Jenson S.
JS
Jenson S.
Director
Small-Business (50 or fewer emp.)
"Streamlined Access and Robust Security with Entra ID"
4.5/5
What do you like best about Microsoft Entra ID?

I love Microsoft Entra ID for its seamless integration with a wide range of applications and services, both inside and outside the Microsoft ecosystem. Its Conditional Access policies give me granular control over user access, which allows for tailored security based on user identity, device compliance, and location. The single sign-on (SSO) capability enhances user experience while keeping robust security standards intact. Overall, Entra ID effectively balances security and usability, making identity management simpler for organizations. Additionally, the initial setup was perfect and easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

One area for improvement is the complexity of certain advanced features, which can make configuration and troubleshooting challenging for less experienced administrators. Additionally, more intuitive guidance or pre-built templates for common scenarios would be beneficial. Reporting and auditing capabilities, while robust, could be more user-friendly and customizable. Review collected by and hosted on G2.com.

Achirachaya T.
AT
Achirachaya T.
Python Software Engineer
Mid-Market (51-1000 emp.)
"Centralized Access Management with Learning Curve"
5/5
What do you like best about Microsoft Entra ID?

I like that Microsoft Entra ID provides a single point of entry for every service, so there's no need to log into each one individually. The access management is very advanced, allowing me to cover some nuanced permissions. Managing permissions in one place for every user makes it easy to set up and remove if needed, instead of configuring it in a bunch of different services. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

I'm not sure if it's a disadvantage, but because Microsoft has a lot of services and they are connected between each other, it requires you to learn how to set it up correctly because sometimes it works incorrectly after the initial setup. Review collected by and hosted on G2.com.

TP
Tejas P.
IT Manager
Mid-Market (51-1000 emp.)
"Entra ID: Feature-Rich, Easy to Use, and Backed by Great Support"
5/5
What do you like best about Microsoft Entra ID?

Entra ID is at its best on feature offering, Easy implementation and very easy to use on daily basis. Customer support is again a great help from Microsoft and robust support team that provides excellent support towards Entra ID issue et configuration. I use almost daily as it is very important for the organization. Easy integration it provides with various platforms Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Nothing to dislike about Entra ID as such Review collected by and hosted on G2.com.

Luka M.
LM
Luka M.
Cyber Security Engineer
Mid-Market (51-1000 emp.)
"Easy integration with other tools, ease of use"
5/5
What do you like best about Microsoft Entra ID?

I have used Microsoft Entra ID to create app registrations, which I’m currently using to set up email integration between Microsoft and other applications I’m working on. For example, I use Fluent SMTP to connect my website with my Microsoft 365 email. Entra ID helps with the authentication side by providing an authentication token, Application ID and client secret. Overall, it’s been easy to set up.

I also use it regularly with other apps, such as RTIR, to connect to mail so I can read and write emails from within those applications without having to log into my email directly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

MFA takes a lot of time, and sometimes the password requirements don’t make much sense. Review collected by and hosted on G2.com.

Sumit T.
ST
Sumit T.
Product Verification Engineer
Mid-Market (51-1000 emp.)
"Seamless Integration with Microsoft Ecosystem"
4/5
What do you like best about Microsoft Entra ID?

I like Microsoft Entra ID's seamless integration with our Microsoft cloud platform, which is a great fit for our new project as we were moving towards a Microsoft environment. I appreciate its scalability and all the built-in tools like MFA and passwordless logins that are great too. We use MFA on a daily basis, and it is a good addition to our authentication process. The initial setup was easy as it flawlessly integrated with Entra and all tools are available. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

I think it should provide good support to non-Microsoft environments as well. We used Okta with Java and IntelliJ framework and never found any difficulty, but we struggle with Entra as most help available with Microsoft only. Review collected by and hosted on G2.com.

Daniel L.
DL
Daniel L.
Technical Director
Mid-Market (51-1000 emp.)
"Single Identity Provider with Flexible Auth with PAM"
4.5/5
What do you like best about Microsoft Entra ID?

