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14 Mimeo Reviews
Mimeo is a wonderful platform that is designed to make the process of building collateral and printing them very easy and self-servicing. What stands out for me and makes my relationship with Mimeo exceptional is the customer service. Having a designated team member to support me with my projects and the entire support team available (at all hours of the day) to help me track packages, deal with design inquiries, etc. is invaluable! Review collected by and hosted on G2.com.
My only struggle comes with handling materials being sent to some International regions, often materials will get held up at customs and require (sometimes extensive) additional documentation. The Mimeo team is ALWAYS quick to work with me and our recipient to expedite and clear any clogs - it's such a fantastic support system. Review collected by and hosted on G2.com.
Customer service from our account manager and immediate assistance. Review collected by and hosted on G2.com.
Like everything shipped these days, sometimes it takes longer to get materials than you think it should. That is not really a Mimeo problem. Review collected by and hosted on G2.com.
The customer support is incredible. Bill Ulmer is the contact I repeatedly go to and he is always so knowledgeable and willing to help! Review collected by and hosted on G2.com.
When building binders in Mimeo, it is a pain to add a document in the middle as it throws off the entire rest of the binders tabs/slip sheets. Review collected by and hosted on G2.com.
If we have any issue at all our customer success representative fixes that issue immediately, and we rarely have any issues! Review collected by and hosted on G2.com.
Slight learning curve to using the platform, but the reps are there to assist. Review collected by and hosted on G2.com.
The best part is that Mimeo is completely self service! I appreciate being able to manage my needs on my own time. Review collected by and hosted on G2.com.
The UI is behind the times. The express checkout is often buggy Review collected by and hosted on G2.com.
It's very easy to use. It provides the necessary tools to create booklets for a school project or your own start up company. I created a small booklet the that I plan to expand and sell as a product of my trip to Cuba. I was able to create a good quality, spiral and stapled booklet of my adventures. They also provide discounts for users as well. Review collected by and hosted on G2.com.
Nothing was wrong with the service. I would only ha e to say that purchasing one booklet was a little pricey but, as I stated before they do provide discounts especially if you buy in bulk. Also I had over 30 pages in my booklet, in color and I wanted it glossed. Review collected by and hosted on G2.com.
The - beyond amazing - customer service that we get! While we know that they have many customers and I'm sure many of those are much larger than we are, they make us feel like we are their only customer.
Our team uses Mimeo to print and ship RFPs. We looked at a lot of "online printers" and I can assure you that no one understands the RFP process like Mimeo. Review collected by and hosted on G2.com.
Having used Mimeo's services for more than 10 years now, I am hard pressed to find anything that I dislike! I started using Mimeo with a prior employer and after starting a new role, introduced my current company to Mimeo. Review collected by and hosted on G2.com.
The quality of Mimeo's products is outstanding. They have a wide variety of standard options, but they're always willing to work with me on custom documents. The turnaround time is very quick, which is amazing considering how good the end products look. Customer, quality and account support are superior. All staff prove very knowledgeable and helpful. Review collected by and hosted on G2.com.
Nothing really. Any time there have been issues with my orders (and this is rare), the customer service team has been very responsive and taken corrective actions immediately. Review collected by and hosted on G2.com.
