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Microsoft Clarity Reviews & Product Details - Page 3

Microsoft Clarity Overview

What is Microsoft Clarity?

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity. Microsoft Clarity features include: Instant heatmaps, session recordings, powerful insights, Google Analytics integration, mobile sdk, and Copilot.

Microsoft Clarity Details
Languages Supported
English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Clarity is a free, easy-to-use tool that captures how real people actually use your site. With Clarity you can: Create a heatmap in minutes using data you already have to see how your users are clicking and scrolling. Find recordings for almost any scenario with our rich segmentation. Make data-driven decisions with insights powered by machine learning. Connect Clarity and Google Analytics to understand user behaviors driving the data.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,039,026 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


MC
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Recent Microsoft Clarity Reviews

Marek d.
MD
Marek d.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good tool with a lot of filter options + nice Chrome extension"
Being able to add really specific filters for monitoring specific pages on website or elements on page. And it has a lot of good standard features
David V. K.
DK
David V. K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Invaluable insights to understand website visitor behavior"
I love that it's fully-featured and free. I can quickly see recordings of user activity on the site and observe behavior in ways that help me impro...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Game changer for understanding a customer journey"
Finally a free solution to finding blockers in the customer's user journey. The heatmaping and click data is crucial to making layout changes to su...
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2 people requested security information

Microsoft Clarity Media

Microsoft Clarity Demo - Instant heatmaps
Generate automatically for all your pages. See where people click, what they ignore, and how far they scroll.
Microsoft Clarity Demo - Session Recordings
Watch how people use your site. Explore what's working, learn what needs to be improved, and test out new ideas.
Microsoft Clarity Demo - Powerful insights
Quickly discover where users get frustrated and turn these problems into opportunities.
Microsoft Clarity Demo - Google Analytics integration
Connect Google Analytics and Clarity to seamlessly integrate these two powerful platforms.
Microsoft Clarity Demo - Session Insights
GPT based session takeaways to save you time and be more productive with Session Replays.
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Have you used Microsoft Clarity before?
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Video Reviews

37 Microsoft Clarity Reviews

4.5 out of 5
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37 Microsoft Clarity Reviews
4.5 out of 5
37 Microsoft Clarity Reviews
4.5 out of 5

Microsoft Clarity Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Microsoft ClarityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Carlos P.
CP
Lead Ux Researcher
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Microsoft Clarity?

I love Clarity because is absolutely free and doesn't have limit of records and sessions Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

We'd hope of Clarity to get most interactive heatmaps, because have some issues on it UI Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

To know more about our users and detect improves on UX Review collected by and hosted on G2.com.

Leandro R.
LR
Senior Product Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
(Original )Information
What do you like best about Microsoft Clarity?

Me ayuda a ver el nivel de frustración en el usuario además de mapas de calor y grabaciones. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

No es muy intuitiva a veces es compleja de usar si necesitas un filtro en especifico. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

Level of frustration, measure conversion rate among others that include quantitative and qualitative data. Review collected by and hosted on G2.com.

Edoardo B.
EB
Head of UX
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

Super easy integrations with Google Tag Manager and Google Analytics.

Very useful dashboards for a complete overview and nice UX to deepen the analysis.

Very effective filter system. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Sometimes page rendering in record or heatmaps is faulty

Login has always error problems due to redirect Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

I can easily filter navigation sessions by device or OS, by length or page views n° and optimize for a specific segment or provide data very fast to my client/team.

It has less bugs than Hotjar and more features, and surprisingly a very good UX (despite it is a Microsoft tool) Review collected by and hosted on G2.com.

Ahmed Samy E.
AE
Founder and Digital Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

I liked its ease of use, in addition to it's a free tool that offers almost every feature you need to track the behaviors of your website visitors, including sessions video recording, heat maps, and scroll map. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

I have tried three similar tools before, and I think that Microsoft clarity doesn't need any urgent improvements, I just wish that its future paid plans will be affordable. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

It's a very important tool for website owners as it shows how visitors behave when they visit the website pages, so it helps highlight the areas that need optimization in the website. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

The best part is Clarity is free and does the same thing that paid platforms like hotjar do. This is very helpful for startups like us at early stages.

We are able to see some basic analytics and recordings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Wish if Clarity could completely replace Google Analytics. It's difficult to look at 2-3 products like Google Analytics, Google search console and then Clarity. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

We want to see the heatmaps of website visitors and also we are able to see the recording of these visitors.

It also gives us some basic website analytics information. Review collected by and hosted on G2.com.

Nouman A.
NA
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

It gives the true experience of a user to help me improve the places of my website. It works good with google analytics to help improve website. I think non of its competitors give smooth visual recording like Clarity gives. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

I have tried filter my IP adress from clarity but it doesn't work and i get my own usage report mostly. There should be step-by-step guide for this filtering as most of admins don't have the static IP, It should be resolved. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Clarity:

With all the capabilities it gives, It is the lightest tool among all. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

I watch a full recording of a session and analyse the user intent and response at defferent parts of my website, I am productive when it needs improving user exp. My business performed better after improving the click funnels which I analysed using clarity. Review collected by and hosted on G2.com.