Entra ID is a single indentity provider for all my services. Support for different auth types allows us to keep a single login which makes it easy to use every day Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The biggest issues with cert expiry for integrated apps. They have made this longer now but legacy apps can be a pain to renew. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy, Secure SSO with Strong MFA and Seamless Microsoft Integration"
4.5/5
What do you like best about Microsoft Entra ID?

What I like best about Microsoft Entra ID is how easy and secure it makes access to Microsoft 365 and other applications. Single sign-on works smoothly, so users don’t need to remember multiple passwords. The security features like multi-factor authentication and conditional access add strong protection without making the login process complicated. It also integrates very well with other Microsoft tools, which makes identity management simple and reliable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

What I dislike about Microsoft Entra ID is that some advanced settings and security features can be confusing at first, especially for new users. The admin interface has many options, which can feel overwhelming without proper guidance. Also, troubleshooting access or sign-in issues sometimes takes time because of the multiple policies involved. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Microsoft Entra ID: Comprehensive All-In-One Solution"
4.5/5
What do you like best about Microsoft Entra ID?

I find Microsoft Entra ID to be an all-in-one solution, and the capabilities are limitless. It helps us achieve our zero trust access goals. Microsoft is constantly innovating and bringing out new features in Entra ID, and the support from Microsoft for any issues is first class. It's extremely valuable as it comes in a singular package, so we don't need to reinvest in any other tool and train resources in that, resulting in time and money savings. The initial setup was not too difficult, and we got appropriate support from Microsoft. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The UI sometimes changes, so some features move to other sections. It's a minor issue, but it can be improved. Review collected by and hosted on G2.com.

M S.
MS
M S.
Specalist Systems Engineer
Enterprise (> 1000 emp.)
"Comprehensive IAM with Robust Security Features"
4.5/5
What do you like best about Microsoft Entra ID?

I like that Microsoft Entra ID provides a centralized identity platform with built-in security features such as Multi-Factor Authentication (MFA), Conditional Access, and access governance. This setup helps reduce risk, supports compliance requirements, and allows for secure remote and hybrid work. I appreciate the seamless integration with Microsoft 365 and other cloud applications, which boosts productivity while cutting down on operational complexity. Entra ID has become foundational for managing identities securely at scale. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

While Microsoft Entra ID is a powerful identity platform, there are a few areas where I feel it could be improved. One challenge I experience is complexity in configuration and policy management. Features like Conditional Access and identity governance are very powerful, but they come with a learning curve. The policy setup and troubleshooting process can sometimes be difficult, especially when multiple policies interact and affect sign-in behavior. Licensing clarity is another area for improvement. Some advanced features such as Conditional Access, Identity Protection, and access governance require specific premium licenses. It’s not always straightforward to understand which features are included in which license, which can make planning and cost management more difficult. I’ve also found that documentation and UI consistency could be better. With frequent updates and rebranding from Azure AD to Entra ID, some documentation and portal navigation still feel inconsistent or outdated, which can slow down implementation and troubleshooting. Troubleshooting sign-in issues can sometimes be time-consuming. While logs are detailed, identifying the exact reason for access failures or policy blocks isn’t always intuitive, particularly for less experienced administrators. Lastly, integration with non-Microsoft or legacy applications occasionally requires additional configuration or workarounds compared to Microsoft-native services, where the experience is much smoother. Review collected by and hosted on G2.com.

Juan R.
JR
Juan R.
IT Director
Legal Services
Mid-Market (51-1000 emp.)
"Smooth Integration, But User Assignment Challenges"
3/5
What do you like best about Microsoft Entra ID?

I like how easy it is to manage enterprise apps with Microsoft Entra ID. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Sometimes it's hard to assign enterprise apps to users. The initial setup wasn't that easy, but since we have experience, it was smooth. Review collected by and hosted on G2.com.