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Mercury Reviews & Product Details - Page 2

Mercury Overview

What is Mercury?

Mercury is banking* for startups. Start with banking basics like free FDIC-insured checking & savings accounts, then scale with credit cards, venture debt, treasury management accounts, and more — all with confidence. Built with clever shortcuts and extra levels of organization, Mercury makes banking tasks simpler, more intuitive, and even a little enjoyable. Over 100K startups of all sizes rely on Mercury as they create the next great companies — you can join them by applying today in 10 minutes or less. *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard. This communication does not constitute an offer to sell or the solicitation of any offer to purchase an interest in any of the securities or funds described herein.

Mercury Details
Product Website
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Product Description

Startups of all sizes rely on Mercury as they create the next great companies. Apply in 10 minutes to try business banking as it should be.

How do you position yourself against your competitors?

Traditional business banking isn’t designed for the pace, creativity, and scrappiness of the startup world. Mercury reimagines the startup banking* experience to scale with companies as they grow — and to provide founders and their finance teams with everything they need at their fingertips.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC.


Seller Details
Seller
Mercury
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
Twitter
@mercury
34,105 Twitter followers
LinkedIn® Page
www.linkedin.com
1,030 employees on LinkedIn®
Description

Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over
00K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best.


MS
Overview Provided by:

Recent Mercury Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Are we talking about the insurer"
Great rate for both vehicles especially the others don't want to cover a luxury vehicle
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easiest way to create a bank account for your startup especially if you are based outside the US"
Easier to create an account, Great UI and app flexibility
Robert R.
RR
Robert R.Small-Business (50 or fewer emp.)
4.5 out of 5
"A great bank that is constantly adding new features"
Mercury caters to startups and small business. The interface is great, alllows for easy tagging of purchases to ease separation/filtering for tax ...
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Mercury Media

Mercury Demo - Mercury
Banking for what you're building
Mercury Demo - Mercury
All your company finances in one place
Mercury Demo - Mercury
Take action on what's important
Mercury Demo - Mercury
Pay vendors, transfer funds, and deposit checks
Mercury Demo - Mercury
Upload transaction attachments and notes
Mercury Demo - Mercury
Work seamlessly across all your organizations
Play Mercury Video
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Have you used Mercury before?
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101 Mercury Reviews

4.5 out of 5
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101 Mercury Reviews
4.5 out of 5
101 Mercury Reviews
4.5 out of 5

Mercury Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MercuryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Raphael V. S.
RS
Innovation Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

Mercury was the first bank that opened the path for me as a global entrepreneur. Since then, it help me to thrive along the years and never had problems with it. Its simplicity it's something to be proud for. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

It would be awesome if we had the opportunity to invest inside the Mercury App. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

The facility to have a flexible and efficient cash flow is the problem Mercury is helping me the most. Review collected by and hosted on G2.com.

Zachary M.
ZM
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

Simple, easy to use, intuitive. No BS. The way banking should be. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Hmmmm. Not sure I have much to say here. Mercury has raised the bar for online banking. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Mercury helps us manage our finances the way that we want to. Specifically, the ability to create virtual credit cards dedicated to specific vendors as well as the ability to easily create multiple accounts AND automate the movement of money in between. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mercury?

Great rate for both vehicles especially the others don't want to cover a luxury vehicle Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Hiked up my premium after a claim for a windshield and tried to give me a generic replacement rather than the vehicle maker one Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Comprehensive coverage that's affordable Review collected by and hosted on G2.com.

MB
e commerce
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Mercury?

It has enabled us to handle all our transactions easily and without any problems when using it overseas. The website interface is clear and practical, allowing me to complete transactions quickly. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

I have not experienced any disadvantages so far Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Most well-known retailers allow me to complete my purchases from their websites without cancellation Review collected by and hosted on G2.com.

JG
Ceo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

The best experience with a online fin bank account Review collected by and hosted on G2.com.

What do you dislike about Mercury?

I like everything, nothing to tell. I think every online bank should learn from them Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

I need one bank account with commission free for my llc, and it is perfect. I can manage my expenses and connect it with my software Review collected by and hosted on G2.com.

Mark T.
MT
Founder & CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

The account set up is super easy and the support i received was top notch and reassuring Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Maybe the set up challenges in terms of updating address, phone and other basics Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Mercury is our go to first solution as we are not fans of big banks Review collected by and hosted on G2.com.

PH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mercury?

It was relatively easy to get set up and started. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

1. Poorly thought out transition to new payment provider. They canceled physical debit cards prior to distributing new ones, canceled virtual cards and replaced the numbers, forcing us to change payment setup with every vendor.

2. Virtually no customer support. We have an international wire that was sent nearly two weeks ago to us. Our client had it traced and it has been received by Mercury. Emails from customer support indicate that there is an issue, they hope that our funds will be deposited eventually, someday.

They have become completely unreliable as a way to receive funds from clients and pay vendors - kind of what a bank is expected to do...

Update: they provided me with a provisional credit while the issues with inbound wire transfers get sorted out. I still have serious concerns about their reliability, so I can't recommend them, but it is only fair to acknowledge their efforts to deal with their wire transfer issue. Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

To be honest, Mercury is causing more problems than it is solving. After Mercury issued new debit card numbers, I still have at least 30 vendors left that I need to update payment info for, but it doesn't really matter because I can't get access to wire payments from my clients and I can't talk to anyone to find out what the issue is, so I can't pay the vendors anyway. Review collected by and hosted on G2.com.

Response from Anna Scharenbrock of Mercury

Hi Phil, thank you for taking the time to share your feedback with us. We understand that the reissuing of debit cards coupled with the need to set up payments caused some disruptions to your business. However, cancelling and reissuing cards with new numbers was a critical step in successfully rolling your account over during the payment processor switch. We're glad to hear that the provisional credit provided offered some relief amidst these challenges, and our records indicate that you have since received the international wire deposit.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

Easier to create an account,

Great UI and app flexibility Review collected by and hosted on G2.com.

What do you dislike about Mercury?

Nothin specificially to dislike on the product Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

Use as a bank account for collecting payments from Stripe Review collected by and hosted on G2.com.

FC
Senior Manager
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mercury?

Mercury's UI is clean and easy to navigate, yet it's packed full of features that make business banking a pleasure, not a chore! Review collected by and hosted on G2.com.

What do you dislike about Mercury?

There is genuinely nothing to dislike about Mercury! We've dealt with major banks that aren't a patch on what Mercury has to offer! Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

It's great that we can upload receipts and invoices to corresponding transactions within the platform. Cards are an incredibly powerful tool within Mercury, both physical and virtual. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mercury?

robust card, robust bank account, and great dashboard. Easy to get a US bank account.

we love how easy you can pay for services and how easy to accept ACH, also it's very easy to get an unlimited number of Virtual debit cards.

Also it's very easy to cash a check without leaving my place. Review collected by and hosted on G2.com.

What do you dislike about Mercury?

cannot send invoice to my clients, this is the thing that makes me sad, so I have to use a thrid party to send invoices Review collected by and hosted on G2.com.

What problems is Mercury solving and how is that benefiting you?

allows me to get a US bank account, a robust card, and a great system without leaving my place. Then comes the support team, very professional team. they allowed me to cash a check without leaving my place Review collected by and hosted on G2.com.