Mixmax Reviews & Product Details

Mixmax is an AI sales assistant built inside Gmail and Outlook. It gives revenue teams three AI Copilots — Inbox, Meeting, and Engagement — to book more meetings, turn those meetings into deals, and cut hours of admin work out of every rep's day. Inbox Copilot acts as a real-time AI layer on top of every rep's Gmail inbox. It surfaces which accounts need attention, drafts contextually relevant replies, finds the optimal send time for each recipient using Smart Send, and flags follow-ups that have gone cold — so reps always know exactly what to do next. Meeting Copilot helps teams prepare for every call with account context and talking points, captures notes automatically during the meeting, generates concise summaries, and syncs outcomes directly to Salesforce or HubSpot the moment the call ends. No manual CRM entry, no post-call admin backlog. Engagement Copilot builds and runs multi-channel outreach sequences with AI-personalized messaging, automated follow-up logic, and reply detection — so the right message reaches the right prospect at the right time, at scale. Teams can build shared templates and sequences that become org-wide infrastructure, keeping every rep's outreach consistent and on-brand. Underlying all three is Cortex™, Mixmax's AI engine that synthesizes signals across emails, meetings, sequences, and CRM data to surface what matters and suggest what to do next. Everything logs to Salesforce and HubSpot automatically. No tab-switching, no manual data entry, no sync gaps. Sales managers get real-time visibility into every deal, every rep, and every risk — without chasing updates or building reports by hand. Teams using Mixmax see results fast: 52% email reply rates versus a 2–3% industry average, 67% open rates with Smart Send, 2+ hours saved per rep per day on admin work, and a 25% improvement in close rates. Most teams hit full adoption in week one and see positive ROI within four months. Mixmax works where your team already works — inside Gmail and synced to Salesforce. There's no new tool to log into, no workflow to change, no onboarding ramp to climb. Reps open their inbox and the AI is already there.

Product Website

Seller

Mixmax

Discussions

Mixmax Community

Languages Supported

English

Overview by

Kat Flandez

Pricing

Pricing provided by Mixmax.

Inbox Copilot

$29.00

1 per user/month (billed annually)

View More Pricing Information

Mixmax Integrations

(13)

Verified by Mixmax

Mixmax Media

Mixmax Demo - Start more conversations and build more pipeline with automated multichannel Sequences

From prospecting, selling to renewal and expansion, create personalized experiences for your prospects & customers. Combine emails, calls, LinkedIn touchpoints, and tasks to ensure you’re not leaving revenue on the table.

Mixmax Demo - Share your availability in-email with Mixmax One Click Calendar

Enable prospects and customers to schedule time with you in one click. Use shortcut commands to share meeting templates, a calendar booking link or select specific times you're able to meet. Eliminate the calendar dance and make life easier for your prospects and customers, who can instantly comp...

Mixmax Demo - Get back selling time with Mixmax Rules

Make your reps more productive by automating repetitive tasks and letting them focus on what they do best: sell. Configure Rules to help you master collaboration between departments and deliver an amazing customer experience with intelligent workflows to help you stand out.

Mixmax Demo - Spend less time on data entry and keep your data cleaner with Mixmax Autocreate

Boost your data hygiene to the next level and save your team from duplicated contacts. Mixmax identifies email recipients who aren’t already in your CRM, asks you for their basic information, and synchronizes it to Salesforce. Update current contacts & accounts directly from Gmail.

Mixmax Demo - Increase reply rates with Mixmax embedded email enhancements, surveys and polls

Enable prospects and customers to reply with one click and trigger personalized follow-ups or Salesforce updates based on their answers.

Mixmax Demo - Measure revenue generating activities with detailed sales pipeline, activity and task reporting

Explore 30+ customizable reports to learn which messages and team members are getting the most engagement. Track the number of calls, emails, LinkedIn outreach, and meetings scheduled per day, week, and month.

Director of Sales at Gatewise discusses why he switched to Mixmax. The team eliminated lag and sequencing issues in their sales engagement process.

