Microsoft Copilot Studio Reviews & Product Details

Microsoft Copilot helps me reply to emails, set up Excel spreadsheets, and handle other tasks. It’s very useful for everyday work and makes routine tasks easier. Review collected by and hosted on G2.com.

Sometimes it’s frustrating to get the outcome as precise as I need it to be. Review collected by and hosted on G2.com.

I like that I can create and customize agents for different purposes. For example, I can build an AI sales bot that directs customers to the right department to get a quote or to learn more technical information about a product we offer. I can also build an agent for technical troubleshooting or for product knowledge that’s specific to a brand or a particular set of products. Review collected by and hosted on G2.com.

So far, I’ve had to manually create and enter every type of conversation a customer or prospective client might have with the chatbot, then test it and go back and forth making adjustments. I’d like to be able to use Copilot to help me plug in the necessary conversation paths so I can get the results I want from the agents as I build them. Overall, it’s an easy platform to use; it just requires you to put yourself in the shoes of the person interacting with the agent so you can program the conversation flow correctly. Review collected by and hosted on G2.com.

The UI is very intuitive and easy to navigate. I used Copilot Studio to build a knowledge base agent, and I found it straightforward to integrate with Azure Document Intelligence and Azure Blobs, as well as to create custom prompts and tools. I also customized all the relevant topics to give the GPT LLM the right tools to provide clear, correct answers. Performance is great, and the ability to test while developing is a massive plus. Review collected by and hosted on G2.com.

I struggled a little with the generative answers topic. I found the settings a bit vague in terms of how they’re meant to be used, and whether they override the instructions provided in the prompt for the LLM. It’s nothing major—more feedback than a complaint. Review collected by and hosted on G2.com.

I like how easy it is to build AI agents without writing everything from scratch. I especially like its integration with Microsoft Teams, Power Automate, and other Microsoft services. I use it to automate repetitive tasks, connect agents to internal data, and create workflows that help our team resolve common IT issues faster. The low-code interface makes testing and updating agents much easier. Review collected by and hosted on G2.com.

I haven’t faced any flaws yet, but I’d like to see more models available, especially computer vision models. Review collected by and hosted on G2.com.

I like that Microsoft Copilot Studio allows me to build and manage customized AI agents to streamline my workflow and automate customer service inquiries. It securely grounds my AI assistant with my enterprise data and connects seamlessly with my system to handle complex business tasks. My favorite part is the balance it strikes between low-code accessibility and enterprise-grade sophistication. The native ecosystem integration, especially with Microsoft Teams and Power Automate, works exceptionally well. Teams ensures immediate, frictionless adoption, and Power Automate turns the chatbot into an active digital assistant capable of executing complex tasks. Its integration with SharePoint, OneDrive, and Dynamics 365/Dataverse helps with instant grounding and pulling real-time data respectively. The initial setup was quite easy. Review collected by and hosted on G2.com.

Nothing et all Review collected by and hosted on G2.com.

I like that it allows me to create AI agents and automate tasks without much coding. It makes building chatbots and managing workflows easier and saves time. Review collected by and hosted on G2.com.

Sometimes it can be a little difficult to understand for beginners. Setting up agents and workflows takes time, and some features require technical knowledge. The interface could also be simpler. Review collected by and hosted on G2.com.

It is incredibly easy to create functional AI agents and assign them tasks Review collected by and hosted on G2.com.

I do not really dislike anything in particular Review collected by and hosted on G2.com.

It is the best AI to use because most of companies will use only this for there employee's and It very easy to use and It accessible in Teams also. Review collected by and hosted on G2.com.

Iam using this last 3 year's in my organisation and there is no complaint but a small one , if I search any thing related to my work for different task and again after two days when search it will give similar to the before problem. Review collected by and hosted on G2.com.

I like that the interface is intuitive even for new users. It makes creating agents pretty simple and the settings are easily adjustable. It integrates with Microsoft Teams very well. The AI gives great suggestions to improve bots for their intended purpose. Review collected by and hosted on G2.com.

I honestly have not had a bad experience with this product. Review collected by and hosted on G2.com.

I love how it integrates with all of microsoft products because previously they were like its own entity but now theres a hub of all products that i can look into and ask questions and reference. i love the workflow creator, and all products that allows me to build an ecosystem Review collected by and hosted on G2.com.

The capabilities aren’t consistent across all Microsoft products. For example, Copilot in PowerPoint (PPT) isn’t as intuitive as it is in Excel, but I’m sure it will improve with updates. Review collected by and hosted on G2.com.