---
title: Momentum Reviews
meta_title: 'Momentum Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 103 reviews by the users' company size, role or industry
  to find out how Momentum works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 103
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Momentum Reviews
**Vendor:** Momentum  
**Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 103
## About Momentum
Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams in real time. Revenue teams today are drowning in conversations, but 99% of what’s said never makes it into a CRM. Insights get buried in call recordings, manual data entry is inconsistent, and teams operate in silos—leading to missed opportunities, bad handoffs, and slow deal cycles. Momentum fixes this by automating workflows and communication across teams. Our AI Agents analyze calls, emails, and meetings, then push the right information—product feedback, churn risk, competitor mentions, objections, and deal blockers—to the teams that need to know, exactly when they need to know it. No extra tools. No added complexity. Just seamless orchestration between Sales, RevOps, CS, and Product to move faster and win more. With pre-built workflows like automated deal desk approvals, Slack-based deal rooms, and real-time CRM updates, Momentum ensures your teams aren’t just capturing data—they’re acting on it.



## Momentum Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Momentum, making call transcription and team collaboration seamless and efficient. (24 reviews)
- Users value the **super collaborative and responsive team** at Momentum, enhancing their automation experience significantly. (21 reviews)
- Users value the **automation features** of Momentum, enhancing productivity and streamlining communication during Zoom meetings. (16 reviews)
- Users value the **seamless integration** of Momentum with Zoom, enhancing productivity and facilitating efficient communication during meetings. (14 reviews)
- Users highlight the **exceptional customer support** of Momentum, enhancing collaboration and simplifying RevOps tasks significantly. (13 reviews)
- Efficiency (11 reviews)
- Call Management (10 reviews)
- Easy Integrations (10 reviews)
- Features (10 reviews)
- Time-saving (10 reviews)

**What users dislike:**

- Users find **inaccuracy in language support** and functionality, affecting the effectiveness of Momentum across different languages. (10 reviews)
- Users experience **performance issues** like glitches and inconsistent results, which hinder a seamless overall experience. (8 reviews)
- Users highlight significant **accuracy issues** with Momentum&#39;s AI, affecting insights and transcription reliability across different languages. (6 reviews)
- Users face **call issues** , including connectivity problems and unclear permission settings, hindering effective communication and functionality. (6 reviews)
- Users express concerns about **data inaccuracy** , including issues with call mapping and insufficient reporting capabilities. (6 reviews)
- AI Limitations (5 reviews)
- Communication Issues (5 reviews)
- Functionality Limitations (5 reviews)
- Inaccurate Summarization (5 reviews)
- Limited Features (5 reviews)



- [View Momentum pricing details and edition comparison](https://www.g2.com/products/momentum-momentum/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A31%3A12+-0500&secure%5Bsession_id%5D=6ae9d5f1-ad52-4800-bdcb-fce424554cfa&secure%5Btoken%5D=9a4da6225d3280811f63d17036af1e27d8b47e3790f39df4e7fa8b90c4d1e18c&format=llm_user)
## Momentum Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Momentum Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification
- Trend Analysis
- Real-Time Data
- AI/Machine Learning

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Development **
- Real-Time Integration
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture
- Data Connectors
- QuickBooks Integration
- Active Directory Integration
- Cloud Data Integration
- ERP integration
- Third-Party Integrations
- Social Media Integration
- Accounting Integration
- Website Integration

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Platform**
- Health Score
- Customer Profiles
- Notifications
- NPS of Customers

**Automation - AI Agents**
- Sales Follow-Up
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails
- API Security
- Data Security
- Authentication

**Workflow Design & Integration - AI Orchestration**
- Dependency Management
- Workflow Coordination
- Multi-Provider API Connectivity
- Multi-Step Workflow Creation
- Enterprise System Integration
- Real-Time Data Pipelines

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Productivity Bots**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Decision Making
- Third-Party Integrations

**Agentic AI - Revenue AI Platforms**
- Natural Language Interaction
- Proactive Assistance
- Autonomous Task Execution
- Cross-system Integration
- Decision Making
- Adaptive Learning

