# Microsoft Entra External ID Reviews **Vendor:** Microsoft **Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **Average Rating:** 4.2/5.0 **Total Reviews:** 27 ## About Microsoft Entra External ID Secure and manage customer and partner identities beyond your organization. ## Microsoft Entra External ID Reviews ### 1. Protect your applications? Microsoft Entra Ext ID is the solution! **Rating:** 5.0/5.0 stars **Reviewed by:** David Alejandro C. | Desktop and network consultant, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Microsoft Entra External ID?** Microsoft Entra External ID is the ultimate solution integrate with office 365 to secure your applications, connections, infrastructure and access to your software company resources. For administrators y easy to manage and to deploy. Implementation takes at least 4 months but is affordable and Microsoft give excellent support. **What do you dislike about Microsoft Entra External ID?** It´s a little bit expensive but it worth it if you need to protect your apps and integrations. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Help my devops team to ensure that the developed products and integrations with other apps are secured into one platform, also we have office 365 connections and it´s easier to monitor and approve integrations. ### 2. Microsoft Entra External ID fulfilling our B2B requirement **Rating:** 5.0/5.0 stars **Reviewed by:** Pawan K. | Senior Consultant - Active Directory, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Microsoft Entra External ID?** What we like is esay enrollment of our partners as guest users and integrating with microsoft tenant. We can also design the self service onboarding portal for end users. It also supports conditional polcies and MFA controlls to implement our organisation security policies. It's easy to enroll and allow application access accross the organisation. **What do you dislike about Microsoft Entra External ID?** Microsoft Entra External ID is a bit expansive as compared to B2C. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** It is providing seamless experince on user login and onboarding. It supports the MFA and other compliance setting through Azure conditional policies. ### 3. 9/10! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Microsoft Entra External ID?** The most helpful thing about Microsoft Entra External ID is it gives a safe and easy way to communicate with external users such as my partners or volunteers on documents and projects. I personally along as hundreds of my collegues use this platform on a daily basis! My collegues ages vary from in their 20's to their 60's, all seem to use this easily or are able to learn it very quickly. If i did not have this wonderful tool, my organization would struggle on securely working with external users. **What do you dislike about Microsoft Entra External ID?** What i dislike about Microsoft Entra External ID is some of my external partners or volunteers have trouble accessing certain documents sent to them depending on which internet browser they are using. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Microsoft Entra External ID solves the problem of working safely on confidential information with external partners or volunteers. Weekly i am able to send out spreadsheets or other documents to external users and know the user is going to be able to access it easily as well as having an eas of mind knowing the information is safe. ### 4. Security At It's Best **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruvil B. | Data Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2024 **What do you like best about Microsoft Entra External ID?** The best thing about Its low-code development environment makes it accessible to a wide range of users, including business analysts and subject matter experts. **What do you dislike about Microsoft Entra External ID?** My organization prefers other cloud providers , the deep integration with Microsoft services may be a limitation. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** It manages all the logins of my clients and I can give access for login them to via different options like Id & Pass, Id & OTP, etc. ### 5. Simple yet effective **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley R. | Payroll administration, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Microsoft Entra External ID?** I am relieved to finally have all of my customer data in one place. All of my information is organized in a simplistic manner. I feel confident that anyone within my business can effectively use this product. **What do you dislike about Microsoft Entra External ID?** There are few things i dislike about this product but having live access to customer service, specifically for this product would be a plus **What problems is Microsoft Entra External ID solving and how is that benefiting you?** We went from using excel and other programs similar to manage all of our customer data to using Microsoft entra. All of our customer data is easily accessible and organized ### 6. Great cloud solution for companies **Rating:** 4.5/5.0 stars **Reviewed by:** Riccardo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Microsoft Entra External ID?** Access through a single sign-on using a user-provided identity, incorporating progressive profiling to gather information gradually and authentically verifying individual customers. **What do you dislike about Microsoft Entra External ID?