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UM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

12/20/2022

"Easy to setup. Great banking interface. Excellent for solo founders"

4.5/5

What do you like best about Mercury?

If you are a startup, freelancer, or solo founder, the last thing you want is to go through a lot of red-tape to open a business bank account. Mercury made it very easy to open and start operating. The interface is very intuitive, and works great on mobile. As a founder, I can make payments easily and send payment requests with a simple interface as well. It integrates with gusto for payroll and with QB and other essential software. The only minus is that it doesn't integrate with Zelle (at the time of this review) which would be ideal for a lot of micropayments. For the rest, highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Lack of integration with Zelle. That's about it. Review collected by and hosted on G2.com.

Response from Anna Scharenbrock of Mercury

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Thank you for taking the time to leave a review! We are happy to hear that you enjoyed Mercury's easy setup process and our payment request feature. I have submitted a feature request for Zelle integration with our team - we appreciate this feedback!

UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/23/2023

"Excellent banking solution for the modern generation"

5/5

What do you like best about Mercury?

Mercury provides the easy of use we come to expect from modern services, not what you get from a typical bank. Everything is online, fast. Banking and essential services are free. Saves our small communicty non-profit a ton of money and pain Review collected by and hosted on G2.com.

What do you dislike about Mercury?

The mobile app could use some improvements. Review collected by and hosted on G2.com.

Response from Bob M of Mercury

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Thank you for taking the time to leave us a review! We are so glad to hear that you have enjoyed your experience using Mercury so far. We would also love to hear more about your thoughts on our mobile app so please feel free to reach out to us at help@mercury.com at any time to chat more. Thank you again for your feedback!

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/22/2023

"Mercury - exceptional business banking for startups"

5/5

What do you like best about Mercury?

Mercury has great solutions for so many of our needs: cash mgmt, free payment methods (incl wires), great perks, and a great user experience Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Somewhat low check deposit and wire limits for new accounts requiring manual process to get higher limits approved. Review collected by and hosted on G2.com.

Response from Bob M of Mercury

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Hi there, thanks for taking the time to share this feedback with us. We're glad to hear that you have had a great experience using Mercury so far. Transaction limits are based on a number of internal factors but we are always happy to review requests to increase limits as needed. We'll be sure to pass your feedback on to our team though!

AC

Verified User in Consulting

Small-Business (50 or fewer emp.)

9/6/2023

"Amazing experience"

5/5

What do you like best about Mercury?

Easy onboarding, amazing interface and most important is their team. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

There is some commission on exchanging different currencies. But still it is ok for me. Review collected by and hosted on G2.com.

Response from Hannah Katz of Mercury

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Thank you for your kind words! We love to hear that you’re enjoying the platform and are taking advantage of our stellar support team.

The 1% conversion fee for international wires in foreign currencies helps us cover the cost associated with sending money internationally, in addition to the fees associated with exchanging currency. If we are able to lower this amount in the future, we'll be sure to let our customers know!

AR

Alex R.

President

Small-Business (50 or fewer emp.)

12/14/2022

"Great banking solutions for my company"

5/5

What do you like best about Mercury?

- great interface

- low fees / no fees

- simple to use debit and credit cards

- IO credit cards with cashback

- nice app

- it's easy to send and receive money

5 out of 5 Review collected by and hosted on G2.com.

What do you dislike about Mercury?

One time the credit card network was down for 30 minutes, and another time there was a problem with ACH. Doesn't look like a big deal, but both times it took me several hours to resolve the issues it caused. Review collected by and hosted on G2.com.

Response from Anna Scharenbrock of Mercury

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Hi Alex, thank you for taking the time to leave this feedback! We are happy to hear that you are enjoying Mercury's features, including our interface, lack of fees, and debit and credit cards. I'll pass your comment regarding the network issue over to our team - we appreciate this feedback!

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/6/2023

"Truly a seamless experience"

5/5

What do you like best about Mercury?

Incredible interface and is very intuitive for the user. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothing really. Have never had any issues using the product! Review collected by and hosted on G2.com.

Response from Bob M of Mercury

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Thanks for leaving us a review! We're so happy to hear that you have enjoyed using your Mercury account. Thanks again for your feedback!

RP

Ricardo Rogério P.

Supervisor

Small-Business (50 or fewer emp.)

12/13/2022

"Excellent institution, serious and always directing us forward"

5/5

What do you like best about Mercury?

The seriousness and organization, the respect for our company. I appreciate the way you work for our growth. We cannot think about losing. The goal of growth and partnership. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

In fact, there is nothing I can say against the institution, as it has filled a gap we had. I believe that perhaps creating lines of credit for working capital would be great. Review collected by and hosted on G2.com.

Response from Anna Scharenbrock of Mercury

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Hello Ricardo, thank you for taking the time to leave us a comment! We are very happy to know that you are enjoying our approach to growth and that you feel respected by Mercury. I will pass your comment about the inclusion of credit lines to our team. We appreciate your feedback!

EI

Verified User in Internet

Small-Business (50 or fewer emp.)

9/6/2023

"Best banking partner for the modern startup"

5/5

What do you like best about Mercury?

Investor introductions

Continuous knowledge share and value add

Good design

Strong community focus Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothing, absolutely nothing the product works well Review collected by and hosted on G2.com.

Response from Bob M of Mercury

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Thanks for taking the time to leave us a review! Our team is dedicated to creating great experiences so we're happy to hear that we've provided an enjoyable experience for you. Thank you again for your feedback!

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/6/2023

"Amazing banking experience"

5/5

What do you like best about Mercury?

Seamless UI, easy to understand and transact. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothing as such, it works pretty well for us. Review collected by and hosted on G2.com.

Response from Hannah Katz of Mercury

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Thank you so much for your kind review - we are so glad your experience using Mercury has been nothing but positive!

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/25/2023

"Good bank for startups"

4/5

What do you like best about Mercury?

Very easy to use and issue credit cards on Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Managing spend is not simple to use and still requires tools like Quickbooks outside of Mercury Review collected by and hosted on G2.com.

Response from Bob M of Mercury

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Hi there, thanks for leaving us a review! We're glad to hear that you have found Mercury easy to use. We'll provide feedback to our team that you would like to see more options for spend management in the future. Thanks again for your feedback!