Mitratech AssureHire

By Mitratech

4.2 out of 5 stars

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Mitratech AssureHire Reviews & Product Details

Mitratech AssureHire Media

Mitratech AssureHire Demo - Candidate Dashboards
View all candidates at a glance and where they fall within your talent pipeline.
Mitratech AssureHire Demo - Background Screening Package Selection
Only submit the background checks you actually need with custom screening packages.
Mitratech AssureHire Demo - Simple Screening Acknowledgment
Meet your candidates where they're most comfortable whether that's on a mobile device or a computer.
Mitratech AssureHire Demo - Background Screening Report
Easily review the status of all your candidate's background checks and their results.
Mitratech AssureHire Demo - Pre-Adverse Action Notices
Navigate adverse action compliantly and with ease.
Mitratech AssureHire Demo - Advere Action Report
Review the status of the adverse action and stay up-to-date.
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Mitratech AssureHire Reviews (14)

Reviews

Mitratech AssureHire Reviews (14)

4.2
14 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customizability of Mitratech AssureHire, noting that it significantly streamlines the hiring process and integrates well with existing systems. Many appreciate the quick issue resolution and responsive customer service, although some mention occasional delays in support. Overall, it is viewed as a reliable tool that enhances efficiency in background checks.

Pros & Cons

Generated from real user reviews
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"Customizable Platform with Quick Issue Resolution"
What do you like best about Mitratech AssureHire?

I really appreciate that Mitratech AssureHire has built a custom platform for my company, which ensures our issues and problems are solved within a 24-hour timeframe. It also communicates directly with our ATS and enhances the value of the service by allowing the exact compliance requirements needed for each candidate. Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

There are times the verification or customer service agents don't know the answer or solution, and I have to escalate to our CSM for a resolution, but this is not often. Review collected by and hosted on G2.com.

PT
Director of Human Resources/Risk
Enterprise (> 1000 emp.)
"Using Mitratech Assure Hire has given me back some valuable time!"
What do you like best about Mitratech AssureHire?

The automated component really speeds up the process which is key for a very decentralized organization with many locations hiring. Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

It sometimes red flags individuals with very minor concerns but that may have been an issue on our end setting it up. We look at it as better safe than sorry at this point. It's only a few and is a very minor inconvenience. Review collected by and hosted on G2.com.

Response from Ryan Dinkler of Mitratech AssureHire

Hey Paul, we're glad to hear that we've been able to save you time. Thanks for sharing your experience!

We also appreciate your feedback on the red flags, I've forwarded this over to our product team to ensure we're taking into consideration all feedback from our clients. Thanks again!

BS
Director
Mid-Market (51-1000 emp.)
"User-Friendly and Rapid Responses with Mitratech AssureHire"
What do you like best about Mitratech AssureHire?

Mitratech AssureHire is user friendly and provides rapid results. Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

There is nothing I dislike about using Mitratech AssureHire. Review collected by and hosted on G2.com.

ES
HR Manager
Mid-Market (51-1000 emp.)
"Lack of quality of Background Check"
What do you like best about Mitratech AssureHire?

Absolutely nothing at all. There is nothing but terrible things about AssureHire! Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

EVERYTHING! AssureHire has hands down the worst customer service ever, along with the worst background check I have ever seen run.

A background check ran on a recent employe revealed a clear background. However when the new hire started it was revealed that another current employee knew of this individual and upon looking further they had Felony charges on their background check that AssureHire missed.

When reaching out to the Customer Support Manager, I was informed that only the names matched and only partial DOB and SSN so they marked the report as invalid. When questioned further on why they didnt further investigate if they got partial matches and call the county in reference with finalized charges. The CSM informed me that they have a service we can purchase where it will ask the canddiate to disclose any criminal activity.

WHY should we pay for a service beyond the background check we are already paying for when AssureHire failed to do thie job and reach out to the court to confirm the validity of the partial match of the individual.

DON NOT USE THEM EVER! THEY SHOULD BE SHUT DOWN! Review collected by and hosted on G2.com.

Shelly M.
SM
Human Resources & Accounting Manager
Small-Business (50 or fewer emp.)
"Awesome Customer Service"
What do you like best about Mitratech AssureHire?

The startup with AssureHire was smooth; their customer service was available for any questions or concerns. Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

There have been no issues with them so far. Review collected by and hosted on G2.com.

Tanya H.
TH
Administrative Assistant
Enterprise (> 1000 emp.)
"Easy to use"
What do you like best about Mitratech AssureHire?

The process is very simple and easy to go through Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

I don't have the ability to see reports, which has nothing to do with the product itself. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Review"
What do you like best about Mitratech AssureHire?

Easiness of the portal and how customizable it is Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

Time it takes to receive drug screen results. Review collected by and hosted on G2.com.

Sunil S.
SS
Director
Mid-Market (51-1000 emp.)
"Review of AssureHire"
What do you like best about Mitratech AssureHire?

Useful tool for Recruitment Selection

One saves lot of time n energy Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

Nothing specific

If they have started online redressal,

I am not sure Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"AssureHire Review"
What do you like best about Mitratech AssureHire?

How fast and accurate the application works. Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

There is nothing you can really dislike. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Best Prehire program on the market"
What do you like best about Mitratech AssureHire?

AssureHire is user friendly on both sides, and is easy to use for the employee Review collected by and hosted on G2.com.

What do you dislike about Mitratech AssureHire?

Sometimes the customer service is slow to get back, but other than that it's a solid program Review collected by and hosted on G2.com.

Questions about Mitratech AssureHire? Ask real users or explore answers from the community

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Last activity over 5 years ago

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