Milestone
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Milestone
By Milestone Systems
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4.5 out of 5 stars
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Milestone Reviews & Product Details - Page 3

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Milestone Overview

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What is Milestone?

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices. BriefCam helps you create safer more efficient environments with accelerated video review including VIDEO SYNOPSIS that overlays objects from different timestamps onto a single screen; real-time video analysis and alerts; and comprehensive business intelligence dashboards. Arcules helps you modernize security operations with cloud-based video management, simplified incident resolution, centralized IT management, flexible deployment and storage, and security and compliance standards that ensure you can maintain data protection, cybersecurity best practices, and regulatory compliance.

Milestone Details
Product Website
Discussions
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Milestone XProtect® provides security through situational awareness and a VMS interface that allows for rapid responses to incidents, as well as the tools to optimize business and organizational processes. Companies are able to choose from more than 13,000 cameras and devices from market-leading manufacturers to use in their video surveillance systems, as well as add software integrations from third parties for even more capabilities and functionalities, such as access control. Based on their needs, customers can choose from the following five variants: XProtect® Essential+, XProtect® Express+, XProtect® Professional, XProtect® Expert and XProtect® Corporate.

How do you position yourself against your competitors?

With 25 years of industry experience, Milestone is a trusted partner in video management, analytics, and cloud solutions. Our open-platform portfolio enables you to seamlessly connect and centralize cameras, sensors, and sites for greater security and operational efficiency. Designed for scalability, Milestone’s solutions adapt to your evolving needs, offering streamlined installation, expert support, and the flexibility to tailor your system to your unique requirements.

Seller Details
Seller
Milestone Systems
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
16,151 Twitter followers
LinkedIn® Page
www.linkedin.com
1,598 employees on LinkedIn®
Description

Milestone Systems delivers open platform video management software that helps organizations ensure safety, security, and operational efficiency through intelligent video technology.

SB
Overview Provided by:
Stephanie Bæk

Recent Milestone Reviews

SR
Stella R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good system for camera viewing !"
Most amazing feature about milestone is getting archived videos and setup of multiple cameras.It is easy to navigate and user interface is quite cl...
Read more
OD
Olivia D.Enterprise (> 1000 emp.)
5.0 out of 5
"Reliable video management but initial setup takes time."
1. Milestone XProtect has the ability to view life feeds from multiple buildings in real time. 2. Features like motion detection, facial recognit...
Read more
LH
Lina H.Enterprise (> 1000 emp.)
4.0 out of 5
"Enterprise grade surveillance with excellent flexibility."
Our team deployed Milestone XProject in a manufacturing facility to monitor production area, warehouses and office security. Milestone XProject is ...
Read more
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Milestone Media

Milestone Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone Demo - XProtect Video Wall
XProtect Video Wall
Play Milestone Video
Play Milestone Video
Play Milestone Video
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61 Milestone Reviews

4.5 out of 5
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61 Milestone Reviews
4.5 out of 5
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Milestone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MilestoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jorge Antonio B.
JB
Analista de Ciberseguridad
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone?

Easy administration and implementation.

Excellent integration with Axis cameras, better video compression.

Optimizes video storage on recording servers. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Creating rules to trigger specific functions is a bit complicated. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Milestone is always innovating in dynamics and ease of use of its management modules. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
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Thank you for your feedback! We're glad to hear that you find Milestone XProtect easy to administer and implement. We understand your concern about creating rules, and we're continuously working to improve user experience. We appreciate your input.

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NEIL M.
NM
Emergency measures coordinator and global security.
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

How easy it is to review and record videos. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Nothing that we do not like about Milestone. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Easy access to cameras over many sites Review collected by and hosted on G2.com.

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Verified User in Commercial Real Estate
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

xProtect est un outil assez complet avec une prise en main facile pour les novices. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

L'impossibilité de créer des bâtiments de plus de 4 côtés sur la smartmap ainsi qu'une latence assez pénible. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Une exploitation assez intuitive. Review collected by and hosted on G2.com.

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Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

There are solutions available that range from small business needs to giant world-class systems all with the same general code base now. Ease of use whether basic end users or admin is commendable. Milestone is a big name in the industry and has the ability to integrate with many diverse solutions. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Release cycle of new, particularly exiciting features, has slowed in recent years. Cost of ongoing support/maintenance could be considered hight for some end-users. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Primary use case is for safety and security but we also have several operational and business use cases. Review collected by and hosted on G2.com.

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Weslley S.
WS
Analista de infraestrutura de TI Pleno
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Managing my assets is what I like most about Xprotect, among many other items. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

As with all VMS systems, disk management is something that bothers me, but it is very advanced compared to its competitors. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Obviously, saving on image storage is a factor that needs to be taken into account, but analytics are a strong point in which Milestone XProtec is benefiting me. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your experience with Milestone XProtect. We understand that disk management can be a concern and are continuously working to improve this aspect. It's great to hear that the analytics feature is providing value to you.

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TB
Technology Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Very scalable from a free version with a few cameras to muti sites with a huge number of camera.

Most camera are suported. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Licencing complexity and hardware requirements Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Can integrate most of existing camera.

Cloud version need some imrpovement but solve lot of security requirement in enterprise network Review collected by and hosted on G2.com.

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Response from Nicole Barth of Milestone
Editedit

Thank you for sharing your positive experience with Milestone XProtect! We're glad to hear that you find it scalable and supportive of most cameras. We appreciate your feedback about licensing complexity, and will continuously work to improve the user experience.

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Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Intuitive UI that is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Can be a bit buggy at times. This makes a bit hard to diagnose issues users are reporting. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Video surveillance across of campsuses. The solution is strong and robust for the most part. Review collected by and hosted on G2.com.

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BS
Security Technician
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

The best thing about the XProtect is how easily it can integrate wide range of cameras and NVR on server with Auto Detec feature. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Some of the Dahua cameras are not easily added using ONVIF conformant driver and had to use Universal Drivers which limits the camera features Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Managing a big site with the ease of controlling the cameras through Smart Client Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

We appreciate your feedback and are glad to hear that XProtect is helping you efficiently manage your site's security cameras through the Smart Client. We're sorry to hear of the inconvenience of adding Dahua cameras and will continue to work on improving compatibility.

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DS
CFO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

The reliablity of the software and hardware is top tier. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

When upgrading the server seems to take longer then needed. Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Having my staff be able to quicky review cameras and customize views to help with monitoring. Review collected by and hosted on G2.com.

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Response from Nicole Barth of Milestone
Editedit

Thank you for your feedback! We're glad to hear that our software and hardware reliability meet your expectations. We apologize for any inconvenience caused by the longer server upgrade process and are continuously working to enhance the efficiency of this procedure.

Helpful?
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SJ
Operation IT
Information Technology and Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone?

Smooth Operation like Recording Server,Event Server,Managment Server Review collected by and hosted on G2.com.

What do you dislike about Milestone?

No Any at moment, need dashboard in our Campus Review collected by and hosted on G2.com.

What problems is Milestone solving and how is that benefiting you?

Lost and Found, Campus Rules and Regulation Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone
Editedit

Thank you for your feedback! We're glad to hear that you find XProtect's operation smooth and efficient for your campus needs.

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Milestone Categories on G2
Video Surveillance
Video Surveillance

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