** Pricing, The service operates on a pay-as-you-go (PAYG) model. Tailoring options. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Entra External ID streamlines the management of external users, making it more efficient and less cumbersome for administrators to handle external identities. Eliminating the Need for Custom Sign-In Systems: With Entra External ID, there's no longer a requirement for complex and customized sign-in systems. This simplification enhances user experience and reduces the burden on IT teams to maintain intricate sign-in processes. Staying Updated with Innovative Features: By leveraging Microsoft Entra External ID, users can stay at the forefront of innovation. The platform continually introduces new and advanced features, ensuring that organizations can harness the latest tools and functionalities for enhanced productivity. ### 7. Active Directory Reinvented **Rating:** 3.5/5.0 stars **Reviewed by:** Nilton N. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Microsoft Entra External ID?** The most helpful about Microsoft Entra External ID is allowing communicating and sharing with users external to our own environment. The unifying identity and network access is also helpful. Secure access to any app or resource. Upside, a single account access for all content across hybrid platforms. **What do you dislike about Microsoft Entra External ID?** To the extent of my current knowledge i found nothing to dislike. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Business to Business direct connections, allowing connecting to other users in other teams over a shared channel. it's communication without boundaries. ### 8. Centralized platform to manage customer identities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Microsoft Entra External ID?** Entra External ID allows our company to manage all of our customers identities quickly and easily. **What do you dislike about Microsoft Entra External ID?** Entra External ID is a bit more than we need, but is still manageable. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** As a CSP, We manage our customers Microsoft licensing and credentials and this provides us with further functionality. ### 9. Azure Entra ID integration **Rating:** 4.0/5.0 stars **Reviewed by:** Hari S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Microsoft Entra External ID?** It's very reliable and it's very scalable for getting users by using this API endpoint in my IPASS tool **What do you dislike about Microsoft Entra External ID?** Pagenition concept need to enhance for more than 100 users also **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Provisioning and deprovisoning user into SF portal now its become simple ### 10. Yes it is really appreciated by the customer community that we manage for MS Entra External ID **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil D. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Microsoft Entra External ID?** It is easy to use, user friendly, ease of integration, customer support **What do you dislike about Microsoft Entra External ID?** It require technical expertise and hence skilled resources **What problems is Microsoft Entra External ID solving and how is that benefiting you?** It is resolving the SSO or MFA or two-factor authentication at customer end ### 11. Best way of Centralize administration **Rating:** 5.0/5.0 stars **Reviewed by:** KIRAN S. | Senior Cybersecurity Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2023 **What do you like best about Microsoft Entra External ID?** It gives you best centralise administration which gives you best experience to handle your infrastructure.features of the entra Id best way to manage and monitor your environment. **What do you dislike about Microsoft Entra External ID?** Nothing observed yet.Just the concern about documentation about learning. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Best way to centralise management to secure your environment. ### 12. Easily collaboration using external users using Microsoft entra external identity feature **Rating:** 4.0/5.0 stars **Reviewed by:** Tiyasa B. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Microsoft Entra External ID?** Microsoft entra external identity is really helpful in terms of B2B collaboration or B2C scnenario. It really helpful when we want to share our resources to external users , vendors or partners very secure way **What do you dislike about Microsoft Entra External ID?** There is nothing which I have disliked about this feature of Microsoft entra. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** It helps my organisation in external identity and access management, as a security administrator we can manage guest user settings , we can define who can invite the external users , also we can block certain domains to restrict access ### 13. Microsoft entra external ID platform represents the future of rapid innovation and new features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Microsoft Entra External ID?** The best this about microsoft entra external ID is we can gain access to managed domain services. **What do you dislike about Microsoft Entra External ID?** The dislike about is Reporting and alerting is limited **What problems is Microsoft Entra External ID solving and how is that benefiting you?** We can manage users from one interface ### 14. Good but need to improve **Rating:** 2.5/5.0 stars **Reviewed by:** Vikas S. | Sr. Software developer team lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Microsoft Entra External ID?