--- title: Mention Reviews meta_title: 'Mention Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 442 reviews by the users' company size, role or industry to find out how Mention works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 442 scale: '5' date_modified: '2026-08-13' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Mention Reviews **Vendor:** Mention **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 442 ## About Mention Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo! ## Mention Pros & Cons **What users like:** - Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly. (2 reviews) - Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup. (2 reviews) - Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring. (2 reviews) - Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless. (1 reviews) - Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations. (1 reviews) - Coverage (1 reviews) - Users commend the **excellent customer service** from the Mention team, enhancing their overall experience with the platform. (1 reviews) - Data Analysis (1 reviews) - Users appreciate the **easy integrations** of Mention, enhancing collaboration and streamlining workflows with other platforms seamlessly. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly. (1 reviews) - Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability. (1 reviews) - Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis. (1 reviews) - Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience. (1 reviews) - Users find the **pricing too high** for small teams, which can limit accessibility and usage. (1 reviews) - High Pricing (1 reviews) - Inaccuracy (1 reviews) - Inaccurate Data (1 reviews) - Inconsistent Outputs (1 reviews) - Irrelevant Content (1 reviews) ## Mention Reviews ### 1. Real-Time Monitoring with Some Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavesh . **Reviewed Date:** January 16, 2026 **What do you like best about Mention?** I use Mention to track brand and keyword mentions across social media, news, and the web, and I really like the real-time alerts and wide coverage. It makes staying informed and reacting quickly to important conversations much easier. Mention helps me monitor my reputation in real-time, understand sentiment, track competitors, and quickly react to trends or potential PR issues. The initial setup is generally easy, and most users can complete it in under 15–20 minutes without technical help. I also appreciate that Mention offers better analytics and saves me time monitoring brand mentions across platforms. I’d rate it 9/10 for recommending it to others. It’s easy to use and very effective for real-time brand and media monitoring. **What do you dislike about Mention?** The interface can feel a bit complex at first, alert setup takes time, and sentiment analysis is not always accurate. Pricing can also be high for small teams. **What problems is Mention solving and how is that benefiting you?** I use Mention to track brand mentions and keyword mentions across media outlets. It helps me monitor reputation, understand sentiment, follow competitors, and quickly react to trends or potential PR issues with real-time alerts. ### 2. Fulfils our requirements comfortably **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Mention?** Mention is a secure and capable platform designed for collaboration, perfectly suited to our needs. It's simple and intuitive to use, yet offers advanced tools for refining queries and eliminating false positives. The support from the Mention team, especially our account manager Camille, has been excellent. We particularly value the integration with other platforms. After trialling alternatives, we find that Mention excels in combining capability, security, and collaboration better than other options. **What do you dislike about Mention?** There are cheaper options, but have not found one that hits all the marks that Mention does. **What problems is Mention solving and how is that benefiting you?** We have a specific, commercially sensitive, use-case which Mention facilitates and does so very well. ## Mention Discussions - [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) - 1 comment, 1 upvote - [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment - [View Mention pricing details and edition comparison](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2045658&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A29%3A38+-0500&secure%5Bsession_id%5D=8fd304ad-b5d9-40fa-b1fe-43ce5993dc91&secure%5Btoken%5D=d2658092b645e7d5e7687817c2867df7c9c055e1cefc4575b8fee1775d0eeb1d&format=llm_user) ## Mention Integrations - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) ## Mention Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Content & Collaboration** - Image Library **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Agentic AI - Social Media Listening Tools** - AI/Machine Learning - Third-Party Integration - Social Media Integration **Social Management** - Social Analytics - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Agentic AI - Social Media Management** - Social Media Integration - Third-Party Integrations **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot ## Top Mention Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,638 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,377 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,808 reviews)