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Microsoft 365 Reviews & Product Details

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Pricing

Pricing provided by Microsoft 365.

Microsoft 365 Business Basic

$6.00
1 User Per Month

Microsoft 365 Business Standard

$12.50
1 User Per Month

Microsoft 365 Integrations

(149)
Integration information sourced from real user reviews.

Microsoft 365 Media

Microsoft 365 Demo - Microsoft Teams
Microsoft Teams video conference with screenshare
Microsoft 365 Demo - Microsoft Teams
Microsoft Teams collaborative chat
Microsoft 365 Demo - Microsoft Outlook
Microsoft Outlook
Microsoft 365 Demo - Microsoft Word
Microsoft Word with Editor
Microsoft 365 Demo - Microsoft PowerPoint
Microsoft PowerPoint
Microsoft 365 Demo - Microsoft Excel
Microsoft Excel
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Microsoft 365 Reviews (5,770)

View 12 Video Reviews
Reviews

Microsoft 365 Reviews (5,770)

View 12 Video Reviews
4.6
5,770 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the seamless integration of Microsoft 365 applications, which enhances collaboration and productivity across teams. The ability to access files from anywhere via OneDrive and the real-time editing features are particularly valued for streamlining workflows. However, some users note that the platform can feel complex and may require a stable internet connection for optimal performance.

Pros & Cons

Generated from real user reviews
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Verified User in Leisure, Travel & Tourism
AL
Enterprise (> 1000 emp.)
"Seamless MS 365 Integration and CoPilot Boost Productivity"
What do you like best about Microsoft 365?

What I like the most about MS 365 is how seamlessly everything works together. The integration between apps like Word, Excel, SharePoint, and OneDrive makes collaboration and file management very smooth. I also really value CoPilot, which helps speed up tasks like writing, summarising, and analysing data. Overall, it makes my daily workflow more efficient and organised. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What I dislike about MS 365 is that some features can feel overly complex or unintuitive, especially for new users. Navigation across different tools isn’t always consistent, and it can take time to learn where everything is. Additionally, performance can occasionally be slow, particularly when working with large files or syncing through OneDrive and SharePoint. Copilot is helpful, but it is not always perfectly accurate and sometimes requires manual corrections. Review collected by and hosted on G2.com.

Jay G.
JG
Safety Manager
Small-Business (50 or fewer emp.)
"Seamless OneDrive and SharePoint Integration for Effortless Sharing"
What do you like best about Microsoft 365?

I really like how well the applications integrate with each other, and how smoothly I can share everything when using OneDrive and SharePoint. Install on devices is simple and quick, I was using the product within minutes of install. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Happen to have both a personal account and business account, and when not on the work domain, I often run into issues signing into accounts, however I suspect this more to do with site policies. Review collected by and hosted on G2.com.

RY
AI Trainer Specialist
Enterprise (> 1000 emp.)
"Seamless Collaboration and Productivity with Microsoft 365"
What do you like best about Microsoft 365?

What I like most about Microsoft 365 is how everything works together smoothly. Word, Excel, PowerPoint, and Outlook are very reliable and easy to use for both personal and office work. Cloud storage with OneDrive makes it simple to access files from anywhere, and real-time collaboration helps a lot when working with teams. It saves time and improves productivity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The main downside is the subscription cost, which can feel expensive for individual users. Sometimes updates change the interface slightly, which takes time to adjust. Also, Microsoft 365 works best with a stable internet connection, and some advanced features are not very beginner-friendly without proper guidance. Review collected by and hosted on G2.com.

Amanda H.
AH
Music Teacher
Higher Education
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Integration Makes Work Effortless"
What do you like best about Microsoft 365?

I like how Microsoft 365 is tied together with all of the programs. Because it is a tied-together system, it makes it extremely easy to operate the different programs like Word, PowerPoint, and Excel.

I love that everything is saved, easy for me to utilize, and it is easy to find. It has an extremely seamless integration. I am able to complete tasks for personal use, as well as for work. The majority of the time, I am using Microsoft 365 to complete work tasks. I primarily am grading student assignments, which are turned in on an online system. The online system is clunky, so Microsoft 365 makes it easier to transfer the assignments over and grade them without the distraction of all of the task bars and other elements incorporated into the online system we use.

My employee does not pay for any additional resources or aid for completing tasks, so 365 comes out of our pocket. I love that I am able to share an account with my husband, as he finds utilizing it beneficial, as well. I love how the account does not require me to use one app alone. I am able to log into each individual app. This helps me keep things separated, which is better for how I think and process things.

As previously stated, implementing Microsoft 365 is extremely easy--literally the click of a button. I utilize it approximately 5 days a week.

As far as customer support goes, we have had no issues, thus far, that would require the need for customer support. However, it is extremely easy to find the information for customer support, should the need arise. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

If there was one thing that I would say is a disadvantage to Microsoft 365 it would be the cost. Otherwise, I enjoy everything about this software and have no complaints thus far. Review collected by and hosted on G2.com.

Vicente A.
VA
Legislative Assistant
Mid-Market (51-1000 emp.)
"Convenient, Affordable, and User-Friendly"
What do you like best about Microsoft 365?

