As like every CRM to its core, it offers basic functionality to manage lead but I like the UI of dashboard a lot where you can see all important metrics related to the client and its quite easy to understand as well Review collected by and hosted on G2.com.
I dont like the UI in some places and the Notes window provide it do look like a notebook but need some work
And some metrics is not needed and cant be customized Review collected by and hosted on G2.com.