**Additional Functionality**
- Image Editing
- Collaboration Tools
- Search/Filter
- Drag & Drop
- Alerts/Notifications
- Notes Management
- Assignment Management
- Task Scheduling
- Content Creation
- AI Copilot
- Reporting & Statistics
- Productivity Analysis
- Audio Recording
- Focus Aid
- Presentation Tools
- Reminders
- Email Management
- Prioritization
- Task Management
- Single Sign On
- Secure Data Storage
- Generative AI
- Office Suite
- Database Creation
- API
- Activity Dashboard
- To-Do List
- Chat/Messaging
- Calendar Management
- Tagging
- Workflow Management
- Progress Tracking
- Customizable Templates
- Document Management
- File Sharing
- Data Import/Export
- Team Collaboration
- Video Content
- Productivity Tools
- Project Management
- Business Process Automation

**Incentives**
- Triggers
- Leaderboards

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs
- Third-Party Integrations
- Meeting Management
- Calendar Management
- Call Management
- Document Management
- Contact Management
- Task Management
- Lead Management
- Content Management
- Notes Management
- Sales Activity Management
- Email Management

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Management**
- Updates
- Audit Trail
- Integration

**Forms**
- Data Mapping
- Templates

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation
- API Management
- Data Management
- Document Management
- Workflow Management
- Application Management
- Transaction Management
- Metadata Management
- Integrations Management
- Data Storage Management
- User Management
- Payroll Management
- Email Management
- Integration Management
- Help Desk Management
- HR Management
- eCommerce Management
- Sales Management
- Real-Time Monitoring
- Real-Time Notifications

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Predictions**
- Service Quality Assurance
- Predictive Analytics
- Revenue Impact
- Artificial Intelligence
- Sentiment
- Retention
- Behavior Analytics
- Usage Tracking/Analytics

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation
- Multimedia Support
- Multi-Modal Input Support

**Performance Optimization & Analytics - AI Orchestration**
- Workflow Performance Dashboards
- Workflow Reporting
- Resource Utilization Monitoring
- Computational Resource Management
- Dynamic Scaling
- Component Monitoring

**Platform - Revenue AI Platforms**
- Conversation Intelligence
- Predictive Forecasting
- CRM Data Enrichment
- Actionable Insights
- Risk Flagging
- Workflow Orchestration
- Sales Coaching
- Pipeline & Deal Management
- Customer Data Capture

**Personalization**
- Custom Reports
- Dashboards
- Goal Setting/Tracking
- Sales Reports
- Incentive Management

**Performance Analysis**
- Coaching 
- Peformance Tracking
- Email Tracking
- Call Tracking

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Security**
- Data Encryption
- Security Standards
- Communication Protocol
- SSL Security

**Account Management**
- Nonengaged Accounts
- Account optimization
- Historical Patterns
- Rep Performance
- Account Engagement
- Historical Win/Loss Patterns

**Generative AI**
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Governance & Compliance Controls - AI Orchestration**
- Regulatory Compliance
- Governance Policy Enforcement
- Role-Based Access Control
- Audit Trail Management
- Security Protocols

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

**Additional Functionality**
- Loyalty Program
- AI Copilot
- Campaign Personalization
- Personalization
- Email Campaign Management
- A/B Testing
- Knowledge Base Management
- Renewal Management
- Performance Metrics
- Workflow Management
- Behavioral Targeting
- Customer Engagement
- Sentiment Analysis
- Engagement Tracking
- Task Management
- Feedback Management
- Behavior Tracking
- Retention Tracking
- Support Ticket Management
- User Onboarding
- Lifecycle Management
- Customer Surveys
- Campaign Management
- Real-time Alerts
- Customer Journey Mapping
- Cancellation Management
- Third-Party Integrations
- Review Monitoring
- Customer Data Management
- Referral Tracking
- Customer Communication
- Churn Management
- Marketing Automation
- Referral Management
- Customer Segmentation
- Messaging
- Workflow Automation

**Administrative**
- Third-Party Integrations
- Employee Structure
- Behavior Monitoring

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI
- Real-Time Data
- Data Capture and Transfer

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration
- Third-Party Integrations

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Social Media Integration
- Website Integration

