--- title: Mitratech Acuity ELM Essentials Reviews meta_title: 'Mitratech Acuity ELM Essentials Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 111 reviews by the users' company size, role or industry to find out how Mitratech Acuity ELM Essentials works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 111 scale: '5' date_modified: '2026-07-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # Mitratech Acuity ELM Essentials Reviews **Vendor:** Mitratech **Category:** [Enterprise Legal Management (ELM) Software](https://www.g2.com/categories/enterprise-legal-management-elm) **Average Rating:** 4.0/5.0 **Total Reviews:** 111 ## About Mitratech Acuity ELM Essentials Acuity ELM is the leading cloud-based legal spend management solution popular for legal operations at small and mid-sized organizations seeking an easy-to-use and quick-to-implement solution to optimize legal processes and reduce spend that can grow with you. Acuity is a truly collaborative and transparent solution for legal departments to have visibility during collaboration between internal and external counsel. The unique reporting and analytics of Acuity educates your team with the foundations of what you should be measuring to find your business goals, and how you can hit those outcomes. With a 25-year proven track record of client satisfaction for general counsel, attorneys, paralegals, and legal professionals, Acuity ELM allows your team to gain insights for better decision making, gain visibility and control over matter processes. The solutions below and many more to empower your teams: Save time with invoice reporting, where bills are audited before they're ready for review. -eBilling -Matter Management -Reporting & Analytics -Collaboration Tools -Legal Hold -Mass Tort Manager ## Mitratech Acuity ELM Essentials Reviews ### 1. One of the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** Easy to use and understand. Simple and easy to setup. Clear and simple interface and gui. **What do you dislike about Mitratech Acuity ELM Essentials?** Nothing.I've never really had any problems. Everything always works as it should. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Faster payments. ### 2. Paralegal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** It is very user friendly and easy to naviate **What do you dislike about Mitratech Acuity ELM Essentials?** I have not run into any issues at this point in time **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** It has helped me become more organized ### 3. Great Legal Management / Invoice submission **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** Acuity ELM is simple to use and very intuitive. **What do you dislike about Mitratech Acuity ELM Essentials?** The only issue I have come across is entering revised budgets. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Easy to submit invoices and retrieve status. ### 4. Very Handy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** It is a great direct line to the client. **What do you dislike about Mitratech Acuity ELM Essentials?** Some of the notifications were redundant. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** It greatly helps to keep in contact with our client. ### 5. Easy to submit invoices **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** The ability to submit substantial invoices for quick payment is very helpful. **What do you dislike about Mitratech Acuity ELM Essentials?** Sometimes, it feels like a little bit of overkill. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Submitting invoices for payment ### 6. Excellent functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** Very reliable, useful, much better than its predecessor **What do you dislike about Mitratech Acuity ELM Essentials?** Would like some kind of e-mail notification feature **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Litigation organization, scheduling ### 7. A lot of requirements to get setup **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** Easy platform like other billing programs **What do you dislike about Mitratech Acuity ELM Essentials?** The setup is a pain, having to get documents notarized and downloading a app. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Quick uploading of bills is the benefit. ### 8. Acuity is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** the budgeting quarterly reports are very helpful **What do you dislike about Mitratech Acuity ELM Essentials?** we do not get invoice status emailed updates **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** ebilling our client ### 9. Fast Response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Mitratech Acuity ELM Essentials?** You get fast responses from the website. **What do you dislike about Mitratech Acuity ELM Essentials?** Wish client could setup more on their own. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Legal Billing. ### 10. Very user friendly once you get started **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Mitratech Acuity ELM Essentials?** I like that I can upload my invoices and know immediately if there are any errors in the entries, either time or expenses. Loading invoices through the interface is very fast and easy. I get immediate feedback on whether there are any problems with rates or obvious mistakes in the uploaded invoice. **What do you dislike about Mitratech Acuity ELM Essentials?** The exception check doesn't always realize that some entries may look like duplicates but they are separate entries on separate days. **Recommendations to others considering Mitratech Acuity ELM Essentials:** Hardest part is figuring out how to load your invoices in the proper format. The initial cost is hefty but if you use it for multiple clients, it is worth it. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** Submitting bills for the client is super fast and payment turnaround is faster. There is much quicker time frame for the client to be able to review the invoice because the basic errors have already been addressed. ### 11. Convenient E-Billing! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2017 **What do you like best about Mitratech Acuity ELM Essentials?** I love the ease of tracking multiple cases and the automatic billing options makes invoicing a breeze. **What do you dislike about Mitratech Acuity ELM Essentials?** For what we use this program for, I have not really noticed anything that I dislike about the software. **What problems is Mitratech Acuity ELM Essentials solving and how is that benefiting you?** This software really helps our team stay focused and on track. It allows us to track out outcomes and results so we know how to improve moving forward. ## Mitratech Acuity ELM Essentials Discussions - [Is Acuity ELM a startup?](https://www.g2.com/discussions/acuity-elm-history) - 1 comment, 2 upvotes - [How much does Acuity ELM cost?](https://www.g2.com/discussions/how-much-does-acuity-elm-cost) - 1 comment, 1 upvote - [How long does the implementation take?](https://www.g2.com/discussions/how-long-does-the-implementation-take) - 1 comment, 1 upvote - [Can Acuity Integrate with my claims and A/P Systems?](https://www.g2.com/discussions/can-acuity-integrate-with-my-claims-and-a-p-systems) - 1 comment, 1 upvote - [What type of companies do you work with?](https://www.g2.com/discussions/what-type-of-companies-do-you-work-with) - 1 comment, 1 upvote - [View Mitratech Acuity ELM Essentials pricing details and edition comparison](https://www.g2.com/products/mitratech-acuity-elm-essentials/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+05%3A45%3A44+-0500&secure%5Bsession_id%5D=1c793419-dc44-4c59-ae08-c786cfb003fc&secure%5Btoken%5D=d6299df474a1587e0a666bdf2c413b86ff7a5a291e47172eb57e9348e5a69768&format=llm_user) ## Mitratech Acuity ELM Essentials Features **Platform Content** - Matter Management - Spend Management - Contract Management - Template Library **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Data** - Visualization - Dashboard - Reporting **Agentic AI - Enterprise Legal Management (ELM)** - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Mitratech Acuity ELM Essentials Alternatives - [Brightflag](https://www.g2.com/products/brightflag/reviews) - 4.6/5.0 (196 reviews) - [Onit Enterprise Legal Management](https://www.g2.com/products/onit-inc-onit-enterprise-legal-management/reviews) - 4.5/5.0 (78 reviews) - [LexisNexis CounselLink](https://www.g2.com/products/lexisnexis-counsellink/reviews) - 3.8/5.0 (16 reviews)