---
title: Mitratech Mineral Reviews
meta_title: 'Mitratech Mineral Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 281 reviews by the users' company size, role or industry
  to find out how Mitratech Mineral works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 281
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Mitratech Mineral Reviews
**Vendor:** Mitratech  
**Category:** [Ethics And Compliance LMS](https://www.g2.com/categories/ethics-and-compliance-learning)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 281
## About Mitratech Mineral
Trusted by more than 1 million companies, Mineral is the HR and compliance leader for growing businesses. Our proactive solutions take the guesswork out of HR and compliance, giving clients peace of mind. We combine data, technology, and human expertise to drive innovation and personalized guidance. Mineral solutions include online employee training, handbook and toolkit generation, live expert advice from a team of HR experts, and a comprehensive resource library of user-friendly compliance information and HR best practices created to save organizations time and money, including free webinars, guides and checklists. Mineral’s network of partnerships has enabled it to build the largest HR community in the U.S. Mineral was formerly known as the combined entity of ThinkHR and Mammoth. For more information, visit www.trustmineral.com and follow us on Twitter at @Trust\_Mineral.



## Mitratech Mineral Pros & Cons
**What users like:**

- Users value the **responsive customer service** and easy-to-use platform of Mitratech Mineral for HR needs. (15 reviews)
- Users value the **ease of use** of Mitratech Mineral, making it accessible for new HR professionals and effective in practice. (12 reviews)
- Users appreciate the **informative resources** on laws and tax updates, which simplify HR processes effectively. (11 reviews)
- Users appreciate the **expert HR support** from Mineral, gaining confidence and efficiency in managing human resources tasks. (9 reviews)
- Users appreciate the **responsive customer support** of Mitratech Mineral, which enhances their overall experience and learning. (7 reviews)
- Users find Mineral&#39;s **easy setup** process fast and efficient, enabling quick configuration and effective resource utilization. (7 reviews)
- Compliance Management (5 reviews)
- Content Quality (5 reviews)
- Navigation Ease (5 reviews)
- Training (5 reviews)

**What users dislike:**

- Users experience **data inaccuracy** with Mitratech Mineral, encountering discrepancies between support information and portal details. (1 reviews)
- Users experience **delays** in responses, often waiting up to 24 hours for assistance, affecting promptness. (1 reviews)
- Users feel the **extra cost for the handbook feature** makes Mitratech Mineral more expensive than expected. (1 reviews)
- Users feel the **handbook feature&#39;s additional cost** limits access to essential tools within Mitratech Mineral. (1 reviews)
- Users note that the **customer support response time** can be slow, often requiring up to 24 hours for replies. (1 reviews)
- Users often find the **information vague or unclear** , leading to confusion about the product&#39;s features and usage. (1 reviews)
- Users desire the ability to **automatically accept required updates** , enhancing convenience and streamlining their workflow. (1 reviews)

## Mitratech Mineral Reviews
  ### 1. The HR Experts at Mineral are amazing professionals and a great resource.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Mitratech Mineral?**

This is my first time using Mineral, and I am impressed by the level of service and content. The training modules, the forms, and the HR experts have been helpful.

**What do you dislike about Mitratech Mineral?**

I want to use the Handbook feature and Anonymous Reporting, but I recommend adding these as part of a package instead of individual services.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

It helps in training, compliance, and employee relations.

  ### 2. Review for the Mineral Learning Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sherry A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

This is a very easy, in house platform to use for our internal training needs. They also have many topics for us to choose from and are updating more all the time.  The customer support is very easy to access if we have questions about the platform or if we run into technical difficulties.

**What do you dislike about Mitratech Mineral?**

Some times the employees have trouble finding their courses.  Once we show them on the screen where to find thier assigned course, they are able to manage.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

We are incorporating basic training for all employees.  We are doing some training at the onboarding step of new employees as well as getting seasoned employees the training as well.  We have completed our requirements of Basic First Aid as well as Lock Out Tag Out training for all employees.

  ### 3. Mineral is a Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ani K. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Mitratech Mineral?**

I especially like that Mineral is an HR's dream.  Courses and legal advice all in one place!  And the Live Handbook is a life-changer!

**What do you dislike about Mitratech Mineral?**

Some of the courses can't be accessed by phone.  A computer is needed.  Not all of our employees have access to a computer.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

The safety courses are a must!   

Keeping us compliant with state and federal laws is invaluable.

