--- title: Mobiniti Reviews meta_title: 'Mobiniti Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how Mobiniti works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 79 scale: '5' date_modified: '2026-07-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mobiniti Reviews **Vendor:** Mobiniti **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 79 ## About Mobiniti Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: https://calendly.com/mobinitidemo ## Mobiniti Reviews ### 1. Decent Platform for Smaller Marketers **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Mobiniti?** The pricing structure is great for SMBs. **What do you dislike about Mobiniti?** The user interface is clunky at best and there are some capabilities limitations. **What problems is Mobiniti solving and how is that benefiting you?** SMS Marketing- great for multiple brands under one account. ### 2. Great for Non-profits **Rating:** 4.5/5.0 stars **Reviewed by:** Becky W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Mobiniti?** The dashboard is very easy to use. Everything is in one place. **What do you dislike about Mobiniti?** Nothing, everything is easy to use. Hard to improve on excellence. **Recommendations to others considering Mobiniti:** Cost effective for nonprofits. Ease of use. No learning curve, you can just jump right in and start using product. Customer Service is very helpful when first getting started. **What problems is Mobiniti solving and how is that benefiting you?** We are able to have several different text list so we can target the audience that needs to get the information. ### 3. Why aren't you on SMS yet? **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2020 **What do you like best about Mobiniti?** I love the ease of sending campaigns, and of course the ROI! **What do you dislike about Mobiniti?** I wish there was better integration with our e-commerce sites. **What problems is Mobiniti solving and how is that benefiting you?** We are solving the age old open rate problem... ### 4. Needs a few more features, but overall service good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Mobiniti?** Ability to use coupons and the customer service **What do you dislike about Mobiniti?** Not being able to save a draft of a text. And not being able to edit a scheduled text before it goes out. **Recommendations to others considering Mobiniti:** Take advantage of the chat feature to be sure you are getting the most out of the system. Some of the features are not intuitive, so you'll need the help. **What problems is Mobiniti solving and how is that benefiting you?** We have increased our text customer base by around 20% since switching to them. We have a reasonably priced way to reach many of our customers. ### 5. Using Mobiniti **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2020 **What do you like best about Mobiniti?** Mobiniti has a few options that other's don't have built in like message automation and direct message reply. **What do you dislike about Mobiniti?** I dislike the link short codes that are used and cannot be turned off. ?? **Recommendations to others considering Mobiniti:** If you know you only want to use a few groups/keywords, Mobiniti is the best option. **What problems is Mobiniti solving and how is that benefiting you?** Solving the direct optin and easy connection for furthering communication. ### 6. Easy to Use. Feature Rich. Great Support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Mobiniti?** Mobiniti's user interface is simple to navigate, their various marketing integrations create lots of possibilities, and their support is second to none. **What do you dislike about Mobiniti?** I would love their app to become available soon. **What problems is Mobiniti solving and how is that benefiting you?** I'm able to send alerts and other important information to church parishioners to communicate in almost real time with hundreds of people simultaneously. ### 7. it gets my texts out to my group. Its a basic program. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2020 **What do you like best about Mobiniti?** It's an affordable way to get texts out to my entire group. **What do you dislike about Mobiniti?** I would like to have easier ways to create texts and send.... ios phone app. I don't like that I get charged for automatic text replies and other replies that are out of my control. It would be nice if there was an easier way to opt people in and break my group up into different text groups more easily. **What problems is Mobiniti solving and how is that benefiting you?** Contacting my entire group is the most important. ### 8. Cost effective overall mobile marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2020 **What do you like best about Mobiniti?** I get instant access to my customer base **What do you dislike about Mobiniti?** I've had quite a few issues scheduling content when I want it to send. **What problems is Mobiniti solving and how is that benefiting you?** I am looking forward to mobilizing a group of publication insiders and we launch a new product. ### 9. Mobiniti has been great! The support is top tier and has really helped us. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2020 **What do you like best about Mobiniti?