The Director of Revenue Operations at Fetch Package describes how Mixmax helps his team be more productive from their inbox and Salesforce instead of always switching tabs to their sales engagement web app.

The Director of Sales at Veraset explains how easy it is to use Mixmax and why they made the switch.

Official Downloads

(4)

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Multi-Threading Email Templates to increase win rates by 25%

Cheat Sheet: 55 Sales Email Subject Lines That Actually Work

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Jim S.

Small-Business (50 or fewer emp.)

2/20/2026

"Streamlined Outreach with Advanced Customization"

4/5

What do you like best about Mixmax?

I like how Mixmax allows us to schedule prospect outreach at scale, with customized sequences for different personas. I appreciate the multi-step sequences, which can be batch uploaded and run in the background so it clears up time in my day to focus on other activities. Additionally, Mixmax has Smart Send functionality to send emails when the prospect is most likely to engage with it. It does a good job of being extremely customizable, including features to auto remove contacts from sequences that are active with another rep. Overall, it's pretty easy and intuitive to use once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I dislike that many necessary features are gated at higher tiers of subscription, even if you only need a few of those features and not everything else from that tier. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Hey Jim, thanks for the review!

Really glad Mixmax is helping you scale outreach with persona-based sequences, batch uploads, and multi-step automation so you can free up time in a player/coach role. Also great to hear Smart Send and safeguards like removing contacts already active with another rep are working well for your team, and that the Salesforce sync is improving tracking.

On pricing tiers and feature gating: appreciate you calling that out. It’s frustrating when you only need a couple specific capabilities but they live in a higher tier bundle. If you’re open to it, sharing which features you consider “necessary” for your workflow would be helpful signal for us as we think about packaging and how teams of different sizes adopt Mixmax.

Nate, Mixmax

Kylee M.

Mid-Market (51-1000 emp.)

2/19/2026

"Boosted Communication Efficiency with Mixmax"

5/5

What do you like best about Mixmax?

I use Mixmax to efficiently communicate with both potential and existing customers and it really helps me make sure I follow up in a timely manner. I love having good visibility on when emails are opened and using the email reminders, which alert me if I haven't responded or if a follow-up is needed. I also love that Mixmax shows me when emails are opened and who opened them, providing a great opportunity for timely follow-ups. The sequences feature in Mixmax is really helpful for mass-targeting a large group of potential customers efficiently. The initial setup of Mixmax was smooth and great. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I wish that Mixmax had the ability for us to record our calls that are being done on Google Meet so that way we could send not just the recaps written out, but the actual call itself that is video recorded. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Hi Kylee, thanks for the review!

Glad Mixmax is helping you stay on top of timely follow-ups, especially with open tracking, reminders, and sequences for scaling outbound without things slipping through the cracks. That “preventing communication mishaps” line is exactly what we’re aiming for.

On call recording for Google Meet: totally hear you. Having the actual video recording to share alongside recaps would be valuable for handoffs, coaching, and keeping deals moving. Mixmax today focuses more on the workflow around meetings (scheduling + follow-up + recaps), but feedback like this helps us prioritize what “complete” meeting coverage should include.

Thanks again for taking the time to write this.

Nate, Mixmax

Raz Y.

Account Executive

Small-Business (50 or fewer emp.)

2/19/2026

"Effortless Email Automation, Needs AI Improvements"

3.5/5

What do you like best about Mixmax?

I like how Mixmax allows me to send 500 emails in one day with ease of use. The user interface is very easy to navigate, requiring no external training, which is particularly my favorite aspect. I find it excellent that minimal training is needed for new users like my SDRs, who can easily figure out how to set up sequences and send emails. Its ease of use makes it a small vanity for me. Setting up Mixmax for my team was very easy and required minimal time, allowing us to hit the ground running. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Sometimes I find little bugs on the tool, and the AI assistant feature could be more comprehensive. They could include some LinkedIn personalizations and all of that. There's room for improvement in the AI side of it. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Hi Raz, thanks for the review.

