Jeff B.
JB
Jeff B.
Vice President of Sales
Enterprise (> 1000 emp.)
"Strong Tech, Stronger Support"
5/5
What do you like best about Milestone Inc?

Milestone worked quickly in building our new website but took all of our comments and recommendations into account. Their ability to adapt to our preferences quickly was great. The response time on questions was terrific. Once live and assigned our permanent account manager, the service improved even more. Our account manager remains incredibly positive, knowledgeable and responsive and has conducted training, completed ad hoc reporting and provided solutions to several challenging "Brand" issues. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

During the initial website development, our project manager was not stellar. Once that was brought up, an entire support team responded and quickly addressed every issue. While initially frustrating, that was the only negative experience in the process to date. Review collected by and hosted on G2.com.

SG
SUGAM G.
Cluster Graphic Designer
Mid-Market (51-1000 emp.)
"Quick Response"
5/5
What do you like best about Milestone Inc?

Rectifying all the bugs on time and great support Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

there is nothing I don't like in milestone Review collected by and hosted on G2.com.

AC
Aimee C.
Director Ecommerce
Enterprise (> 1000 emp.)
"Excellent support with excellent results"
5/5
What do you like best about Milestone Inc?

Milestone is always one step ahead of the ever-changing digital landscape. I work with Patrick Combley, Milestone Customer Success / Account Director, for 3 of my hotels, and the support has been exceptional. The performance for all three hotels is very positive and is recognized by the brand. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

I do not have any dislikes to share at this time. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"SEO Project Manager"
5/5
What do you like best about Milestone Inc?

Milestone provided a very detailed and analytical approach to SEO that delivered comprehensive results. I was very impressed with Milestone Presence Cloud ; I found the whole platform very effective. Milestone CMS -- CMS and website are very helpful as the CMS is the only one we found that is SEO aligned.

Milestone Analytics provides outstanding tracking and Milestone Insights provides detailed insights for recommendations that produce results. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

I am entirely impressed by Milestone. Milestone performed above expectations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Dev and Ops Manager"
5/5
What do you like best about Milestone Inc?

Bedant Das, our Customer Success Manager is very responsive, thorough, and helpful. I am also impressed with the responsiveness of his programming team when changes need to be implemented.

The dashboard, metrics and reports are extremely useful. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

The dashboard takes too much time to load. Review collected by and hosted on G2.com.

Kirit P.
KP
Kirit P.
Director Of Operations / Partner
Small-Business (50 or fewer emp.)
"Exceptional experience with Milestone Internet Marketing"
5/5
What do you like best about Milestone Inc?

I cannot say enough about the Milestone Internet Team. I have worked with Milestone Internet Marketing for over 20 years for our digital marketing and have been a key instrument in branding our boutique hotel. Without their expertise in digital marketing, we would have never been able to leave the cookie-cutter franchise model and build up our own brand. The Milestone team outperforms other agencies in SEO, content marketing, and social media. I highly recommend Milestone Internet for anyone looking to improve their digital marketing presence and a great RIO. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

I have nothing to dislike about Milestone Internet Marketing. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Excellent Internet Marketing Platform"
5/5
What do you like best about Milestone Inc?

Our representative, Patrick Combley, is hands-down the best thing to ever happen to our business and marketing strategy! Patrick is thoughtful, takes time each month to review our website and bring new ideas to the table, and really has gone the extra mile to make our strategy successsful. In as challenging as a time as it's been with covid, he has provided that security that we've needed! Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

I don't always love that the team who makes timely changes to the website is not in the same time zone as us, so sometimes when we have things that need to get done immediately, they tend to happen the next day. I understand the need for this, and our rep does everything he can to help the team understand the prioritization of our needs, but sometimes it can be frustrating. Review collected by and hosted on G2.com.

Lucrecia D.
LD
Lucrecia D.
Coordinador de marca
Mid-Market (51-1000 emp.)
"All good"
5/5
What do you like best about Milestone Inc?

The attention provided by Laura and Manuel Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

Sometimes communication is a bit complicated due to language issues Review collected by and hosted on G2.com.

SY
Susan Y.
O
Small-Business (50 or fewer emp.)
"EXCEPTIONAL CUSTOMER SUCCESS SUPPORT"
5/5
What do you like best about Milestone Inc?

We have had the good fortune of working with Ravi Varday at Milestone for the past three years for our hotel's website and services. Ravi is patient and caring. He always makes sure I understand all the analytics and always provides excellent insights in to the data. During COVID, he was extremely responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

There is nothing I dislike about working with Milestone Review collected by and hosted on G2.com.

María Fernanda F.
MF
María Fernanda F.
Digital Campaign Specialist
Mid-Market (51-1000 emp.)
"Excellent company"
5/5
What do you like best about Milestone Inc?

Milestone has been a great asset to our company due to the thorough implementation and follow-up of the Manager of Customer Success, Krishna Adhyaru. They are always available and helpful. Review collected by and hosted on G2.com.

What do you dislike about Milestone Inc?

I don't have any dislikes about Milestone. Review collected by and hosted on G2.com.