Ken U.
KU
Ken U.
Digital Marketing Programs Manager
Small-Business (50 or fewer emp.)
"Intuitive UI once the system is set up correctly"
4/5
What do you like best about monday AI Work Platform?

The UI of the tool is pretty intuitive once the setup is done correctly Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Not a fan of all of the notifications it sends out but after getting more familiar with the platform, I was able to build rules in my Outlook instance to organize where I needed things to go in order to manage all of the emails. Then I discovered where to set my email preferences in Monday.com. I also am not a fan of how I have a particular view in Monday and the email notifications default to a different view whenever I click on the CTA in the emails. As soon as I change the view to MINE, the comments on the right rail disappear, which causes me to have to go hunting for the board. Review collected by and hosted on G2.com.

Emily B.
EB
Emily B.
Marketing Manager
Small-Business (50 or fewer emp.)
"Easy project management, beautiful interface"
5/5
What do you like best about monday AI Work Platform?

Monday.com is a great project management software tool. We use it to manage a variety of projects, from marketing strategy to social media calendars, copywriting, email automation and full website design and development. I love the visual aspect (clean interface, bright colors, simple UX) and the ability to create templates for almost any kind of project—short- or long-term. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

My only real dislikes are the inability for shared users to reorder their boards (can get messy quickly if you're subscribed to more than a few) and the fact that "folders" are essentially invisible when trying to automate or visualize/track projects. For example, to see total tracked time for all users who are working on any social media calendars, each calendar has to be added to the report rather than automatically selecting all boards within the social media folder. Review collected by and hosted on G2.com.

Mike D.
MD
Mike D.
Owner
Small-Business (50 or fewer emp.)
"Streamlined Project Management with Easy Integrations"
4.5/5
What do you like best about monday AI Work Platform?

I appreciate the design interface in the dashboard of monday Work Management as it is incredibly user-friendly and easy to navigate. The platform's intuitive design facilitates a low adaptation curve, making it accessible and manageable for newcomers and experienced users alike. Additionally, I find the integration capabilities with various apps across the web particularly beneficial, allowing seamless connectivity and enhancing the overall workflow efficiency. The ease of setup with monday Work Management is another standout feature, making the transition smooth without any hassle. I also value how it effectively prevents tasks from slipping through the cracks, ensuring all project elements are tracked diligently. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I find that using monday Work Management as a makeshift CRM has limitations in its functionality, which could be improved. Additionally, I feel that accomplishing tasks, such as setting up integrations, could be easier with better resource materials. Review collected by and hosted on G2.com.

Samantha M.
SM
Samantha M.
Digital Marketing Specialist
Real Estate
Small-Business (50 or fewer emp.)
"Effortless Project Management and Team Communication"
5/5
What do you like best about monday AI Work Platform?

The organization and automations made it so easy for my team to stay on top of all of our ongoing projects and services and communicate effectively with clients at every step. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

You can't turn off notifications in the inbox for outgoing emails sent using automations on boards you're on, even if they are only relevant to another team member. Because of this, I get a couple thousand items in my inbox each week. You are able to sort by things you're tagged in directly, but I sometimes miss important updates because they get lost in those email notifications. Review collected by and hosted on G2.com.

Lori G.
LG
Lori G.
Graphic Designer
Small-Business (50 or fewer emp.)
"Keeping You and Your Team on Task"
5/5
What do you like best about monday AI Work Platform?

Monday keeps me on track day-to-day. Everyone now has accountability and the complete resources to tackle all tasks assigned. Sharing files is also a great asset to the app. Any remote workers can easily pick up where they left off from their office and home. Our Communication Coordinators and Directors now have the ability to search for tasks and view the time it takes to complete those tasks. They are also able to show an overall task list to upper management when scheduling and planning future events. This can come in handly for future raises and requesting additional employees to the team. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Sub-tasks still appear hidden and is easily overlooked. Can no longer find dashboard easily. Wish there was a generic Generate Report Button. If there already is one, I haven't located it yet. Creating forms is not as user-friendly and isn't fluid (as it has to match the columns within the task). Expanding the number of filters within the dashboard features may help. The app doesn't seem to update tasks as quickly on an ipad 11 Pro 2021. It takes some time to refresh causing me to turn to my iPhone 11 for quicker referencing during weekely meetings. Review collected by and hosted on G2.com.

