MobiWork Reviews (71)

Reviews

MobiWork Reviews (71)

4.9
71 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and customization options of MobiWork, which allow for easy adaptation to various business needs. The platform enhances productivity by streamlining processes like scheduling and invoicing, making it a valuable tool for managing field operations. However, some users note that the extensive features can create a steep learning curve.

Pros & Cons

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Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"I use the app mainly for scheduling services."
4/5
What do you like best about MobiWork?

I really like how most things are super easy to find. Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

That we can not click on one route to send out emails as a bulk send out. I would like to click on one route and send a tentative date email out by route. Review collected by and hosted on G2.com.

Suzanne H.
SH
Suzanne H.
Director Of Service
Small-Business (50 or fewer emp.)
"First time user - using for service scheduling"
5/5
What do you like best about MobiWork?

MobiWork tracks and assist in service calendars. The administrative side is user friendly as well as the mobile tech side. Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

I do not have a dislike about MobiWork as an application. I do have some lagging moments due to our compnay internet connection. Review collected by and hosted on G2.com.

Joe M.
JM
Joe M.
Field Service technician/President
Small-Business (50 or fewer emp.)
"Streamlined Business Experience"
5/5
What do you like best about MobiWork?

MobiWork's allows us to get all of our business needs done in one platform. Minimizing effort and hours where time is limited! Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

Overall has been a great experience, would be great to see a live agent available for assistance. Review collected by and hosted on G2.com.

Ben Booysen .
B
Ben Booysen .
Chief Executive Officer
Small-Business (50 or fewer emp.)
"MobiWork is a dynamic, cloud based software platform."
5/5
What do you like best about MobiWork?

Pre-configured profiles make it very easy to implement and onboard. The dashboard view, easy access to work order-related items, stock management, slick reporting, and dynamic form builder are some of the outstanding features.

The cloud server the system runs on is very stable and users have no issues if they use it multiple days per day.

From a mobile worker's perspective, the app is easy to navigate and use.

Customer support is very good, with quick turn-around time on basic questions and if professional services are needed, the team provides cost estimates quickly.

With regards to integration, there are open APIs that enable easy integration, and some accounting systems have already been integrated, which is a great feature. Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

Because MobiWork is so flexible and dynamic, customers tend to forget that it is a SAAS model and not their system to change as they want to, so managing customer expectations can be tough. Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

Hi Ben, thank you so much for the stellar review and valuable feedback. We're so glad to hear you've been enjoying MobiWork and we look forward to continuing to work with you and your team!

DG
Dilani G.
Admin / Clerk
Small-Business (50 or fewer emp.)
"A mobile workforce app that meets all our needs"
5/5
What do you like best about MobiWork?

App and program has lots of functions and features Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

Program requires learning.

Solving bug fixes Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

Hi Dilani, thank you for your feedback! We're delighted to hear that MobiWork meets all your mobile workforce needs. Your satisfaction is our top priority.

XD
X D.
Small-Business (50 or fewer emp.)
"Operational activity tracking capabilities to enable and enhance financial decision making"
5/5
What do you like best about MobiWork?

Mobiwork allows you to keep track of people, products and places to such a fine detailed degree that the rest is just formalities that fall in place.

Relative ease of implementation is a plus and cost is very achievable

Feature rich and easy to integrate with accessible API Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

Nothing to dislike here. This is full function suite of productivity Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

Thank you for the 5 star review! We appreciate your continuous support and valuable feedback.

BS
Brian S.
Small-Business (50 or fewer emp.)
"Web and device app user - highly customizable business solution."
5/5
What do you like best about MobiWork?

We use mobiworks for inventory, work orders, and invoicing. All of our products, services, and customers are linked to our QBO account so we are able to create, dispatch, and invoice customers directly from the field. We were using paper invoicing before Mobiworks, and it has been a game changer. We are able to track inventory from vendors, to the warehouse, and finally to the service vehicles. Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

We were a bit overwhelmed by the customization options within the program, but we are happy with the support team, and they're available to customize options and help with coding solutions as issues arise. The web help center could use more articles and how to videos. Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

We're so glad the MobiWork app is working well for you and your team! We appreciate your time and your insight helps make our services better for you.

JC
Joseph C.
Mid-Market (51-1000 emp.)
"Service Software that fits your needs!"
5/5
What do you like best about MobiWork?

Direct access to the technical team. Mobiworks is like no other software that I implemented as you have a direct source to the technical team that is working on the changes. No offense to sales but a direct access to the technical folks speeds up the process and requires less back and fourth. Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

Meetings are required to move projects forward. Without a meeting progress really slows down. We have found the best luck with moving the project forward if we insist on weekly update meetings. Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

Thank you providing such valuable feedback Joseph, your insight helps make our services better for you. We appreciate your time!

Haley W.
HW
Haley W.
Regional Personnel Manager
Enterprise (> 1000 emp.)
"MobiWork Review - Effective Software"
5/5
What do you like best about MobiWork?

I like how MobiWorks creates efficient, user-friendly, and easy-to-navigate software. The software also has customization based on your roles within our company. It organizes customer documents/photos and work orders for a large company! Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

The integration and customization can be tricky if you are new to the software. Still, they have fantastic customer service and are always responsive when you need assistance. Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

Thank you for the review Haley. We truly appreciate the time you took to share your experience, and we look forward to continuing to work with you and your team!

CF
Caleb F.
Enterprise (> 1000 emp.)
"Sharp Workforce Management"
5/5
What do you like best about MobiWork?

The ease at which one can manipulate this software to fit their individual operations needs is unmatched. Review collected by and hosted on G2.com.

What do you dislike about MobiWork?

The mobile version of MobiWork contains limitations that can impact use in the field, especially for administrative users. Review collected by and hosted on G2.com.

Response from marketing tools of MobiWork

Thank you for the 5 star review Caleb, we are pleased to hear that our custom configuration capabilities have been beneficial to you and your team.