Great to hear Mixmax is helping you and your SDRs ramp fast and run high-volume outbound smoothly, especially with sequences and an interface that doesn’t require heavy training. Saving time vs. manual bulk emailing is exactly the point.

Appreciate the candid feedback on bugs and the AI assistant. If you can share a couple examples of the bugs you’re running into (where they happen, and what you expected vs. what occurred), we’ll route them to the right team. And on AI: the request for stronger personalization, including LinkedIn-style context, is noted. We’re actively improving that area, and specifics on what “comprehensive” looks like for your workflow (persona inputs, account context, tone, snippet types you want generated) would help us prioritize.

Thanks again for taking the time to write this.

Nate, Mixmax

Aubrey E.

Founder & CEO

Small-Business (50 or fewer emp.)

11/17/2022

"Great Tool for Real Time Email Tracking and Outreach"

5/5

What do you like best about Mixmax?

One of the biggest advantages of MixMax is the real time insight into prospect engagement. It allows me to see when emails are opened and how frequently, giving me a much clearer signal on interest level and enabling more strategic, well timed follow ups. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

A valuable improvement would be the ability to edit and reorder sequences, allowing for greater flexibility in managing outreach flows. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Thank you, Aubrey, for updating your review and for sharing your experience with Mixmax. We’re glad to hear the real-time email tracking and engagement insights are helping you better gauge prospect interest, time follow-ups more strategically, and work more efficiently. It’s especially great to hear Mixmax is helping reduce reliance on cold calls and supporting faster deal velocity.

We also appreciate your feedback on sequence editing and reordering. Greater flexibility in managing outreach flows is important, and input like this helps us understand where we can make the product even better for teams running active campaigns.

Thank you again for your review and for being a Mixmax customer!

Verified User

Enterprise (> 1000 emp.)

2/25/2026

"Streamlined Email Outreach with Room for Reliability Improvement"

4.5/5

What do you like best about Mixmax?

I loved how I could edit follow-up emails one by one, allowing me to change the follow-up depending on the different personas. I also liked how easy the tracker was for email count, which helped me figure out my day better knowing I had 175 emails going on their own. The initial setup was pretty seamless too. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I don't like how often it would go down and not work. It was somewhat often and I couldn't send emails when that was the case. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Hey, thanks for the review!

Really glad Mixmax helped you tailor follow-ups by persona (editing steps one by one) and that the email count/tracker made it easier to plan your day, especially with 175 emails running automatically. Also happy the initial setup was seamless.

On reliability: I hear you, and that’s not the experience we want. When Mixmax goes down and blocks you from sending, it directly hurts your workflow. If you can share roughly when this happened (date range/time zone) and whether it was compose/sending, the extension, or sequences specifically, our team can investigate and make sure the underlying issue is addressed.

Thanks again for taking the time to share this feedback.

Nate, Mixmax

Chloe C.

Small-Business (50 or fewer emp.)

2/20/2026

"Effortless Email Management with Intuitive Mixmax"

5/5

What do you like best about Mixmax?

I like that Mixmax is super easy to learn and I didn't need any training on it. I appreciate that you can always update your emails at any time, and it gives you suggestions and different plugins to get more interaction from clients. The plugins help with email interaction and allow tracking who clicks, giving people a call to action, all from your emails. Additionally, the interface is very easy to understand and you don't need much training to figure out what to do. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I wish I could change the subject line of a chain email. I'm not sure how to do that. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Thanks for the review, Chloe!

Really glad Mixmax has been easy to pick up without training, and that you’re getting value from being able to update emails, add plugins/CTAs, and track clicks so you can drive more interaction from clients. Also great to hear it’s helping you efficiently reach your database for events and projects.

Zacchary S.

VP of Sales

Small-Business (50 or fewer emp.)

3/2/2026

"Mixmax: Streamlines Outbound Campaigns with Ease"

5/5

What do you like best about Mixmax?