** The customer service is the best part of this product, also the ease of setup and use. **What do you dislike about Mobiniti?** I have not had any issues with the service. **What problems is Mobiniti solving and how is that benefiting you?** Reaching out to busy clients and keeping them informed during the current crisis. ### 10. Associate AD Marketing and Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Denise D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2020 **What do you like best about Mobiniti?** Ease of mobile use and cost makes using Mobiniti affordable. **What do you dislike about Mobiniti?** Wish we could embed an image or have a few more characters **What problems is Mobiniti solving and how is that benefiting you?** Reaching our fans and communicating with our fellow Eagles. Ease of use is phenominal. ### 11. It accomplished the task. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2020 **What do you like best about Mobiniti?** It's easy to import records, create messages, and get them sent. **What do you dislike about Mobiniti?** Overpriced, limited functionality, etc.. **Recommendations to others considering Mobiniti:** Make sure you're billing enough to compensate for the per SMS cost. **What problems is Mobiniti solving and how is that benefiting you?** Sending mass coupons. ### 12. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Mobiniti?** I like the easy integration with their API and the number number of programs they are connect to. **What do you dislike about Mobiniti?** As first it can become hard to set up initial campaigns but with any new software there is a learning curve. **What problems is Mobiniti solving and how is that benefiting you?** There are not that many problems but the support staff is always there to solve the most mundane questions if need be. ### 13. Terrible. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Mobiniti?** Pricing. Extremely cheap options........ **What do you dislike about Mobiniti?** Assigned account rep was extremely hard to get ahold of. Logged more than 15 hours trying to work with customer service (days of back and forth for simple solutions) that was solved by MobileCause in 25 mins. **What problems is Mobiniti solving and how is that benefiting you?** NA **Official Response from Tanner Coleman:** > Hello! We're sorry that you didn't have the optimal experience with our service. At Mobiniti, we pride ourselves on our outstanding customer service and assure you that your experience is not the norm. We also pride ourselves on setting the right expectation with the functionality and features that we have and support. MobileCause is a fundraising platform that is very different than Mobiniti as we are a robust text marketing application. As this is not the norm, can you please send us an email to support@mobiniti.com with your account information so we can investigate this and get clarity? ### 14. Great product. Great service. Great results. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Mobiniti?** You can create compelling text messages that will get you the results you want and need. **What do you dislike about Mobiniti?** Having to ask for opt in each month prior to sending a text blast. **What problems is Mobiniti solving and how is that benefiting you?** Keeping our audience in the know ### 15. Good Pricing and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** GS G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2020 **What do you like best about Mobiniti?** Automation Feature Coupon Feature Birthday Loyalty Feature **What do you dislike about Mobiniti?** Uploading the contact list is kinda tricky and less options there. Otherwise every thing is rock solid:) **What problems is Mobiniti solving and how is that benefiting you?** Marketing, Send Coupon as Promotional Discounts ### 16. It's good enough **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Mobiniti?** the price is good compared to competition. **What do you dislike about Mobiniti?** i'm pretty solid on tech intuitiveness, but I blasted a keyword that wasn't available to me bc the system didn't kick it out automatically. **What problems is Mobiniti solving and how is that benefiting you?** hoping to reach new audience ### 17. Loving Mobiniti so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2020 **What do you like best about Mobiniti?** Customer service is awesome, cheapest option for our non-profit **What do you dislike about Mobiniti?** Website is a little confusing, especially when trying to mass-upload contacts (cannot figure out how to upload a CSV with our contacts' info, so we can only copy and past phone numbers without names) **What problems is Mobiniti solving and how is that benefiting you?** Mobiniti will help our organization send out information to contacts regarding inclement weather, closures, etc. ### 18. Easy to use, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Mobiniti?** The ease of use and timely response from support when needed! **What do you dislike about Mobiniti?** I have no complaints about this service! **What problems is Mobiniti solving and how is that benefiting you?** Reaching my customer base in another way besides email and social media. It's easy to upload my customer phone number list and send out a message! ### 19. Easy company to do business with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Mobiniti?