Connecting to many HR systems was quite simple, a lot easier than if we tried this on our own. Their support and help along the way has been great. Review collected by and hosted on G2.com.

There are occasionally surprises and fees from the systems we are connecting to. Review collected by and hosted on G2.com.

Merge is a market leader in the unified API space. Their team has created flexible and powerful infrastructure for connecting data sources, taking the work off Engineers and Users to seamlessly bring together data from disparate systems. Merge's platform is amazing, with a few key characteristics to call out:

Reliability - Merge never fails. Their APIs are foolproof and work consistently for all of our connected customers. When there are issues (which typically are driven by issues on the HRIS side), Merge proactively flags the error so we can workflows operating as usual.

Breadth - Merge has been relentless in expanding the scope of their APIs across HRIS and ATS. I have strong confidence that they will continue to build more APIs and develop partnerships other systems outside of their core.

Support - The Merge team is always willing to hop on a customer call, navigate a tricky integration, or provide helpful support in time of need. Jemma has been our guide through the recent SFTP support and we couldn't be more thankful!

Long-term partnership - Merge recognizes the importance of maintaining a high quality, always-on system that is business critical for most companies. They are our long-term partner through scale and we couldn't recommend them enough! Review collected by and hosted on G2.com.

I hope that more HCMs open their walls to Merge to be able to connect data across systems. This is less of a criticism on Merge, but moreso on other ecosystem players who have made it difficult to create high-quality user experiences by limiting data access. Review collected by and hosted on G2.com.

Once you set up an integration with Merge, you can instantly enable all of your customers to have integrations with all of their supported systems. This was a massive unlock for our HR integrations product -- we don't have to build and maintain integrations with each system, and as Merge builds new integrations, providing access to our customers is as easy as flipping a toggle on their dashboard.

Their customer support is quick to respond and deal with any issues that come up. The entire team is a joy to work with! Review collected by and hosted on G2.com.

Syncing data from remote systems can take a long time, since Merge aggregates data from the system & we pull from Merge. There's occassionally some issues with data consistency. Review collected by and hosted on G2.com.

I need a lot of integrations, and it would have been a pain to build them in house. I got in contact with the Merge team over a year ago, and their product has really helped my team accelerate the development of integrations.

Their team is very kind and responsive. It makes a big difference for our team.

We tried several of their competitors, but Merge is clearly the winner in the space! Review collected by and hosted on G2.com.

Not really a dislike, but i would love for Merge to expand to more categories -- specifically ecommerce integrations! Review collected by and hosted on G2.com.

Merge is my favorite way to integrate new products to whatever Saas application you have. The unified APIs make it so that you don't even need to think about the complexities of how a platform works or its APIs. Merge does that for us!

In my experience, they've also handled scale extremely well, accepting and passing along enterprise-scale data with no issues. And with any issues I've experienced, they're extremely fast to respond and triage.

I'd highly recommend Merge if you're looking to plug more 3rd party integrations into your product. It makes the job far more easy and predictable, letting you answer customer needs faster while also freeing up roadmap spent building only 1st party. Review collected by and hosted on G2.com.

No real dislikes! More integrations to more categories is the never ending need, but Merge is great about bringing these to market continually. Review collected by and hosted on G2.com.

Easy to navigate and understand, specially for someone from the non tech side. They have made integrating easy with ability for us to have custom mapping. Their support team too is amazing!! Review collected by and hosted on G2.com.

I wish they had the endpoint names from HRIS' mentioned in their documentation. Review collected by and hosted on G2.com.

I've been a customer of Merge at two different startups, and both experiences have been game-changing. Their platform has played a key role in accelerating our integration strategies and expanding the breadth and depth of what capabilities we can offer. Merge has been easy to implement, and has allowed us to be more nimble, bringing new features to market in a fraction of the time if we would have to build them from scratch. Review collected by and hosted on G2.com.

There is nothing I dislike. Occasionally, we get an obscure integration request that they don't support yet, but their team is fantastic and proactive. They constantly listen to customers to expand and improve their connectors based on feedback and demand. Review collected by and hosted on G2.com.

Merge has been a great help to our product integration, making it easy and smooth to ntegrate into a range of complex third party systems (specifically ATS in our case). The APIs are well designed and performant and uptime is great. On top of that support is great and quick to respond with helpful answers and easy access to technical contacts when needed. Definitely recommend Merge for all integration needs to help any company move faster. Review collected by and hosted on G2.com.

Keep adding more systems! Always good to have even more integration end points and I know this is a top priority of the Merge team. Review collected by and hosted on G2.com.

Implementation was very fast and we're already seeing a lot of value in the tool. Merge allowed us to connect to many integrations that we didn't have access before. Also, their customer support via slack is amazing and the team is very responsive. As CX, our engineering team now replies faster to my requests to add new integrations. Review collected by and hosted on G2.com.

So far, everything has been very good. I'd like to see more connectors available and ready to use so we can start using them. Review collected by and hosted on G2.com.

Immense time savings in terms of implementation. Instead of implementing integrations one by one, you can integrate once with Merge and instantly offer a lot of integration to your customers.

Merge has also done the hard work of figuring out some tricky integrations using old technologies such as SOAP, or tricky edge cases.

The dashboard is pretty good with logs of each syncs, ability to turn on and off any integrations, etc. Customer support is top notch, directly embedded in your slack. Review collected by and hosted on G2.com.

Sometimes you still have to account for quirkiness of some integrations, meaning that it is not a "100% build once and forget", but it's still a huge time and energy saver versus building everything yourself from scratch for each integration. Review collected by and hosted on G2.com.