  ### 4. Has been great for resources and tools for HR.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy  T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Mitratech Mineral?**

Access to different tools such as the handbook maker, interview questions, templates and training for staff

**What do you dislike about Mitratech Mineral?**

Doesn't let you add your content to their site for comparison or storage

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Non-harassment training, also training for customer service and leadership roles has greatly reduced complaints and issues with communication with leadership

  ### 5. Lots of useful features!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Mitratech Mineral?**

Mineral makes drafting an Employee Handbook a breeze and keeping it up to date and complaint even easier! We can easily implement our required annual training and ask HR Experts for advice.

**What do you dislike about Mitratech Mineral?**

So far, I haven't discovered any downsides to Mineral.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

We needed to update our entire Employee Handbook and Mineral easily solved that problem for us!

  ### 6. Worthwhile Products and Services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wendy C. | HR &amp; Office Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Mitratech Mineral?**

I like the ease in getting information and the workshops/seminars that they provide that are up to date and on target.

**What do you dislike about Mitratech Mineral?**

I don't dislike anything about Mineral and what they offer.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral is addressing current concerns in the HR field and keeping us all up to date on trends and other worthwhile topics.

  ### 7. EXCELLENT Learning Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doreen G. | Director of Finance & HR Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Mitratech Mineral?**

The quality customer care and plethora of trainings and webinars that are easily available.

**What do you dislike about Mitratech Mineral?**

There are no dislikes with Mineral....at least not in my book.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

No problems at the moment, but with Mineral we do take advantage of their knowledge that helps us remain compliant with State, Federal and internal company policies.

  ### 8. All the HR help I need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Mitratech Mineral?**

I use the compliance area of the website to stay current with new laws and regulations across the states our company operates in. The training courses have been key in helping us stay compliant with Harassment training. The Salary Comparison tool has been extremely helpful during our annual review assessments. I've also chatted with an Expert when needed. Love having that access!

The customer service has been outstanding. Recently we lost access to Mineral through one provider, but gained access through another provider. We didn't skip a beat...Customer Service was so helpful in moving over all our trainings and status for each so it was seamless.

**What do you dislike about Mitratech Mineral?**

I wish there was spanish offerings for every training course. I wanted to roll-out the Active Shooter training to all employees, but wasn't able to include our spanish speaking employees.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Are we paying our employees what the market reflects? Yes. We want to be sure we're retaining and attracting top talent.

  ### 9. Quick and detailed response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen J. | Corporate HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Mitratech Mineral?**

I like the quick response time along with a detailed answer to my question.  I feel confident that I have received accurate information.

**What do you dislike about Mitratech Mineral?**

There is nothing I dislike about Mineral.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Ensuring that we are in compliance in human resources and payroll matters

  ### 10. Wonderful Small-Business HR Resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Mitratech Mineral?**

As a small business owner having a resource to discuss HR matters with is invaluable.  They are knowledgeable of state specific HR issues and I have learned so much from Mineral.  They also assisted with developing our Employee Manual which literally saved us thousands of dollars.

**What do you dislike about Mitratech Mineral?**

So far, I haven't found a downside.  They have so many resources, templates, etc that I can't imagine there being much to dislike.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral is helping us immensly as a start-up by providing reliable compliance information and situationally specific information without the added cost of hiring an HR professional.

  ### 11. Great compliance resource for small and mid-sized businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Mitratech Mineral?**

The readily available assistance from licensed HR professionals who are ready to help whenever is a fantastic service. Especially if your business doesn't have a lot of resources available to hire a licensed HR pro themselves

**What do you dislike about Mitratech Mineral?**

The UX/UI design is a little clunky; I'd like to see the advice section be more front-and-center which is the primary reason I frequent Mineral. Otherwise, not much in terms of complaints.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

The ability to help answer vague and unclear questions that might not have legal precedence yet. Espcially in states that are constantly adding new employment laws.

  ### 12. Mineral is a lifesaver if you need additional HR support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Mitratech Mineral?**

I love the SMART handbook, I no longer have to worry about making sure every policy is up-to-date, Mineral sends out notifications on policies that have changed or new policies are now in place.

**What do you dislike about Mitratech Mineral?**

If I had to pick anything, i'd say sometimes the advice given by the HR Experts is very conservitive.  I completly understand but being an newly inroducted HR Department of One, I need a little more direct guidence and not that it's a bad thing, Mineral errors on the side of caution when it comes to advice.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

The handbook is a huge help.  The fact that I'm alerted anytime a policy is updated or added is amazing.  You can actually view your text and compare it to the updated verbiage before you accept or dismiss the alert.

