---
title: Miva Reviews
meta_title: 'Miva Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 190 reviews by the users' company size, role or industry
  to find out how Miva works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 190
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# Miva Reviews
**Vendor:** Miva  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 190
## About Miva
Miva is a fast, flexible, and complete ecommerce platform which provides businesses with a customizable catalog and checkout system with full control over the look, content, and functionality of their online store. Miva is invested in its core competency as an ecommerce platform provider, continuously developing solutions to modern merchants’ most pressing needs.



## Miva Pros & Cons
**What users like:**

- Users appreciate Miva as a **user-friendly B2B platform** with excellent support and continuous improvements. (1 reviews)
- Users appreciate the **excellent customer support** of Miva, finding it easy to use and consistently improving. (1 reviews)
- Users value the **extensive data management** features of Miva, aiding in diagnosing and resolving CSR errors efficiently. (1 reviews)
- Users find Miva to be **easy to use** , appreciating its consistent improvements and excellent support for B2B transactions. (1 reviews)
- Users value Miva&#39;s **reliability** , but often struggle with integration and support challenges in their daily operations. (1 reviews)

**What users dislike:**

- Users find Miva&#39;s platform involves **difficult modifications** , limiting flexibility and complicating user experience significantly. (1 reviews)
- Users find Miva&#39;s **inefficient search** functionality frustrating, leading to delays and impacting overall satisfaction with the platform. (1 reviews)
- Users experience **interface issues** with Miva, leading to frustration due to restrictive coding and slow customer service. (1 reviews)
- Users express frustration over **limited customization** options in Miva, impacting their ability to adapt the platform effectively. (1 reviews)
- Users criticize Miva for its **limited features** , which hinder customization and create frustrations in service and support. (1 reviews)
- Module Limitations (1 reviews)
- Not User-Friendly (1 reviews)
- Outdated Software (1 reviews)
- Users are frustrated by the **time-consuming processes** with Miva, leading to significant delays in service resolution and updates. (1 reviews)

## Miva Reviews
  ### 1. Best Support in the Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandria S. | Director of Digital Marketing & Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2019

**What do you like best about Miva?**

We have received better, more comprehensive support assistance from Miva than from any other platform we have used. This makes it easy and fast for our staff to manage and maintain the website, and cut potential costs that would otherwise have been incurred if we needed to hire an outside consultant for help with integration or customization.

**What do you dislike about Miva?**

The Miva system setup can seem confusing or overwhelming at first. But after becoming familiar with it and using it, it makes sense how it is set up and becomes very easy and fast to use.

**What problems is Miva solving and how is that benefiting you?**

Our search function on the front end has never worked better, and several customers have specifically mentioned in reviews how easy to navigate and use the site is.

  ### 2. Great experience from start to finish!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel W. | Graphic Designer, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2019

**What do you like best about Miva?**

From the beginning, Benjamin Arp and the entire Miva team were patient and informative. They took the time to go over any questions, objections, anything that popped up. 

**What do you dislike about Miva?**

Miva has been a joy to work with throughout the process.

**What problems is Miva solving and how is that benefiting you?**

We're looking at a lot improvement to the UX and UI of our site along back end optimization.

  ### 3. I'm small but I'm important!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie V. | Technical Publications Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2018

**What do you like best about Miva?**

The customer service is the best. Even though I have a small store and don't do a lot through it, the customer service people always make me feel valued. Miva makes it easy for me. When I need assistance I just reach out the customer support. They have helped me with issues like certificates or where I should go to make changes to the front page etc. 

**What do you dislike about Miva?**

Sometimes it's confusing. I'm not an IT professional and only have limited experience with web sites.

**Recommendations to others considering Miva:**

The customer service is awesome. It would be good to have someone who is experienced with setting up a store, set this up for you. Additionally they should teach the administrator how to use the features. I had to learn mostly on my own. 

**What problems is Miva solving and how is that benefiting you?**

I have a small storefront for distributing marketing items for our company and for a limited number of external customers. Using Miva keeps our inventory visible and up-to-date.  We have multiple departments that use this including our distribution company. It helps all of us stay on the same page.

  ### 4. Nice tool for comprehensive eCommerce delivery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harry B. | Sales And Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about Miva?**

Nothing is difficult coded in Miva. We have especially complex guidelines with different parts of our business, (for example, shipping confinements), and the shopping basket has possessed the capacity to address every difficulty. The adaptability of the product is extraordinary, which causes us a great deal since our product offering has a ton of multifaceted nature to it. Miva's help group makes it conceivable to do nearly anything with the stage - coordinate with practically some other programming or administration and include practically any component that you can consider. Their VIP bolster is accessible all day, every day for any issues that may emerge. Their staff is educated in all dimensions of online business from transformation best practices to abnormal state versatility. For a medium-sized to expansive business, they can make it conceivable to contend at an endeavor level.

**What do you dislike about Miva?**

I'm trusting they'll begin sustaining their module engineer network progressively throughout the following years, so storekeepers needing custom advancement can without much of a stretch discover outsider designers.

**Recommendations to others considering Miva:**

In the event that you need an online answer for web based business that genuinely tunes in and puts customers first, look no further. 
Take a gander at the extent of your business and the help wholes you'll have to work a mission-basic application appropriately. Consider the absence of income you would are tormented by blackouts. Regardless of whether you're group is more often than not accountable for the circumstance erase word, consider about the sense with respect to desperation you'd acknowledge since you try to recoup.

**What problems is Miva solving and how is that benefiting you?**

Very simple to knead the information for in stock/out of stock things. Nothing upsets a client like putting in a request and discovering a thing is out-of-stock and wasn't noted. 

Miva Merchant runs extremely quick as far as page load times, particularly when contrasted with other eCommerce stages. This is chiefly in light of the fact that they have extremely incredible server setups that are fit for taking care of everyday traffic as well as noteworthy traffic spikes. 

