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Top 10 Messagepoint Alternatives & Competitors

By Messagepoint
(4)4.1 out of 5

Research alternative solutions to Messagepoint on G2, with real user reviews on competing tools. Customer Communications Management Software is a widely used technology, and many people are seeking popular, easily administered software solutions with multi-channel coverage, communications strategy development, and create content. Other important factors to consider when researching alternatives to Messagepoint include ease of use and reliability. The best overall Messagepoint alternative is Zoho Desk. Other similar apps like Messagepoint are Salesforce Service Cloud, Box, Freshdesk, and Intercom. Messagepoint alternatives can be found in Customer Communications Management Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to Messagepoint

  • Zoho Desk
  • Salesforce Service Cloud
  • Box
Show More

Top 10 Alternatives to Messagepoint Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Messagepoint stacks up to the competition, check reviews from current & previous users in industries like Computer & Network Security, Consumer Services, and Information Technology and Services, and find the best product for your business.
    Klyck.io
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Klyck.io

    (85)4.6 out of 5

    2. Unlock Sales Brilliance with Klyck — a dynamic platform for enterprise content management, playbooks, and seamless collaboration. Help your team find the right content for any scenario, effortlessly share it with prospects and colleagues, and gain insights into how your content performs. Klyck ensures your conversations are seamless, deals progress faster and time isn't wasted. Content Library — Make it easy to find content for every interaction. Organize your content by using filters, tags, categories and more. Content Analytics — Unlock insights into engagement and utilization. Track how prospects interact with your content including opens, views, and time spent. Playbooks — Empower your team with organized steps for success. Our playbooks bring content, messaging, training, coaching and more to your fingertips. Digital Sales Rooms — Centralize deals with ease. No more endless email threads, just streamlined information, content and next steps for your customers.

    Visit Website
    Visit Website
    #1

  2. Zoho Desk

    By Zoho
    (6,222)4.4 out of 5

    3. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Messagepoint:
    See all Zoho Desk reviews
    #2

  3. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    4. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Messagepoint:
    See all Salesforce Service Cloud reviews
    #3

  4. Box

    By Box
    (4,977)4.2 out of 5

    5. Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices.

    Categories in common with Messagepoint:
    See all Box reviews
    #4

  5. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    6. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Messagepoint:
    See all Freshdesk reviews
    #5

  6. Intercom

    By Intercom, Inc.
    (3,339)4.5 out of 5

    7. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Messagepoint:
    See all Intercom reviews
    #6

  7. Front

    By Front App
    (2,251)4.7 out of 5

    8. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Messagepoint:
    See all Front reviews
    #7

  8. JustCall

    By Saas Labs
    (2,086)4.3 out of 5

    9. JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

    Categories in common with Messagepoint:
    See all JustCall reviews
    #8

  9. Podium

    By Podium
    (1,846)4.6 out of 5

    10. Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

    Categories in common with Messagepoint:
    Get a quote
    See all Podium reviews
    #9

  10. Close

    By Close
    (1,629)4.7 out of 5

    11. Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!

    Categories in common with Messagepoint:
    See all Close reviews
    #10

  11. Tidio

    By Tidio
    (1,618)4.7 out of 5

    12. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with Messagepoint:
    See all Tidio reviews
    Klyck.io
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Klyck.io

    (85)4.6 out of 5

    13. Unlock Sales Brilliance with Klyck — a dynamic platform for enterprise content management, playbooks, and seamless collaboration. Help your team find the right content for any scenario, effortlessly share it with prospects and colleagues, and gain insights into how your content performs. Klyck ensures your conversations are seamless, deals progress faster and time isn't wasted. Content Library — Make it easy to find content for every interaction. Organize your content by using filters, tags, categories and more. Content Analytics — Unlock insights into engagement and utilization. Track how prospects interact with your content including opens, views, and time spent. Playbooks — Empower your team with organized steps for success. Our playbooks bring content, messaging, training, coaching and more to your fingertips. Digital Sales Rooms — Centralize deals with ease. No more endless email threads, just streamlined information, content and next steps for your customers.

    Visit Website
    Visit Website

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