Microsoft 365 Reviews & Product Details

Microsoft 365 brings together integrated applications like Word, Excel, PowerPoint, Outlook, and Teams in one ecosystem. It’s easy to use, with a familiar, straightforward interface for employees, which reduces the need for lengthy training. The cloud features are also practical: you can upload files to OneDrive or SharePoint and access them from anywhere. File sharing and collaboration are smooth, allowing employees to work instantly on the same document. Meetings are simple to set up and run through Teams, with chat, video calls, and calendar integration. On top of that, security is strong, with advanced data protection and full control over access and permissions. In short, it offers everything employees need: simplicity, collaboration, and security. Review collected by and hosted on G2.com.

The ongoing subscription cost is a drawback for me. Also, the frequent updates can be confusing at times and may leave users unsure about what has changed. Review collected by and hosted on G2.com.

I like that it's easy to create, modify, and delete users, assign licenses, and activate MFA. My experience has been very good; the administration platform is intuitive. Implementing user licenses has been easy. Generally, I assign a temporary password and require the user to change it upon logging in. This is very useful for ensuring users are responsible for their data. When users forget their password, it's very easy to reset it as an administrator, I Have never used the customer support. Review collected by and hosted on G2.com.

The most common problem is that the Microsoft Authenticator stops working and I have to reset the MFA parameters. Review collected by and hosted on G2.com.

The best part of Microsoft 365 is that all applications like MS Word, Excel, Outlook, and Teams integrate well with one another, which makes it really easy to collaborate and share documents. The cloud storage facility provided by OneDrive is also a big advantage, allowing you to access your files from anywhere. Review collected by and hosted on G2.com.

One thing that I don’t like about Microsoft 365 is that it can be expensive to purchase a subscription, especially when you are an individual user. Sometimes, it also requires a stable internet connection to run the applications smoothly. Review collected by and hosted on G2.com.

It is the WORLD STANDARD

Cross Compatibility with Almost ALL Operating Systems

Easy to learn - Even Kids use it

Advanced features - Average users end up using only 12-15% of them

It has set the standard in Office Productivity Tools

Integrates with Claude, CoPilot

Accountants can not LIVE without Microsoft Excel

But - It does not come cheap! and I am unhappy about that Review collected by and hosted on G2.com.

Cost can be more economical, given the fact it holds the largest market share

Linux Cross-Compatibility is still poor

Security vulnerabilities are frequent - and need patching

Sometimes the AI becomes irritating Review collected by and hosted on G2.com.

I really like how Microsoft 365 allows multiple users to access and work together on the same pages. It's easy to synchronize, which makes collaboration smooth. I appreciate being able to work from home or from my laptop with ease, and find Microsoft 365 very user-friendly. It's also easy to learn how to master it. Using Microsoft 365 with Slack makes sharing files with the team straightforward, and they can be easily modified. This real-time access and modification are very beneficial to keep everyone up to date. It's a really great software that I've been using for quite some time and have no intentions of changing. I also use it at home, both for personal tasks like managing household budgets and for family meetings. Setting it up was actually very easy, and it's something you can get hands-on with right away. Review collected by and hosted on G2.com.

Constant updates and subscription cost. Review collected by and hosted on G2.com.

What I like most is how Microsoft 365 brings my day-to-day work into one place, so I’m not juggling apps all day. Outlook handles email and calendar, Teams covers chat and meetings, OneDrive and SharePoint keep files organized, and Word, Excel, and PowerPoint take care of documents—all connected under the same sign-in. I can open a file in OneDrive, co-edit it with a teammate while we’re chatting in Teams, and then send a quick calendar invite without having to constantly context-switch. Overall it feels smoother than it used to; performance is better than a few years back, and small touches like presence and commenting across apps make collaboration feel natural instead of forced.

