Veena C.
VC
Veena C.
Business Strategy & Performance Analyst
Mid-Market (51-1000 emp.)
"What began as a small spark turned into the torch that lights our entire workflow."
5/5
What do you like best about monday AI Work Platform?

Monday turned our scattered processes into a smart, structured, and scalable system — and we’re still finding new ways to make it even better every day! Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

While monday Work Management is incredibly versatile, I wish it had stronger options for data analysis — especially when it comes to pivoting and handling weighted averages. The current pivot view is quite limited compared to traditional tools like Excel or BI dashboards, and complex calculations (such as weighted averages) aren’t easily achievable through formula or number columns. Review collected by and hosted on G2.com.

Bekah L.
BL
Bekah L.
Human Resources
Mid-Market (51-1000 emp.)
"WE LOVE MONDAY!!!"
5/5
What do you like best about monday AI Work Platform?

They offer a wide range of impressive organizational tools that have really benefited my team. These tools have improved our communication and organization, making it much easier for us to complete projects efficiently. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The only thing I can think of is the formula option, at the moment, the results wont show up in an automation, which defeats the purpose for my need for them. Other than that, Monday is great!! Review collected by and hosted on G2.com.

KU
Karina U.
"Karina Urena -Review of Monday"
5/5
What do you like best about monday AI Work Platform?

I love how monday Work Management consolidates everything into one place, which really helps eliminate clutter and the chaos of tracking messages in my inbox. The platform’s ability to send notifications and follow-ups via email ensures I stay on top of my tasks efficiently. Additionally, I find the chat feature particularly impressive as it allows discussions to remain closely tied to the respective tasks. This makes it easier to manage projects and cross-pollinate ideas across different tasks within my organization. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I find it challenging to manage dataset comparisons easily within monday Work Management. Unlike Excel, where I can quickly move around and adjust columns to match different datasets based on identifiers like customer names or emails, monday Work Management requires a more tedious process of updating items line by line. This lack of flexibility in handling data updates makes it difficult when I need to integrate different sources of information efficiently. Review collected by and hosted on G2.com.

Shahar S.
SS
Shahar S.
"Intuitive UI, Efficient Automation"
5/5
What do you like best about monday AI Work Platform?

I absolutely love monday Work Management's user interface. It's amazing because everything is straightforward and intuitive. I can effortlessly organize my tasks using the drag-and-drop feature, and I rarely need to consult a manual or reach out for support to get things running. The automations are incredibly beneficial, saving me a significant amount of time. They allow me to create items based on specific actions and move items across boards and groups just by changing a status. The seamless setup process impressed me; even though most features were set up when I joined the company, configuring my first board was remarkably easy. Additionally, the integration with Slack is fantastic, enhancing our team's communication. Overall, these features make task management and collaborating on cross-company projects efficient and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I find the lack of an automation recipe frustrating. Specifically, I'm missing the ability to generate a new group with a specific header based on a trigger, such as a status change. This limits the automation capabilities that could streamline my workflow further. Review collected by and hosted on G2.com.

Yannick V.
YV
Yannick V.
Services Manager
"Seamlessly Centralizes Information Flow with Intuitive Design"
5/5
What do you like best about monday AI Work Platform?

I like how intuitive and easy to work with monday Work Management is, thanks to its great UI/UX. I appreciate being able to manipulate data formats easily, allowing my colleagues and me to work uniformly, which helps us arrange, communicate, and follow up on every aspect of our work consistently with minimal errors. The initial setup was very easy and guided perfectly by the prompts. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Document management could be better, perhaps an integration where you can edit office cloud documents directly from the monday Work Management interface. Review collected by and hosted on G2.com.

Kimberly W.
KW
Kimberly W.
Recruitment Marketing Manager
Small-Business (50 or fewer emp.)
"Great for Organizing Tasks and To-Do Lists"
4/5
What do you like best about monday AI Work Platform?

Monday is great for collaborative projects and task lists! We have enjoyed it for team collaboration. We have also used Zapier to integrate automations with Cognito forms which has helped with some workflow processes. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The only things I feel like are missing is a way to store and access files (similar to a drive of some sort) and the ability to create reoccurring tasks. I also wish unlimited automation was included in all plans. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Flexible and Efficient for Comprehensive Operations Management"
5/5
What do you like best about monday AI Work Platform?

I like the flexibility of monday Work Management. We can create and manage everything we need, in the way we want. If we want a new process or pipeline, we simply create a new board. This tool allows us to automate a few things and improve our way of working. It supports our operations across contract management, order management, service management, and CRM efficiently. The easy implementation and straightforward setup made it simple to transition from Teamleader, which lacked the flexibility we desired. monday Work Management enables us to connect with other software tools using Make as middleware, further integrating our financial systems seamlessly. Overall, the adaptability and efficiency of monday Work Management streamline our operations significantly, making it a vital tool for our business. I would highly recommend it to friends and colleagues, as reflected by my score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I find that while everything currently meets our needs, the lack of customer portals in monday Work Management poses a limitation. As we look to the future, being able to create customer portals would enhance our operations significantly. Review collected by and hosted on G2.com.

Jordan C.
JC
Jordan C.
"Streamlined Projects with Intuitive UI, Needs Improved CRM"
4/5
What do you like best about monday AI Work Platform?

I really appreciate monday Work Management for its clean user interface, which makes it immensely easy to use, especially with its basic functions. This simplicity is an enormous plus for me, allowing seamless navigation without complexity. Furthermore, I find the emerging AI functions in beta to be very promising and beneficial. We are exploring its capabilities to develop more customized apps that will meet our specific needs. It's exciting to see how these AI features are shaping up, as they show great potential in terms of personalization and enhancement of our workflow. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

There's just so much nuance with the way files and photos are currently managed together, which is not ideal. I'd love to have a separate place specifically for files. Additionally, the team management capabilities could be improved. I wish there was an option to create and manage a weekly schedule that automatically sends updates about daily tasks and reminds team members to upload photos. Lastly, the integration of existing apps was more complicated than expected. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful and Reliable with Excellent Support"
4/5
What do you like best about monday AI Work Platform?

The basic application is quite good, once you have mastered it there is a lot power that can be leveraged to get some good results.

It's key to understand, that as with any piece of off the shelf software, it may not do things or follow procedures/processes you may already have in place. Therefore you have to either create work-arounds or be prepared to adapt your SOPs/processes

On the times that I've had issues, customer service have been prompt at responding and in most cases have been able to fix the issue in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

There are some key features that are missing and the only way to mitigate this is to purchase third-party plugins.

These are often built/designed around a feature that someone else has identified but may not necessarily fix yours. Review collected by and hosted on G2.com.

Igor B.
IB
Igor B.
Entrepreneur
Small-Business (50 or fewer emp.)
"All-in-One Project Management with Versatile Views and Multi-Platform Support"
5/5
What do you like best about monday AI Work Platform?

This platform brings together a variety of solutions in one place. It offers multiple ways to manage projects, such as table view, kanban view, and board view, giving us plenty of options to suit our needs. Additionally, its multi-platform support is a reliable and valuable feature for users. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The automation solutions feel somewhat limited from my perspective. There are some simple automations that we aren't able to accomplish with Monday. Review collected by and hosted on G2.com.