Response from Microsoft Clarity of Clarity

Hi Nouman!

Thanks for using Clarity. We would love to help you out with IP blocking issues you are facing, could you please reach out to us with your project details at ClarityMS@microsoft.com.

OS
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

The best feature of Clarity is beyond doubt their "heatmap" & recording features. Knowing how and where your user interacts most on your page gives you another level of on-page content and call-to-action optimization. Why have your best banner ads or action buttons in areas that turned out to be dead-space? Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

As with any new platform, the interface takes some getting used to. Luckily it's not as complex as some of the other analytics providers out there. If you're using Bing Webmaster Tools, it would have been great to have Clarity integration within the same interface. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

By knowing what areas of a website its users are potentially missing allows us to optimize and re-arrange vital pieces of the content layout to achieve maximum user interaction at any given moment. Review collected by and hosted on G2.com.

Rahul A.
RA
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

Clarity is Microsoft's attempt to track and project what the users are doing on your web application. It is a free analytics tool that shows the data on the dashboard. Clarity traces the data from your website and projects it as heatmaps, engagement metrics, website performance, and recordings. The stats basically help in improving the user experience of your website. The best part is, it is free and easy to set up and get started. Allows unlimited recording and storage of recording for up to 12 months. It also integrates with Google Analytics. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Though Clarity is a good attempt by Microsoft, as of now, it is not better than Google Analytics. The data provided is basic, more filter options on data are expected. It also lacks A/B testing tools for UX testing and design improvements. The dashboard UI is simple and basic. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Clarity:

Go for it if you want to try a new and free analytics tool for a small/ mid size project. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

I believe the setup and implementation are simple, the software is free so it saves cost. The team was able to visualize the data in a simplistic manner and I would say that it is a good tool for a small project. Review collected by and hosted on G2.com.

Response from Microsoft Clarity of Clarity

Hello Rahul,

We are appreciative of your candid feedback on Clarity and want to know how we can improve so that we can change your rating of our product from 3.5 stars to 5. We are sorry for the misunderstanding in thinking that our product is a GA competitor, in fact we complement GA and have many integrations with it. Please check out our GA+Clarity landing page here: https://clarity.microsoft.com/google-analytics. I noticed you mentioned lack of A/B testing as well, did you know we integrate with AB Tasty? Check out the blog we wrote on the integration here: https://clarity.microsoft.com/blog/clarity-integration-now-in-ab-tasty/. We are continually reviewing user feedback and work to implement those changes on a consistent basis. If you have suggestions of other filter options, please do let us know so that we can continue to work to improve our functionality.

Cheers,

The Clarity Team

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

There are good overviews of scrolling behavior, click placements, split out by device, sessions & location. The heat maps are helpful in seeing hover time. It's easy to set up if you know what data points are most important for your needs. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

I find the dashboard confusing and contains too many variables to be useful. It would be easier if Clarity started with the "industry best practice" KPI's and let us customize from there. Similarly, drilling down into each area, there are way too many variables to draw conclusions. Would love to see more of the "80/20" guidelines, if the user outlines highest priorities. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Clarity:

Be clear on the highest priorities and goals, do not get distracted with the influx of other data points until you have established a few good baselines and can expand. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

Want to improve the conversion rate of all digital campaigns, prioritizing paid advertising driving to specific landing pages. We have made changes to the mobile experience, as it relates to form functionality, but have not seen clear results on conversion lift yet. Review collected by and hosted on G2.com.

Shaunak P.
SP
Design Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

1. This an open-source software and free of cost for all the users

2. The installation process is simple and user friendly

3. The user can integrate data from different sources, including Googe Analytics and other website performance data

4. This tool offers some cool features like unlimited recording, unlimited heatmaps with the taste of simplicity

5. The software allows you to store the data recordings for 12 months with no extra costs Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

1. The user interface is simple and cannot perform high-end analytics

2. A challenging task to process and visualize a large amount of data using this tool

3. There is no option to filter traffic based on the traffic source or campaign

4. This software lacks the A/B testing tools needed for UX based testing

5. Needs further improvements to the design and user interface Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

1. I use this tool to track the actions of users on my articles and project websites

2. It provides me with user engagement metrics, recordings, heatmaps, analytics, session replay, website performance data

3. The performance data helps me to improve/modify my website design and user experience

4. The data analysis has helped me to boost up my website traffic by 20 percent in a timeframe of 3 months

5. A simple, free of costs and user-friendly tool Review collected by and hosted on G2.com.

Response from Microsoft Clarity of Clarity

Hi Shaunak - Thanks for your review and feedback! We would love to understand more about your suggestion of improvements to the user interface. Feel free to reach out to us at ClarityMS@microsoft.com.

Additionally, Clarity does support traffic filters including source and campaign. You can find them in filters under the "Traffic" category.