ModSquad Pros and Cons

IF you want to be completely disconnected from moderating either social media platforms or a growing community, there are enough people with varying interests to be able to fit into your niche. Review collected by and hosted on G2.com.

While they have an ongoing roster of employees of varying degrees of helpfulness, the uptime for their more "premium" tools, even the basic level to some extent, is laughable. Review collected by and hosted on G2.com.

What stands out most about ModSquad is the exceptional quality of their services. They have a team of highly skilled moderators and community managers who excel in maintaining online spaces, ensuring that rules are enforced, and engaging with users effectively. They offer a diverse range of services that can cater to different industries and platforms, whether it's social media, gaming, e-commerce, or more

They offer a diverse range of services that can cater to different industries and platforms, whether it's social media, gaming, e-commerce, or more Review collected by and hosted on G2.com.

ModSquad's team doesn't respond as quickly as we need them to, making it hard to manage our online communities in real-time.

We've noticed that the quality of moderation varies among different moderators, causing confusion among our users.

When we need support in languages other than English, we sometimes struggle due to language barriers with ModSquad's moderators.

Adapting ModSquad's services to sudden changes in our online activity has been difficult, and we're questioning their flexibility. Review collected by and hosted on G2.com.

Its flexibility and how easy and straightforward their registration process is. Review collected by and hosted on G2.com.

I can't remember something I don't like. Review collected by and hosted on G2.com.

-its easy to use and implement

-it has high privacy(security is guaranteed with your brands)

- It encoporates different features and offers customer support. Review collected by and hosted on G2.com.

the outsourcing and customization is expensive to some. Review collected by and hosted on G2.com.

flexibility of the company

scalability as well

the content from mosquad is great and

community managent solutions are best

ease to use and implementation Review collected by and hosted on G2.com.

the cost of tier might be some how expensive to other users Review collected by and hosted on G2.com.

Great Customer Service always, nice to know you are there to help. Review collected by and hosted on G2.com.

Quicker response time would be great, not bad now Im just impatient Review collected by and hosted on G2.com.

I like that they are data driven. All of the suggestions/solutions are all backed by data and insights. It's easy to make decisions when there is data support. Review collected by and hosted on G2.com.

Set-up was a little slow, but that is to be expected with this type of support/assistance/services. Review collected by and hosted on G2.com.