** Easy to setup. Works seemless. All basic requirements can be achieved with b2c. SSO, IM, MFA **What do you dislike about Microsoft Entra External ID?** Customization is tricky, there is no user wise option to enable MFA for end client users on AD. There is no option for different login page for different domains. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** SSO, MFA, Identity Management - authentication ### 15. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Microsoft Entra External ID?** Great solution and protection on one space. **What do you dislike about Microsoft Entra External ID?** Nothing at the moment as everything is working properly. **Recommendations to others considering Microsoft Entra External ID:** I would recommend utilizing it as it helps solve the solutions we needed at the time. Can help with tracking and ensuring the identity protection is valid. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Identity management ### 16. A good tool for your business directory from anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan Alexander C. | IT Infraestructura y Desarrollo, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Microsoft Entra External ID?** What I like the most about the tool is that I can keep company users connected and using company services without the need to be in the office and with maximum security to avoid unauthorized access and thus control who accesses to company resources **What do you dislike about Microsoft Entra External ID?** At the moment there is nothing negative I can say about this tool since it has met our needs and more in telework time **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Through it we were able to have the users of the company connected and offer them the services and applications they use, guaranteeing their access in a secure way ### 17. The Azure Active Directory Great!! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Microsoft Entra External ID?** It has been very easy to work with. It is very reliable. I am very happy. We were able to set-up Global signatures and use this product in the cloud with ease. I would recommend using this as your active directory. Support has been great and our team has never been let down. You can keep track of your teams groups and manage the user roles very easily. This also makes it easy to manage your sign in's with a nice overview chart of your monthly activity. There are a ton of apps and add-ins that work with the service. We also have found that it works well with Microsoft Dynamics. There is a nice report that gets emailed to you that shows your at risk users . This is a very robust solution. I have found that is contains everything that I need to manage my organization and then some. There are a lot of tutorials that walk you through setting up and using this product. It's really a great turn-key system that is very secure and user friendly. If you want to set it up yourself or have a Microsoft Partner work with you. It's a no brainer. I give it a 10 out of 10. **What do you dislike about Microsoft Entra External ID?** Price, I know you get what you pay for but pricing could be a little better. **Recommendations to others considering Microsoft Entra External ID:** Try this you will be happy. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** We were able to add a Global Signature for the organization which worked out. This keeps everyone uniformed. ### 18. Azure AD **Rating:** 4.5/5.0 stars **Reviewed by:** Rafe I. | Director IT Infrastructure & Operations , Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2020 **What do you like best about Microsoft Entra External ID?** Single sign-on simplifies access to your apps from anywhere. Strong authentication for your customers using their preferred identity provider. Integrating with social accounts such as Facebook or Google+ **What do you dislike about Microsoft Entra External ID?** The Cost, This service is available on a pay-as-you-go (PAYG) basis. You can get with a free tier up to 50,000 users and 50,000 authentications per month **Recommendations to others considering Microsoft Entra External ID:** Automate workflows for user lifecycle and provisioning. Save time and resources with self-service management. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Whether people are on-site or remote, give them seamless access to all their apps so they can stay productive from anywhere. ### 19. Azure Active Directory **Rating:** 4.5/5.0 stars **Reviewed by:** JOSH S. | Media Director, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Microsoft Entra External ID?** Azure Active Directory has so many features that when actually getting deeper into is a whole other world. I love that with the B2C Collaboration it easily let’s you smoothly operate between personal and business security. You can go from nothing to having a SQL Server instance in less than 30 minutes. You can also expand or contract that instance as you wish thereby increasing performance or decreasing cost. **What do you dislike about Microsoft Entra External ID?** I can’t say there’s a whole lot I don’t like. It’s easy to operate and always does what I need it to. However, It does take a fair bit of effort to get started even if you only want to spin up a server. The pricing is confusing and the performance capabilities at each level do not make much sense. Changing performance levels is slow. **Recommendations to others considering Microsoft Entra External ID:** I recommend it for anyone. It’s a great module and easy to use. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Simply structuring business and personal directories creating smooth operation ### 20. Connecting with Clients and Coworkers **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel O. | CEO and Researcher Of Inclusive Accessible Tours, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Microsoft Entra External ID?** I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients. **What do you dislike about Microsoft Entra External ID?** I wish the product had more customizations for collaborations such as multimedia integration. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** We can eaisly keep track of in house and external contacts for better sales and marketing integration. ### 21. customer oriented **Rating:** 2.5/5.0 stars **Reviewed by:** Renat A. | Licensed Real Estate Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Microsoft Entra External ID?** easy to connect with potential/existing clients through social, professional networks **What do you dislike about Microsoft Entra External ID?** interface can be more easy.approachable for end users and clients **Recommendations to others considering Microsoft Entra External ID:** right directory for great communication with clients **What problems is Microsoft Entra External ID solving and how is that benefiting you?** connections with clients, more customers for business, cloud services ### 22. Azure AD from On-Prem AD **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Microsoft Entra External ID?** The cloud based aspect with an easy console to utilize. **What do you dislike about Microsoft Entra External ID?** Cloud complexity and uncertainty of the data, and reporting seems to take longer in a cloud based solution over an an prem solution. **Recommendations to others considering Microsoft Entra External ID:** Great cloud based product **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Benefits of using the cloud and cloud technology, but the uncertainties of cloud technology. ### 23. efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Rebecca L. | Sales and Marketing Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Microsoft Entra External ID?** it's easy to use, clear and bright page and functional **What do you dislike about Microsoft Entra External ID?** need a little bit time to get used to it, but when you know how to do, it's easy to use **What problems is Microsoft Entra External ID solving and how is that benefiting you?** build customer data base ### 24. Azure AD B2C **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Microsoft Entra External ID?** It's a good product that does what it says it does. Easy to integrate with other Microsoft products I'm using. **What do you dislike about Microsoft Entra External ID?** learning how to do things like changing performance levels took a bit of time. Not the most user friendly. **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Better customer tracking for marketing efforts, but not sure the benefits have been fully realized yet until we learn to make best use of the capabilties. ### 25. Complexity is Not fo the New Guy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Microsoft Entra External ID?** I like the fact that it is already integrated with Microsoft Office **What do you dislike about Microsoft Entra External ID?** I don't like the fact that it has created so many challenges from privacy invasion feeling for some of our clients **What problems is Microsoft Entra External ID solving and how is that benefiting you?** I don't think we really have gotten to a point where this directory has solved any of our issues from attracting, retaining, or adapting clients,. ### 26. Very good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2018 **What do you like best about Microsoft Entra External ID?** Easy to use, I like it better than okta **What do you dislike about Microsoft Entra External ID?** I feel like it’s pretty limited in the amount of information you can view **What problems is Microsoft Entra External ID solving and how is that benefiting you?** Being able to share information quickly through the cloud ### 27. Azure review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Microsoft Entra External ID?** Although there is a slight learning curve, I’ve found it useful in my day to dayasure re **What do you dislike about Microsoft Entra External ID?** Once again, learning how the system works always takes time **What problems is Microsoft Entra External ID solving and how is that benefiting you?** We’ve been able to easier communicate our b2c needs - [View Microsoft Entra External ID pricing details and edition comparison](https://www.g2.com/products/microsoft-entra-external-id/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+19%3A10%3A20+-0500&secure%5Bsession_id%5D=62e7831c-c77b-4e02-97fa-2e3ae289dba1&secure%5Btoken%5D=e7307f20dc1a35a37dba38ddd004583a636cebf887ba852f501abd69cb37d463&format=llm_user) ## Microsoft Entra External ID Features **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement ## Top Microsoft Entra External ID Alternatives - [Auth0](https://www.g2.com/products/auth0/reviews) - 4.3/5.0 (255 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,200 reviews) - [Frontegg](https://www.g2.com/products/frontegg/reviews) - 4.8/5.0 (360 reviews)