The ease of finding and booking classes nearby Review collected by and hosted on G2.com.

on the staff side the interface seems outdated and confusing Review collected by and hosted on G2.com.

Mindbody has been helpful at allowing me to showcase the diversity of our services, from workshops to classes to health services. Customer support is top notch with ready access and very quick follow-up. The application easily integrates with my website using the branded web features as well. Review collected by and hosted on G2.com.

Mindbody continues to upscale its product through ongoing updates that only make this product better for me as a business owner - and ultimately, for the consumer. Review collected by and hosted on G2.com.

There was an entire orientation offered, my upgrade was discounted and offered full training, they have amazing customer service who can either help with my problem or do their best to try to solve it or send it up the ladder. I feel like it is an intuitive program to use, and if there is a setting I'm having trouble with (which rarely happens in the nearly 9 years I've used MindBody) it is usually something tiny and hidden that customer services solves for me. They treat me with respect; they don't expect me to know technical jargon, but they also don't speak to me like I've never seen a computer before. It's the perfect balance, and they've made being a small business owner that much easier. I had a HUGE issue when the backend payment processor company changed and they worked diligently with me, advocating for me with the bigger company, to help me find a way to make my business continue working for my clients. Review collected by and hosted on G2.com.

It's like a lot of the other scheduling sites; there are all of these amazing features, but it's all based on a hierarchal payment scale that doesn't always feel viable for a small business starting out, or worth the payment, even if the features are helpful, they aren't helpful ENOUGH all the time.

I'm not the biggest fan of subscriptions in general, but this is one that feels worth the monthly payment, even if just for the customer support. Review collected by and hosted on G2.com.

Mind body capital as a feature is the beat part to help scale a business Review collected by and hosted on G2.com.

More mind body capital offers more often Review collected by and hosted on G2.com.

Mindbody's reporting suite is second to none. it has improved drastically over the last year. the system is also easy to use for customers and has been very stable Review collected by and hosted on G2.com.

the branded app needs a rethink. customers should be able to do more on it (filter / purchase retail etc..) Review collected by and hosted on G2.com.

The marketing suite is amazing and I love that it is easy to navigate. Review collected by and hosted on G2.com.

The updates can lead to customer confusion and I do not like that we can not link directly to Quickbooks Review collected by and hosted on G2.com.

The platform is very user-friendly, with everything clearly organized and easy to locate on the website. I use it every day and rarely encounter any problems. Review collected by and hosted on G2.com.

I can't think of anything negative to mention. Review collected by and hosted on G2.com.

Good customer service. Easy to use. Reports Review collected by and hosted on G2.com.

One time I was locked out of my account and my account was given to another CTC (Certifed Training Center) without my permission and taken over by a business that is not mine. It was a rough time. Review collected by and hosted on G2.com.

includes everything needed to manage a small/medium sized fitness business. Review collected by and hosted on G2.com.

it's complicated to be able to figure out complete functionality. Review collected by and hosted on G2.com.

Mindbody is still an easy software to use, however i feel it could use an update. Review collected by and hosted on G2.com.

The glitches have not been resolved in totality. Review collected by and hosted on G2.com.