** I can talk to real people. Our account rep, Carmine, is easily accessible and always willing to help. We have special projects from time to time, and the customer support staff is quick to respond and help us achieve our goals. Pricing is always important, but customer service when you need it is essential in a role like mine where this is one of many facets of it. **What do you dislike about Mobiniti?** Occasionally words that are part of our manufacturers' names can be caught in their filter, but they are always quick to fix it. **What problems is Mobiniti solving and how is that benefiting you?** We're using yet another avenue to stay in touch with our customers and build top-of-mind awareness. We see significant coupon redemptions, which is a solid indicator for us. On top of that, our customers respond to us at other times through the system, and it's an easy way for us to have two-way communication with them. ### 20. Love Mobiniti! Best Pricing! Amazing Customer Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Claude E. | CEO and Managing Partner, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Mobiniti?** Pricing is the best we have came across! Jim Sulima hooked it up and his customer service has been A+! Highly recommend any one looking to get into SMS advertising to sign up with Mobiniti! **What do you dislike about Mobiniti?** Allow users too upload their data with Symbols. Currently we can not do it ourselves because our phone numbers have symbols in them. But luckily their customer support team will do it for us themselves if we email a CVS file. **Recommendations to others considering Mobiniti:** Allow users too upload their data with Symbols. Currently we can not do it ourselves because our phone numbers have symbols in them. But luckily their customer support team will do it for us themselves if we email a CVS file. **What problems is Mobiniti solving and how is that benefiting you?** Ever since we've signed up with Mobiniti we have been able to reach our fans and customers more effectively and at the best cost. The analytics feature is something we have never had for SMS marketing and this has greatly helped us get a much better picture of the effectiveness off our SMS marketing. ### 21. Best User Experience I've found **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2017 **What do you like best about Mobiniti?** I love how customer oriented Mobiniti is. Other companies wanted us to format our phone list before uploading it. Mobiniti will do the formatting for you. Other companies limited the number of texts we could send out in one blast. Mobinit doesn't. My contact Jim Sulima has been an amazing help getting me started, but it's so user-friendly I felt like a pro in no time. **What do you dislike about Mobiniti?** Nothing really. I would love some sort of search feature INSIDE the application (to find a similar group of people that I would like to market) but they make it so easy to submit a new group of phone numbers, it's almost not even worth mentioning! **What problems is Mobiniti solving and how is that benefiting you?** Reaching a large number of people at once with ease. I love the reporting tools. ### 22. Excellent product and customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Shane B. | Founder & Marketing Director, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2017 **What do you like best about Mobiniti?** The app layout and the features/benefits far exceed there closest competitor. **What do you dislike about Mobiniti?** With the extensive feature set, using certain features can have a learning curve if you don't use it frequently. This really isn't a dislike, rather a minor annoyance. **What problems is Mobiniti solving and how is that benefiting you?** Our marketing reach within our community is easier than ever. Email marketing is dying in my opinion due to its pitiful response rate. Everyone opens a text message! ### 23. Concise, effective, Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Don K. | President, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2017 **What do you like best about Mobiniti?** The Platform is excellent but the support is even better. My Account Manager Nick Brandolino truly gives 1000% and has been there the whole way with advice, support, extensive product knowledge and most importantly a great attitude **What do you dislike about Mobiniti?** There is a little room to add more features but all in all nothing major **What problems is Mobiniti solving and how is that benefiting you?** Great, concise mobile communication supported by Professional Account Managers like Nick Brandolino ### 24. Super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa B. | Digital and Social Marketing , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2017 **What do you like best about Mobiniti?** The best part is how easy it is to set up and deploy. Jim has been a great deal of help with getting started. **What do you dislike about Mobiniti?** The lack of response to the question box. **What problems is Mobiniti solving and how is that benefiting you?