Their format language is anything but difficult to learn and takes into account speedy turnaround times while altering the front-end client experience. This is a gigantic edge over other eCommerce stages. 

  ### 5. A truly amazing and helpful platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2019

**What do you like best about Miva?**

Miva can support B2B and B2C sales all in one platform. It helped me so much in my small business when I didn't really know what to do to start. It has such amazing help tips and customer support. I love how flexible this platform is and I appreciate many things about it especially the promotions and product display tools. I can really manage my order management and it has such accurate inventory channels. 

**What do you dislike about Miva?**

It's not difficult at all and anything I needed I just asked customer support via emails and was helped out right away. 

**Recommendations to others considering Miva:**

Customer service was extremely helpful and I truly appreciate everything I learned from this amazing platform and will always recommend it to others. 

**What problems is Miva solving and how is that benefiting you?**

Miva truly helped me in learning what I needed from a partner in my small business and building what I needed to succeed. I have sold so much and it helped me boom.

  ### 6. Great experience with MIVA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis G. | President, Professional Training & Coaching, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2019

**What do you like best about Miva?**

I've been using Miva for nearly 20 years and it has been a great product!  It is continually updated with new features that have improved the experience of my customers and the service I can offer to them!  So Miva has continually improved the great ratings my customers give me!

**What do you dislike about Miva?**

I'm not an IT guy and the Miva program has gotten increasingly complicated due to the great features it offers.  Fortunately, the tech support has been great so I'm always able to get answers to my questions.

**What problems is Miva solving and how is that benefiting you?**

My sales have grown over the years and the service and benefits I'm able to offer my customers has continually grown with the new features Miva keeps adding to its program!

  ### 7. Amazing and helpful eCommerce platform 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anjali P. | Senior SCM Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about Miva?**

I found MIVA to be a leading edge ecommerce platform that is fully accessible to upcoming
smaller businesses.
This is made as powerful and  sophisticated enough to meet any demands of large scale modern enterprise.
Its versatile, powerfully stable and nicely supported platform. 

**What do you dislike about Miva?**

I do not have any particular cons about this platform.

**Recommendations to others considering Miva:**

It is customized to support unique needs of every business and hence i would suggest this is definitely worth a try if you have an upcoming business of your own.

**What problems is Miva solving and how is that benefiting you?**

I am using this platform for my business.

  ### 8. Have had successful results being with Miva for many years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2019

**What do you like best about Miva?**

We have a two part store.  One part is 100+ html catalog section that allows us to provide more information to potential customer.  Each catalog page links to the corresponding commerce page in the primary Miva section.  With Miva we have had no trouble handling this.  We also have found that when we encounter technical problems their support is very good.

**What do you dislike about Miva?**

It is a small issue but their security makes it harder to connect and upload our html catalog pages.  Miva also requires 2FA for administrative rights.  Not a big issue but you will need a Yubi  key or similar.

**What problems is Miva solving and how is that benefiting you?**

Even though we are manufacturer of industrial abrasives, we have been able to go directly to consumers via an online store. 

  ### 9. MIVA ROCKS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about Miva?**

The customer service is great!  We always have our questions/concerns answered promptly.  Our account manager does an amazing job assisting us with new implementations and is always there to help!  The system is user friendly and easy to use.

**What do you dislike about Miva?**

Miva is great!  Some of the programming on the back end can be confusing if you are not familiar with the systems, however, there is always someone available to help!

**What problems is Miva solving and how is that benefiting you?**

Miva makes it easy for us to seamlessly communicate with our customers and process their orders!  Our customers are able to view real-time inventory which makes it easy for them to order and know what items are in stock!

  ### 10. Exceptional Product, Exceptional People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2018

**What do you like best about Miva?**

After tragedies this year, I have to say the exceptional people.  I had to shut down the main online store for a year after multiple deaths in my family and learning to accommodate a new role as caregiver.  And, although we have hundreds of vendors, Miva staff actually sent flowers to me and my company in sympathy.  Not one other vendor did this.  I will forever remember the thoughtfulness and kindness of this company and its people.  

Our company had also been planning on a new site for wholesale and our publishing products and services.  The design team was magnificent, as were more technicians who helped along the way than names I could possibly remember.  They are competent and efficient--and reliable to get the work done in a timely manner even for small companies like ours.  Refocusing our company from a retail operation to wholesale has had its challenges.  And whether we can make that work is yet to be seen.  But I am confident that the new website, when it finally goes live sometime next year, will not be a source of major problems for us.

Having said this, a company with kind people, and such competent designers and technicians, is not enough.  A company must have superior product.  Miva does.  My company has used Miva software for over a decade.  We have watched it grow.  It has a fine record of delivering superior products and services that always get better and better with each passing year, sometimes phenomenally better.  There are very few businesses we have worked with over the years about which I could say the same thing.  In fact, not one other such company comes to mind.

I have recommended Miva to others over the years.  I will continue to do so.

**What do you dislike about Miva?**

It is difficult to come up with a dislike about Miva.  Once in a while Miva comes out with an upgrade that requires a learning curve.  These seem to come out at an inopportune time in relation to our seasonal fluctuations, which do not mirror usual retail fluctuations.  We have a niche market and our holiday season starts early than ti does for most retailers..  We understand that Miva cannot accommodate every type of company's seasons.  But more attention to ensuring that retail-related upgrades occur well before the Christmas holiday season would be welcome.  I view this slight annoyance as something that pales in comparison to their superior product and services.

**Recommendations to others considering Miva:**

As a company that has used Miva for many years, we sometimes have a learning curve when major changes roll out, especially when they are timed to coincide with a very busy time of year for us and our niche market.  If you are new to Miva, your company would have a learning curve regardless.  

