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Microsoft Copilot Studio Reviews (143)

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Reviews

Microsoft Copilot Studio Reviews (143)

View 1 Video Reviews
4.4
143 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integration with Microsoft 365, highlighting how it simplifies the creation of AI copilots without requiring deep technical skills. Many appreciate its ability to automate workflows and enhance productivity, making it a valuable tool for both technical and non-technical users. However, some users note that advanced customization can be challenging and may require additional technical knowledge.

Pros & Cons

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tabatha f.
TF
Notary Public
Computer Software
Small-Business (50 or fewer emp.)
"Helpful for Revisions, but Feels Limited and Pretty Basic"
What do you like best about Microsoft Copilot Studio?

It’s okay and functional overall. It does have some limitations, but I still find it helpful when I need to restructure or revise my work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

It feels limited. For what it advertises, it doesn’t actually do much. Overall, it comes across as pretty basic. Review collected by and hosted on G2.com.

Abhishek T.
AT
"Transformative for SEO Schema Markup, Free and Easy Setup"
What do you like best about Microsoft Copilot Studio?

I use Microsoft Copilot Studio for creating schema markup for website SEO, and it helps a lot by getting the proper data searching online. I just give it the website and tell it to create, and it is fine. I like that it is free. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Sometimes the data fetched is not correct. Review collected by and hosted on G2.com.

Arun K.
AK
Marketing Manager
Small-Business (50 or fewer emp.)
"Helpful AI for Communication, But Lacks Multimedia Creation"
What do you like best about Microsoft Copilot Studio?

Easy to use and the AI assistance help lot to improve my communication Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

The AI assistant can not create an video or images Review collected by and hosted on G2.com.

Abhishek R.
AR
AWS trainee
Enterprise (> 1000 emp.)
"Agent for you"
What do you like best about Microsoft Copilot Studio?

The best part it is fast and accurate add a files in knowledge section and you are ready to go.

Give instructions and here it goes your personal agent is ready Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

I think there are some minute issues, I have built agent and in the knowledge section provided SharePoint link, and also public websites like chatgpt, and LinkedIn so on I asked some questions in testing in Copilot like personal information of CEO of xyz company and so on... Then it generated the content and again it suddenly stops and says edit knowledge base and only visible to you, it won't give what exactly is wrong Review collected by and hosted on G2.com.

HJ
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"A New Era of AI-Powered App Building"
What do you like best about Microsoft Copilot Studio?

"I appreciate how Copilot Studio bridges AI and low-code development. It provides an easy way to integrate LLMs and natural language workflows into apps without heavy coding. The ability to customize copilots, call APIs, and connect with Microsoft services like SharePoint and Power Automate makes it very versatile." Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

The abstraction is great for low-code users, but as a developer, I find the flexibility somewhat restricted. Customizing behavior beyond the standard tools can be challenging, especially when working with dynamic data or trying to extend functionality using code. Review collected by and hosted on G2.com.

Shubham J.
SJ
SDE
Enterprise (> 1000 emp.)
"Copilot Studio was one of the best experience"
What do you like best about Microsoft Copilot Studio?

What I really like about Microsoft Copilot Studio is how easy it makes building and customizing AI-powered copilots without needing deep technical skills. The drag-and-drop interface is super intuitive, and the ability to integrate with Power Platform and external APIs is a huge plus. I was able to automate a few repetitive workflows in just a couple of hours, which would’ve normally taken days. Also, the way it uses natural language to help define logic and responses feels surprisingly fluid—like you’re explaining something to a colleague. It definitely speeds things up and makes the whole process feel more approachable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While overall it’s a great tool, there are a few things that could be better. Sometimes the interface can feel a bit slow or clunky, especially when working on more complex flows with multiple branches. I’ve also run into limitations when trying to deeply customize certain behaviors — it’s great for standard use cases, but if you want to go beyond that, it can feel a bit boxed in. Also, the documentation could be clearer in a few areas, especially around integration with third-party APIs. It’s not a dealbreaker, but there’s definitely room for improvement. Review collected by and hosted on G2.com.

Nisitha W.
NW
Finished Goods Warehouse Executive
Warehousing
Mid-Market (51-1000 emp.)
"Review: Microsoft Copilot Studio – Building Smarter Bots with Less Code"
What do you like best about Microsoft Copilot Studio?