  ### 13. Mineral - lifesaver for HR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Mitratech Mineral?**

The helpful, topic specific, emails that are sent. Articles are timely and provide practical applications/support for our small business.

**What do you dislike about Mitratech Mineral?**

Not sure - for my use I have not found anything specific to dislike.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mainly keeps me abreast of HR compliance issues, hot topics and updates.  I wear many hats for our small company, personnel wise, and I am not formally trained in HR.

  ### 14. Great Resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gary F. | VP of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Mitratech Mineral?**

I like the timeliness of the information and the relevance to my everyday work. Lots of quality information that is both practical and insightful. I also like the amount of trainnging available as well. The site is easy to navigate and the information is timely as well, not outdated.

**What do you dislike about Mitratech Mineral?**

I can't think of anything. I have no complaints.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

I like getting perspective on current issues even if I disagree with them. Most of the problems I have had to deal with were Covid related and Mineral was up to speed with that.

  ### 15. Mineral

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Z. | Sr. HR Generalist &amp; Benefits, Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Mitratech Mineral?**

It's great. I can always count on Mineral to keep me on track of updates,

**What do you dislike about Mitratech Mineral?**

I appreciate the legal updates and new regs

**What problems is Mitratech Mineral solving and how is that benefiting you?**

legal updates

  ### 16. Comprehensive product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about Mitratech Mineral?**

My experience with Mineral has been great so far. Very knowledgeable HR experts, the portal is user-friendly, and thye respond to questions quickly!

**What do you dislike about Mitratech Mineral?**

I have been using MIneral for about a month, and I havent seen any downside!

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral helps with filling out legal documents, offers advice about HR best practices, as well as answering any compliance questions.

  ### 17. Fantastic resource for HR folks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tani M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Mitratech Mineral?**

Mineral provides relevant updates on a weekly basis and provides a searchable database for answers. Additionally, there is a knowledgeable subject matter expert just a click or two away. Mineral is easy to use and naviagte.

**What do you dislike about Mitratech Mineral?**

The canned data is not always germaine to my particular industry.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

As HR practitioners, we are expected to be knowledgeable on a wide variety of legal and practical topics. Mineral is a wonderful resource - both a repsitopry of searchable informaiton and a helping hand from a live perosn when needed.

  ### 18. The best HR support you will ever need in just one website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Mitratech Mineral?**

You can find HR experts  with trusted answers for any HR issue.  The Mineral platform is really easy to use and a timely service every time.

**What do you dislike about Mitratech Mineral?**

I like everything about Mineral platform.  You feel always supported

**What problems is Mitratech Mineral solving and how is that benefiting you?**

When in doubt management and myself go to the experts at Mineral

  ### 19. I recently reached out to Trust Mineral about the Unlimited PTO policies and legal challenges.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Mitratech Mineral?**

I appreciate the way the professional from Mineral quickly understood and responded to my question with a thorough answer. I could tell that I was talking to someone with the appropriate skills and knowledge.

**What do you dislike about Mitratech Mineral?**

The downside is that there is a slight delay in answers. It is less of a chat experience, but these drawbacks are not substantial.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral is helping me solve multi-state compliance issues.

  ### 20. Great for Tools and Templates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marie K. | HR Director, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

The HR Tools are great. There is quite a bit of relevant info on Mineral, but t isn't weighed down with a lot of unnecessary items. The Learn/Training section is the best part. It is so easy to nroll in a course and complete it at your own pace. The certificates are an added bonus.

**What do you dislike about Mitratech Mineral?**

More learning courses would be great. The website itself does appear a little outdated and could use a refresher.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Easy access to different HR courses, as well as other similar topics. The templates for policies and letters comes in handy when having to do something new.

  ### 21. Great tips!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn M. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Mitratech Mineral?**

Tips that get me thinking. Love the surprise tips that always seem timely with my currentl dilemnas/

**What do you dislike about Mitratech Mineral?**

Tips that get me thinking that make me do my reasearch so actually don't dislike anything.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Keeping the company out of trouble as well as being fair to our employees.

  ### 22. They are most professional, insightful, and able to respond without delay.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

The HR portion regarding laws in the state of Georgia.