Mitch W.
MW
Mitch W.
Public Relations Manager
Mid-Market (51-1000 emp.)
"Streamlines Team Communication and Organization Effortlessly"
4.5/5
What do you like best about monday AI Work Platform?

This platform streamlines my team's daily communication, helping us stay organized. As part of a marketing team, we're involved in many different projects and day-to-day tasks that require tracking and reporting. Monday helps us stay on track, ensuring deadlines are met on time and all of our information is conveniently stored in one common place. It's easy for anyone to use, and we have teams across the company realizing how it can save them time and hassle. My company also has dedicated Monday support, which allows us to ask questions directly to a rep when we hit a roadblock. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It can be a bit difficult to navigate at times, especially when building a new board or experimenting with automations. My team has also had issues with notifications not functioning the way we intended. I recently attempted to utilize some of the new AI features to generate competitive reporting, but I was disappointed by the accuracy of the information it provided when compared to my manual research. Review collected by and hosted on G2.com.

Haley D.
HD
Haley D.
Talent Acquisition Administrator
Mid-Market (51-1000 emp.)
"Flexible Boards and Intuitive Dashboards Make Collaboration Easy"
5/5
What do you like best about monday AI Work Platform?

I like that you are able to create private and public boards and add who you would like to each board specifically. I also like the use of the dashboard that brings up the most used page for all the see when they open the board. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I dislike not being able to archive a group of items, you can only minimize them to close so it just shows the title of the group, but you can't put it somewhere off the page. Review collected by and hosted on G2.com.

Akhlaq R.
AR
Akhlaq R.
Account Manager
Small-Business (50 or fewer emp.)
"Effective for Diverse Task Management, Room for Simplicity"
5/5
What do you like best about monday AI Work Platform?

I appreciate the way monday Work Management helps me streamline work management through its statuses and boards. The statuses make managing tasks much easier by providing clear visibility into each task's current state, helping me understand if further input or review is necessary or if work is completed. The board functionality is another standout aspect for me, as it allows me to visualize and monitor the progression of tasks over weeks, ensuring that I can complete all necessary tasks within a month. This feature greatly aids in planning and managing workloads effectively for both client work and our in-house tasks. Additionally, the ability to track work duration and workload distribution across my team and departments is a tremendous asset, offering insights into availability and workload balance across different departments. Overall, these features significantly enhance efficiency and organization in managing various projects and tasks. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I find the board creation process a bit difficult and would prefer if it could be more simplified. Additionally, I feel that the formulas and related functionalities could be more helpful. The learning curve for the initial setup was quite steep. Review collected by and hosted on G2.com.

Iago J.
IJ
Iago J.
"Highly Customizable but Needs Better Initial Guidance"
4.5/5
What do you like best about monday AI Work Platform?

I really like the Status bar and how it is endlessly customizable. I also appreciate how you can link workspaces with apps in the monday marketplace, basically tailoring your monday to suit your needs down to the smallest detail. I think the notification system works very well and has been essential to ensure timeliness on our tasks. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I wish there was a clone feature, so one workspace's board could be cloned onto another workspace with live updates, but each is only visible in its respective workspace. There are apps that do this, but I'd prefer it as a native feature. The initial setup was a bit challenging since we weren't sure how to configure it for our business. More industry-specific guidance would help make the first days with monday quicker and more effective. Review collected by and hosted on G2.com.

Maggie M.
MM
Maggie M.
Senior Creative
Small-Business (50 or fewer emp.)
"Great for managing a small team!"
4/5
What do you like best about monday AI Work Platform?

Monday is great for managing a small team of designers, making it easy to collaborate and share updates amongst ourselves and other teams. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I wish that inputting things within the columns was a little easier. Sometimes When I am flipping through statuses, my browser cuts them off and I am unable to scroll. Also, the same thing can happen when uploading assets (such as images and videos) into the columns; it can be glitchy and a little un-user-friendly. The company I am at recently pivoted from using Frame.io, a tool for reviewing video assets, and I wish Monday had a similar markup system. If we were able to comment/draw/provide feedback on videos directly, that would be great. Review collected by and hosted on G2.com.