I think Mixmax is really easy to use once you get it set up. It's very user-friendly and dynamic. I really like the read rates and open rates it gives me, and the statistics are helpful. They allow me to understand the ROI based on what I'm sending out and what we're investing into Mixmax. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I do wish that the Outlook features were a little bit better or dynamic. It seems to work best with Gmail. Unfortunately, we use Outlook, so it does take a while sometimes to get things like signatures and formatting options in place where you need them. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Thanks for this, Zacchary!

Glad Mixmax is helping you streamline outbound once it’s set up, and that read/open rates and stats are giving you a clearer view of ROI on what you’re sending and what you’re investing in the tool. Also great to hear it’s enabling consistent volume (500–1000 emails/week) so you can reach prospects you’d miss with calls alone.

On Outlook: totally fair feedback. Mixmax tends to feel most seamless in Gmail, and we know Outlook users can run into extra friction around signatures and formatting. If you’re open to it, sharing what’s been most time-consuming (signature behavior, formatting consistency, editor quirks, etc.) would help us prioritize improvements and point you to any best-practice setup that reduces that initial overhead.

Thanks again!

Nate, Mixmax

Verified User in Computer Software

Small-Business (50 or fewer emp.)

2/13/2026

"Powerful All-in-One Sales Communications Platform with Excellent Automation"

4.5/5

What do you like best about Mixmax?

It's a great all-in-one platform for managing and directing all facets of communications management in relation to sales efforts. Excellent tool for keeping track of contact interactions, crafting outreach campaigns and automating messaging. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Some of the UI could be a little clearer and some of the details for how to use certain aspects of the solution could be easier to find. However, they do have a robust support portal with helpful articles that do assist in resolving many of these potential types of issues. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Hi! Thanks for the review. Great to hear Mixmax is helping you manage outreach, automate drip campaigns, and streamline meeting scheduling.

We hear you on the UI and discoverability of certain features. We’re continuing to make the product clearer and improve how our help content is surfaced so it’s easier to find what you need in the moment. If you’re open to sharing which areas felt hardest to navigate, please reach out via in-app chat—your specifics help us prioritize improvements.

Thanks again for the feedback.

Emma S.

Telemarketing Team Leader

Mid-Market (51-1000 emp.)

5/24/2022

"Excellent product but I wish they would stop changing it without telling us!"

5/5

What do you like best about Mixmax?

Mixmax adds many new features that are useful, and some that are not. Sadly, they turn on new features for everyone as they are released and do not always tell you, such as skipping US holidays and mixmax co pilot Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Do not automatically turn on new features, and if you so, pre-warn us so we can turn them off on release day Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Hey Emma, thanks for taking the time to write this.

I’m glad Mixmax is saving you time and helping with deliverability, shared visibility, and automated follow-ups. And I hear you on the frustration when new features get enabled without clear notice. Even when the feature is helpful (like holiday-aware sending), surprises in a workflow tool can feel disruptive.

Your feedback is clear: if a new capability is going to be turned on by default, you want a heads-up and an easy way to disable it on day one. We appreciate you calling this out, and we’ll keep improving how we communicate product changes and how much control admins and users have over feature rollouts.

Cheers,

Nate, Mixmax

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

6/4/2025

"Smart Email Tracking and Automation That Improves Team Coordination"

4.5/5

What do you like best about Mixmax?

In addition to email open and link tracking, I’ve found the newer automation and AI-assisted features especially helpful. The meeting scheduling links directly in email reduce back-and-forth coordination. I also like the AI send-time optimization and workflow automation rules that help prioritize follow-ups and improve response rates without adding extra manual work. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Some engagement notifications can feel a bit noisy when working across large stakeholder groups. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax

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Thanks for updating your review and for sharing your experience with Mixmax. We’re glad to hear the combination of email tracking, scheduling links, automation, and AI-assisted features has been helping your team reduce manual work, improve coordination, and stay on top of follow-ups more effectively. It’s especially great to know these features are helping you communicate more confidently across cross-functional teams and external stakeholders.

We also appreciate your feedback about engagement notifications feeling noisy at times when working across larger stakeholder groups. That’s helpful input, and it highlights how important it is for alerts to feel useful without becoming distracting.

Thank you again for your review and for being a Mixmax customer! :)