--- title: XProtect Reviews meta_title: 'XProtect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how XProtect works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 90 scale: '5' date_modified: '2026-07-17' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # XProtect Reviews **Vendor:** Milestone Systems **Category:** [Video Surveillance Software](https://www.g2.com/categories/video-surveillance) **Average Rating:** 4.5/5.0 **Total Reviews:** 90 ## About XProtect Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices. ## XProtect Pros & Cons **What users like:** - Users value the **intuitive user interface** and **comprehensive camera setup** features of XProtect, enhancing security management ease. (11 reviews) - Users value the **robust integration capabilities** of XProtect, allowing seamless compatibility with various CCTV brands and solutions. (8 reviews) - Users highly value the **ease of use** of XProtect, appreciating its reliability and scalability for security needs. (7 reviews) - Users commend the **quick and helpful customer support** from XProtect, ensuring a reliable monitoring experience. (6 reviews) - Users highlight the **effective monitoring** capabilities of XProtect, benefiting from its user-friendly interface and advanced features. (6 reviews) - Users love the **robust security features** of XProtect, enhancing reliability and protecting data effectively. (6 reviews) - Users value the **reliability** of XProtect, noting its stability and ease of use after setup. (5 reviews) - Installation Ease (4 reviews) - Setup Ease (4 reviews) - User Interface (4 reviews) **What users dislike:** - Users find XProtect to be **expensive** , particularly with licensing fees and ongoing care costs impacting smaller customers. (5 reviews) - Users face a **complex setup** with XProtect, making initial installations and advanced features challenging to navigate. (4 reviews) - Users find the **interface design outdated** and suggest a need for modernization and improved usability in XProtect. (3 reviews) - Users find the **limited customization** options of XProtect frustrating compared to competitors, hindering user-specific adaptations. (3 reviews) - Users experience **slow performance** with XProtect, including high resource usage and slow uploading speeds affecting usability. (3 reviews) - App Instability (1 reviews) - Users experience **camera issues** with XProtect, particularly with installation, management, and compatibility for numerous cameras. (1 reviews) - Dependency Issues (1 reviews) - Difficult Training (1 reviews) - Installation Problems (1 reviews) ## XProtect Discussions - [What is XProtect Essential used for?](https://www.g2.com/discussions/what-is-xprotect-essential-used-for) - 1 comment - [View XProtect pricing details and edition comparison](https://www.g2.com/products/xprotect/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+16%3A00%3A53+-0500&secure%5Bsession_id%5D=5d2eb9bb-1ada-4d7a-8b08-ed3d33e97dc7&secure%5Btoken%5D=ea10f6da746fc79b34787377c067c817a281e027dcbb2d7998ac4f9d4e817184&format=llm_user) ## XProtect Integrations - [Awiros](https://www.g2.com/products/awiros/reviews) - [IRIS+™ Video Analytics Platform](https://www.g2.com/products/iris-video-analytics-platform/reviews) - [Unison](https://www.g2.com/products/unison/reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) ## XProtect Features **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top XProtect Alternatives - [Blue Iris](https://www.g2.com/products/blue-iris/reviews) - 4.4/5.0 (18 reviews) - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (605 reviews) - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (138 reviews)