You should ensure you know well all the features you might be using extensively before going live.  This would include all marketing features.  

And ensure you cross train.  Especially for small companies you need multiple people familiar with major functionalities so that when one person is ill or leaves, there is someone else to manage those responsibilities.  Small business owners don't often realize how much expertise develops over time with some employees.  This can have a major impact on sales.  We didn't cross train as well as we could have on marketing modules and learned the hard way.

**What problems is Miva solving and how is that benefiting you?**

We have had plans to move away from retail to pursue wholesale opportunities for our products for some time.  Miva's design/managed account plan has helped us do that.  Being able to pay for design services over time so that the credits are there when you are finally ready to use them is a great way for small companies to plan for major changes to a website, or, in our case, a completely new website with custom features for our particular products.  We are excited that this will likely finally come to fruition next year once we have finalized everything necessary to proceed.

  ### 11. Very powerful software and great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about Miva?**

I like the versatility of the shopping cart and the ability to create and execute promotions.

**What do you dislike about Miva?**

It take a little getting used to creating pages by copying and pasting code instead of using a WYSIWYG editor.

**Recommendations to others considering Miva:**

The service is great and they are open to making upgrades when requested

**What problems is Miva solving and how is that benefiting you?**

We are an e-commerce business and our previous website did not allow us to properly engage with customers the way we can now with the Mailchimp integration. It saves us time and allows us to  quickly create and execute promotions

  ### 12. Small company LOVES MIVA!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2018

**What do you like best about Miva?**

I have been with MIVA for more than 20 years!  I am not a techy, and run a very small company.  I had a terrible experience  with another company, and MIVA was the best thing that happened to my little company.
Their customer support is there 24/7.  They are very patient with folks not familiar with a lot of technical terms
and supportive of small, niche online businesses, as well as large companies with a huge IT staff. 


**What do you dislike about Miva?**

Nothing about MIVA to dislike.  For me, because I am small, I do not need or use a lot of the bells and whistles that are desired by the larger companies.  I would like a lower price category for companies my size, but I would
never want to leave MIVA because they treat and help me so much.

**Recommendations to others considering Miva:**

Take a look at it.  The customer support is the best and the product never has down time.

**What problems is Miva solving and how is that benefiting you?**

The main benefit for me is the responsiveness and professionalism they have given to me to solve my problems.

  ### 13. Why MIVA Invented Our Business 

**Rating:** 5.0/5.0 stars

**Reviewed by:** mitch G. | President & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2018

**What do you like best about Miva?**

This is a tough one. The people and technology top the reason why we are raving MIVA fans.

**What do you dislike about Miva?**

Trick question, right? I have 40 characters to type so I'm adding this. 

**Recommendations to others considering Miva:**

Just keep on doing what you are doing and please let every MIVA employee know how grateful ScanMYPhotos is for all their support.

**What problems is Miva solving and how is that benefiting you?**

How to design and manage our entire e-commerce platform

  ### 14. Excellent Online Shopping Cart with Great Technical Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bai L. | Web and Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2017

**What do you like best about Miva?**

MIVA's GREAT TECHNICAL SUPPORT TEAM! - the support staff have gone above and beyond to help us with technical requests.  They are knowledgeable and response quickly to our questions; for us, that is the MOST important.  

We love Marketing (Subscription module not been explore yet) module features and its capabilities! It is an excellent tools.  We had recently switch from our traditional website to ReadyTheme and it is wonderful.  We can now access our admin side of the web portion anywhere! We have been using Miva Merchant for over 10 plus year and have no intention of changing from this platform!  

In fact, we are switching one of our customer's current platform to MIVA!  The many great features within Miva Merchant will accommodate our new customer's request. We look forward to exploring all of its features!


**What do you dislike about Miva?**

There isn't much to dislike yet.  Maybe a little more accessible to the 'back door' coding of MIVA?

**Recommendations to others considering Miva:**

Definitely! If flexibility and customization features in a software is what you are looking for; then Miva Merchant is the right choice.  Not to mention Miva's fast, reliable and excellent tech support!  The support staff have gone above and beyond to help us when we have technical requests.

**What problems is Miva solving and how is that benefiting you?**

Earlier, we bought a separate module for creating coupon code. We now use Marketing module to accomplish the task. Miva's Marketing module is excellent!    We can schedule/create multiple coupons running with multiple options as well as exclusions - and it's FREE!

  ### 15. I've been with Miva for at least 15 years.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith K. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2019

**What do you like best about Miva?**

I'm important to Miva. Miva explains in a manner I can understand and implement.

**What do you dislike about Miva?**

Sometimes the interface is not obvious as to how to implement a feature

**What problems is Miva solving and how is that benefiting you?**

Niche marketing of construction and cutting tools

  ### 16. www.goldpalace.com has been with Miva since 1998

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aziz A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2018

**What do you like best about Miva?**

Miva has been in the ecommerce shopping cart since the very beginning in the era of online shopping, it is a very detailed shopping cart, with very robust and extensive features that are consistently sturdy in their application

**What do you dislike about Miva?**

The Miva shopping cart is easy and very stable to use compared to other options available today in the market, so there is not much to dislike about this platform

**Recommendations to others considering Miva:**

This is a great shopping cart, that you would not outgrow in many years to come because they consistently keep on upgrading the software as and when newer technologies surface and the web keeps evolving  

**What problems is Miva solving and how is that benefiting you?**

Miva has excellent support, if and when you require it.

  ### 17. Top Shelf

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt E. | General Manager, Music, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Miva?**

No hassle platform upgrades.  Endlessly customizable.  Stellar tech support.  

**What do you dislike about Miva?**

Can't think of anything I dislike at the moment.