What stands out most is how easy it is to create powerful, business-specific AI copilots without needing deep coding skills. Microsoft Copilot Studio brings together the simplicity of a low-code interface with the robustness of Azure AI and Power Platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While Microsoft Co-pilot Studio is a powerful platform, there are a few limitations and areas for improvement:

Steep learning curve for advanced customization: Although the platform is low-code, customizing complex logic or integrating with external APIs can still require technical knowledge or developer support.

Limited flexibility outside Microsoft ecosystem: It’s deeply tied to Microsoft services, so integration with third-party tools (like Slack, Salesforce, or Google services) can be more complex or limited compared to other AI chatbot platforms.

Occasional performance lags: In larger bots with multiple topics and flows, the design interface can become sluggish or unresponsive at times.

Documentation and support gaps: While Microsoft is improving documentation, it can still be inconsistent—especially for new features or advanced use cases like GPT integration or adaptive cards.

Cost scaling: For organizations with high usage or multiple bots, licensing and usage-based pricing can get expensive quickly. Review collected by and hosted on G2.com.

Manoj Kumar D.
MD
Student
Small-Business (50 or fewer emp.)
"A Smart Step Forward in AI Automation"
What do you like best about Microsoft Copilot Studio?

Honestly, what I liked most is how easy it was to get started. Even without deep coding skills, I was able to build something meaningful pretty quickly. The interface is super clean and user-friendly, and I loved how smoothly it connects with tools I already use like Power Automate and Teams.

Also, being able to add logic, connect APIs, and even use GPT models without much hassle felt empowering. It actually made the whole bot-building process feel fun instead of overwhelming. For someone like me who enjoys exploring new tech but doesn’t want to get stuck in endless configurations, Copilot Studio hits a sweet spot. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While I really enjoyed using it overall, there were a few things that bugged me a bit. Some features still feel a little limited or underdeveloped — especially when you're trying to build something slightly more complex. Debugging or understanding where things go wrong isn’t always clear, and sometimes I had to do a bit of guesswork to fix things.

Also, if you're new to the Microsoft ecosystem, there's a small learning curve. It assumes you already know how stuff like Power Platform works, so beginners might feel a little lost at first. I wouldn’t say it’s a dealbreaker, but yeah, it could be smoother in those areas. Review collected by and hosted on G2.com.

Aliya Y.
AY
Data Engineer
Small-Business (50 or fewer emp.)
"Passenger to pilot with Copilot"
What do you like best about Microsoft Copilot Studio?

Microsoft copilot is a user friendly interface which uses AI and give precise results. One doesn't need to have deep knowledge of coding to use copilot as it integrates with power platform and microsoft 365. It has the ability to automate workflows, respond to users questions and deploy across multiple channels. It also doesn't have any limit for frequency of use which is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Although Microsoft Copilot Studio is a powerful tool, the learning curve for sophisticated customisation and external API connectivity is one area that may use improvement. Certain UI components may feel restrictive when attempting to apply deeper data processing or logic. Additionally, improved error tracking and real-time diagnostics could make testing and debugging flows at scale easier. Review collected by and hosted on G2.com.

Javier C.
JC
Full Stack developer
Education Management
Small-Business (50 or fewer emp.)
"Github copilate review of use and how to use it"
What do you like best about Microsoft Copilot Studio?

That helps me with my day as a developer, gives me a fast approach to different solutions, and also helps me with small tasks such as HTML and CSS that can take time. Copilot helps me to make it on less time, furthermore, when I want to look for information, for example, ask for error, save me time I don't have to google it, give me the answer and how to solve my update, error or use it on my terminal Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

That can not save the information of the problem for a long time; it takes the problem piece by piece and gives you different solutions. So you need to know what solution is the best and apply it. Or change the question to get the best solution possible. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Microsoft Copilot Studio.

Power Virtual Agents

$1.00
2000 Sessions Month
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Microsoft Copilot Studio Features
AI Text Generation
Natural Language Configuration
Tone Customization
Security Guardrails
Omni-channel Support
Agent Branding
Proactive Response Capabilities
Analytics & Reporting
Contextual Awareness
Data Privacy Compliance
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Microsoft Copilot Studio