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Microsoft 365 Reviews & Product Details

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Pricing

Pricing provided by Microsoft 365.

Microsoft 365 Business Basic

$6.00
1 User Per Month

Microsoft 365 Business Standard

$12.50
1 User Per Month

Microsoft 365 Integrations

(149)
Integration information sourced from real user reviews.

Microsoft 365 Media

Microsoft 365 Demo - Microsoft Teams
Microsoft Teams video conference with screenshare
Microsoft 365 Demo - Microsoft Teams
Microsoft Teams collaborative chat
Microsoft 365 Demo - Microsoft Outlook
Microsoft Outlook
Microsoft 365 Demo - Microsoft Word
Microsoft Word with Editor
Microsoft 365 Demo - Microsoft PowerPoint
Microsoft PowerPoint
Microsoft 365 Demo - Microsoft Excel
Microsoft Excel
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Microsoft 365 Reviews (5,770)

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Reviews

Microsoft 365 Reviews (5,770)

View 12 Video Reviews
4.6
5,770 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the seamless integration of Microsoft 365 applications, which enhances collaboration and productivity across teams. The ability to access files from anywhere via OneDrive and the real-time editing features are particularly valued for streamlining workflows. However, some users note that the platform can feel complex and may require a stable internet connection for optimal performance.

Pros & Cons

Generated from real user reviews
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Bracy  C.
BC
DC Administrator
Manufacturing
Mid-Market (51-1000 emp.)
"Seamless Productivity and Collaboration in One Microsoft 365 Ecosystem"
What do you like best about Microsoft 365?

What I like most about Microsoft 365 is how seamlessly it brings together productivity, collaboration, and security in one integrated ecosystem. The real‑time co‑authoring across apps like Word, Excel, and PowerPoint makes teamwork incredibly efficient, while tools such as Teams and OneDrive ensure that communication and file sharing happen smoothly without disrupting workflow Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

While Microsoft 365 is powerful, there are a few things that can be frustrating at times. One challenge is that updates roll out frequently, which can occasionally change layouts or features without much warning, disrupting established workflows. Review collected by and hosted on G2.com.

Martisa E. T.
MT
Call Center Agent
Computer & Network Security
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft 365: Seamless Collaboration Across Teams, Office, and OneDrive"
What do you like best about Microsoft 365?

What I like most about Microsoft 365 is how seamlessly it brings together tools like Microsoft Teams, Outlook, Word, Excel, and OneDrive into a single, connected ecosystem. It makes collaboration, document creation, and file sharing simple across devices, while also keeping everything secure and automatically up to date. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One drawback of Microsoft 365 is that the subscription pricing can feel expensive, particularly for small businesses or individual users. It can also be overwhelming at times because of the frequent updates and the sheer number of features, which can make navigation feel less intuitive. In addition, occasional syncing issues between the apps and cloud storage can interrupt work and disrupt overall workflow. Review collected by and hosted on G2.com.

NB
Biostatistician
Enterprise (> 1000 emp.)
"Seamless Collaboration and Accessibility with Microsoft 365"
What do you like best about Microsoft 365?

What I appreciate most about Microsoft 365 is how it brings all the Microsoft apps together in one place, making my work much easier. Another major advantage is that Microsoft 365 is cloud-based, allowing me to access my work files—such as Excel spreadsheets, presentations, and Word documents—from anywhere. I can update these files on the go, and at the same time, others can access the updated versions, which makes collaboration incredibly simple. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

At the moment, I find the pricing to be a bit high for me. Review collected by and hosted on G2.com.

Ranit D.
RD
Trainee Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Seamless Productivity and Effortless Collaboration with Microsoft 365"
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is how seamlessly everything works together to make daily tasks easier. Whether you're writing in Word, analyzing data in Excel, or collaborating in Teams, all the apps feel connected, and your files follow you wherever you go. The cloud syncing is smooth, the built-in AI features save a lot of time, and real-time collaboration makes group work feel effortless. Overall, it’s a clean, reliable, and productivity-focused ecosystem that helps you get things done without unnecessary friction. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What I dislike about Microsoft 365 is that it can sometimes feel heavier than it needs to be. The apps are powerful, but that also means they can be slow to load or overwhelming with features you might not use often. The subscription model can feel expensive over time, especially for people who only need the basics. And while cloud integration is great, it also means you’re relying a lot on stable internet and Microsoft’s ecosystem, which can feel restrictive. Overall, it’s incredibly capable—but not always the simplest or lightest experience. Review collected by and hosted on G2.com.

Liliana C.
LC
Teacher / YouTuber
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Beyond Office: A Review of the Microsoft 365 Cloud Ecosystem"
What do you like best about Microsoft 365?

The wide range of applications and services that can be integrated in the workflow, from the well-known Microsoft Office apps to the cloud services as OneDrive and Microsoft-Teams. Also it's portability liberates you from working from your PC and wherever you need one of your files, practically you have it at the tip of your fingers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

While Microsoft 365 offers a powerful and unified environment, adopting it comes with two primary challenges. First, there is a learning curve to fully utilize all the integrated services, especially when moving beyond the core Office apps into platforms like Teams and SharePoint; however, with regular use, mastery becomes significantly easier. Second, cost is a significant factor as it operates on a subscription model, which must be weighed against alternatives like the free, basic web versions of the Office apps or competing free productivity suites. Review collected by and hosted on G2.com.

