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Microsoft Clarity Reviews & Product Details - Page 2

Microsoft Clarity Overview

What is Microsoft Clarity?

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity. Microsoft Clarity features include: Instant heatmaps, session recordings, powerful insights, Google Analytics integration, mobile sdk, and Copilot.

Microsoft Clarity Details
Languages Supported
English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Clarity is a free, easy-to-use tool that captures how real people actually use your site. With Clarity you can: Create a heatmap in minutes using data you already have to see how your users are clicking and scrolling. Find recordings for almost any scenario with our rich segmentation. Make data-driven decisions with insights powered by machine learning. Connect Clarity and Google Analytics to understand user behaviors driving the data.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,039,026 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


MC
Overview Provided by:

Recent Microsoft Clarity Reviews

Marek d.
MD
Marek d.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good tool with a lot of filter options + nice Chrome extension"
Being able to add really specific filters for monitoring specific pages on website or elements on page. And it has a lot of good standard features
David V. K.
DK
David V. K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Invaluable insights to understand website visitor behavior"
I love that it's fully-featured and free. I can quickly see recordings of user activity on the site and observe behavior in ways that help me impro...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Game changer for understanding a customer journey"
Finally a free solution to finding blockers in the customer's user journey. The heatmaping and click data is crucial to making layout changes to su...
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2 people requested security information

Microsoft Clarity Media

Microsoft Clarity Demo - Instant heatmaps
Generate automatically for all your pages. See where people click, what they ignore, and how far they scroll.
Microsoft Clarity Demo - Session Recordings
Watch how people use your site. Explore what's working, learn what needs to be improved, and test out new ideas.
Microsoft Clarity Demo - Powerful insights
Quickly discover where users get frustrated and turn these problems into opportunities.
Microsoft Clarity Demo - Google Analytics integration
Connect Google Analytics and Clarity to seamlessly integrate these two powerful platforms.
Microsoft Clarity Demo - Session Insights
GPT based session takeaways to save you time and be more productive with Session Replays.
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Have you used Microsoft Clarity before?
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Video Reviews

37 Microsoft Clarity Reviews

4.5 out of 5
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37 Microsoft Clarity Reviews
4.5 out of 5
37 Microsoft Clarity Reviews
4.5 out of 5

Microsoft Clarity Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Microsoft ClarityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

Ability to view recordings and access to advanced stats, very easy to setup (you don't need to know coding) Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Sometimes the recordings are buggy, it tells me that the session was 13 mins long but the video doesn't sync with that Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

Improve our bounce rate Review collected by and hosted on G2.com.

MANORAMA S.
MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Microsoft Clarity?

It help in finding our the ux/ui errors while creating the website.

Explaind the detail journey of a person vivsiting your website. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

The time required to understand the platform is a bit high Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

tracing the customer journey Review collected by and hosted on G2.com.

Andrés S.
AS
Contador
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Microsoft Clarity?

It allows us to use super valuable information to make decisions, we can know which section of a website users consult the most, where they click, and with that, make those decisions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

It is great, although it has small lags in the filters by date, in general everything is great. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

Review in more detail the behavior in A/B testing, analyze what is comfortable or uncomfortable for the user, and based on that, work on features that improve their experience. Review collected by and hosted on G2.com.

Anandapadmanabh S.
AS
Content Marketer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Microsoft Clarity?

My team moved to Clarity after using Hotjar for a while. What i've noticed is that it's very similar to Hotjar except it's cleaner and more user intuitive. I like all the features it provides and the data is more digestible. I would recommend it to anyone looking for a Hotjar alternative. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Nothing much actually. It could be slightly confusing initially, but you can get used to the layout and functions pretty easily. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

It helps us understand user behaviour. By using that data, we're able to optimize our landing pages, infographics, blogs, etc. This can greatly impact conversion rates and just simply help us make our pages more appealing to users. Review collected by and hosted on G2.com.

Michael Z.
MZ
Quality Control Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

The user interface is confusing at first but it grows on you as you get along. What I like best about the service is the data it delivers, I showed it to my client and it works like a charm. Plus points for the support! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

The only downside is that sometimes delays in processing data are noticeable. It would be great if it gets updated realtime. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

This helps me to identify the static and mostly view part of our website plus it has a share feature where I can show the data to our team. I also like the filter functions as it gives us a clear view of what our customers at looking into. Review collected by and hosted on G2.com.

Verified User in Real Estate
IR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Microsoft Clarity?

One of the best things about Microsoft Clarity is its ease of use. The tool is intuitive and user-friendly, making it easy for businesses of all sizes to use. The tool also integrates seamlessly with other Microsoft tools, such as Office 365 and Dynamics 365, which makes it easy for businesses to access their website analytics within the same platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

One of the downsides of Microsoft Clarity is that it only retains data for 30 days. This means that businesses will not be able to access data older than 30 days, which can be a limitation for businesses that need to analyze long-term trends or historical data. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

It provides detailed information on visitor behavior, such as clicks, scrolling, and time spent on each page. It also offers heatmaps, session recordings, and user insights to help businesses understand how visitors interact with their website. Review collected by and hosted on G2.com.

Bhavik N.
BN
Marketing Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Microsoft Clarity?

Microsoft clarity has helped me to identify key areas where users click on the website and where I can place CTAs. Their video recording feature is the best. One can easily identify where the user is wandering on the website. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Clarity UI is very simple and there is not much to walk around. It lacks custom tracking URLs and setting goals. Also, clarity doesn't give the user journey analysis. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

Clarity helps me identify rage spots and where I should put my CTAs. With session replies, we have understood where users are staying and which helped us to decrease bounce rate. Review collected by and hosted on G2.com.

AA
Frontend Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

Microsoft Clarity helps us to identify website analytics quickly. We monitor our website traffic, source of traffic, the geography of the user and much more quickly with Microsoft Clarity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Microsoft Clarity could provide better API features to integrate seamlessly with our admin panel so we can monitor all the data inside our admin panel itself. Microsoft Clarity also lacks in tracking custom events like Google Analytics. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

We use Microsoft Clarity to monitor our website traffic and its sub-data like geography, source, and activity on the panel. Heatmaps and screen recordings also help us to understand how the user behaves on our web pages. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

Microsoft Clarity is straightforward to use. It helps me understand how our users interact with our websites. It provides detailed heatmaps on which part of the site the users engage with the most. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Nothing as of now, Microsoft clarity is very easy to use and simple to set up. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

Microsoft Clarity helps me understand how our users engage with our site, and it also does not affect the site's performance. It gives us a picture of what our users like the least and the most about the site. Review collected by and hosted on G2.com.

Shaidul Hoque S.
SS
Information Management Officer - GBV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Clarity?

Microsoft Clarity is entirely safe as it is GDPR compliant. And using it gave me more clarity and reach. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

A bit tricky to use for all sorts of users. Review collected by and hosted on G2.com.

What problems is Microsoft Clarity solving and how is that benefiting you?

We do a lot of surveys in our sector, and it helps us get the sessions for the study and use them later on. Review collected by and hosted on G2.com.