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Forecasting

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Performance Metrics
- Keyword Filtering
- Natural Language Processing
- For Contact Centers
- Reporting & Statistics
- Call Tracking
- Alerts/Notifications
- AI Copilot
- Automatic Transcription
- Playbooks
- Employee Coaching Tools
- Text Mining
- Trend/Problem Indicators
- Notes Management
- Retention Tracking
- Feedback Management
- Recommendations
- Dashboard
- Multi-Channel Communication
- Access Controls/Permissions
- Compliance Tracking
- API
- Rules-Based Workflow
- Intent Recognition
- Tagging
- Collaboration Tools
- Prioritization

**Additional Functionality**
- Generative AI
- Gamification
- Real-Time Updates
- Employee Reward Programs
- Employee Management
- Ongoing Performance Tracking
- Benchmarking
- Commission Management
- For Sales Teams/Organizations
- Performance Metrics
- Sales Planning
- Single Sign On
- Performance Management
- Forecasting
- Quota Planning
- Accounting
- Workflow Management
- Compliance Management
- User Management
- Rewards Points
- Organizational Charting
- AI Copilot
- Access Controls/Permissions
- Customizable Branding
- Milestone Tracking
- Territory Management
- Performance Appraisal
- Calendar Management
- Alerts/Notifications
- Sales Onboarding & Training
- Employee Recognition
- Reporting/Analytics
- Ratings/Reviews
- API
- Feedback Management
- Training Management
- Goal Management
- Assignment Management
- Lead Scoring
- Search/Filter
- Electronic Signature
- Collaboration Tools
- Kanban Board
- Email Management
- Commenting/Notes
- Data Import/Export
- Prospecting Tools
- Interaction Tracking
- Product Catalog
- Live Chat
- Sales Pipeline Management
- Appointment Scheduling
- Email Templates
- Event Triggered Actions
- Transfers/Routing
- Activity/News Feed
- Lead Management
- Revenue Management
- Document Management
- Task Management
- File Sharing
- Mobile Access
- Reminders
- Mobile App
- Call Logging
- Workflow Automation

**Additional Functionality**
- Version Control
- Scalability
- Personalization
- Data Extraction
- Webhooks
- API
- Natural Language Processing
- Fallback Handling
- Drag & Drop
- Multiple LLM Models
- Built-in AI Assistant
- Automated Testing
- Data Governance
- Collaboration Tools
- Pre-built Templates
- Agent Design Tools
- Deep Learning
- Model Training
- Analytics
- Single Sign On
- Debugging
- Deployment Management
- Proactive Error Detection

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Deployment **
- Cloud to Cloud

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Real-Time Updates
- Search/Filter
- Reporting/Analytics
- Data Warehouse
- Data Import/Export
- ETL
- Generative AI
- Data Visualization
- Access Controls/Permissions
- Database Support
- Alerts/Escalation
- Event Logs
- Dashboard
- Data Synchronization
- Monitoring
- Widgets
- Real-Time Reporting
- API
- Multiple Data Sources
- Activity Tracking
- Drag & Drop
- Automated Scheduling
- Configurable Workflow
- Data Aggregation and Publishing
- Data Extraction
- Mobile Access
- AI Copilot
- Web Services
- Real-Time Analytics
- SMS Messaging
- Point of Sale (POS)
- CRM
- Dashboard Creation
- Activity Dashboard
- Event Tracking
- AI/Machine Learning
- Data Quality Control
- Accounting
- Ad hoc Reporting

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning

**Additional Functionality**
- Email Response Control
- Speech Recognition
- Customer Engagement
- Dashboard
- Chat/Messaging
- AI Writing Assistant
- For Sales Teams/Organizations
- Sales Automation
- Alerts/Notifications
- CRM
- Predictive Analytics
- Lead Scoring
- Templates
- Reminders
- Email Templates
- SMS Messaging
- Personalization
- Reporting/Analytics
- Conversation Intelligence
- Lead Engagement
- Customer Database
- AI Copilot
- Omnichannel Outreach
- Workflow Automation

## Top Momentum Alternatives
  - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,505 reviews)
  - [Avoma](https://www.g2.com/products/avoma/reviews) - 4.6/5.0 (1,350 reviews)
  - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (748 reviews)

