DS
Damian S.
Founder
Small-Business (50 or fewer emp.)
"Excellent service, and great support"
5/5
What do you like best about Mercury?

Mecury offers non-US business owners an easy route to opening a US Business Bank account. Their app and site are easy to use, fees are very competitive and they provide great support when you need help. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Not found any yet, maybe delays in getting the cards shipped internationally? That took longer than I expected but they have virtual cards you can use straightaway so it wasn't really an issue. Review collected by and hosted on G2.com.

Response from Bob M of Mercury
Edit edit

Hi Damian,

Thank you for leaving us a review!

Our team works hard to make the experience using the Mercury web dashboard and mobile app as simple and easy to use as possible. We are happy to hear that you're find that to be the case!

Thank you for your feedback regarding card shipping as well! Our team is always looking for ways to improve this process and we'll be sure to provide your feedback to them.

Nish K.
NK
Nish K.
Co-Founder and CEO
Small-Business (50 or fewer emp.)
"Great ecosystem for startup - more than a bank"
4.5/5
What do you like best about Mercury?

Mercury has built a nice set of things to support startup over the year - from their Raise program that selects startups for help with fundraising, to getting paid by sending invoices from Mercury. I started using them when we raised our round for Checking and Azlo closed. I am glad I chose them. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Offer a regualr credit card with lines instead of one you have now which is back by deposits. Review collected by and hosted on G2.com.

Response from Bob M of Mercury
Edit edit

Hi Nish,

Thank you for your review!

We are happy to hear that you have taken advantage of the programs and features that your Mercury account offers. We are glad that we can provide a wide range of services to businesses using Mercury.

We appreciate your feedback regarding the Mercury IO card as well! Our team is seeking to expand the features of this card in the future and we'll be sure to provide your feedback to them.

Raphael V. S.
RS
Raphael V. S.
Innovation Consultant
Small-Business (50 or fewer emp.)
"Life Saver"
5/5
What do you like best about Mercury?

Mercury was the first bank that opened the path for me as a global entrepreneur. Since then, it help me to thrive along the years and never had problems with it. Its simplicity it's something to be proud for. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

It would be awesome if we had the opportunity to invest inside the Mercury App. Review collected by and hosted on G2.com.

Zachary M.
ZM
Zachary M.
President
Small-Business (50 or fewer emp.)
"Mercury has been a breath of fresh banking air for our business."
5/5
What do you like best about Mercury?

Simple, easy to use, intuitive. No BS. The way banking should be. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Hmmmm. Not sure I have much to say here. Mercury has raised the bar for online banking. Review collected by and hosted on G2.com.

MB
Mahmut B.
e commerce
Small-Business (50 or fewer emp.)
"Simple and trouble-free operation"
5/5
What do you like best about Mercury?

It has enabled us to handle all our transactions easily and without any problems when using it overseas. The website interface is clear and practical, allowing me to complete transactions quickly. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

I have not experienced any disadvantages so far Review collected by and hosted on G2.com.

JG
Juan Domingo G.
Ceo
Small-Business (50 or fewer emp.)
"The best"
5/5
What do you like best about Mercury?

The best experience with a online fin bank account Review collected by and hosted on G2.com.

What do you dislike about Mercury?

I like everything, nothing to tell. I think every online bank should learn from them Review collected by and hosted on G2.com.

Mark T.
MT
Mark T.
Founder & CEO
Small-Business (50 or fewer emp.)
"Easy, helpful and secure: The big three in banking"
4.5/5
What do you like best about Mercury?

The account set up is super easy and the support i received was top notch and reassuring Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Maybe the set up challenges in terms of updating address, phone and other basics Review collected by and hosted on G2.com.

PH
Phil H.
Small-Business (50 or fewer emp.)
"Declining levels of service"
2/5
What do you like best about Mercury?

It was relatively easy to get set up and started. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

1. Poorly thought out transition to new payment provider. They canceled physical debit cards prior to distributing new ones, canceled virtual cards and replaced the numbers, forcing us to change payment setup with every vendor.

2. Virtually no customer support. We have an international wire that was sent nearly two weeks ago to us. Our client had it traced and it has been received by Mercury. Emails from customer support indicate that there is an issue, they hope that our funds will be deposited eventually, someday.

They have become completely unreliable as a way to receive funds from clients and pay vendors - kind of what a bank is expected to do...

Update: they provided me with a provisional credit while the issues with inbound wire transfers get sorted out. I still have serious concerns about their reliability, so I can't recommend them, but it is only fair to acknowledge their efforts to deal with their wire transfer issue. Review collected by and hosted on G2.com.

Response from Anna Scharenbrock of Mercury
Edit edit

Hi Phil, thank you for taking the time to share your feedback with us. We understand that the reissuing of debit cards coupled with the need to set up payments caused some disruptions to your business. However, cancelling and reissuing cards with new numbers was a critical step in successfully rolling your account over during the payment processor switch. We're glad to hear that the provisional credit provided offered some relief amidst these challenges, and our records indicate that you have since received the international wire deposit.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easiest way to create a bank account for your startup especially if you are based outside the US"
5/5
What do you like best about Mercury?

Easier to create an account,

Great UI and app flexibility Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothin specificially to dislike on the product Review collected by and hosted on G2.com.

FC
Frank C.
Senior Manager
Design
Small-Business (50 or fewer emp.)
"Mercury: Better than a bank!"
5/5
What do you like best about Mercury?

Mercury's UI is clean and easy to navigate, yet it's packed full of features that make business banking a pleasure, not a chore! Review collected by and hosted on G2.com.

What do you dislike about Mercury?

There is genuinely nothing to dislike about Mercury! We've dealt with major banks that aren't a patch on what Mercury has to offer! Review collected by and hosted on G2.com.