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Top 10 Mitel MiCollab Alternatives & Competitors

By Mitel Networks Corporation
(32)4.3 out of 5

Looking for alternatives or competitors to Mitel MiCollab? UCaaS Platforms is a widely used technology, and many people are seeking powerful, sophisticated software solutions with voicemail to email, conference transcripts, and tenancy flexibility. Other important factors to consider when researching alternatives to Mitel MiCollab include meetings and features. The best overall Mitel MiCollab alternative is Microsoft Teams. Other similar apps like Mitel MiCollab are Webex Suite, 3CX, Zoom Workplace, and Genesys Cloud CX. Mitel MiCollab alternatives can be found in UCaaS Platforms but may also be in VoIP Providers or Video Conferencing Software.

Best Paid & Free Alternatives to Mitel MiCollab

  • Microsoft Teams
  • Webex Suite
  • 3CX
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Top 10 Alternatives to Mitel MiCollab Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Mitel MiCollab stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Telecommunications, and Utilities, and find the best product for your business.
    #1

  1. Microsoft Teams

    By Microsoft
    (15,835)4.4 out of 5

    2. Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

    Categories in common with Mitel MiCollab:

    Reviewers say compared to Mitel MiCollab, Microsoft Teams is:

    More usable
    Better at support
    Better at meeting requirements
    See all Microsoft Teams reviews
    #2

  2. Webex Suite

    By Cisco
    (18,326)4.2 out of 5

    3. Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.

    Categories in common with Mitel MiCollab:
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    Reviewers say compared to Mitel MiCollab, Webex Suite is:

    More usable
    Better at support
    Better at meeting requirements
    See all Webex Suite reviews
    #3

  3. 3CX

    By 3CX
    (466)4.4 out of 5

    4. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Mitel MiCollab:

    Reviewers say compared to Mitel MiCollab, 3CX is:

    More usable
    Better at meeting requirements
    See all 3CX reviews
    #4

  4. Zoom Workplace

    By Zoom
    (56,091)4.5 out of 5

    5. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

    Categories in common with Mitel MiCollab:
    Get a quote

    Reviewers say compared to Mitel MiCollab, Zoom Workplace is:

    More usable
    Better at support
    Better at meeting requirements
    See all Zoom Workplace reviews
    #5

  5. Genesys Cloud CX

    By Genesys
    (1,396)4.3 out of 5

    6. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with Mitel MiCollab:
    Get a quote

    Reviewers say compared to Mitel MiCollab, Genesys Cloud CX is:

    More usable
    More expensive
    Better at support
    See all Genesys Cloud CX reviews
    #6

  6. Slack

    By Salesforce
    (33,948)4.5 out of 5

    7. Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

    Categories in common with Mitel MiCollab:
    Get a quote

    Reviewers say compared to Mitel MiCollab, Slack is:

    More usable
    Better at support
    Better at meeting requirements
    See all Slack reviews
    #7

  7. GoTo Connect

    By GoTo
    (1,295)4.4 out of 5

    8. GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

    Categories in common with Mitel MiCollab:

    Reviewers say compared to Mitel MiCollab, GoTo Connect is:

    Better at support
    More usable
    Better at meeting requirements
    See all GoTo Connect reviews
    #8

  8. RingEX

    By RingCentral
    (1,035)4.1 out of 5

    9. RingCentral is a cloud-based business phone system

    Categories in common with Mitel MiCollab:

    Reviewers say compared to Mitel MiCollab, RingEX is:

    More expensive
    More usable
    Better at meeting requirements
    See all RingEX reviews
    #9

  9. Nextiva

    By Nextiva
    (3,243)4.5 out of 5

    10. The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Categories in common with Mitel MiCollab:
    Get a quote

    Reviewers say compared to Mitel MiCollab, Nextiva is:

    Better at support
    More expensive
    More usable
    See all Nextiva reviews
    #10

  10. Dialpad Connect

    By Dialpad
    (1,855)4.4 out of 5

    11. Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

    Categories in common with Mitel MiCollab:

    Reviewers say compared to Mitel MiCollab, Dialpad Connect is:

    More usable
    Better at support
    Better at meeting requirements
    See all Dialpad Connect reviews

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