

"Thank you so much for your kind words,

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564."

4/28/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

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