KD
Kyle D.
Senior Director, Product Management
Mid-Market (51-1000 emp.)
"Versatile, Intuitive, and Essential for Project Management"
5/5
What do you like best about monday AI Work Platform?

I've used Monday for about 8 years now and it's proven to be one of the most useful, versatile, and intuitive tools I use in my day-to-day. Boards are easy to use with powerful customization and workflow automations. Gantt and calendar views with eye catching and flexible features make visualizing projects and jobs-to-be done easy and attractive. It's minor, but having word processing options within make it really easy to set up a workspace that contains both list/chart views and note/long-form text views in one space. Many ways to work to fit any team or team members preferences, all easily integrated in one space. Admin team and user management is also very intuitive. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

There's nothing to straight out dislike, but in terms of suggestions, it would ben nice if a gantt chart or calendar view could be built first and have the board prepopulate rather than other way around. Additional flexibility in those features would help as well (ways of viewing, zooming in/out etc.). The way folders work could be improved as well to help with board/file management - for example, right now if you move an item from one folder to another you expand all folders at once and have to re-collapse them all - little things like that. Review collected by and hosted on G2.com.

Davide C.
DC
Davide C.
Head of Sales
Consulting
Mid-Market (51-1000 emp.)
"An intuitive and flexible platform to keep all projects on track"
4.5/5
What do you like best about monday AI Work Platform?

What I like most about monday.com is how visual and easy to use it is.

I use it daily to organize projects, track progress, and collaborate with teammates.

The boards, timelines, and automations make it very clear who’s doing what and when, it keeps everyone aligned without endless emails or meetings.

I really appreciate how simple it is to customize workflows: you can adapt the platform to any process, from task tracking to marketing campaigns or team planning.

Integrations with tools like Slack, Google Drive, and Outlook make it fit perfectly into our daily workflow.

It’s a tool that truly helps boost productivity and team transparency. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Not much.

The mobile app could be a bit smoother when managing complex boards, and reporting could use more customization.

But overall, the experience is extremely positive, the usability and flexibility easily outweigh these small limitations. Review collected by and hosted on G2.com.

DL
David L.
Small-Business (50 or fewer emp.)
"Streamlined Task Management with Room for AI Improvement"
5/5
What do you like best about monday AI Work Platform?

I like the flexibility of monday Work Management and the ability to adapt different goals according to a wide range of topics. This flexibility allows us to create boards tailored for various divisions, including one sitting abroad, alongside internal boards and those dedicated to specific tasks. This adaptability is crucial for us as it accommodates the diverse topics we deal with in our company. It’s actually quite a great feature, making the tool very practical and effective for task management across different business types. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I find the limited use and implementation of the AI functions in monday Work Management notable. It seems that there is much room for improvement in effectively leveraging AI to create and manage tasks more efficiently. Additionally, the adaptation period requires a shift in how people approach task management, moving away from double tasking with other tools like Excel and emails. This change requires time for users to fully transition to using monday Work Management as the primary tool. Review collected by and hosted on G2.com.

Katie F.
KF
Katie F.
"Streamlined Project Management with Customizable Features"
4/5
What do you like best about monday AI Work Platform?

I appreciate monday Work Management for keeping us organized and helping our team run smoothly. It makes collaboration easier by having everything in one place, reducing manual admin, and improving our efficiency and organization day-to-day. I also like the ability to create exactly what we need through Monday vibe and enjoy the simplicity of the navigational features. It's way more creative, aesthetically pleasing, and user-friendly. The integration with Google Drive and other tools like Monday CRM and Easy Mails enhances our experience. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I feel like there are quite a lot of small things I want to do that I can't. Like mirror timeline boards cannot be attached to duration. That cross board dependencies are predominantly view only and cannot be utilized as a building block in a different board. The coloring for groups etc is very limited - hex codes would make a huge difference to user experience. Review collected by and hosted on G2.com.

Gloria T.
GT
Gloria T.
Analytics Manager
Small-Business (50 or fewer emp.)
"Life made easier with Monday.com"
5/5
What do you like best about monday AI Work Platform?

The automation part of the report.

This helps in assigning projects and creating invoices for our clients. It is very easy to navigate and the automation is great. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

It sometimes freezes when you are trying to archive projects and it is hard to keep certain elements such as timing spend on a project and updates on those assignments. Review collected by and hosted on G2.com.