I really appreciate the affordability of Microsoft 365 because it's a big help to me living in the Philippines, where cost is a big concern for both personal and company finances. Microsoft 365 offers a ton of products and services for what I actually pay, which feels very economical. Another great feature I like is its ease of use. You don't need very advanced tech skills to use it as long as you have a basic understanding of the technology, it's accessible for both work and personal life. This convenience is fantastic when I'm on the go, like when working in a cafe where I can create and back up documents, and easily share them with colleagues. Plus, the tools like Word, Excel, and PowerPoint make it easy to convey ideas to clients, no matter their background. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I liked the interface of Microsoft 365 before. There's something about it that people were familiar with, being a legacy brand. The recent upgrades, despite their aim to provide more convenience across age groups, introduce limitations and create a gap in familiarity with the interface or system, affecting the established identity of the brand. Review collected by and hosted on G2.com.

Heidi B.
HB
Founder
Mid-Market (51-1000 emp.)
"Great Microsoft Suite Integration, but Online Tools and Excel Formulas Can Lag"
What do you like best about Microsoft 365?

The multidue of programs connected in the Microsoft suite and how they easily integrate. The online availability works excellent, and the possibility to work in the same documents with other colleagues Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Sometimes the program tries too hard to be smart, for example suggesting AI support when it is not necessary. Sometimes working in the online version reduces the availability of tools, and the excel formulas are slow (e.g. opening docs directly from sharepoint, so I need to open i the app). Review collected by and hosted on G2.com.

Vinay J.
VJ
Commodity Manager
Mid-Market (51-1000 emp.)
"Microsoft 365: Versatile and Accessible, But Outlook Needs Tweaks"
What do you like best about Microsoft 365?

I use Microsoft 365 mainly to send emails and prepare Excel sheets and PowerPoint presentations. I find it helpful that I can access my emails and work on data through my mobile phone. I particularly like using Outlook because it makes writing emails easy and is good for business communications. Excel is invaluable to me as I maintain all business data in it, which is useful for business analysis. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Sometimes in Outlook, regular emails are flagged as junk and moved to junk and vice versa. Review collected by and hosted on G2.com.

Shiv K.
SK
DevOps Engineer
Mid-Market (51-1000 emp.)
"Empowers Teams with Robust Features and Seamless Collaboration"
What do you like best about Microsoft 365?

microsoft 365 is centralized platform for manage user and email with multiple domain support and can integared with active directory for user syncing and with advance feature like device onboarding and compliance managemen with intune including MAM and MDM.

with Conditional Access policies and Role-Based Access Control Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

365 tightly integrated to Microsoft Intra so i can not use any other IDP in 365 for SSO and cost also higher as compare to amazon mail or zoho for small organization. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Small-Business (50 or fewer emp.)
"Teams Brings Files, Chat, and Office Apps Together for Easy Collaboration"
What do you like best about Microsoft 365?

The integration of shared files, communication, and the most commonly used office programs into one platform. I recommend Teams to bring your team together and make it easier to share and work on collaborative files. Work in the browser if you don't mind the pared-down programs, or export to the desktop versions (which will still sync well with the online versions in most cases). Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

If you're used to desktop-only programs and file management, there is a learning curve to the online versions and OneDrive. And if your internet connection isn't consistent--to say nothing of occasional Microsoft outages that take out the whole platform--your frustration will increase significantly. I think the Calendar feature needs to be simpler when adding personal events (e.g., I'll be out of the office for a dentist appointment or vacation) rather than scheduling official meetings. Review collected by and hosted on G2.com.

Ildiko  M.
IM
Management Accountant
Small-Business (50 or fewer emp.)
"Microsoft 365: Seamless Collaboration and Cloud Productivity in One Ecosystem"
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is how it brings all the essential productivity tools together in one ecosystem. Apps like Word, Excel, PowerPoint, and Teams work seamlessly together, making it easy to create, share, and collaborate on documents in real time. The cloud integration with OneDrive also means you can access files from anywhere and never worry about losing work. Overall, it improves both productivity and teamwork by keeping everything connected and up to date. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One thing I dislike about Microsoft 365 is the ability for organisations to track employee activity through tools like Microsoft Teams. Features such as activity status, usage reports, or monitoring when someone is online can sometimes feel intrusive and may make employees feel like they’re being constantly monitored rather than trusted to manage their own work. Review collected by and hosted on G2.com.

Questions about Microsoft 365? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rahul B.
RB
Rahul Bhamare
Last activity almost 6 years ago

How can I increase the speed of operation of Power Point ?

Mohamad E.
ME
Mohamad Elbakri
Last activity 10 months ago

Project and Team Management AI Tool

Pricing Options

Pricing provided by Microsoft 365.

Microsoft 365 Business Basic

$6.00
1 User Per Month

Microsoft 365 Business Standard

$12.50
1 User Per Month

Microsoft 365 Business Premium

$22.00
1 User Per Month
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Microsoft 365 Features
Cloud collaboration
Annotations
Simultaneously editing
Basic applications
Suite access
Templates
Web Interface
File Type Support
Auto save
Revision History
Document Editor
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Microsoft 365