Getting set up on new machines is straightforward for me. I sign in, policies apply, and my mail, files, and apps sync down. I’m not spending a whole morning tweaking settings; most of the time it works out of the box. File sharing is cleaner too: I send links within the org, permissions carry over, and we avoid the old problem of five different versions floating around. When I move between devices—desktop to web to mobile—the experience stays consistent enough that I don’t lose my place. That ease of implementation is real, and it saves me time every quarter when we refresh laptops.

Feature-wise, it’s packed but still usable. Co-authoring in Word and Excel is a big win, comments and track changes feel less messy, and version history has saved me more than once when someone edits the wrong thing. Teams meetings with screen sharing and captions are solid, Outlook rules and delay send help keep client mail tidy, and Power Automate lets me set up quick flows to cut manual steps, like filing attachments or pinging a channel when a doc changes. Search across mail and files has improved—still not perfect, but good enough that I can find an old deck or thread quickly. The real value is the integration across apps: it keeps me moving without glue code or a dozen extensions. I’m in Microsoft 365 basically every workday, and it feels like far less friction than trying to stitch together a bunch of separate tools. Review collected by and hosted on G2.com.

I don’t have many dislikes, but I do want to call out the occasional sign-in loop or sync hiccup. Every so often, OneDrive gets stuck and a file will show as syncing forever until I quit the app and restart it, and then it clears. I’ve also had rare moments where licensing checks keep nagging even though I’m already signed in; again, a restart usually fixes it. Updates can sometimes shuffle a button or menu around, which steals a few minutes while I relearn where a setting moved. None of this is a deal breaker for me—just small bumps that tend to show up at the wrong time, make me sigh, and then I keep going. Review collected by and hosted on G2.com.

I think what I like most about Microsoft 365 is its incredibly deep integration into the overall Microsoft infrastructure, such as Azure, Office, and many other applications that my business is currently using. This is a highly notable point because we don't have to build integrations from scratch, which reduces the heavy burden of integration costs compared to using a third-party solution. Review collected by and hosted on G2.com.

What I dislike about Microsoft 365 is that their system is designed quite awkwardly. Searching for emails is difficult, their mail app is hard to use, and the desktop app is extremely annoying—it frequently pops up at unnecessary times and takes quite a while to load. This constantly frustrates us when we need to send or reply to emails, or quickly check an OTP. They really need to improve this. Review collected by and hosted on G2.com.

I find Microsoft 365 really easy to switch between tasks and seamlessly share information. I like being able to share OneNote, Excel, or Word files via email directly from the application, which saves time. Taking notes in OneNote during a Teams call and then being able to share the meeting notes easily via email with all participants is very convenient. Also, the initial setup of Microsoft 365 was very easy. Review collected by and hosted on G2.com.

I feel like the UI/UX of Excel hasn't been updated since 1996. Also, I tried the CRM but the interface was abysmal. It was so bad that I would never use it or recommend it. It was utterly useless. Review collected by and hosted on G2.com.

Apps like Outlook, Teams, Word, Excel, and OneDrive are designed to integrate seamlessly.

You can start a document on your desktop, edit it on your phone, and share it instantly all without ever worrying about version issues. Review collected by and hosted on G2.com.

Microsoft updates its apps often, which is great for features but sometimes the interface changes without warning.

Buttons move, layouts shift, and it can slow you down while you re‑learn where things are. Review collected by and hosted on G2.com.

I find Microsoft 365 great for our office as we use it for pretty much everything. I really like OneDrive because it’s probably the most important feature for us. We store all our files centrally, and it’s distributed throughout the office, so everyone can see the files and any changes. It’s amazing that it all gets saved into the cloud, making it accessible to anyone in the office. I really appreciate being able to share files of any size via the cloud, which is very convenient. Outlook doesn’t allow sharing anything over 20 megabytes, so being able to share large files easily with Microsoft 365 is fantastic. It’s particularly useful when I need to send large emails, like dashcam videos, because they can be shared easily using OneDrive. The initial setup was also very easy; you just make usernames, and they can create and change their own passwords. Once they have a username, they can log in to anything they need, like email or cloud storage. Review collected by and hosted on G2.com.

Maybe lower the cost. Review collected by and hosted on G2.com.