Verified User in Information Services
II
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Makes life easy"
4.5/5
What do you like best about Mesh?

We recently started using Mesh. The ease of navigation for end-user and admins is top-notch. Support is some of the best we have encountered. The support team is always very responsive, something you almost never see anymore and their attention to detail. They will not provide you canned responses and will truly should you real love. Systems are very responsive, no lag. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

They could improve the categorization of spam-likely vs infomail more accurately. Lack of basic features like ability to filter Allow rule views that are applied to a specific user. At the moment, you are only allowed to enter search terms that don't search for who/where the rule is applied to. Review collected by and hosted on G2.com.

AB
Abel B.
CEO
Small-Business (50 or fewer emp.)
"Great mail security"
5/5
What do you like best about Mesh?

I have known the people behind Mesh for years, when they created their previous email security product. That product was excelent. When they created Mesh, I did not want to miss their new great product, this time even better for MSP such as ourselves.

Migrating to Mesh is very easy. Using it is also very easy, and our endusers enjoy their spam reports very much.

They are always here for you, and the product is great, with probably the best support I've experienced in my 30+ years in the market. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

Nothing! We have had (bad) experiences with other vendors. Not with them. Review collected by and hosted on G2.com.

David H.
DH
David H.
Operations Director
Small-Business (50 or fewer emp.)
"A breath of fresh air for an email security solution"
5/5
What do you like best about Mesh?

An email filtering solution that works and does what it says it will, filter emails and do it effectively. We have seen a reduction in the amount of phishing and spam emails getting through to clients mailboxes. False positives are reduced, less calls from clients asking for emails to be released from quarantine. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

None, its an easy to use solution and we have not found any issues with it. Review collected by and hosted on G2.com.

AP
Andy P.
Managing Director
Small-Business (50 or fewer emp.)
"A great product that's geared for MSPs"
5/5
What do you like best about Mesh?

It's specifically geared to how MSPs work and the support is second to none. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

We've found little if anything to actually dislike about Mesh. We started with Mesh when it was still in Beta form and would have liked more features sooner. However, Mesh sensibly priortised getting the product working well over bells and whistles - which has led to a reliable and easy to work with platform. Review collected by and hosted on G2.com.

Jake I.
JI
Jake I.
Head of Security
Computer & Network Security
Small-Business (50 or fewer emp.)
"Does what it says on the tin, and it's a beauty to work with."
5/5
What do you like best about Mesh?

The simple, easy to access control panel with SSO support allows the team to quickly establish the emails sent and recieved across our entire customer base. Configuring the platform, whether it be Mesh Gateway, 365, or Unified takes very little time to do. Support is always responsive and take matters seriously. As early adopters of the platform, we're very impressed with how far Mesh has come, and look forward to continuing to see it grow. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

There isn't much to dislike, and the team take our suggestions and recomendations seriously. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Mesh is a great product!"
5/5
What do you like best about Mesh?

Mesh is a great product, it saves our engineers time by providing a more unified and streamlined interface. It offers global email tracking and remediation across all customers. The Mesh team is great and easy to work with. We are really happy we switched to Mesh. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

Would like them to be under Pax8. A little more flexiblitity with custom rules, but I believe that is coming soon. Review collected by and hosted on G2.com.

Paul B.
PB
Paul B.
IT & Security Consultant
Small-Business (50 or fewer emp.)
"Excellent SPAM filter"
5/5
What do you like best about Mesh?

Ease of use, high catch rate, pliability. Strong security features, VIP protection and top drawer support. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

Client switching is annoying having to go back to partner first but a minor point Review collected by and hosted on G2.com.

RW
Rhys W.
Small-Business (50 or fewer emp.)
"Great solution for MSP's and their clients"
5/5
What do you like best about Mesh?

Mesh have identified that for an MSP ease of management across multiple clients is key to operational efficiency and they deliver that in spades.

The management interface is clean and intuitive and allows actions to be carried out across multiple clients in one swoop.

The integration into M365 means user licensing is simple and if you integrate with Gradient and a PSA tool you can automate your billing reconciliation.

On top of this Mesh will assist with client onboarding through the concierge service which means if you're tight on time or low on internal resource you have direct support from the Mesh team.

The advantages to the MSP aside the actual security service itself is great. We were an early adopter as it's important for us to ensure we know a product and use it ourselves before we decide its good enough for our clients. The detection rates are exceptional and the ability to run with the Gateway and M365 API integration combined means we have a really powerful email security offering for our clients.

Last point. The ease of dealing with Mesh and their team makes it a great partnership too. There's always someone to speak to from an account management perspective and the support team when needed are quick and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

I can't say we've had any problems with the solution so nothing at his point. Review collected by and hosted on G2.com.

PS
Peter S.
Small-Business (50 or fewer emp.)
"Fantastic product/ solution for Managed Service Providers"
5/5
What do you like best about Mesh?

Great UI and easy to use/manage for our customers and internal staff within our MSP.

The customer support is fantastic as we use this solution frequently, if we do encounter any issues they are resolved promptly.

It is a very easy solution to implement and integrate and has a number of features such as VIP tagging that make securing a complex environment very easy. would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

I have had no issues with the product that did not get resolved promptly and very well explained. Review collected by and hosted on G2.com.

JP
Jason P.
Service Delivery Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fantastic product with an easy to use UI"
5/5
What do you like best about Mesh?

We've implemented Mesh for a number of our customers, being able to implement it in 365 via API has made our lives to much easier, we no longer having to gain access to a customer's DNS which saves so much time.

The UI itself is super simple to use, we've even trained some of our IT savvy customers to effectively manage their own Mesh tenant which has been a positive experience for all involved.

We've logged some support tickets with Mesh in the past and always received a quick professional response, most of which has resolved the issue straight away.

Configuring, Policies, block, allow and custom rules within Mesh is incredibly easy and takes no time at all. One of our customer's favourite features of Mesh is the ability to request a digest on demand, which has reduced the volume of support requests we receive considerably. Review collected by and hosted on G2.com.

What do you dislike about Mesh?

Mesh has continued to improve since we first started using it, I have no complaints with it at this moment in time. Review collected by and hosted on G2.com.