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Bird Reviews & Product Details - Page 5

Bird Overview

What is Bird?

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on Bird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

Bird Details
Discussions
Bird Community
Languages Supported
German, English, French, Italian, Dutch, Portuguese, Spanish
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Product Description

MessageBird is a cPaaS company that solves your communication challenges via SMS, Voice and Conversations APIs.


Seller Details
Seller
Bird
HQ Location
Amsterdam, Netherlands
Twitter
@messagebird
4,046 Twitter followers
LinkedIn® Page
www.linkedin.com
560 employees on LinkedIn®

AS
Overview Provided by:
Marketing Analyst (Growth) at MessageBird

Recent Bird Reviews

GK
Gus K.Small-Business (50 or fewer emp.)
1.0 out of 5
"Cool tech...just isn't robust."
Bird's flows product is interesting, and opens up lots of opportunities for connectin with customers.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"A Scam in Sheep's Clothing"
Great sales team. The sales team can actually sell ice to an eskimo.
JM
Jayraj M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Scalable WhatsApp Inbox Solution"
Simplifies WhatsApp Inbox management with an intuitive UI. Scalable to handle high message volumes seamlessly. Robust API for custom integrations.
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71 Bird Reviews

3.9 out of 5
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71 Bird Reviews
3.9 out of 5
71 Bird Reviews
3.9 out of 5

Bird Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BirdQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CT
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

MessageBird is very simple to integrate and to use and it has all required functions to use SMS with our business processes: send and receive text messages directly with our applications. Review collected by and hosted on G2.com.

What do you dislike about Bird?

Actually it is difficult to point out any problem or issue with the service... All good so far! Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

We are able to send alerts to our users from our web application. Review collected by and hosted on G2.com.

SD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

far easier than any other software we have used to add bulk text lists and send out thousands in an instant. Review collected by and hosted on G2.com.

What do you dislike about Bird?

does not always work with internet explorer. however this is not their fault, just restrictions from our IT department, which can prove to be extremely frustrating when texts are needed to be sent urgently Review collected by and hosted on G2.com.

Recommendations to others considering Bird:

highly recommended Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

the amount of time saved by this process is unreal... previously we would spend a full working day per week to send the amount of texts out we need to.. with this we can do the full process in around 30 minutes Review collected by and hosted on G2.com.

NS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

The easy to use Rest API. Makes it so simple to integrate and documentation is very clear. Review collected by and hosted on G2.com.

What do you dislike about Bird?

Pricing on SMS could be clearer. Credits get confusing. Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

Sending bulk notifications on behalf of the users of our platform. Each has there own number which is very cheap for us. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

Their incoming/outgoing sms reliability and handling is top notch. And their integration (and email forwarding) features are pretty handy too. Review collected by and hosted on G2.com.

What do you dislike about Bird?

No known issues, I'm perfectly happy with MessageBird. Review collected by and hosted on G2.com.

Recommendations to others considering Bird:

If you only need text messaging solutions (i.e. no VoIP or calling solutions) then MessageBird is the place to go. If you're looking for an all in one solution, then MessageBird might not fit your needs.

We personally use MessageBird for texting solutions, and another provider for VoIP/calling solutions. Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

Messagebird makes it very convenient to share a single phone number for incoming/outgoing messages between all our employees. Review collected by and hosted on G2.com.

MA
Cluster Marketing Manager, Hilton Suites Makkah &amp; Conrad Makkah
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

I really like the service cost and efficiency Review collected by and hosted on G2.com.

What do you dislike about Bird?

I believe that there is more enhancements to be done in the reporting. also the support should communicate any issues related to the operators before it happens and effect negatively on the service. Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

Auto sms messages when users submit their orders. in addition to promotional bulk campaigns. Review collected by and hosted on G2.com.

TN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

Very stable service. Works perfect with our web application, never had any issues. Also nice to be able to read to delivery status of the SMS message. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Bird?

Nothing. Everything works perfect no complains Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

Incident management. Quick response from users Review collected by and hosted on G2.com.

MM
IT Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

MessageBird is a service that in addition to simple text messages offers other services, vocail and social chat. I installed it to make a web app interact with text messages and I found it really good. All scripts are already available. Review collected by and hosted on G2.com.

What do you dislike about Bird?

Being a nonprofit association, we would have appreciated the possibility of buying text message packages at "facilitated" prices, so as not to affect the social report too much. Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

Excellent SMS and vSMS service (Vocal SMS) Review collected by and hosted on G2.com.

DP
Co-Founder & CTO
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

Both otp and transactional sms delivery and pricing. The subaccount feature works perfectly for us. Review collected by and hosted on G2.com.

What do you dislike about Bird?

Yet to find it. They can reduce customer care in off hours. Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

We do authenticate people with their otp sms functionality. It's cheaper than other people but no compromise on delivery. Review collected by and hosted on G2.com.

SD
adult support worker
Information Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bird?

Really easy to use, easy to text thousands in seconds Review collected by and hosted on G2.com.

What do you dislike about Bird?

Doesn't always work with Internet Explorer Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

Enable to text thousands of clients instantly.

Saves hours per month Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bird?

How easy it is to use & integrate with your app. I have a ruby app, and it comes with a gem that I candirectly use. Plus all the analytics support Messagebird has, its awesome Review collected by and hosted on G2.com.

What do you dislike about Bird?

Well, there have been issues sometimes with operators in some countries where the sms's wer blacklisted, but the support was really on it & got it resolved in a day Review collected by and hosted on G2.com.

What problems is Bird solving and how is that benefiting you?

We are into hardware upgrades, so letting people know when they have to upgrade or when we have new offers is a crucial thing for us. No one really reads emails these days. So SMS is the way to go, hence MessageBird :) Review collected by and hosted on G2.com.