** Reaching a younger demographic. ### 25. Good software and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond C. | Sales Manager, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2017 **What do you like best about Mobiniti?** First I was amazed at the program and how easy it was to use, track and report. Once I was using it for a while and questions or issues I was amazed at how quickly I could get a response through the chat feature and how quick I would get a phone call or email if needed. **What do you dislike about Mobiniti?** Some of the reports don't give me the data I am looking for. **What problems is Mobiniti solving and how is that benefiting you?** The main function is to reach our clients and the mass emails and texts take care of that without paying a lot of agents to dial out. ### 26. Affordable and user-friendly text messaging solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2017 **What do you like best about Mobiniti?** Mobiniti is much more affordable than the previous text messaging platform I was using, is user-friendly and easy to understand and use. My account rep Carmine is easily accessible and helpful when I need him. **What do you dislike about Mobiniti?** I can't think of anything that I dislike **What problems is Mobiniti solving and how is that benefiting you?** Communicating with clients / customers in a simple, fast and easy way. ### 27. Service works fantastic. Support is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Managing Partner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2016 **What do you like best about Mobiniti?** Most text services are about the same. But here, they are willing to walk you through everything and once you see what all they offer. Its a no-brainer that this is a must have to a successful marketing campaign. We are trying new things we never knew were possible over text. From the ease of scheduling texts, to coupons and contests, it has just opened up a whole new marketing tool for us! **What do you dislike about Mobiniti?** I think the dash board could be a bit easier to navigate and it would be nice to be able to have key words that are not just linked to one group. Granted its easy enough to merge groups and contacts once a special event is over. **Recommendations to others considering Mobiniti:** Look past the price per month and credits and see what all a true text service has to offer. We had no idea we could do mobile coupons, text in contests, etc. Also take a look at what types of devices your customers are already using to click to your products. For us 86% were already on a mobile device, so why not make it even easier for them to find you and your products. **What problems is Mobiniti solving and how is that benefiting you?** Reach is always an issue. And being able to run text contests, and offer text only coupons when we are at special events or for sales, has helped us grow our text list. The benefit is that we are seeing over 90% open rates and participation with our current list and with every new contest, push for member sign up, it grows. Our "Stop" rate is below 1% ### 28. Awesome!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jim P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Mobiniti?** The software is Very User Friendly, And my account manager Carmine is the man offering me great creative Ideas to help with my campaigns.! **What do you dislike about Mobiniti?** Nothing at all everything as met our needs perfect! **Recommendations to others considering Mobiniti:** I would just say try it out for a month No contract so you have nothing to lose and everything to gain! **What problems is Mobiniti solving and how is that benefiting you?** Lead Generation, Opt in, Customer contact, ### 29. Best SMS Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Mobiniti?** The personal touch with my company is unbelievable. They are hands on. They have given unbelievable service and the pricing is great. I was with another major SMS provider and Mobiniti blows them away. I would recommend to everyone. **What do you dislike about Mobiniti?** Nothing Absolutely nothing. I haven't any complaints. **Recommendations to others considering Mobiniti:** You have nothing to lose. I've been with another major supplier and I ate the cost initially to change all of my existing customers to them because of what they provide. The picture coupon is the best ever. **What problems is Mobiniti solving and how is that benefiting you?** Reaching my customers by SMS messaging. ## Mobiniti Discussions - [Has anyone created or found video tutorials on how to use all the features or best practices?](https://www.g2.com/discussions/26254-has-anyone-created-or-found-video-tutorials-on-how-to-use-all-the-features-or-best-practices) - 1 comment, 2 upvotes - [View Mobiniti pricing details and edition comparison](https://www.g2.com/products/mobiniti/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+10%3A56%3A41+-0500&secure%5Bsession_id%5D=27741515-5e11-4790-80a5-578fef1ce946&secure%5Btoken%5D=799bd438a93035340422f23bfb099460d5237cc94f24cfa29b310d0cefd0939e&format=llm_user) ## Mobiniti Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top Mobiniti Alternatives - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,373 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,859 reviews)