Mindbody has every feature I need to run my boutique yoga studio. I use the branded web so that clients can sign up for classes and manage their account right from my website. The reports are user friendly and help me keep on top of my business. Whenever I need help, the customer support responds very quickly and helps me right away. Over the years, my account reps have helped me to make full use of the marketing suite, automations, lead management and messenger, so I have multiple touch points to convert new leads to membership. Review collected by and hosted on G2.com.

I wish that it was easier for people to sign up and pay for a guest. Review collected by and hosted on G2.com.

We’ve been with Mindbody for years, and while the platform itself continues to evolve in great ways, what really makes the difference is the quality of service behind it. I want to give a huge shout-out to our Senior Account Executive, Alex Miller, for going above and beyond to support our studio.

Alex took the time to truly understand the unique needs and financial realities of our business and worked with us to find a solution that made it possible to implement a new marketing automation platform—something that will absolutely elevate our engagement and growth. He was responsive, flexible, and genuinely committed to helping us succeed.

It’s rare these days to find someone who leads with both heart and professionalism, and Alex did just that. We’re excited to see what’s ahead thanks to the support he’s provided. Grateful to have someone like him on our side.

—Stacey

Studio Zee Pilates Review collected by and hosted on G2.com.

While the platform offers powerful tools, it can feel a bit overwhelming and complex at times—especially when trying to navigate setup or access support quickly. Some features require multiple steps or workarounds that aren’t always intuitive. That said, having a knowledgeable account executive like Alex has made a big difference in helping us get the most out of the system. Review collected by and hosted on G2.com.

They have a good amount of details reports available. Review collected by and hosted on G2.com.

The ease of use between the business app and online website. some client info, like CC do not always show up in both places. Limited features on the MB business app. Review collected by and hosted on G2.com.

I like being able to copy an entire year's worth of classes for the next fiscal year. I also like the reports - how convenient it is to download as an Excel and to find specific data. The customer service is also so personable and helpful. My requests have been quickly resolved. Review collected by and hosted on G2.com.

I wish we could prioritize and assign multiple memberships for one client. Review collected by and hosted on G2.com.

We use Mindbody to accommodate a number of different departmental functions that are interrelated. From booking our appointments, our customers are thus charged and our staff are thus paid. There are no extra programs or software I have to use to bring payroll data to the point of processing payroll. Amongst other features like this, there is a lot of integration. 24 hour customer support was also essential to us in our earlier years of using Mindbody when we were still learning to use the software to suit our needs. Review collected by and hosted on G2.com.

Fitting our business needs into Mindbody's constraints have proved challenging at some points when we first began using it, but we have since adapted. It is a rich software, but there are always going to be system "catches" that do not work for your business. Review collected by and hosted on G2.com.

Ease of navigation and booking appointments. Review collected by and hosted on G2.com.

Struggle with updates and not being notifies when changes are made - we log in and have to relocate everything which is very stressful!!!! Review collected by and hosted on G2.com.

mind body capital is the best thing about mind body Review collected by and hosted on G2.com.

Not enough mind body capital after the first one is paid, takes long to get pre approved for a second mind body capital Review collected by and hosted on G2.com.

Class management, reporting features, client management. Review collected by and hosted on G2.com.

Some reporting features are limited.

In Marketing Suite, email feature is clunky and hard to use. Review collected by and hosted on G2.com.

How it has all the classes schedule listed out, options to pay for classes , swim lesson Review collected by and hosted on G2.com.

Sometimes it behaves odd like shows members non member rates Review collected by and hosted on G2.com.

The Point of sale interface is easy to use. Review collected by and hosted on G2.com.

client info pages looks cluttered to me. Review collected by and hosted on G2.com.