**What problems is Miva solving and how is that benefiting you?**

We needed an online shopping cart way back in the day and went with Miva.  We've been with Miva for over 15 years and have never felt the need to look elsewhere.  They have been a great fit for us since day 1.

  ### 18. A little old school

**Rating:** 3.0/5.0 stars

**Reviewed by:** Marisa G. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2018

**What do you like best about Miva?**

I like that when you update something it is instant (product coupons)

**What do you dislike about Miva?**

If multiple users from the same company are logged on at once, it will kick someone else off.

**Recommendations to others considering Miva:**

There is likely to be something else out there that is more user-friendly, especially if you are not running a business by yourself. 

**What problems is Miva solving and how is that benefiting you?**

We use Miva as our backend for uploading products to our website and capturing the money for our products.

  ### 19. MIVA - Long time user, but the grass greener on the other side

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about Miva?**

Ready Theme coding is pretty user-friendly.   Couponing system is pretty good, although it sometimes is very convoluted.

**What do you dislike about Miva?**

Nothing is "Out of the Box" Functions.  It seems everytime we want something that is a basic function, we have to have it custom coded.   For instance... The Subscription program is great; however, you would think the customer would be able to change their flavor of drink the next month...  NOPE.   Changing attributes is not native to the module. MIVA quoted over 40 Hours of development time.  We found someone that did it for 4. Really MIVA.....  Still mad about that.   Also they raised their rates per hour, but failed to send it to the primary card holder.... convenient.  Also any kind of metrics or sales data is very limited.

**Recommendations to others considering Miva:**

I have been using MIVA for a very long time.  My knowledge of anything other than MIVA is limited.
So I am not sure if Magento or Shopify is better or gives me more tools to work with.  I will say that if you are looking for a flawless out of the box experience, you will not get it here.

**What problems is Miva solving and how is that benefiting you?**

They host our website and our store.  Nothing unique is being solved.

  ### 20. Miva - It works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff F. | Attorney, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2015

**What do you like best about Miva?**

We have been using Miva with our non-profit's website for several years.  It has met our needs with minimal effort and at reasonable costs.

**What do you dislike about Miva?**

About annually we get an update notice at the same time we get a bill for not updating.  It is a small fee, but annoying when we perform the updates timely after receiving notice of the update's availability and likely impacts to our website.

**Recommendations to others considering Miva:**

Based on our non-profit's experiences with Miva, I recommend you consider it.

**What problems is Miva solving and how is that benefiting you?**

We are a non-profit that benefits its members and the public by easily and affordably offering legal related professional servcies.

  ### 21. My experience with Miva

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sean W. | Project Manager, Wireless, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2019

**What do you like best about Miva?**

Overall an easy to use system somewhat laggy at times. 

**What do you dislike about Miva?**

Does not upload to ebay well which is a major source of our revenue

**What problems is Miva solving and how is that benefiting you?**

Use on other platforms aside from ebay

  ### 22. Happy Miva User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2018

**What do you like best about Miva?**

We started with Miva 2.0, back in 1997 or so. Over the next decade or so, we looked at other shopping carts. When the current owners bought Miva, very good things began to happen. The platform started getting incrementally better then it started a process of taking big steps for improving. For example, with one iteration the database queries became 15X faster (verified by third party software).

Miva used to be behind in development, so we paid for a lot of customization. Now Miva is ahead of us and we just follow their lead and their recommendations.

All that sounds good, right? But it means nothing if you have a problem and can't get support. Miva's support is astounding. Even when I write a ticket thinking, "There's no way they are going to help with this issue, it's not their problem" Miva takes ownership and helps me.

**What do you dislike about Miva?**

Here is my comprehensive list of what I don't like about Miva:
1.
That's all I could think of. I hope that wasn't too overwhelming.....

**Recommendations to others considering Miva:**

Don't be swayed by a competitor's intro pricing deal or biased feature comparison lists. It's not about how cheaply you can get a shopping cart; you pay dearly for that approach. It's not about useless features. It's not even about having the right solution because without support that solution solves nothing. Calling Miva's support "amazing" is an understatement. They are the Southwest Airlines of shopping carts, taken to the next level.

**What problems is Miva solving and how is that benefiting you?**

The Miva shopping cart helps us extend our e-commerce presence (we are primarily an Amazon seller), and that's nice. But the real benefit is we used Miva's Themes to create a professional-looking site. This instills confidence in people who check us out. Many Amazon shoppers will actually search for the seller's site (for various reasons). If the site does not project a professional image, those shoppers won't trust that seller.

  ### 23. Versatile ecommerce solution with great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2018

**What do you like best about Miva?**

Great system that will do just about anything you need for your online store.

**What do you dislike about Miva?**

There is very little we dislike about Miva Merchant. Customization can be a little difficult at times but they have great tutorials to help out with that.

**What problems is Miva solving and how is that benefiting you?**

Handles our online website easily

  ### 24. Robust and flexible ecommerce system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah A. | Creative Director, Consumer Electronics, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2018

**What do you like best about Miva?**

We've used MIVA for a couple of years now and love the front-end and back-end flexibility of their system. It has been easy to customize our site and the support staff have gone above and beyond to help us realize specific requests.

**What do you dislike about Miva?**

Integrations with third parties are not as abundant as with more established brands, but that hasn't proved to be a big problem.

**Recommendations to others considering Miva:**

Miva is growing and adding features at a rapid clip. Customer support is unmatched. Very happy with our choice.

**What problems is Miva solving and how is that benefiting you?**

We use our site to build our brand, inform about our products and to build our customer database. One of our best uses so far is implementing and  managing a large affiliate program or streamers and esports teams.

