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Discover the Mirakl Marketplace Platform for B2B, B2C and Services
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Mirakl Inc Reviews (14)

Reviews

Mirakl Inc Reviews (14)

4.1
14 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of integration and fast onboarding of sellers, which significantly enhances marketplace growth. Many appreciate the reliable support and the ability to manage multiple vendors effectively. However, some note that there is a learning curve during initial setup, which may require additional time and coordination.
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Evan d.
ED
Commercial B2B2C
Small-Business (50 or fewer emp.)
"Efficient Automation with Interface to Improve"
What do you like best about Mirakl Inc?

I appreciate Mirakl Inc's ability to structure and automate the management of a marketplace while facilitating the integration and monitoring of sellers. The platform offers tools to standardize the catalog, automate product and order flows, and simplify seller onboarding through structured and standardized processes. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

The interface and some automations of Mirakl Inc can be complex to handle, especially during the initial setup. Some features are spread across different sections, which can be confusing. A more intuitive interface would be very beneficial for users. Review collected by and hosted on G2.com.

Ryan M.
RM
Director of Digital Growth
Small-Business (50 or fewer emp.)
"Great Marketplace Connections, but Shopify Sync Could Be Simpler"
What do you like best about Mirakl Inc?

This is great for connecting to various marketplaces. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

Syncing content from Shopify is not as simple as it could be on the lower plans. Review collected by and hosted on G2.com.

George J.
GJ
Marketplace Executive
Hospitality
Small-Business (50 or fewer emp.)
"Mirakl Streamlined Our Seller Management and Operations"
What do you like best about Mirakl Inc?

What I like best about Mirakl is its ability to seamlessly manage a multi-vendor marketplace with robust scalability and strong API integrations. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

Nothing comes to my mind but custom reporting is somewhat limited unless paired with external tools or APIs, which adds dependency on additional development resources. Review collected by and hosted on G2.com.

Gayas K.
GK
Marketplace Executive
Small-Business (50 or fewer emp.)
"Enterprise Marketplace Management Made Simple with Mirakl"
What do you like best about Mirakl Inc?

What I like most about Mirakl is how easy they make it to grow a marketplace. Onboarding sellers is fast, the platform is super reliable, and their team actually supports you like a partner. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

It can be a bit complex to set up at first, especially if your team isn’t used to marketplace operations. There’s a learning curve, and getting everything running smoothly takes time and coordination. Review collected by and hosted on G2.com.

CINTHIA S.
CS
Catalog analyst
Consumer Services
Mid-Market (51-1000 emp.)
"Easy integration and complete platform."
What do you like best about Mirakl Inc?

Mirakl has a passive API and this allows integration with various other software such as RMS, in addition to providing very complete reports Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

It has many search engines. It could be a little easier to use. Review collected by and hosted on G2.com.

CP
Project Coordinator
Enterprise (> 1000 emp.)
"Marketplace and Integration Headaches"
What do you like best about Mirakl Inc?

The onboarding of new vendors who use Mirakl is wonderful. As their simplified approval process swiftly brings sellers on board, it is our best bet to speedgrowing the marketplace. The site is not only for the vendors, but also for the customers who will from now on place their order online. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

The habitually only integration of Mirakl and our current systems becomes troublesome. It is a bit confusing for their APIs are unbundled, and the documents do not have much clarity. On recommendation and application issues, we frequently need their support team, but they may take a while to respond sometimes. Review collected by and hosted on G2.com.

Ashley B.
AB
eCommerce Marketplace Manager
Small-Business (50 or fewer emp.)
"Mirakl could be more user friendly"
What do you like best about Mirakl Inc?

I think Mirakl's reporting features are pretty good. I also like that you can directly integrate with Shopify. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

The approval process for adding new products is fairly lengthy. When products require changes, it is not always clear what aspects should be changed. Review collected by and hosted on G2.com.

Cinthia Paloma A.
CA
Analista de Marketplace Júnior
Enterprise (> 1000 emp.)
"complete platform"
What do you like best about Mirakl Inc?

It is a complete platform, it is easy to integrate with other databases as it has a passive API, so it is very easy to consolidate the information we need there. Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

It could be more intuitive in some of the features it provides. Review collected by and hosted on G2.com.

Shubham G.
SG
Product Manager
Small-Business (50 or fewer emp.)
"A Great Solution for Expanding Online Marketplaces"
What do you like best about Mirakl Inc?

Mirakl is a wonderful tool to let retailers connect with vendors without actually taking on any added inventory risk. Mirakl is easy to setup, quick to integrate, and very user-friendly. Learning Mirakl was the easiest part for my entire team Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

Mirakl needs to support more integrations. Mirakl also has certain performance issues from what I have observed. The claimed uptime is four 9s but I have seen it down way more than that, so definitely scope to improve Review collected by and hosted on G2.com.

RS
Mid-Market (51-1000 emp.)
"It could be better"
What do you like best about Mirakl Inc?

the collection of APIs and the ease of using them Review collected by and hosted on G2.com.

What do you dislike about Mirakl Inc?

the lack of ease in adapting the platform to our needs, could you provide more information and adaptations for the Brazilian market Review collected by and hosted on G2.com.

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