The team is always willing to support whenever a situation arises Review collected by and hosted on G2.com.

It could have more features with accounting tools Review collected by and hosted on G2.com.

Merge is fairly intuitive system with ample solutions to our use case. It has a wide support for HRIS systems (which we need) - and with a bit of setup tweaking and customization it will deliver as expected.

For those edge cases where we encounter any barriers, the Customer support is quite responsive and genuinely helpful to address the issues escalated. They're always polite, and eager to help. Review collected by and hosted on G2.com.

There may be rare instances where the system does not load the information as quickly as expected, but this could be due to external/local factors as well.

As an improvement, it would be quite helpful to have a JSON validator/viewer native to the app to make it easier to review large log files. Review collected by and hosted on G2.com.

The integration quality is objectively the best in the industry. We sync a ton of data and their team and product has been able to help us land some of our biggest customers. Highly recommend. Review collected by and hosted on G2.com.

We’d always love more categories so we can sync more data!! Review collected by and hosted on G2.com.

First and foremost the extensive catalog of different unified APIs which has allowed us to easily integrate with several HRIS vendors. Also the reliability has been really great. Review collected by and hosted on G2.com.

The only downside I can think of is the price point which is quite high per linked account. Review collected by and hosted on G2.com.

Merge allows us to support dozens of ATS and CRM integrations easily. This has helped us unlock a scalable enterprise sales motion without having to spend time and resources to support each platform individually or build out a full-scale solutions team. Review collected by and hosted on G2.com.

Some passthrough requests still required for advanced vendor-specific use cases, unified model can be extended further. Review collected by and hosted on G2.com.

The unified API schema has been a real game changer for us in terms of what we can accomplish. By writing code just once, we gain access to all the category endpoints, which makes development much more efficient. On top of that, the support team is always extremely responsive, whether I reach out with simple questions or more involved architectural concerns. Review collected by and hosted on G2.com.

There is no streaming data available, which limits our ability to display results in near real-time. Having this feature would greatly enhance our capacity to present up-to-date information. Review collected by and hosted on G2.com.

Intuitive API, flexible Admin console, great support Review collected by and hosted on G2.com.

Programmatic support of custom field mapping Review collected by and hosted on G2.com.

Merge's unified API solution made it incredibly easy to add 20+ CRM integrations in less than a week, which significantly expanded our total addressable market. The integrations are highly customizable and reliable - it's truly "set it and forget it." Their Field Mapping feature has been particularly valuable, allowing our customers with heavily customized CRM instances to easily map their unique data models. By using Merge, we've saved at least $450k annually in engineering costs by eliminating the need for ongoing maintenance and custom integration development. Review collected by and hosted on G2.com.

You're somewhat dependent on Merge's supported integrations rather than having complete control over custom-built ones. While their coverage is extensive and met our needs, teams should verify that their required integrations are supported before committing. Review collected by and hosted on G2.com.

The biggest value for me is the number of integrations I get from Merge. In addition, they have a great dashboard, configurability, help center articles, and tools that allow me to do everything self-serve. Customer support answers all my questions quickly. Review collected by and hosted on G2.com.

I'm still missing a couple of integrations, like Darwinbox (HRIS), and some of the existing (beta) integrations don't support all the fields I'm interested in. Review collected by and hosted on G2.com.

Merge connects to all integrations we care about. We're a recruiting platform, so ATS integrations are key for our customers. Team is great, very responsive, and ships new features. Review collected by and hosted on G2.com.

To be honest, no real downsides yet. Always new integrations that would be nice, but the team ships fast. Review collected by and hosted on G2.com.