  ### 25. MIVA - A fantastic Web/E-Commerce platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Linda P. | Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about Miva?**

Secure & Fast e-Commerce Program
A long list regarding features included without added charge
Constant Improvements to be able to the platform; all contained in subscription fees
Great Help, available 24/7 with sensible return times & proficient support techs who ensure you get the problem both solved or push an individual the right way to get it solved.

**What do you dislike about Miva?**

Licensed modules for major options sometimes take a extended coming back approval. This specific is typically due to the particular thirdparty service engineers' complete dishes when it arrives to be able to final testing.

**Recommendations to others considering Miva:**

Look at the size of your business and the support sums you'll need to function a mission-critical application properly. Take into account the lack of revenue you would are afflicted by outages. Whether you're team is usually in charge of the situation delete word, consider about the sense regarding urgency you'd appreciate since you make an effort to recover. Would certainly an outgoing message of which says, "Thanks for contacting. Unfortunately, our associates usually are currently in a business meeting... " make an individual happy as you lookup for guidance?

**What problems is Miva solving and how is that benefiting you?**

The web is getting very little, if wish to compete towards powerhouses like amazon, walmart, and target the a person need software that may contend at their level. Miva Merchant is that system for us. It's the very powerful platform with regard to eCommerce with many functions. Basically it keeps all of us ahead of our competitors.

  ### 26. Miva Overall usage review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jih Yi (John) C. | Commercial Loan Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2018

**What do you like best about Miva?**

User interface is very user friendly, easy to process orders, setup item qty and prices on our homepage using Miva

**What do you dislike about Miva?**

Tech support could be faster, or maybe a dedicated line for higher tier customers.
Pricing for additional work, monthly maintenance, Miva pay, is on the high side.

**What problems is Miva solving and how is that benefiting you?**

Putting together a "Buy button" which allows customer to purchase items on our home page.
Also putting data analytic reports which allows us to collect data on the back end.

  ### 27. Long Time Happy User

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2018

**What do you like best about Miva?**

I have been a Miva user since 2003,  Originally I selected it for being a licensed package in a one time purchase it gave great flexibility to do whatever I wanted.  I have never been happier now that it is a fully managed.  Being all inclusive we have saved so much time and effort solving problems  trying to get things to work, If there is a problem (this is not often) MIVA takes ownership and takes care of it. MIVA is constantly evolving and improving, I am now happy to follow MIVA's lead. 
To list things I really appreciate:
- Awesome Support!  
- Awesome Support! (and they all speak english)
- Stable and Reliable - I have had 0 down time for years now
- Most features I need are built in
- Cross platform including mobile all look and work perfect
- Constant Improvements
- Very customizable
- Updates are flawlessly executed
- Did I mention Awesome customer support

I am thrilled I now spend time developing my business and not my software,




**What do you dislike about Miva?**

Not too much to dislike.  If I want something I just have to ask it probably already exists and I didnt know about it.
Order Processing can be a bit clunky especially when volume is high. 

**Recommendations to others considering Miva:**

whether you are new to e commerce or a seasoned veteran you can feel confident choosing  Miva

**What problems is Miva solving and how is that benefiting you?**

Stable Reliable B2C 

  ### 28. MIVA new products and support are excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colin M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2018

**What do you like best about Miva?**

For a small Internet Retailer keeping our website fresh with features that attract customers, and do not break the bank is vital. We have been with MIVA for over a dozen years and they have always done that for us. Here are some of the often free MIVA developed Mods and Mods from their development partners that have help us:
- Most important - what must be the industries' fastest responding and helpful support department who have got us out of a lot of trouble with Mod use and our poor HTML coding.
- Reliable, in-built; display, payment, shipping, marketing, customer interface, functions.
- THUB MIVA Order export and Quickbooks import with a full, reliable shipping engine and dashboard.
- Digital Downloads for software, and to provide information for customers.
- Product Copy - to speed up the creation of families of new products.
- Product Review Mod.
- Interface to LiveChat.
- Emporium Plus Mod to help with tricky customization and added functions.



**What do you dislike about Miva?**

Nothing. When we have made improvement suggestions they have always been responsive.

**Recommendations to others considering Miva:**

We cannot compare them to other shopping cart and Internet ecommerce solutions but we can heartily reccomend them without reservation.

**What problems is Miva solving and how is that benefiting you?**

The biggest is seemless integration with QuickBooks. Next is the seamless payment integration with Authorize.net, PayPal and Amazon. Reduction in Google AdWords expenditures with good marketing tools.

  ### 29. We wouldn't consider anything but MIVA

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robin M. | Director of Training, E-Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about Miva?**

Miva is flexible and we are able to adapt it to fit our needs. Over the years more out-of-the-box functionality has been build into Miva; it is constantly improving. Support at Miva is GREAT! Don't use it much, but when I do, they are there and solve my problem on the first call.

**What do you dislike about Miva?**

I wish that Miva integrated better with Wordpress. The premise of Miva seems to be that first and foremost you have a store and the rest of your website is secondary. We are primarily a B-to-B and our store actually plays a small role in our business, but we need it for B-to-C transactions and for that we need something that is easy and dependable and Miva fits that bill.

**What problems is Miva solving and how is that benefiting you?**

Easy online purchase of our web-based training and a connection to our LMS to automatically complete the course registration.  That was all programmed using Mivascript.

  ### 30. Miva Ecommerce Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2018

**What do you like best about Miva?**

The Miva platform is very flexible and easy to work with. Has all the features we need and the future looks bright. So far its seems to be very reliable and secure.

**What do you dislike about Miva?**

If using their internal design services, I felt the speed in which they got stuff done was on the slow side. Sometimes the communication was lacking between our company and their project manager.

**Recommendations to others considering Miva:**

You can't go wrong with Miva and if you do, really spend time planning everything out before you start development.

