Brij M.
BM
Brij M.
Mid-Market (51-1000 emp.)
"A little complex but it is gets easier by time"
4/5
What do you like best about MoEngage?

Variety of User segmentations and run marketing campigns. I have increased the user engagement and conversation using these campaigns for nudging the user to move from one stage to the next Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Currently moengage doesn't support Vue 3 apps for push notifications Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Easy to navigate UX"
4.5/5
What do you like best about MoEngage?

MoEngage helps businesses connect with their customers and help them in understanding each customer and crafting personalized. The platform is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Experienced occasional bugs with certain features. Sometimes it happens that you need to contact it's customer service to emable specific feature. Review collected by and hosted on G2.com.

Santosh M.
SM
Santosh M.
Executive Committee Member
Mid-Market (51-1000 emp.)
"Good Platform to use for any business"
4.5/5
What do you like best about MoEngage?

MoEngage is best for its user-friendly interface, robust features for customer engagement and retention, and excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

May be too many features for a new user it has Review collected by and hosted on G2.com.

Harshit S.
HS
Harshit S.
Product Manager
Mid-Market (51-1000 emp.)
"The best client engagement tool"
5/5
What do you like best about MoEngage?

We can analyse and act on the trends in real time be it for campaigns or client issues. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Cards is not up to the mark.. needs revamp Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Best Tool of 2024 for Marketing Automation"
5/5
What do you like best about MoEngage?

Campaign execution and general analysis are much easier compared to other tools.

The customer support ticket-raising system is also far optimized. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Analyzing the campaigns and click rates of each member is a little tricky. Review collected by and hosted on G2.com.

shailendra s.
SS
shailendra s.
Web Analytics Manager
Mid-Market (51-1000 emp.)
"Great Retention and Engagement Tool"
5/5
What do you like best about MoEngage?

An automated tool to take care massaging for our businesses.

We got 70% increase in referral revenue.

Great tool. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Tech Integration.

we still facing technical Integration. Review collected by and hosted on G2.com.

Vipul S.
VS
Vipul S.
Head of Digital Revenue
Enterprise (> 1000 emp.)
"Smart Customer Engagement Platform growing at lightning speed"
5/5
What do you like best about MoEngage?

- Awesome support team, quick resolution

- New Features (which are relevant)

- Robust Platform Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

- Cost for scaling up API throughput as per requirement is not commercially viable i.e. cost does not make business sense to proceed.

- Release for flutter is a bit late than other frameworkss Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"One of the best CRM tools available in the market"
4/5
What do you like best about MoEngage?

Analytics and customer support are the two best things I can think about Moengage. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

At times, I've faced some minor bugs while publishing the campaigns. Apart from that, I'm happy with Moengage services so far. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"The best CRM tool and the team help us succeed"
5/5
What do you like best about MoEngage?

Moengage gives vast advantages over other CRM tools present in the market with its innovative ideas to improve the overall campaigns and journeys better.

The usecases provided by the team to experiment and Excel always brings in a new experience to work with.

The ease and flow of the system is also really good where in its easily understandable and in case any changes are needed even that is extremely easy to implement.

My organisation has got one of the best responses across the CRM tool due to its usage and worth that it gives back. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

There is nothing much to dislike cause as soon as I have issues across the platform. The POC Mr. Abhinandan and support team is always there with prompt replies and solutions to take care of things. Review collected by and hosted on G2.com.

AT
Abhishek T.
Small-Business (50 or fewer emp.)
"I've been using Moengage tool now for more than an year and I can't thank them enough!"
5/5
What do you like best about MoEngage?

Easy to use platform with fast and quick implementation. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

I would recommend them to add AI features where I can provide a prompt to the Moengage about the flow and campaigns so it creates content as well. Review collected by and hosted on G2.com.