What I find most helpful about Microsoft Forms is how easy it makes it to create and share surveys, quizzes, and polls. The interface is clean and the setup is quick, so even beginners can get started without any hassle. I also like how seamlessly it integrates with Microsoft 365—especially Excel, Teams, and SharePoint—which keeps response tracking, data analysis, and collaboration smooth and efficient. Review collected by and hosted on G2.com.

One practical downside of Microsoft Forms is that its customization and advanced logic options are quite limited, which can make complex surveys harder to build—but the simplicity also keeps forms quick to create and easy for respondents to complete. Review collected by and hosted on G2.com.

Microsoft forms is very easy to use, you can set up a basic form or something more complex using the bridge feature within the questions, we had created some training courses within forms and integrated it with Power automate to generate its own certificates on gaining a pass mark,

No issues with performance, it always works! and so far not had to contact support as the form platform is easy to use. Review collected by and hosted on G2.com.

It would be nice it had a function within forms to score a form but the power automate license to do this is extremely reasonable and can be used for other automations. Review collected by and hosted on G2.com.

What I like most about Microsoft Forms is how practical it is for everyday work. It lets me quickly send post-webinar feedback forms to track engagement in real time, and easily manage event registrations or RSVPs to monitor attendance. Review collected by and hosted on G2.com.

One limitation of Microsoft Forms is that it’s not very flexible for more advanced use cases. It lacks deeper customization (e.g. branding, complex logic/branching) and more robust analytics compared to dedicated survey tools. This can make it harder to run more sophisticated campaigns or detailed reporting without exporting data into other tools. Review collected by and hosted on G2.com.

Microsoft Forms offers the flexibility to either create a new form from scratch or use one of the pre-made templates provided by Microsoft. What I appreciate most about Microsoft Forms is the range of options it gives you—you can select from multiple choice, short answer, checkboxes, and more, making it very convenient to tailor the form to your needs. Additionally, you can easily integrate the form in various places, whether by embedding it on a website, sharing it with a group, or simply copying and sending the link. Overall, it is straightforward and user-friendly. Review collected by and hosted on G2.com.

Overall, Microsoft Forms meets all my requirements, so at this time I don't have any dislikes about it. Review collected by and hosted on G2.com.

What I like best about Microsoft Forms is how simple and intuitive it is to create surveys, quizzes, and feedback forms without any technical knowledge. The interface is clean and easy to navigate, which saves time and makes the whole process smooth. I also appreciate how quickly responses are collected and displayed in real time with clear charts and automatic summaries. It integrates well with other Microsoft tools, making it convenient to share forms, export data to Excel, and collaborate with teams efficiently. Review collected by and hosted on G2.com.

What I dislike about Microsoft Forms is that it offers limited customization in terms of design and layout, which can make forms look quite basic compared to other platforms. The branding options are minimal, and advanced features like complex logic, detailed formatting, or deeper analytics are somewhat restricted. It also lacks some flexibility when it comes to question types and integrations outside the Microsoft ecosystem, which can be limiting for more complex use cases. Review collected by and hosted on G2.com.

I rely on MS Forms across my business practice; from client consent requests to post-training evaluations and scoring. This software never disappoints as it is equipped by a wide range of features, and the forms can be customized to suit literally any professional use case and business requirement. Review collected by and hosted on G2.com.

While I do not have any dislikes, I believe that the variety of available options ready-to-use forms could be enhanced. Review collected by and hosted on G2.com.

It eliminates the need for another software license and is the perfect tool for HR check-ins, quick internal polls, and straightforward customer feedback forms. For a powerful, enterprise-grade VOC program, you might need something more robust, but for 90% of everyday feedback needs, Microsoft Forms is reliable, simple, and effective. Review collected by and hosted on G2.com.

While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys where you want a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management. Review collected by and hosted on G2.com.

Microsoft Forms continues to add new and creative features, like the ability to include background music from a high‑quality music library. The form designer offers powerful tools and functionality, integrating seamlessly with OneDrive and most Microsoft 365 apps. This makes it easy for users to create and share responsive, multimedia forms that simplify communication and data collection. Review collected by and hosted on G2.com.

In Microsoft Forms, the designer interface has a lot of moving and interactive elements. Once you click on them, they become editable, which can make the interface feel cluttered or distracting if you click something by accident. It might be better if the interface were a bit more static to create a cleaner and more focused user experience. Review collected by and hosted on G2.com.

1. The UI is very simple, so no technical skills are needed to create surveys, quizzes, or polls.

2. It also works smoothly with Excel, Teams, OneDrive, SharePoint, and Outlook, which makes collaboration easy.

3. We can share forms via link, QR code, or email, and they work well on mobile devices too.

4. On top of that, it comes with pre-designed templates and a variety of question types, which makes it a real time-saver. Review collected by and hosted on G2.com.

1. Although it comes with pre-designed templates, the selection feels limited and fairly basic compared to Google Forms or Typeform. 2. Also, it really only works for users who already have a Microsoft account—without one, there’s no access at all.

3. Finally, when it comes to editing individual responses or handling very large datasets, the process can be cumbersome and harder to manage than it should be. Review collected by and hosted on G2.com.

It has a really clear interface, it integrates with other Microsoft products (eg Teams and Outlook) and the AI provides useful suggestions for questions as well as analysis of results Review collected by and hosted on G2.com.

I haven't used a wider range of survey tools in a while, so i haven't yet observed any features that Forms doesn't have Review collected by and hosted on G2.com.