**What problems is Miva solving and how is that benefiting you?**

Miva integrates with our Netsuite ERP system which has solved a lot of headaches.

  ### 31. MIVA Merchant has the best flexibility and US based support that will actually resolve problem!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jill H. | Director Operations Business Development, Medical Practice, Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Miva?**

MIVA Merchant has the best support, US based and knowledgeable from the first call.  O  They help even when it is just a matter of training!  Anything I need, there is a module for that.   There is a flat fee for the software so they don't charge me a % of my sales.    

**What do you dislike about Miva?**

Miner, the label printing and packing slip built in module could be more robust..  

**Recommendations to others considering Miva:**

This software has the best support available.  The people who support actually use the software themselves.  The are US based and open 24/7.  I have called on a Sunday morning. 

**What problems is Miva solving and how is that benefiting you?**

Needed a flexible online storefront that was Google search friendly.  

  ### 32. MIVA Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about Miva?**

Easy to use interface.  Ability to customer layout and apply 3rd party modules.

**What do you dislike about Miva?**

New pricing structure does not make it an ideal platform based on company size.

**Recommendations to others considering Miva:**

Pricing structure is problematic.  The inability to use a different hosting company is a big problem.  Also, having a dedicated server but then not having a pull cpanel to access needs to be fixed. 

**What problems is Miva solving and how is that benefiting you?**

Reduced call times with customers and creating easier shopping experience for customers who prefer to shop online while still using a print catalog.


  ### 33. Great ecommerce platform that rivals much more expensive options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guy T. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about Miva?**

Miva invests in improving their product over marketing their product and it shows. The platform is powerful, flexible, stable and updates never break your store. Support is US based and very accessible.

**What do you dislike about Miva?**

I would like to see easier integration with third party platforms/service providers but I know this is already being worked on.

**Recommendations to others considering Miva:**

Don't overlook Miva. It is not as well known as some others, yet still powerful and flexible (not an easy combination to achieve) and the best bang for the buck.

**What problems is Miva solving and how is that benefiting you?**

Miva scales exceptionally well so it is a great choice for startups all the way through enterprise level operations. If you don't think that is important wait until your first platform upgrade. All the core ecommerce features you'd expect are included. More importantly, those core features are robust and well implemented.

  ### 34. 20+ years in ecommerce consulting and I still recommend Miva

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamela H. | Contributing Editor, Publishing, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2014

**What do you like best about Miva?**

Flexibility. You can add module plugins, as well as custom HTML scripts for both design and data driven purposes.

**What do you dislike about Miva?**

Authorized modules for major services sometimes take a long time for approval. This is typically due to the third-party service engineers' full plates when it comes to final testing.

**Recommendations to others considering Miva:**

You can expect to have to invest in some third-party module solutions to be competitive in your market. You'll also need to read supporting documentation to ensure you have a clear understanding. Miva Merchant is easy to learn, but you should always have an understanding about how various configurations and changes will affect the design, functionality and operation of the online store.

**What problems is Miva solving and how is that benefiting you?**

I've worked with hundreds of online stores running this shopping cart, as either designer, developer or consultant. Benefits include flexibility, PCI compliancy, streaming updates and accessible customer support.

  ### 35. MIVA - A fantastic Web/E-Commerce platform with an equally great support staff - Highly Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon M. | President, Warehousing, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2017

**What do you like best about Miva?**

Stable & Fast e-Commerce Platform
A long list of features included at no extra charge
Constant Improvements to the platform; all included in subscription fees
Great Support, available 24/7 with reasonable return times & competent support techs who make sure you get the problem either solved or push you in the right direction to get it solved.
Run by a first rate CEO and team (rare).

**What do you dislike about Miva?**

Can be a little more expensive than some of the competition
Some elements in the back end can be a little more confusing to utilize than what one would normally expect
Reporting system is decent, but not excellent

**Recommendations to others considering Miva:**

I would absolutely recommend MIVA to anybody considering an e-commerce solution.  My only caveat would be that I think if you do not have a great grasp of setting up a website, you should consider hiring somebody who can do the work for you.  This isn't squarespace or Wix.  It'll require some development level knowledge for sure.  If you want to develop a long term professional e-commerce company that can grow and not run out of support, this is the one to use.

**What problems is Miva solving and how is that benefiting you?**

We have used MIVA to create an e-commerce store making gardening products available to the end user.  We're very satisfied with what MIVA has provided to us.

  ### 36. Expensive and one of the worst back end systems I have ever used

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about Miva?**

Honestly, I did not like anything about the Miva Platform. If you are looking at Miva, you should compare it t custom development projects. It will cost you an arm and a leg to get a website that looks like a simple Shopify template that you can achieve. It was one of the reasons I left a position at a good company because I thought working on the Miva platform would hurt my career in the long run.

**What do you dislike about Miva?**

- An awful back-end that made it impossible to work efficiently when uploading products.
- Ridiculous charges for development...if you want to make a change you have to pay one of their developers to do it.
- Rarely got a result based upon your requests for development
- Way behind its competitor platforms when it comes to innovation

**Recommendations to others considering Miva:**

By using the Miva platform you are marrying their development team and they will struggle to stay current with your competitors. The design results were not on par with what other platforms are able to do. It will also cost you an arm and leg to customize the platform to meet your business needs.

**What problems is Miva solving and how is that benefiting you?**

I did not find one

  ### 37. Recent issue with phishing attack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2018

**What do you like best about Miva?**

They were very quick to rectify the situation. After my initial request for help I believe it was fixed by the next business day.

**What do you dislike about Miva?**

I have not seen any shortcomings with this company.

**What problems is Miva solving and how is that benefiting you?**

Overall control of our email platform within our company.