**What do you dislike about Mitratech Mineral?**

Sometimes it is difficult to navigate their website. I have to call and have them walk me thru how to do something. But, when I do call they are most helpfull in resolving without a wait time.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

I am the only HR person in our company, I do run into situations that I need help resolving regarding employment law in the state of Georgia. The legal team is amazing and so helpful helping me understand the laws for our empolyees.

  ### 23. Small Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Mitratech Mineral?**

We are a small legal firm and as the Firm Manager I wear a lot of different hats. I love that when I need Human Resource support, I know there is a qualified HR Specialist available to address my questions and concerns.  Additionally, we recently started using the Smart Employee Handbook Plus. The implementation was beyond easy, the Employee Handbook is user friendly, and the support was exemplary.

**What do you dislike about Mitratech Mineral?**

The intergration of some areas of our old Employee Handbook and the Smart Employee Handbook Plus, was time consuming, but was not difficult.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

When an employee moved to California we needed to ensure our Employee Handbook was compliant, and we needed to find formal Harressment Training. Mineral was able to provide services that addressed both of these needs.

  ### 24. The best HR compliance and corporate learning management system software is Mineral.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon C. | Chief Marketing Officer, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Mitratech Mineral?**

The most helpful thing about Mineral is that it is a really great platform to develop employment laws and policies and is very helpful in offering everything needed as reference resources and support tools. It is a great platform for consuming large databases of information. The advantage of using it is that it is very user-friendly and easy to use compared to other platforms. It's very easy to navigate and get a very quick reply from them for any kind of issue.

**What do you dislike about Mitratech Mineral?**

I have yet to find any downsides to dislike about this platform. Everything about this platform is helpful and great for me. However, the user interface is a little problematic at times.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

This platform has helped me a lot in business, as it helps combine data and human skills to drive innovation and personalized metrics. This platform helps me support and guide business decisions. My clients are very satisfied with this platform, and using it has saved me a lot of time and money. A really great platform to help us with HR compliance.

  ### 25. Ease of use for Employee Handbook

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Mitratech Mineral?**

The progression of topics for the Employee Handbook was very easy to follow and make any changes that I need to to customize it for our company.

**What do you dislike about Mitratech Mineral?**

When you saved  the handbook at any time, it did not go back to the same area when I logged in to continue

**What problems is Mitratech Mineral solving and how is that benefiting you?**

We have not had an employee handbook, and are growing in staff, so we needed one.

  ### 26. Quick Expertise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

When I call for advice, the Mineral team are resposive and thorough.

**What do you dislike about Mitratech Mineral?**

The site is sometimes are to manuever.  Would liek a few more training topics added for first time managers.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Manuevering leaves of absences

  ### 27. Excellent resource for those who wear multiple hats.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

Mineral's training platform and handbook software have been incredibly helpful to me.  I also like the law updates they send out, as it keeps me informed.

**What do you dislike about Mitratech Mineral?**

I can't say anything negative about it. For my purposes, it's perfect.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Provides required training for our employees in an easy to use platform.  The handbook generator makes it easy to keep your policies updated even with the constantly changing laws.

  ### 28. HR Question

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Mitratech Mineral?**

The response was quick but efficient and professional.
They always respond in a resonable amount of time.  They are not afraid to answer hard questions.

**What do you dislike about Mitratech Mineral?**

I really have had nothing but positive expereiences.  I turn to Mineral about every nailbiting HR problem.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Hiring, firing, compensation questions.  And compliance.

  ### 29. Very Informative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Mitratech Mineral?**

Getting answers to questions you did not know you were going to need. I like the question of the week. It generally has something that I particularly would not think about until I open the email.

**What do you dislike about Mitratech Mineral?**

I have not found anything I did not like so far. If I do not need a webinar or subject offered that week, I skip that one.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Compliance or HR questions I may have. I can go and look up most topics and find something on it.

  ### 30. Great platform for HR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge B. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

I liked the law alerts and tools. The case support and responses with resources were great. I would recommend the handbook builder also

**What do you dislike about Mitratech Mineral?**

There was nothing I disliked. I would recommend it hands down.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

I was able to stay on top of employment laws at federal , state and local levels.  This is fantastic

  ### 31. Mineral has everything I need in one place!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lynn H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

Our company uses Mineral for it's various training courses but when I need a resource for safety or HR questions, I can always find what I need.

**What do you dislike about Mitratech Mineral?**

There is nothing that I dislike about Mineral.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

We needed a few courses for compliance and ethics and received so much more!

