Milestone
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Milestone
By Milestone Systems
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4.5 out of 5 stars
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Milestone Reviews & Product Details - Page 5

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Milestone Overview

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What is Milestone?

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices. BriefCam helps you create safer more efficient environments with accelerated video review including VIDEO SYNOPSIS that overlays objects from different timestamps onto a single screen; real-time video analysis and alerts; and comprehensive business intelligence dashboards. Arcules helps you modernize security operations with cloud-based video management, simplified incident resolution, centralized IT management, flexible deployment and storage, and security and compliance standards that ensure you can maintain data protection, cybersecurity best practices, and regulatory compliance.

Milestone Details
Product Website
Discussions
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Milestone XProtect® provides security through situational awareness and a VMS interface that allows for rapid responses to incidents, as well as the tools to optimize business and organizational processes. Companies are able to choose from more than 13,000 cameras and devices from market-leading manufacturers to use in their video surveillance systems, as well as add software integrations from third parties for even more capabilities and functionalities, such as access control. Based on their needs, customers can choose from the following five variants: XProtect® Essential+, XProtect® Express+, XProtect® Professional, XProtect® Expert and XProtect® Corporate.

How do you position yourself against your competitors?

With 25 years of industry experience, Milestone is a trusted partner in video management, analytics, and cloud solutions. Our open-platform portfolio enables you to seamlessly connect and centralize cameras, sensors, and sites for greater security and operational efficiency. Designed for scalability, Milestone’s solutions adapt to your evolving needs, offering streamlined installation, expert support, and the flexibility to tailor your system to your unique requirements.

Seller Details
Seller
Milestone Systems
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
16,151 Twitter followers
LinkedIn® Page
www.linkedin.com
1,598 employees on LinkedIn®
Description

Milestone Systems delivers open platform video management software that helps organizations ensure safety, security, and operational efficiency through intelligent video technology.

SB
Overview Provided by:
Stephanie Bæk

Recent Milestone Reviews

SR
Stella R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good system for camera viewing !"
Most amazing feature about milestone is getting archived videos and setup of multiple cameras.It is easy to navigate and user interface is quite cl...
Read more
OD
Olivia D.Enterprise (> 1000 emp.)
5.0 out of 5
"Reliable video management but initial setup takes time."
1. Milestone XProtect has the ability to view life feeds from multiple buildings in real time. 2. Features like motion detection, facial recognit...
Read more
LH
Lina H.Enterprise (> 1000 emp.)
4.0 out of 5
"Enterprise grade surveillance with excellent flexibility."
Our team deployed Milestone XProject in a manufacturing facility to monitor production area, warehouses and office security. Milestone XProject is ...
Read more
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Milestone Media

Milestone Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone Demo - XProtect Video Wall
XProtect Video Wall
Play Milestone Video
Play Milestone Video
Play Milestone Video
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61 Milestone Reviews

4.5 out of 5
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61 Milestone Reviews
4.5 out of 5
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4.5 out of 5
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Milestone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MilestoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Banking
CB
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Adding a new cam is very easy

Searching in the history with advance search is very pratical

Plate recognition work very well Review collected by and hosted on G2.com.

What do you dislike about Milestone?

The price of the licences and carepack are a little too much expensive Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Problem of server processor, masking, motion Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
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We appreciate your positive review of Milestone XProtect and are continuously working to provide cost-effective solutions for our customers. Thank you for sharing your experience with us.

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JO
IT Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

It's an open platform and highly customizable, the support SLA is good.

The user manual is complete and it's easy to implement and use. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

In terms of analytics, they only have native motion detection, other VMS have had native analytics for a couple of years now. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Early threat detection and ease of use for operators. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
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We're pleased to hear that you find Milestone XProtect easy to implement and use. We appreciate your feedback on the need for more advanced analytics, and we are committed to enhancing our features to better serve our customers' needs.

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Verified User in Oil & Energy
AO
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Innovation - They adapt latest technology and keep improvising the product to be the best in the market Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Licensing concept and cost. It's fair to earn but should come up with new way to still earn and cost less. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Integration issues were resolved and have 1 common platform to use for multiple systems Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for recognizing our commitment to innovation. We understand your feedback about licensing costs and are continuously working to provide the best value for our customers.

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Mahmoud A.
MA
technical support
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

everything is just a wonderful of milestone the management are super easy to use and got tons of features Review collected by and hosted on G2.com.

What do you dislike about Milestone?

actually i dont dislike anything about milestone Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

user management it helps me to give.a certain privileged information to the user's Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your positive experience with Milestone XProtect.

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Share
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

The GUI for the Smart Client is fluent, easy to use and asthetically pleasing. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

When databases break which then causes Recording Server to break. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Issues with a corrupt Database on our Archive Drive. Review collected by and hosted on G2.com.

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JM
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

East of Use, Integration into Lenel Systems Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Have not found any at this time with Xprtect. Have meet all of our expecataions Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Supplied integration with our door access sytem and supply additional storage long term storage Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

We're glad to hear that Milestone XProtect has met all of your expectations and has seamlessly integrated into your Lenel systems. Thank you for sharing your experience.

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AS
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

1.Smart Client Very Usefull to manage all the camera liveview for monitoring

2.Easy for integration

3. Usefull to manage for large camera deployment Review collected by and hosted on G2.com.

What do you dislike about Milestone?

1. technical support can be improved

2. Customer support can be improved

3.VMS very usefull but price very expensive compare to others VMS brand Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Usefull for large deploment and multi-site architecture. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your feedback on Milestone XProtect. We're happy to hear you find the Smart Client useful for camera management and that you appreciate the integration capabilities. We appreciate your suggestions for improvement in technical and customer support. We're constantly working to enhance our services to better assist our customers.

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Haider F.
HF
Project Quality Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Milestone?

1- Easy User Interface

2- Operating speed

3- Recording playback features

4- Integration with other vendors Review collected by and hosted on G2.com.

What do you dislike about Milestone?

1- Consumes a lot of CPU and RAM

2- Tiny recording skips are hard to rectify Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

It is one of the best VMS in the market Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your feedback on Milestone XProtect. We appreciate your positive comments on the user interface, operating speed, recording playback features and integration capabilities. We understand your concerns about CPU and RAM consumption, as well as recording skips. Our team is continuously working on optimizing performance and addressing any issues to enhance your experience.

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ammr a.
AA
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone?

the play back verey reliable it is also sufficient Review collected by and hosted on G2.com.

What do you dislike about Milestone?

need to alow mor floating also more function in mobile app Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

realible survelillance and aslo nice platform to implement extra services Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

We're glad to hear that you find the playback reliable and appreciate your input on the need for more floating and additional functions in the mobile app. Thank you for your feedback.

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Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Like the intergration support, investigations and the mobile client.

Customer support has been great and the team assists with every issue. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

The smart client is horrible, it definetly needs to support custom layouts, similar to what NX does. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Its allowing us to integrate our alarm system and halo sensors. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your experience with Milestone XProtect. It's great to hear that our customer support team has been helpful in assisting you with any issues and we will take your feedback about the smart client into consideration for future improvements.

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Milestone Categories on G2
Video Surveillance
Video Surveillance

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