  ### 38. Best Ecommerce Platform for Developers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2018

**What do you like best about Miva?**

If you are a developer or a designer with some HTML knowledge, I highly recommend Miva Merchant. It's super robust and effective to manage small to very large stores. I did find I needed some HTML dev knowledge to customize it fully -- although templates are available to meet basic needs -- and we did purchase some additional, third-party extensions to meet all of our needs, but overall, a very solid platform. 

**What do you dislike about Miva?**

That we had to purchase some extra extensions. UI is not so friendly. There is a learning curve to learn it plus some HTML knowledge is needed to fully customize.

**What problems is Miva solving and how is that benefiting you?**

Selling online

  ### 39. Powerful program, but license changes convinced me to move on.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2017

**What do you like best about Miva?**

Customization of each type of page in the store made this a very powerful program. Virtually anything is possible if you are willing to learn to code.

**What do you dislike about Miva?**

It's very difficult to change the site appearance as each page must be edited manually. Use of short codes makes it a bit easier, but it's hard to manage these without inventing your own system. The cost of using Miva increased when they started charging per active user and costs also went up. "Lifetime licenses" were made obsolete with the new pricing policies.

**Recommendations to others considering Miva:**

Know HTML/CSS and be willing to learn Miva's language..... or hire an expert to maintain and manage it for you.

**What problems is Miva solving and how is that benefiting you?**

Was an excellent ecommerce platform that allows for incredible customization. We were able to create features that were impossible with similar priced programs at the time. Since then, others have caught up to Miva yet maintained their lower price model pricing Miva out of the market.

  ### 40. Happy Customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2017

**What do you like best about Miva?**

Stable & Fast e-Commerce Platform

A long list of features included at no extra charge

Constant Improvements included in subscription fees

Great 24/7 Support with fast return times, competent and friendly support techs. Communication  is continuous throughout the process of any needed assistance. All tasks are notified of completion. 

I've been with this company for more than ten years and have found it to be run by professionals. 

I would absolutely recommend MIVA to anybody considering an e-commerce solution. Their design team has been fabulous and helped me to create a beautiful website that receives many compliments.



**What do you dislike about Miva?**

Somewhat more expensive than some of the competition.

For a non-tech company owner, I have found some elements difficult to utilize but amazed at myself for being able to learn the ropes.  This being said, Miva techs are right there to step in and help.

Would like more info on website stats, a report would be nice which is probably available but as I said, I am a non-tech person and don't know how to get it from the site.  I recommend for other persons like myself, be sure to have a tech available.

**Recommendations to others considering Miva:**

Highly recommended.

**What problems is Miva solving and how is that benefiting you?**

We have used MIVA to create an e-commerce website with a store that offers both fine art and teaching texts.  These products are easily accessed and available worldwide. 

We are very satisfied with what MIVA  provides for us.

  ### 41. Great services every time we need your support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** George C. | IT MANAGER, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2018

**What do you like best about Miva?**

Quick response and fast solutions. Always getting A+ service.

**What do you dislike about Miva?**

There is nothing to dislike from Miva. Service is A+

**What problems is Miva solving and how is that benefiting you?**

Shopping cart for online registration to events and purchases of our products.

  ### 42. Still Changing Platforms/But I Wish Them The Best

**Rating:** 2.0/5.0 stars

**Reviewed by:** Scott A. | Director of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Miva?**

VP Anthony reached out directly despite knowing we are moving platforms. It really shows that some of the upper echelons of the company still want to have the pulse of whats going on.

**What do you dislike about Miva?**

I was not a fan of their backend but to each their own.

**Recommendations to others considering Miva:**

Miva was not for me and for anyone else I would say just do you due diligence when selecting an E-commerce platform.

**What problems is Miva solving and how is that benefiting you?**

N/A

  ### 43. A Long Time User

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about Miva?**

Great support and a team that really cares about our companies happiness and growth.
A platform that is easy enough to get started with, but robust enough to do whatever we need.
Good 3rd party support and modules available.

**What do you dislike about Miva?**

Reporting feels slightly clunky.
Full product imports from a flat file could have more error checking to be less risky. Feels like I click and pray a lot.

**What problems is Miva solving and how is that benefiting you?**

We use MIVA as our eCommerce platform to sell Jeep parts that we manufacture to consumers.

  ### 44. Excellent product, great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about Miva?**

I'm new to eCommerce and am supporting a new customer with an existing store.  I've been able to figure out how to do updates, make corrections and handle the tasks requested of me by leveraging Miva's documentation.  This is a fairly intuitive product with excellent documentation.  The one time I couldn't figure out an issue I had a response from tech support within ONE HOUR.  Amazing.

**What do you dislike about Miva?**

Sometimes things feel disjointed when figuring out a fix, but I eventually get there.

**Recommendations to others considering Miva:**

Help documentation and support services are excellent. That's half the battle when implementing new software! 

**What problems is Miva solving and how is that benefiting you?**

Able to make local merchandise available to global fans (of a Hawaii entertainer/musician)

  ### 45. ☆☆☆☆☆ Miva.com has by far the best e-commerce there is anywhere

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom S. | CEO, Military, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2015

**What do you like best about Miva?**

The savings and the rollouts from Miva on their e-commerce platform are the best. Whatever your mind can dream up Miva can help you achieve it through Miva.com e-commerce. The most secure and productive e-commerce platform available to mankind.

**What do you dislike about Miva?**

not a darn thing- everything about Miva works      

**Recommendations to others considering Miva:**

invite me out again !!

**What problems is Miva solving and how is that benefiting you?**

If you are considering an e-commerce platform ground up - to Enterprise Level; Miva E-commerce hosting platform, design development capability, and the utmost in 24 hour Technical Support- look no further- Miva.com has by far the best e-commerce there is anywhere.