  ### 32. Very helpful and informational

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

They provide very informational advice every time I call.  I expecially like their follow up Email with detailed advice in writing so that I can save them for future reference.  Greatly recommended.

**What do you dislike about Mitratech Mineral?**

There is nothing I dislike about Mineral.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral helps us with different HR questions.

  ### 33. Easiest Employee Handbook Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Minerva L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

The state and federal updates for the employee handbook.

**What do you dislike about Mitratech Mineral?**

Sometimes keeping track of the harassment trainings can be tricky. Wish the system had better tracking or alerts for the employee due dates on those trainings.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

We are currently using for Harassment training and employee handbook.

  ### 34. Easy to use and great topics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Mitratech Mineral?**

The training is fast paced and informative

**What do you dislike about Mitratech Mineral?**

Sometimes the quizzes have questions that don't align with the training very well

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Gives us options for flexible training or our staff -- especially the training needed to meet HR legal standards in California.

  ### 35. Good compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura L. | Sr. People Operations Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Mitratech Mineral?**

The HR compliance function keeps me up to date on any changing laws. They also send great emails when big laws are changing. It's easy to keep up with HR compliance using Mineral.

**What do you dislike about Mitratech Mineral?**

The user interface can be a bit clunky at times. It doesn't always load the right way and almost feels like it's trying too hard to be "a product of the future"

**What problems is Mitratech Mineral solving and how is that benefiting you?**

It's a great tool for staying on top of ever-changing compliance. The Harassment Prevention Training is great because it's always up to date and makes it easy for our employees to complete the training.

  ### 36. Advice giving, company saving tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terence B. | Assistant General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Mitratech Mineral?**

If I have any issues about ANYTHING, MineralHR has representatives available to answer your questions. I've utilized their training videos for upper management, lower management, and even my employees. They have all benefited from Mineral's aid.

**What do you dislike about Mitratech Mineral?**

I work in the food and beverage industry. The majority of the training videos do not apply to my sector. They are intended for white-collar workers in offices.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Since I am not a certified HR representative, i rely on Mineral to assist and guide my business decisions so that my corporation is operating within the federal and state law.

  ### 37. Great resource for small businesses that need guidance with HR services

**Rating:** 5.0/5.0 stars

**Reviewed by:** sarah h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Mitratech Mineral?**

Easy to use and great resource for HR matters.

**What do you dislike about Mitratech Mineral?**

Some of the training videos are a little outdated.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Training courses essential to my organization are offered on Mineral and easy to use.

  ### 38. Excellent living handbook makes this a great benefit.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey N. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Mitratech Mineral?**

The living handbook helps to keep us compliant and generate a user-friendly handbook for our staff.

**What do you dislike about Mitratech Mineral?**

There is a lot of information available.  That is not necessarily a bad thing but it does require some effort to keep up.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral has allowed us to update our employee handbook and take it from a paper product to an electronic version.

  ### 39. Helps to keep us in compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kechell J. | Insurance Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Mitratech Mineral?**

The most helpful thing about Mineral is the law alerts. We appreciate this feature because it lets us know when there is new laws in our state that applies to use and how we can become compliant.

**What do you dislike about Mitratech Mineral?**

I haven't come across anything that I didn't like.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral is helping us with our HR compliance and training employees with their library of training videos.

  ### 40. Amazing Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leticia S. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Mitratech Mineral?**

The representatives are knowledgeable and attentive.

**What do you dislike about Mitratech Mineral?**

There is nothing I dislike. Everything is helpful.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Human resources issues.

  ### 41. Excellent support for my HR dept of 1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about Mitratech Mineral?**

I love having the HR expert feature to either: validate my own thinking or to do the actual research on a subject when I don't have the time to.  I also value the law update notices and the sample policies that save me tons of time in not having to start from scratch!

**What do you dislike about Mitratech Mineral?**

Maybe the wait time for HR expert response, which normally is next day and not an issue but it would be nice to have the option to prioritize an urgent need.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Support for a small HR staff

  ### 42. Efficient, Effective, Centralized Resource for HR Information Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melody F. | Director of People &amp; Culture, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Mitratech Mineral?**

Mineral offers everything an HR professional could need as a reference resource and support tool. The informational areas are excellent when researching employment laws and compliance requirements to build policies. The handbook builder is top-notch for small HR teams (or HR department-of-ones), and the learning platform has fantastic delivered content for compliance training as well as supplemental development modules.

