101 Mercury Reviews
Overall Review Sentiment for Mercury
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The ability to easily create/delete/manage virtual cards has saved me hundreds of dollars from unwanted subscriptions and other charges. I do not know of a competitor for businesses that does this. Review collected by and hosted on G2.com.
That's a hard question, as everything I need to do is largely satisfied. However, I'd love access to a money market fund with a lower limit. Also, I once deleted my Savings account and I'd love to recreate it. I can only create a Checking account. I also wish I was able to have a credit card with Mercury with a balance lower than $50k. Even with a lower limit or lower cash back. I'm sure you guys could still make money with that. The combination of creating/deleting cards with credit card is great. Review collected by and hosted on G2.com.
For the international business owners its a saviour. Provides personal and business accounts easily. Review collected by and hosted on G2.com.
Customer support isnot instant or have realtime chat. Review collected by and hosted on G2.com.
The webite is good. Kudos to the developers for keeping good UX in the front of their minds when designing and deploying. But that's where my pros end for Mercury. The services they offer are no different than literally any other bank around. And the one thing I really need them to do, which is process deposits in a timely fashion, is absolutely terrible. And they just don't really care, based on my conversations with their customer service (when I was finally able to reach someone) Review collected by and hosted on G2.com.
Wait times for deposits are impossibly slow. We're talking at least 7 business days, or 10 days in normal parlance. And these aren't weird deposits, either. These are regular and recurring payments made by my clients. I'm going to have to look for another bank. The wait times are also getting worse. Customer service does not help. Review collected by and hosted on G2.com.
It is straightforward for a team and has nice API integrations allowing the platform to connect fast and easily to your systems. It works like a charm if you want your clients to pay for your services and automate the cash flow for e-commerce or SaaS. or integrate with ERPs and automate payroll. Is absolutely a must have. Review collected by and hosted on G2.com.
I only will ask for more granular permissions enabling some users to have different access rights to the accounts.
Otherwise is an excellent platform, easy to use and does not have a cluttered UI. Review collected by and hosted on G2.com.
I love how clean and clear the website is , free international transfers and app is easy to use. It's a pleasure to log into the site and work with my money. Will be back. Review collected by and hosted on G2.com.
The only thing they could be doing is offering and a DIY guild on my account, so that I can earn interest for any money down without having to move to another platform. In addition, the exchange rate is not quite as good as a J.P. Morgan, Chase wire transfer exchange rate. Review collected by and hosted on G2.com.
It was super easy to get started. We needed a new bank account as one of our Enterprise customers could not send money to our other bank account (for some reason that I couldn't figure yet). So quickly got onboarded on Mercury and the whole process was smooth and easy. And once in everything I needed was right on my fingertips. Review collected by and hosted on G2.com.
Wish they offered a credit card right away too. Other financial products (like RBF) are not super connected. Review collected by and hosted on G2.com.
Their app is extremely easy to use, creating and activating an account is also very simple. All the basic required features are all there. Also its very easy to use with wallets. Review collected by and hosted on G2.com.
I have not find any feature till now that I can say I dislike. Review collected by and hosted on G2.com.
Ease of account setup and payment sending and receiving was super easy. Review collected by and hosted on G2.com.
The card-sending procedure can be improved, shipping was missed a couple of times for the Debit card. Review collected by and hosted on G2.com.
User friendly interface and quick support when it is required and access to create multiple bank accounts inside one credit cards to actually support business on going transactions Review collected by and hosted on G2.com.
I don't specifically have anything to dislike I can say that the customer support can be much Quikr for a bank like thisand maybe credit cards can be a much better solution Review collected by and hosted on G2.com.
They are very upfront and transparent, no hidden fees. Their UI and UX are clear and very easy to navigate, and overall it's very easy to do your daily operations, both on the website and also on the mobile app. Review collected by and hosted on G2.com.
I don't see any downsides to be honest, it was a very smooth experience working with them. Review collected by and hosted on G2.com.
