Mindmatrix PRM Pros and Cons

Monthly calls with our Client Success Consultant. These have been very beneficial in helping us better utilize the platform and keeping us on track. Review collected by and hosted on G2.com.

The content that is created and available for us to use is fairly limited in scope and somewhat repetitive. Review collected by and hosted on G2.com.

MindMatrix (MM as I name it with some love) is an end-to-end business solution for any company which requires understanding the marketing and sales assets, activities, and performers in many different ways. The platform is excellent by itself, but strategic planning, users onboarding, and execution will be the intuitive way to get the Return on Investment. You can consider measuring the CAPEX and OPEX to make sure all this is entirely true! Review collected by and hosted on G2.com.

There is a roadmap MM is working on. So far, I think it is a matter of time to keep improving the entire platform. Keep in mind that the platform is flexible and adaptable. Review collected by and hosted on G2.com.

The consultative process to build our partner portal was amazing and supportive. Once up and running the monthly touch points have helped us deliver a partner easy interface and navigate the hand over of staff to manage the portal. Review collected by and hosted on G2.com.

Some configuration could be pushed to the administrator and the company/organisation field could be set to remember so sales opportunites can be tracked against the partners client names. Review collected by and hosted on G2.com.

Ease-of-use is the biggest plus of Mindmatrix - The Mindmatrix portal is pretty intuitive, even for beginners. The platform has a lot of capabilities, but they are nicely compartmentalized so you see only what you need to see and use. In a couple of previous platforms that we had tried out, everything was out in the open to everyone, regardless of their user role, which was very confusing for some. Also, their dashboards are 100% customizable and widget-based. Review collected by and hosted on G2.com.

The user interface may not be modern as some but the it is easy to use and very simple Review collected by and hosted on G2.com.

MindMatrix provided Vijilan and its partners with a unified hub for better coordination of efforts related to marketing, sales, and communication. Lead generation and closing rates were improved by using the platform's specialized marketing automation and sales enablement solutions. and of course the comprehensive training materials helped in the onboarding of new MSPs, while data analytics helped with opportunities to improve teamwork between my team and our partners. Vijilan's operations and relationship with its partners improved every since we adapoted MindMatrix. Review collected by and hosted on G2.com.

I like to see integration with ChaptGPT for content creation. Review collected by and hosted on G2.com.

This company is top notch, with one of the best support team, customer service/ account management team, and after 20 years of owning several businesses, I wanted to take the time to share how great they are. Companies like these DESERVE to have a natural / organic growth from referrals, so they can stay great, and not waste money on marketing...

The content is amazing, the features and flexibility of their database and integration (in our case, with DATTO PSA), is impressive, and social posts are great as well. Really awesome company and product! Review collected by and hosted on G2.com.

The only downside is that their SMTP domains are sometimes causing emails to land in spam folder of the recipients. The workaround though is to simply add your own domain / subdomain as a sending domain, and problem is solved. This is not a risk if you have a clean list... Review collected by and hosted on G2.com.

The MM PRM Portal provided extensive customization options, allowing us to tailor the portal to our specific needs and branding requirements. From customizable dashboards to personalized partner communications, this flexibility ensures that the portal aligns perfectly with our business objectives and will enhance the overall partner experience. The MM PRM Portal also provides us with comprehensive tools for managing partner relationships, from onboarding new partners to tracking performance metrics; this portal covers all aspects of partner management. Review collected by and hosted on G2.com.

The mobile aspect of the application needs more development; although helpful, the interface is significantly below what I have expected when using the portal on a desktop. Review collected by and hosted on G2.com.

Sunil Rana has been an exceptionally knowlegable and helpful through the many years that Mindmatrix has helped us with out marketing. Sunil just takes care of everything that is needed for Nomad's marketing sucsess. Review collected by and hosted on G2.com.

They are so good at marketing that it makes me feel like I'm not doing anything... Review collected by and hosted on G2.com.

We have used partner marketing platforms before which reduced marketing content storage into essentially a content dump, where all the content was sent to and forgotten! But, Mindmatrix is different. We can assign filters and tags to content pieces making it easy to retrieve them. We have the ability to attach expiry dates to content, so obsolete content isn’t in circulation accidentally. Their AI-powered content recommendation engine helps our partners pick and use the right content for the right prospect. Furthermore, partners are able to give us solid feedback on the content through the platform’s content rating system. All in all, Mindmatrix’s content management module is super-impressive! Review collected by and hosted on G2.com.

I have Nothing to report about them..Feature line - Their AI-powered content recommendation engine helps our partners pick and use the right content for the right prospect. Review collected by and hosted on G2.com.

Thething that I like best about MindMatrix is their consierge service and monthly account management. They're very good about creating content quickly, when needed, or resolving issues in a timely manner. During the monthly review meetings, the Account Managers are good about providing insights on how to drive usability and improve performance, which is also really helpful. Plus the number of features allows us to grow the activities we are able to offer to our partners. Review collected by and hosted on G2.com.

Getting used to the interface can take some getting used to, would like to see less clicks needed to perform certain tasks. Review collected by and hosted on G2.com.