While I preferred some of the UI of ThinkHR before it was acquired by Mineral, the usefulness of the content and service hasn't disappointed. The acquisition was good overall, as the completeness of the combined Mineral isn't parallelled by any other service I'm aware of.

**What do you dislike about Mitratech Mineral?**

The UI can be a little clunky to adjust to, but once you get accustomed to navigating around, it's not at all an impediment.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Staying up-to-date on HR topics is incredibly easy with Mineral, thanks to their regular newsletters and compliance updates. The handbook builder feature is especially helpful as an HR department-of-one, and I love the alerts when content in the handbook needs review and updating.

  ### 43. Amazing platform and user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heidi C. | Human Resources specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Mitratech Mineral?**

I love how helpful everyone is. I had trouble with the harassment  prevention training i didn't know how to create a user and set up a new training i called and they sent me an detailed step by step on how to send out this training to all employees. I really appreciate that.

**What do you dislike about Mitratech Mineral?**

I haven't found anything that i disliked . Love mineral HR the support team are always so helpful and they go above and beyond to ensuring i am receiving all the resources provided. They’re so patient and go above and beyond.It's so hard to figure out something i dislike i have had amazing interactions and experiences with each employee I have spoke to.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

I love how mineral sets up their users/clients for success . I really love the feature of a demo on how to navigate my way around mineral especially being a first time user to the platform. I also enjoy being walk through over the phone. Everyone is trained correctly on how to ensure we have all the assistance we need.

  ### 44. Mineral is a great resource for Human Resource professionals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie S. | Compensation and Benefits Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Mitratech Mineral?**

There are mulitple items I would say I like "best'. The Mineral 'Question of Week' is always applicable to my organization. These weekly emails help me rely on Mineral as a valuable resource to keep me up to date on all facets of my responsibility. A weekly email that provides value to my job is a great tool, and I would not consider it "spam" as I do with other resources. As we expanded our organization from Tennessee to Virginia, Mineral has been a great resource on compliance related to operating in a new state. We have also worked on setting up Smart Employee Handbook that can be a helpful guide for HR to share with Managers.

**What do you dislike about Mitratech Mineral?**

Personally, I have not experienced any downsides to Mineral. If I were to offer any suggestion, it would be to provide more webinars with SHRM credits. I believe I have only attended one webinar to date advertised by Mineral. I have reviewed the webinars available on Mineral. They are pre-recorded and, while helpful, it does not provide credits. I try only to attend SHRM-accredited webinars because they give all the same information, plus it provides credits that I can apply to my recertification.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Mineral is solving the problem of uneducated Human Resources staff and Managers. Employees sometimes have basic questions, and it can be overwhelming to use Google when every website can offer a variety of advice. Mineral helps break down the basics and allows users to create a handbook containing key policies. This benefits me as a Human Resources staff member to get a refresher or learn something new. I can then use this to educate the Managers I serve.

  ### 45. I Love Mineral, it is the perfect resource for anyone that works in HR or Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth M. | Benefits Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Mitratech Mineral?**

I love the training modules in Mineral; they are beneficial for new hires and employees that require some touch-up on their sklls. we have had other training modules, but Mineral is the best

**What do you dislike about Mitratech Mineral?**

The only thing that I dislike about Mineral is maybe the search options. I feel like they could be a little more user-friendly. perhaps they could add more information for your particular state

**Recommendations to others considering Mitratech Mineral:**

If your company processes payroll or deals with HR issues, or you want to stay compliant, then Mineral is a good fit for you. I have used Mineral at more than one of my employers, and as an HR representative, it helps make my job easier.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

I usually use Mineral to help solve problems with Leave of Absence issues. When particular situations are not just the average leave and require some additional research. I also use Mineral for certain ERISA policy questions and other State related issues so that i have the proper information for compliance questions and problems as well

  ### 46. HR insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shameika S. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about Mitratech Mineral?**

The platform and information provided.  There are examples of related HR situations, and it is very user-friendly. Also, there are constant alerts about compliance items.

**What do you dislike about Mitratech Mineral?**

Numerous tabs, still learning everything the site can offer

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Making sure I stay informed of training related to HR related issues, staying in compliance with many federal and state regulations

  ### 47. So many resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristi B. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Mitratech Mineral?**

Mineral has so many resources and options for training. We load their training docs into our LMS and assign them as needed. The information is accurate, concise, easy to follow, and doesn't drag on. Our staff has stated that if they don't log in often, then they have to reset their password, but besides that, we have only heard good things about them from our staff. They also send us emails alerting us to any law changes in our state to keep us ahead of the game and compliant. Contacting them is also easy and quick. This is a great all-in-one place!