Ranu S.
RS
Software Developer, AI and ML Engineer.
Information Technology and Services
Mid-Market (51-1000 emp.)
"365 days of Office Management and Home Management Tool"
What do you like best about Microsoft 365?

We recently transitioned from G Suite to the Microsoft 365 environment. As a key member of the process, I found that although the transition took some time due to the large amount of data involved, it ultimately went smoothly. Some of the benefits we've experienced include having greater control over documents, improved formatting options, enhanced functions, and a more user-friendly interface. We no longer need to open everything in a browser, which is convenient. Team collaboration and notifications have also improved thanks to MS Teams and Outlook. Additionally, OneDrive's cloud storage has been helpful for storing important files and backing up data to prevent loss from device failure. Integrating multiple users within our organization has also become much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I appreciate most of the features, but I especially enjoy the mailing aspect of the Apple environment, which allows you to continue working on your documents across multiple devices. Review collected by and hosted on G2.com.

JG
IT SYSTEMS ANAYLST
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Collaboration and Cloud Access with Microsoft 365"
What do you like best about Microsoft 365?

Microsoft 365 is a fantastic product for several key reasons. Firstly, it has seamless integrations between other existing Microsoft apps that makes collaboration smooth. Secondly, it is cloud based so you can access your files from anywhere in the world as long as you have access to the internet. It also allows others to collaborate simultaneously in word, excel power point, etc.. Microsoft Teams is a great collaboration tool with chat integration, a platform to share and access files through a structure of channels. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

There are not many drawbacks to Microsoft 365 but one of the are add-on costs. You may need a higher tier plan which will cost more depending on the type of business you are running and operating. Review collected by and hosted on G2.com.

SP
International Business development executive
Manufacturing
Enterprise (> 1000 emp.)
"Seamless Collaboration and Productivity Across All Devices"
What do you like best about Microsoft 365?

This is a highly useful tool. What I appreciate most is the ability to use Word, SharePoint, Outlook, Teams, and Excel on any device, which makes it extremely convenient. It also enables seamless collaboration within teams, making it accessible for all types of communication. Another advantage is the integration of Microsoft Copilot, which helps me refine my emails or draft responses, saving me valuable time. Additionally, the integration ecosystem is robust and effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

So far, I don't have any dislikes; everything appears to be going well for me. Review collected by and hosted on G2.com.

RM
Administrator
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Real-Time Collaboration"
What do you like best about Microsoft 365?

The integration across apps like Outlook, Teams, SharePoint, and OneDrive makes daily work far more efficient because everything connects naturally without needing extra tools. Real‑time collaboration in Word, Excel, and PowerPoint is especially helpful, allowing teams to co‑author documents smoothly from anywhere.

Microsoft 365 also offers strong security features. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What I dislike about Microsoft 365 is that some parts of the ecosystem still feel overly complex or fragmented, especially from an admin perspective. Review collected by and hosted on G2.com.

Nikhilesh Kumar D.
ND
Software Test Engineer
Mid-Market (51-1000 emp.)
"Streamlined Workflow with All-In-One Microsoft 365"
What do you like best about Microsoft 365?

I really appreciate how everything I need is connected in Microsoft 365. It integrates Outlook, Teams, Excel, and Word in one cohesive package, reducing the hassle of switching between different apps. Teams is especially useful for quick calls and chats with developers, facilitating seamless communication within the team. Excel excels in managing test data, which is crucial for my role as an automation tester. OneDrive is a game-changer for file storage, as it lets me access my files from anywhere, enhancing collaboration and efficiency. Overall, Microsoft 365 makes my work life easier to manage by keeping everything organized and smoothing out work processes. The initial setup was also a breeze, just signing in with my account made everything ready to use without any issues. Transitioning from Google Workspace, Microsoft 365 improved the smoothness and connectivity of everyday tasks, and I am highly likely to recommend it with a perfect score of 10. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I find that sometimes Teams gets slow and Excel crashes when handling big data. This can be quite annoying as it interrupts my workflow. I believe if Teams were made lighter and faster, and if Excel could handle big data more effectively, it would improve the experience significantly. Review collected by and hosted on G2.com.

Questions about Microsoft 365? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rahul B.
RB
Rahul Bhamare
Last activity almost 6 years ago

How can I increase the speed of operation of Power Point ?

Mohamad E.
ME
Mohamad Elbakri
Last activity 10 months ago

Project and Team Management AI Tool

Pricing Options

Pricing provided by Microsoft 365.

Microsoft 365 Business Basic

$6.00
1 User Per Month

Microsoft 365 Business Standard

$12.50
1 User Per Month

Microsoft 365 Business Premium

$22.00
1 User Per Month
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Microsoft 365 Features
Cloud collaboration
Annotations
Simultaneously editing
Basic applications
Suite access
Templates
Web Interface
File Type Support
Auto save
Revision History
Document Editor
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Microsoft 365