Video Reviews
Monday.com the one stop shop for creating your own workflows
917 out of 918 Total Reviews for monday CRM
Overall Review Sentiment for monday CRM
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Monday helps us consolidate all the info in one place, coordinate our current projects, and build our own boards as we need them! thus, the cursomer service is outstanding, always help us find the solution we were dreaming of <3 Review collected by and hosted on G2.com.
still working on graphics... new feature, still working on them Review collected by and hosted on G2.com.
The simplicity of its use and the fast onboarding for team members without much need for training. The interface is very sleek and self-explaining and also pleasant to work with.
We also like the constant updates and new features that come along.
I also need to say that we have a very competent reseller of Monday here in Italy (Omnidea). Review collected by and hosted on G2.com.
The pricing range jump from 50 to 100 users.
So if you got 60 potential users you will pay as much as a customer with 98 users.
The pricing should come in real user numbers, not in steps. Review collected by and hosted on G2.com.
What I like best about Monday.com is that is does so much and have a variety of options for different users. Review collected by and hosted on G2.com.
What I dislike about Monday.com is that it is a bit costly. It would be great if there was a free version with limited capabilities. Review collected by and hosted on G2.com.
Easy to manage team members virtually across multiple projects all at the same time. Visually easy on the eyes. Automations and integrations eliminate menial tasks. Time tracking for team is helpful and can be viewed in one place. Review collected by and hosted on G2.com.
Sales tracking function is poor for pulling stats. Difficult to gather reliable data. Data can only be pulled for specific time frames (and not always the time frames I want.) Language in 'filters' is sometimes challenging to understand. I dislike the 'notifications'. They get lost. It would be nice if there was a chat function. Review collected by and hosted on G2.com.
Versatility and automations! As a private school leader, I have many projects in play and not enough administrative resources to keep track of it all. Monday.com has greatly enhanced my productivity in every aspect of project management. The utility of the program is only limited by our imagination on how to use it! Review collected by and hosted on G2.com.
I wish the form function was a little more user-friendly and had more aesthetically pleasing presentation options. Review collected by and hosted on G2.com.
Monday.com is super cohesive and has worked straight out of the box for our project management. My experience so far is that everything works as you'd like it to. With other software, I can usually get it to work but in my head I know I'd prefer for it to function differently. I have consistently been impressed and surprised by how well Monday.com works and I'll keep recommending their service to friends and family. Review collected by and hosted on G2.com.
I think the CRM is a bit of a work in progress but I'm sure they'll keep improving the functionality. Review collected by and hosted on G2.com.
It's extremely customizable! And for very complex businesses (like the company I work for) things are constantly changing, and this system allows us to pivot when needed. Review collected by and hosted on G2.com.
Small things - there's no spell check, or some features we think of may not be available. Review collected by and hosted on G2.com.
Our agency has been working with monday.com for about one year, and we like the way we can work on projects. We set deadlines and send updates so everyone knows what to do. Review collected by and hosted on G2.com.
The support is not up to expectations. We wanted to receive complete training on the platform when we started. Review collected by and hosted on G2.com.
Love the design concept and ease to navigate the system. Wonderful CRM tool! Review collected by and hosted on G2.com.
The pricing side of the tool is limited. Wonderful for relationship managers but limited for sales. Review collected by and hosted on G2.com.
Monday.com stands out in so many areas when compared to other programs that I am familiar with ( Salesforce, Netsuite, MongoDB, Capsule, ZOHO) Picking from the bucket of what I like best isn't all that difficult. What Monday.com offers is a solution to intricate use cases with its completely flexible platform. Monday.com has a grasp on what they do best and offers integration solutions where at first glance they may appear thin. This direction makes for a powerhouse of a workspace solution. I mean I don't even know what to call Monday anymore other than our " One Stop Shop" after building out our companies workflow, It handles our Sales Pipeline, Customer as resources, Document organization, Internal Communications, plus allowing ease of use for entering over 300 data points with dropdown statuses, Custom Formulas, and user-tailored views. Its become our mothership, Tieing a plethora of Sass programs into a central, auditable location.
There is no way for me to answer this question without giving insight into their marvelous customer service. The cadence and attitude they present you with upon asking even the most time-intensive questions is exhilarating! This team is on fire and has been a driving force in developing such an incredible system for us. They bring a new standard to customer service that I just do not find outside of the diligent team at Monday.com
If your a big or small fish or shark, Monday.com is the ocean you want to be swimming in. Review collected by and hosted on G2.com.
Here is the skinny... You can not grow as much as Monday.com has without having a few pain points. Granted we are not a typical use case and I feel that our shortlist continues to shrink as the Monday.com community grows. To show some more credibility here I am going to be upfront, here are the big two of that shortlist.
1. The API V2 is young and still lacking a few key endpoints for our flow. I have faith in the direction they are taking V2 and just recently the top 2-3 items were just added. Would I have loved to have those features at the beginning of our build...Absolutely, am I just as happy to have them now...Yes! If you have even close to a standard CRM use case go ahead and throw this concern out, you will be in good hands.
2. "A horizontal look on life" - If you have taken the first look into Monday.com you probably noticed that most views of your data are horizontal. There are plenty of tools in place to expand and narrow your field of view but not so much in terms of a more vertical data entry approach. Some of our "Boards" contain a large number of columns which causes some unwelcome scrolling by certain users. With the new release of the "Apps Marketplace", I can see a solution for this on the horizon.
I highly recommend becoming apart of the Monday.com Community, I am learning daily from other users that continue to shorten this list. Review collected by and hosted on G2.com.