  ### 46. MIva user for 15 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa L. | Owner, Apparel & Fashion, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2017

**What do you like best about Miva?**

they have the best customer support team & the software stays current with e-commerce trends

**What do you dislike about Miva?**

It's not as easy to use as some software but the tutorials are good and there are many bells and whistles included with their package

**Recommendations to others considering Miva:**

If you are not technical you will need a tech team to get you started.  you can learn to do website maintenance and updates to your site from the tutorial, clicking around and figuring it out, or the support team is there for you.  Once you learn to think the way the system does it will all make sense.

**What problems is Miva solving and how is that benefiting you?**

Constant problem is staying on top of new e-commerce solutions.  The benefit realized is they are fairly fast to market with providing the new tools.

  ### 47. A Painless Go-Live

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rebecca K. | Director of Marketing, Renewables & Environment, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2017

**What do you like best about Miva?**

The Miva Team we worked with pre-launch and post-launch has really kept us on task and communicated needs/expectations very well. We have 100% confidence in Nick, Morgan, Ann and Brianna!

**What do you dislike about Miva?**

filters/facets don't work for our products

**Recommendations to others considering Miva:**

Talk to other users and partners, ask for repeated demos, attend a user-conference.

**What problems is Miva solving and how is that benefiting you?**

Responsive design.  Seamless live inventory updates, web/ERP and marketing email integrations.  Better reporting at our fingertips.  Up-to-date design.  Simple and easy user navigation, account creation, and checkout.

  ### 48. The Best of the Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** William G. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2017

**What do you like best about Miva?**

I have used many different e-commerce shopping carts from both the buyer side and the user side, and Miva is hands down the best, most configurable and easiest to use.

**What do you dislike about Miva?**

There are other options at a lower price point that are good to get started, but when it comes time to get serious - Miva is the go to.

**What problems is Miva solving and how is that benefiting you?**

Getting orders online.

  ### 49. Very powerful, but complex system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2017

**What do you like best about Miva?**

Miva is unique in the way that they are truly different from all the other shopping carts out there. Using their own proprietary stack, they are quite customizable without all the headaches of Magento.

**What do you dislike about Miva?**

It's quite hard to fine-tune some aspects of Miva, especially when it comes to theming and design. It's definitely not as straight forward as Shopify's liquid language.

**Recommendations to others considering Miva:**

You will need to seriously have some development help on your team to get this setup live.

**What problems is Miva solving and how is that benefiting you?**

We were hoping to port from Shopify in order to have more powerful features at a much better cost than Shopify Plus.

  ### 50. Miva Shopping Cart review from HansonEllis.com (15 year customer)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2017

**What do you like best about Miva?**

I switched at least 2 dozen times using other hosting services when I started HansonEllis.com until I found Miva in 2001. I have been with Miva for about 15 years and never switched again. It is very stable compared to other hosting services. If you wish to make a big investment, I suggest you go with a hosting company that is stable. Don't bother reading those tech magazines that list top 10 hosting companies. I think their advertising dollars got them there. Just because you have the most clients doesn't mean you are the best. I went through a few top 10 hosting companies from several different magazines and had many issues with all of them. The most important and trusted reviews are from the customers. 

**What do you dislike about Miva?**

I think it is a little more complicated than other shopping cart services I used in the past. If you never set up a shopping cart before or new to e-commerce, it will take some time to learn. You need to do a lot of custom work to make your site look nice. Many of the modules you get from other shopping carts are free but Miva charges you for it. Their professional services are not cheap. I just paid to have custom work done for my website and it was expensive. I feel that they should give you at least 3 free hours if you sign up on their starter plan. However, if you are on their half or full dedicated server, they should at least give you a free 1 hour per month.  15 years ago, the professional service was free. David Hubbard never charged me a penny to do anything. I guess it goes with the time. 

**Recommendations to others considering Miva:**

Test their service on the dev. miva site before you decide. You should be able to set this up on your own. If not, then ask tech support to set you up and see if you like it. 

**What problems is Miva solving and how is that benefiting you?**

The benefit is Miva support. They have a great group of people working in the tech department 24/7. All of them are pretty amazing people.The president Rick Wilson will reach out to you as well  if you have any major issues. They are constantly hiring tech support. Just make sure you are talking to someone well trained. It will save you a lot of time. I rank them a 10 only because I can't find another service meets all my needs. However, expect to pay more. If you have a growing business and/or getting tons of traffic, then it's worth spending the extra money. 


## Miva Discussions
  - [What is Miva?](https://www.g2.com/discussions/44167-what-is-miva) - 2 comments, 1 upvote
  - [What is Miva?](https://www.g2.com/discussions/44162-what-is-miva) - 2 comments, 1 upvote
  - [How can I deal with MAP and MRP restrictions required by some of our vendors?](https://www.g2.com/discussions/24946-how-can-i-deal-with-map-and-mrp-restrictions-required-by-some-of-our-vendors) - 2 comments, 1 upvote
  - [What if I go over my allotted bandwidth or space?](https://www.g2.com/discussions/bandwidth-e0bb94f6-1eda-4853-9be9-bf6c30c0a61e) - 2 comments, 1 upvote
  - [Is support included in every plan?](https://www.g2.com/discussions/support-2c5cc815-fc49-4795-bd6e-7ab2dc4ea89d) - 2 comments, 1 upvote

- [View Miva pricing details and edition comparison](https://www.g2.com/products/miva/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+13%3A47%3A07+-0500&secure%5Bsession_id%5D=4b97595c-7a36-4358-878d-c3257ca0ca77&secure%5Btoken%5D=96213101315b495f176abe83fd32b7759f3736e7364b014fecd6af2f6fa888ae&format=llm_user)
## Miva Integrations
  - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews)

## Miva Features
**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

## Top Miva Alternatives
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,939 reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,230 reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews)