**What do you dislike about Mitratech Mineral?**

Although their trainings are thorough, they are not as short as you might find in other places. For example, their OSHA trainings are longer than what you can find on YouTube, Saif, or OSHA itself.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

No comment.

  ### 48. Statewide Leave of Absence Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheri G. | Statewide Leave of Absence Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Mitratech Mineral?**

I like that the information is right at your fingertips.  You do not have to look far. Once you set your company up with the correct state information, they automatically populate the current and new laws for you which is great it cuts down on you looking for the information.

**What do you dislike about Mitratech Mineral?**

There is nothing I dislike about Mineral. There are times when you have too much information, but that is not a dislike but a preference for each user.  It can be overpowering with the information, but that is the double-edged sword that you have to deal with as an HR professional

**What problems is Mitratech Mineral solving and how is that benefiting you?**

When I asked a question about things like the state's specific COVID protocols, the information was there for me to be able to resolve problems with misinformation that was being shared.

  ### 49. Truly an asset to me.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiea P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Mitratech Mineral?**

The support and answers to many questions are available at your fingertips. The webinars are fantastic for staying current on your business's most recent HR compliance needs.

**What do you dislike about Mitratech Mineral?**

I really have nothing negative to say about the platform. It has been extremely valuable to me.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

Answering many of my questions as new circumstances in the work environment occur. Helping to keep me and my company complaint.

  ### 50. Mineral is filled with great resources and helpful items to help any HR professional!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fabi E. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Mitratech Mineral?**

It's easy to use. We utilize it mainly to create and maintain our Employee Handbooks. Mineral is easy to use and allows us to stay in compliance. If we have any organizational updates or changes, we can easily update and keep our team members connected to updates.

**What do you dislike about Mitratech Mineral?**

I have not had any negative experiences with Mineral so far. I truly believe this is a great resource for any HR professional and would recommend it to anyone needing to have additional resources to ensure compliance.

**What problems is Mitratech Mineral solving and how is that benefiting you?**

As previously mentioned, we utilize it to ensure we are updated and in compliance with all employment laws and changes to our employee handbook. We also use it for additional compliance resources or guidance regarding labor law concerns.


## Mitratech Mineral Discussions
  - [What does Mineral do?](https://www.g2.com/discussions/what-does-mineral-do) - 1 comment
  - [How much does MineralWare cost?](https://www.g2.com/discussions/how-much-does-mineralware-cost) - 1 comment

- [View Mitratech Mineral pricing details and edition comparison](https://www.g2.com/products/mitratech-mineral/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+07%3A39%3A08+-0500&secure%5Bsession_id%5D=4a8fee44-e1c2-42c7-a087-3fe78d8713b4&secure%5Btoken%5D=89c801242ed69b12d64cfc7c8654fec8e26084c1f598599e405fe6a8de48b94f&format=llm_user)
## Mitratech Mineral Integrations
  - [Bambee](https://www.g2.com/products/bambee/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

## Mitratech Mineral Features
**Platform Basics**
- Interoperability
- Performance

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Learning Content - Ethics and Compliance Learning**
- Standard Courses
- Authoring
- Internal Policies
- Programs
- External Courses

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications

**Ethics - Ethics and Compliance Learning**
- Offensive Behavior
- Business Ethics
- Code of Conduct

**Course Delivery**
- Communication & Notifications
- Assignment Scheduling

**Platform Content**
- Automation
- File Sharing
- Content Library

**Compliance - Ethics and Compliance Learning**
- Corporate Compliance
- Department Specific Content
- Safety
- Industry Specific Content

**Course Management**
- Varied User Types
- Certifications
- Industry Compliance 

**Generative AI**
- AI Text Summarization

**Certifications - Ethics and Compliance Learning**
- Renewals
- Job Related
- Regulatory

**Platform**
- Customization 
- User, Role, and Access Management
- Dashboards

**LMS Marketplace**
- Subscriptions

**Reporting - Ethics and Compliance Learning**
- Feedback
- Performance
- Non Compliance

**Interface**
- White Labeling
- Multilingual

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Manager Portals
- Content Storage and Management
- Content Libraries

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

## Top Mitratech Mineral Alternatives
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