Kevin W.
KW
Kevin W.
Principal
Small-Business (50 or fewer emp.)
"Keeps Our Team Aligned and Projects on Track"
5/5
What do you like best about monday AI Work Platform?

Monday.com is an excellent way to keep our geographically dispersed team coordinated on a variety of activities they need to complete. Individuals have a single place to see all of their open items and project managers can quickly see the status of the overall project. The company has also provided solid customer support when needed. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The one area we would like to see improvement is with email communication. We still need to communicate with clients externally and it would be nice if we could either send emails from the product or more easily have email content embedded in the specific board or task it related to. Review collected by and hosted on G2.com.

Lucy G.
LG
Lucy G.
Construction Project Coordinator
Small-Business (50 or fewer emp.)
"Easy to Use, Feature-Rich, and Backed by an Incredibly Supportive Help Team"
5/5
What do you like best about monday AI Work Platform?

it is so easy to use. Has many built in features that sometimes you wouldn't even thing you might need until you do. Their help team is incredibly supportive and knowledgeable. They really take the time to help solve your issue or come up with suggestions and resolutions. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

the only thing monday needs is the ability to integrate fillable PDF's. The Monday Doc's work but they aren't the best solution honestly. Review collected by and hosted on G2.com.

Dhairya P.
DP
Dhairya P.
Cloud Engineer
Mid-Market (51-1000 emp.)
"Intuitive and visual, but there's room for improvement"
3.5/5
What do you like best about monday AI Work Platform?

What I like the most about monday.com is how visual and intuitive it is. The boards make it easy to visualize what everyone’s working on at a glance, and I love how customizable everything is — from statuses and automations to dashboards. It keeps our team organized without feeling overwhelming. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

I dislike that some basic features are still missing — for example, the ability to copy all subitems of a task at once. In our workflow, we create weekly Sprint Reports summarizing the previous week’s work. Often, subitems are filled in quickly during the sprint and need to be refined before being included in the final report. Ideally, we’d like to copy all subitems together, fine-tune the content with an AI tool, and then paste the improved version back into our report. However, since monday.com doesn’t currently support bulk copying of subitems, we have to manually copy each one individually, which is time-consuming and inefficient. Review collected by and hosted on G2.com.

Anna V.
AV
Anna V.
Director of Retail Operations
Enterprise (> 1000 emp.)
"Bringing Clarity and Efficiency to Chaos: Why I Love Monday.com"
5/5
What do you like best about monday AI Work Platform?

There are several aspects I appreciate most about monday Work Management. The interface is both clean and intuitive, making it easy to navigate. I find the workflows and visual boards to be highly customizable, which allows us to tailor the tool to fit our specific processes and quickly track tasks at a glance. Additionally, the automation features help streamline routine tasks, enabling our team to focus more on strategic work instead of getting bogged down by administrative duties. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

The learning curve may be quite steep for new users or teams who are not already familiar with workflow platforms, and the initial setup and governance demand careful planning. Additionally, certain features, such as recurring tasks or advanced reporting, tend to be more restricted unless you opt for a premium plan. Review collected by and hosted on G2.com.

Diego T.
DT
Diego T.
Knowledge Manager
Mid-Market (51-1000 emp.)
"A Powerful All-in-One WorkOS for Seamless Project & Workflow Management"
5/5
What do you like best about monday AI Work Platform?

As the resident expert for my organization, I have implemented many workspaces and project boards across departments. As a work management solution, the platform truly lives up to the expectation of being a "WorkOS" as they call it. It's an all-in-one solution for project tracking, status reporting, analytics dashboards, logging information, documentation, commenting, and other functions that make up a comprehensive system of work. It's crucial that work management platforms provide clear ways to differentiate project boards that are used to track items and manage processes and workflows, from projects that are time-bound and require reporting up through portfolios with RAG status models. Not to mention, the integrations are seamless and powerful, connecting tools within our existing tech stack to the platform for ultimate synchronicity and forming cohesive workflows without juggling multiple tools at once that could otherwise be consolidated into monday.com. Review collected by and hosted on G2.com.

What do you dislike about monday AI Work Platform?

Weaknesses are minor. Some minor features available on other platforms aren't yet available in monday.com as of the writing this review. Things like placing one task across multiple boards, or using Docs in monday.com to serve as a knowledge management system. Also, the universal search function could be improved as it feels a bit outdated. Functional, but still not as up to par as other search capabilities in Notion or ClickUp, for example. Otherwise, monday.com project and work management capabilities are suitable for almost any team. Review collected by and hosted on G2.com.