I use Mitratech AssureHire for pre-employment processes like background checks, drug tests, and MVR. I appreciate how it allows users to easily select their own drug testing facility and sets up the drug test in a fast and easy way, reducing wait times and speeding up employment processes. The way it processes backgrounds helps a ton too. I really like the response rate of their customer service team and their eagerness to help out. My favorite feature would be the easy and accessible dashboard that lets me search and review backgrounds and drug tests easily. Switching to Mitratech AssureHire from a third party has created a faster and simpler process for us. Though it took a bit to get used to initially, after learning, it became a breeze. Review collected by and hosted on G2.com.

Well right now we have an issue with our W4 not displaying NRA when a candidate is a non resident alien. This has been an issue for about 5 months now. We're halfway through the year and it's taken a bit. Review collected by and hosted on G2.com.

I like that Mitratech AssureHire is an easy-to-use platform, seamlessly connecting to our applicant tracking system. We just click for a background check, and the potential hire fills out all the information, so we don't have to handle any private personal information upfront. It assures us that candidates are clear of any issues that might make clients feel unsafe, ensuring reputable team members and helping us avoid making bad hires. Also, the integration was straightforward with just a couple of emails, making it automatically part of our ATS. Overall, it does everything we needed it to do. Review collected by and hosted on G2.com.

I love for the reports to come through and attach back to our applicant tracking system on the profile that was selected to send the background check. That's about it. Review collected by and hosted on G2.com.

What I like best about Mitratech AssureHire is its intuitive UI/UX and overall reliability. The platform is easy to navigate, making it simple to complete tasks efficiently without extensive training. It also performs consistently well, providing a dependable user experience. The combination of ease of use and reliable performance makes it a valuable tool for managing background screening processes. Review collected by and hosted on G2.com.

One area for improvement would be integration capabilities. It would be helpful if Mitratech AssureHire integrated directly with our HRIS to reduce manual data entry and streamline workflows. Additionally, some of the AI/intelligence features can be inaccurate at times. For example, when the system auto-populates personal information based on an individual's Social Security number, the information is occasionally incorrect and requires manual verification and correction. Review collected by and hosted on G2.com.

The platform is incredibly easy to use and they keep me informed on the status of my people. They also integrate into our hiring platform so it makes it easy for me to keep everything in one place! Typically the process moves very quickly for candidates in the pipeline. The pricing is competitive with other companies and I always feel comfortable using it for the safety of my employees information. Review collected by and hosted on G2.com.

I don't have much that I dislike or really anything. It seems like the background check information that I receive can be pretty limited, but I feel confident they are screening accurately. Review collected by and hosted on G2.com.

I like that it integrates with our ATS so that background checks come into that system when they are ready. We don't have to check a separate site. Review collected by and hosted on G2.com.

I do not like that the reports are not cleaned up before they are made live. For example, charges and arrests, which can not be used show up on the background check. Also, the same charge will be on the report more than one time, which is confusing. The reports should be cleaned up before they are available for review. Review collected by and hosted on G2.com.

Overall, AssureHire has been a reliable solution for our background screening and testing needs, and I appreciate the excellent support provided by their team. Review collected by and hosted on G2.com.

The only area I would like to see improved is expanding the network of testing locations available for candidates. Having more convenient testing sites would make the process easier for applicants and improve the overall hiring experience. Review collected by and hosted on G2.com.

I like that we can handle our background checks, drug screening, and reference checks all in one platform. Review collected by and hosted on G2.com.

Recently, reference check turnaround times have been taking longer than five days. Our team often has to follow up and escalate these reference checks, since the delays can slow down our onboarding process. Review collected by and hosted on G2.com.

The feature that I like best with AssureHire is that it linked directly with our HRIS (Paycor). So now we can submit and start background checks without having to copy over all the info into a new website. Review collected by and hosted on G2.com.

The cost, I get we selected the package that we're paying for, but I think the background checks could be $10 cheaper. Review collected by and hosted on G2.com.

We love that AssureHire integrates with our payroll software for an all-in-one experience when hiring staff. Because of this, our supervisors can see when backgrounds are complete which usually takes up to 24 hours, sometimes as soon as one hour. The price also beats our previous background platform. We are happy customers! Review collected by and hosted on G2.com.

We have only been using AssureHire for about a month but so far there are only positives to say. Review collected by and hosted on G2.com.

We love that Assurehire is integrated with our HRIS system. It makes things super easy to move candidates and invite them to complete their information. Plus our rep, Stacia, is amazing! Review collected by and hosted on G2.com.

No major downsides, would like to see more customization options when it comes to alert emails for specific things within a package. Review collected by and hosted on G2.com.