SB
Selin B.
"Streamlined and Collaborative Task Management"
5/5
What do you like best about monday AI Work Platform?

I use monday Work Management for my work at the office, and it's really organized, which helps keep me on track to completing my given tasks. I love the features it has for setting priorities on how high or low these are on your list. I like that it's a collaboration effort and that it's easy to digest and not overwhelming at all. It's nice to be able to leave comments on tasks to clarify what needs to be done. The initial setup was super simple; I just received an invite, and I was in! Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I would maybe suggest that removing a person from tasks is easier to do all at once than individually. If you could make that a feature that would be awesome, because sometimes people get fired or they quit. Review collected by and hosted on G2.com.

Shanna K.
SK
Shanna K.
"Empowers Teams with Custom Views and Accountability"
5/5
What do you like best about monday AI Work Platform?

I like the different views you can work in on monday Work Management. It allows each team member to find a format that they like and work more efficiently, as it feels customized to their brain. When they find a view that helps things click for them, everything improves, and they dive deeper into using the software. The initial setup was easy, and we've been able to improve it dramatically over time to better suit our needs. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Automations should be transferred to another member on the team when the team member who built it leaves the organization. We found they just deleted and it took us a while to realize it and put them back into place. I also think that you should not have to search for BOTH main tasks and sub tasks separately when you are looking for due or past due tasks. That extra layer of putting in the search rules can easily be overlooked. Review collected by and hosted on G2.com.

Timothy C.
TC
Timothy C.
Mid-Market (51-1000 emp.)
"Clean, Easy-to-Use Tool with Some Lag Issues"
5/5
What do you like best about monday AI Work Platform?

I like that monday Work Management is clean and easy to use. The board and timeline features allow me to visualize projects effectively. The platform also makes the initial setup very easy, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The platform lags if the board is too large or has many automations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Flexible, User-Friendly Platform with Outstanding Support"
4.5/5
What do you like best about monday AI Work Platform?

Monday has been fantastic for our business operations, project management, and technical delivery. Great UI, user friendly, very flexible, configurable and multi-purpose, great customer support, easy to onboard but has advanced features too. Monday team are always releasing new features. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Lack of integrations with other software, despite this being promoted as a key feature. Most integrations are unusable. Some key features are not available in the system, but are available as expensive paid extras from 3rd parties in the app store - functionality should be integrated into Monday for all users. Time tracking features limited. Not as suitable for large and complex projects. Some enterprise features should be available to Pro users, but Enterprise pricing is very high. Unable to format automated emails (plain text only) Review collected by and hosted on G2.com.

Bruno B.
BB
Bruno B.
Organization and People Manager
Small-Business (50 or fewer emp.)
"Excellent for Organizing Projects and Teams"
4.5/5
What do you like best about monday AI Work Platform?

really like how easy it is to create workflows and connect different boards. The automations save a lot of time, and the integrations with email and calendar tools make it seamless to stay organized and keep everything in sync. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The survey feature feels quite limited. It doesn’t allow me to create subsections or include more advanced question types like matrix or grading scales. Additionally, the dashboards could be more dynamic — it would be helpful if they allowed deeper customization and analysis based on different variables from the boards. Review collected by and hosted on G2.com.

Mae B.
MB
Mae B.
Director of Operations
Mid-Market (51-1000 emp.)
"Effortless Task Organization and Team Alignment"
4/5
What do you like best about monday AI Work Platform?

I like that monday Work Management makes it easy to organize tasks and keep everyone aligned. It’s simple to customize boards, track progress, and automate repetitive work. I also love how everything you need—updates, files, and task details—is all in one place, so the team stays on the same page. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It can be a bit overwhelming for new users to learn because there are many features to explore. Some useful features are only available on higher pricing plans, and reporting or dashboards could still be improved for more detailed insights. Review collected by and hosted on G2.com.

Jam C.
JC
Jam C.
Customer Happiness Team Mentor
Mid-Market (51-1000 emp.)
"Great Project Management Tool"
4/5
What do you like best about monday AI Work Platform?

It's cool that you can customize your boards depending on the needs of the project. It's like an all-in-one system you can put everything to, like your calendar, alerts, plus, conversations can also happen in task assignments.

Their customer support is also amazing as they respond promptly and will make sure that they look into your concern carefully.

I use this every day at work, and we heavily rely on how we utilize Monday.com to be more effective and efficient in our jobs. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It's sometimes difficult to use the Search function. The word isn't searchable within a board if it's not included in the title. Review collected by and hosted on G2.com.

Giorgi R.
GR
Giorgi R.
CRM & CLM Manager
Small-Business (50 or fewer emp.)
"Streamlines Workflow and Boosts Team Productivity"
5/5
What do you like best about monday AI Work Platform?

What I appreciate most about monday Work Management is how it streamlines my workflow and helps me stay organized. The platform makes it easy to track tasks and collaborate with my team, which has improved our overall productivity. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

One thing I dislike about monday Work Management is that certain features can feel a bit unintuitive at first, making the initial setup more challenging than expected. It sometimes takes extra time to figure out how to customize workflows the way I want. Review collected by and hosted on G2.com.

JB
John B.
Chief Technical officer
Mid-Market (51-1000 emp.)
"Monday work management keeps our Team in sync and on track"
5/5
What do you like best about monday AI Work Platform?

I love how intuitive and customizable monday work management is. The visual boards make it easy to track tasks and projects at a glance, and the drag and drop feature feels so seamless. It is also great that our team can collaborate in real time, keeping everyone on the same page without endless email threads. Also, its integration with tools like Slack and Google Drive is a huge plus for keeping everything connected. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I just wish the reporting tools were a bit more robust without needing a higher tier plan. Review collected by and hosted on G2.com.

Aaron S.
AS
Aaron S.
Senior Director
Small-Business (50 or fewer emp.)
"Great Product Overall, Would Advocate For It At Anywhere I Went"
4/5
What do you like best about monday AI Work Platform?

It is easy to use, easy to build boards and update items, makes it very easy to track and document. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

There are some granular things about the tool that need updating. If you open in item in My Work view (which is generally a good feature), or you navigate to an item via the Slack integration, it pops you into a view of the task that doesn't show the due date and is not directly aligned, visually, with the parent grouping. So you have to close out the task and search or manually navigate to its grouping to find the context and, particularly, the due date. Least favorite feature/functionality by far. Review collected by and hosted on G2.com.